1 00:00:00,040 --> 00:00:01,440 Without the faith, I wouldn't be here. 2 00:00:01,520 --> 00:00:04,840 I've been doing this practice for almost a year right now. 3 00:00:05,080 --> 00:00:09,280 I keep on saying to myself that that I trust you, I love you. 4 00:00:09,560 --> 00:00:12,000 I have a faith in you every. Single time. 5 00:00:12,240 --> 00:00:14,480 You know whenever you know it's it's. 6 00:00:14,480 --> 00:00:18,400 You, you, you just go through. Certain type of a life, certain 7 00:00:18,400 --> 00:00:21,640 type of a day, I trust. I trust him more than myself, 8 00:00:21,880 --> 00:00:23,720 you know. I have a faith in Him. 9 00:00:23,720 --> 00:00:25,720 Before we dive back into today's conversation, I want to share 10 00:00:25,720 --> 00:00:27,600 something important. This episode includes a pay 11 00:00:27,600 --> 00:00:30,120 partnership with Better Help, a platform designed to make 12 00:00:30,120 --> 00:00:32,320 starting therapy easier. 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Welcome to the King Dems 42 00:01:44,240 --> 00:01:47,560 podcast, where we share the stories of extraordinary people 43 00:01:47,560 --> 00:01:50,760 and dissect hot, relevant topics that shape our world. 44 00:01:51,120 --> 00:01:53,800 From visionary leaders to trailblazing creatives, we 45 00:01:53,800 --> 00:01:57,160 uncover the mindset, strategy, and grit behind greatness. 46 00:01:57,400 --> 00:02:00,680 Whether it's business, culture, or personal growth, we ask the 47 00:02:00,680 --> 00:02:03,120 real questions. This isn't just conversation, 48 00:02:03,120 --> 00:02:06,680 it's transformation. The Kingdom's podcast, Your next 49 00:02:06,680 --> 00:02:10,160 breakthrough starts here. Music licensing reimagined. 50 00:02:13,000 --> 00:02:17,640 Welcome to Diary of a CFO, your essential podcast delivering 51 00:02:17,640 --> 00:02:21,520 unfiltered insights from visionary CF, OS and finance 52 00:02:21,520 --> 00:02:23,840 leaders who are shaping the business world. 53 00:02:24,160 --> 00:02:28,160 Here we combine powerful storytelling, strategic mastery, 54 00:02:28,360 --> 00:02:31,480 and cutting edge financial insights to empower your growth. 55 00:02:31,880 --> 00:02:36,000 Explore real world successes and explore accounts of challenges, 56 00:02:36,280 --> 00:02:39,200 wins, pivots, and strategic turnarounds. 57 00:02:39,560 --> 00:02:42,560 Get deep financial insights required to navigate today's 58 00:02:42,560 --> 00:02:46,040 complex business ecosystem with confidence and clarity. 59 00:02:46,400 --> 00:02:49,840 Gain exclusive access to top finance minds and learn the 60 00:02:49,840 --> 00:02:53,840 strategies driving innovation, financial agility and growth 61 00:02:53,840 --> 00:02:58,040 mindset leadership. Diary of a CFO inside the modern 62 00:02:58,040 --> 00:03:01,280 CF OS mind. Real stories, real strategies. 63 00:03:01,320 --> 00:03:03,440 Future finance. Don't miss out. 64 00:03:03,720 --> 00:03:06,440 Listen, subscribe, and join the conversation today. 65 00:03:07,440 --> 00:03:11,040 Real life ladies and gentlemen, once again, welcome to the King 66 00:03:11,040 --> 00:03:13,360 James podcast entirely at the CFO. 67 00:03:14,000 --> 00:03:18,560 And today we've called with that a very, very important 68 00:03:18,560 --> 00:03:23,880 personality fighting out of London, England by way of 69 00:03:23,880 --> 00:03:28,560 Chennai in your back. Welcome an entrepreneur 70 00:03:29,760 --> 00:03:40,080 excellence G Kumar and when the action begins, the Co host in 71 00:03:40,080 --> 00:03:42,800 the studio is Noella, the world's Best. 72 00:03:44,240 --> 00:03:55,920 Are you ready to rumble? Let us go GMs as widely known in 73 00:03:55,920 --> 00:04:01,400 the professional space and Kumar as us close contacts refer to 74 00:04:01,400 --> 00:04:02,600 you, you're. Welcome. 75 00:04:04,080 --> 00:04:05,120 Thank you. Thank you. 76 00:04:05,120 --> 00:04:07,560 Thank you for inviting me. I and Novella. 77 00:04:07,560 --> 00:04:08,640 Thank you. Thanks a lot. 78 00:04:10,080 --> 00:04:13,320 Today on the kingdom's work, as we seem to be a man who's 79 00:04:13,320 --> 00:04:17,440 journey through black opium, who would watch to remind yourself 80 00:04:17,440 --> 00:04:21,760 that nothing is impossible. GMs Kumar began selling 81 00:04:21,760 --> 00:04:24,640 Buttermilk on Chennai streets at 13. 82 00:04:25,120 --> 00:04:29,240 Today he's an entrepreneur who builds platforms to solve real 83 00:04:29,240 --> 00:04:33,720 problems for real people across the UK, EU and India. 84 00:04:34,040 --> 00:04:37,760 He is the mind behind the work Top Stock marketplace 85 00:04:37,760 --> 00:04:40,440 transforming the stone industry User AI. 86 00:04:41,240 --> 00:04:45,600 He is also the founder of My Project AI of Plastic Boring. 87 00:04:45,920 --> 00:04:49,800 Project management platform that connects homeowners and skilled 88 00:04:49,800 --> 00:04:53,880 traders while bringing efficiency and trust to the 89 00:04:53,920 --> 00:04:57,680 construction ecosystem. MAR has the multi polite 90 00:04:58,120 --> 00:05:02,560 entrepreneur, innovator, law practitioner, community builder, 91 00:05:02,560 --> 00:05:05,960 family man of purpose, History is a master class and 92 00:05:05,960 --> 00:05:10,240 resilience, mindset, adaptability and innovation. 93 00:05:10,960 --> 00:05:14,240 The Kingdom's focus is indexing over 90 countries in 94 00:05:14,240 --> 00:05:16,880 conversations like this. Shape for leaders and founders. 95 00:05:16,880 --> 00:05:22,600 We're going to shape tomorrow. Thank you for being here. 96 00:05:23,000 --> 00:05:29,080 That us. Thank you, thank you, thank you 97 00:05:29,080 --> 00:05:32,560 for inviting me as well. Thank you great, great guys. 98 00:05:32,760 --> 00:05:35,480 It's a it's a good. I believe that the God has 99 00:05:35,480 --> 00:05:38,400 really blessed us to be here to talk at. 100 00:05:38,400 --> 00:05:41,000 This minute and I really thankful to her. 101 00:05:41,280 --> 00:05:46,000 Thank you. Wow, let's start from the origin 102 00:05:46,920 --> 00:05:54,840 fire to water. So Kumar, you started selling 103 00:05:54,920 --> 00:05:58,360 buttermilk on the streets of only 13 years old. 104 00:05:58,400 --> 00:06:02,440 A lot of times as a parent, we try and get our kids involved or 105 00:06:02,440 --> 00:06:06,160 and start a business, start working sometimes as a young 106 00:06:06,160 --> 00:06:08,000 age. Is that kind of what happened 107 00:06:08,000 --> 00:06:11,520 for you where it was introduced by your parents or was it 108 00:06:11,520 --> 00:06:14,600 something that you wanted to take initiative on yourself? 109 00:06:16,120 --> 00:06:19,320 It's a, it's a, it's a family thing. 110 00:06:19,400 --> 00:06:26,400 It's my mom. Of course we had a decent 111 00:06:26,400 --> 00:06:32,040 decent. Family life, I used to ask my 112 00:06:32,040 --> 00:06:35,920 mom, are you really my mom or you're a stepmom to me? 113 00:06:36,800 --> 00:06:40,480 As you you have, you have. The dad is doing the business 114 00:06:41,040 --> 00:06:45,600 and and the family is running OK. 115 00:06:45,920 --> 00:06:49,680 But you know, all, every family has the, you know, the financial 116 00:06:49,680 --> 00:06:56,360 situations, but we never see, but I never seen sending a child 117 00:06:56,720 --> 00:07:02,760 in the age of 13 to do something which is which is different, you 118 00:07:02,760 --> 00:07:04,200 know, which is completely different. 119 00:07:04,680 --> 00:07:07,680 But I really feel I really thankful to my mom right now 120 00:07:07,680 --> 00:07:13,160 because what she has done that day and undoing it because that 121 00:07:13,920 --> 00:07:18,960 energy, that consistency that's, you know, keep on fighting for 122 00:07:18,960 --> 00:07:20,160 it. You know, it's nothing. 123 00:07:20,160 --> 00:07:23,400 You get it for free. And and you if you need 124 00:07:23,400 --> 00:07:24,960 something, you need to work for it. 125 00:07:24,960 --> 00:07:28,160 The luck this is this is not in real world. 126 00:07:28,440 --> 00:07:33,320 You, you understood what I mean. Like I used to wake up at 4:00, 127 00:07:33,360 --> 00:07:38,440 my mom wake me at 4:00 in the morning and then we start 128 00:07:38,440 --> 00:07:44,360 preparing the buttermilk and we pack it and then we supply for 129 00:07:44,360 --> 00:07:50,360 nearly seven to 10 kilometers in and around from my house, supply 130 00:07:50,360 --> 00:07:53,640 buttermilk in the morning. Then I have to go to the school 131 00:07:53,640 --> 00:07:57,840 after finishing the buttermilk. So my school is around 9:00. 132 00:07:58,200 --> 00:08:02,680 So I'll be reaching the school by 845 something, 850 something 133 00:08:02,680 --> 00:08:03,200 like. That. 134 00:08:03,680 --> 00:08:05,920 Then I'm not only done the buttermilk. 135 00:08:06,600 --> 00:08:09,440 After 3 o'clock. I have to work in a tattoo. 136 00:08:10,360 --> 00:08:14,280 So I work as a coffee. Boy selling it coffees and 137 00:08:14,440 --> 00:08:18,200 taters during the break times. So those Times Now we have a 138 00:08:18,200 --> 00:08:21,160 missions yes and no. And in those times there is no 139 00:08:21,160 --> 00:08:24,240 missions. So you have to prepare the tea 140 00:08:24,240 --> 00:08:28,800 and coffee pre prepared and then they keep it in a in a box in a 141 00:08:28,800 --> 00:08:32,640 in a hot vessel and you have to distribute and then so I was 142 00:08:32,640 --> 00:08:35,919 doing that I do the first to break. 143 00:08:35,919 --> 00:08:41,120 Usually the movie starts at 12 O clock or 1:00 in in South India 144 00:08:41,120 --> 00:08:44,039 and Chennai. So the first, the first. 145 00:08:44,039 --> 00:08:48,400 One which been done by someone but I will join in the second. 146 00:08:48,400 --> 00:08:50,720 Break. So the second show starts at 147 00:08:50,720 --> 00:08:52,720 3:00. So they're usually the the 148 00:08:52,880 --> 00:08:58,200 theaters run in a four show. So I I go exactly in the during 149 00:08:58,200 --> 00:09:00,520 the interval time just. Before like a 1520. 150 00:09:00,520 --> 00:09:04,880 Minutes to prepare it and then I will sell the tea. 151 00:09:05,400 --> 00:09:08,480 Then I will go back to the place where I have to collect the 152 00:09:08,480 --> 00:09:11,240 money because I dropped the buttermilk in the morning. 153 00:09:11,520 --> 00:09:14,160 So they haven't. They have to make sure they are 154 00:09:14,160 --> 00:09:17,080 selling it and then they give the money to us. 155 00:09:17,080 --> 00:09:20,680 So I have to do the collection job in the evening. 156 00:09:20,880 --> 00:09:25,400 Then again, once the job is done again, I'll come back to home 157 00:09:25,400 --> 00:09:28,240 and relax myself. And then again, I will go back 158 00:09:28,240 --> 00:09:35,520 to the theater at 637 o'clock where the third show break will 159 00:09:35,520 --> 00:09:40,640 happen again. I will stay from 7:30 to 11:00 160 00:09:40,640 --> 00:09:46,200 in theatre and then I will come back to home by around 11:00 or 161 00:09:46,200 --> 00:09:48,600 11:15, 11-30, something like that. 162 00:09:49,080 --> 00:09:53,640 So, so this is my routine. I've been doing this for almost 163 00:09:53,800 --> 00:10:00,240 until 17, nearly 3-4 years. So I really thankful to my mom, 164 00:10:00,920 --> 00:10:05,400 you know that that energy until today, until today. 165 00:10:05,400 --> 00:10:09,920 I've been in living in the UK for almost 15 to 18 years now. 166 00:10:10,000 --> 00:10:13,000 I vaguely remember I never worked for anyone. 167 00:10:14,080 --> 00:10:19,680 I never worked for anyone. I always, always, I had a job, I 168 00:10:19,680 --> 00:10:21,800 had a business. I've been doing a business from 169 00:10:21,800 --> 00:10:24,240 the day when I've been here. If my understanding is right, I 170 00:10:24,240 --> 00:10:27,920 I stopped working for somebody nearly 15 years before. 171 00:10:28,800 --> 00:10:31,600 So. I haven't worked before anybody 172 00:10:31,600 --> 00:10:36,120 for the last 15 years and that you know something keep on 173 00:10:36,120 --> 00:10:39,400 coming. 1 is not there another other opportunity comes. 174 00:10:39,440 --> 00:10:41,680 I don't say no. I never said no. 175 00:10:41,680 --> 00:10:47,200 Maybe how I I, I decided to pick what is right, what is strong, 176 00:10:47,640 --> 00:10:50,080 which business I should enter, which business I shouldn't 177 00:10:50,080 --> 00:10:53,600 enter, but I never say no. I, I, if there is an 178 00:10:53,600 --> 00:10:57,840 opportunity, if the opportunity is genuine, as long as I can 179 00:10:57,840 --> 00:11:03,040 able to make a money ethically and I, I always feel that the 180 00:11:03,040 --> 00:11:05,880 money, the person giving the money to me, they should feel 181 00:11:05,880 --> 00:11:09,800 happy and the first taking money from me, they also should feel 182 00:11:09,800 --> 00:11:12,600 happy. I love seeing the smiling face 183 00:11:12,600 --> 00:11:15,880 and, and I enjoy seeing the smiling face. 184 00:11:15,880 --> 00:11:19,320 So, you know, that's, that's a really time for fun, mom. 185 00:11:21,600 --> 00:11:24,880 So that's rather incredible because obviously we're speaking 186 00:11:24,880 --> 00:11:29,680 about entrepreneurship and it sounds like at a very, very 187 00:11:29,680 --> 00:11:34,520 young age that it was kind of thrust thrust upon you by your 188 00:11:34,520 --> 00:11:37,720 mother. And it's so funny how so many 189 00:11:37,880 --> 00:11:41,560 people, a lot of our audience right now can be watching and 190 00:11:41,560 --> 00:11:45,000 maybe they are entrepreneurs or they're aspiring entrepreneurs 191 00:11:45,240 --> 00:11:47,280 and they're reading books. We have countless books, 192 00:11:47,280 --> 00:11:49,120 countless podcast, countless videos. 193 00:11:49,120 --> 00:11:52,560 Do you know, we're just flooded with content on the Internet 194 00:11:52,560 --> 00:11:56,960 telling us how to do it, how to be the best entrepreneur? 195 00:11:56,960 --> 00:12:00,840 What is the IT factor? How do we do it efficiently? 196 00:12:01,040 --> 00:12:04,080 And all these things. What are the habits we need? 197 00:12:04,080 --> 00:12:06,760 What's the mindset we need? What, what are the tools that we 198 00:12:06,760 --> 00:12:10,040 need? And I would agree with you with 199 00:12:10,040 --> 00:12:12,360 that gratefulness to your mother, just having that 200 00:12:12,360 --> 00:12:18,080 situation thrust upon you for you to learn at a very young age 201 00:12:18,160 --> 00:12:22,600 that it really is about from the moment you wake up to the moment 202 00:12:22,600 --> 00:12:27,560 you go to bed. It's it's a lifestyle for sure. 203 00:12:27,560 --> 00:12:31,480 And it sounds like you had to embody that lifestyle at a very, 204 00:12:31,480 --> 00:12:34,240 very young age. So when you're going through the 205 00:12:34,240 --> 00:12:37,040 rest of your career, it was already second nature to you. 206 00:12:37,040 --> 00:12:40,880 It was already natural to you. So that's a really amazing to 207 00:12:40,880 --> 00:12:45,640 hear what specifically when we're looking back on your 208 00:12:45,640 --> 00:12:49,880 childhood and you're having these, you know what, 16 hour 209 00:12:49,880 --> 00:12:53,840 days or you know, however long they are at the age of 13. 210 00:12:53,920 --> 00:12:59,400 Was there a specific moment, you know, maybe at in the early 211 00:12:59,400 --> 00:13:02,840 hours, four in the morning, maybe in between shifts when 212 00:13:02,840 --> 00:13:06,720 you're sitting at school or maybe later in the evening when 213 00:13:06,720 --> 00:13:09,480 you're collect? Was there a specific moment that 214 00:13:09,480 --> 00:13:14,920 you can think about that helped really shape your identity as an 215 00:13:14,920 --> 00:13:20,520 entrepreneur? To be honest, no, no, I I always 216 00:13:20,520 --> 00:13:22,920 want to make sure my mom is happy. 217 00:13:23,000 --> 00:13:27,160 Her smile, you know, making sure she's happy. 218 00:13:27,200 --> 00:13:31,360 My father, he's also, you know, it's a it's a, it's a position 219 00:13:31,360 --> 00:13:35,000 where they are, they are the two ideal in your in your world, 220 00:13:35,000 --> 00:13:37,360 right. Like you, you don't have 221 00:13:37,640 --> 00:13:40,240 whatever they say and you just follow that. 222 00:13:40,360 --> 00:13:41,280 That's it. Yeah. 223 00:13:41,560 --> 00:13:45,320 If they say my. My cousin brothers or my niece 224 00:13:45,320 --> 00:13:47,120 or they are really good. OK, fine. 225 00:13:47,280 --> 00:13:49,240 OK, so they are they're thinking they are good. 226 00:13:49,240 --> 00:13:52,360 So we have to make sure that we are becoming like that. 227 00:13:52,360 --> 00:13:56,600 And it's a real surprises. None of my family members are 228 00:13:56,600 --> 00:14:01,000 doing any business. None of them either from my 229 00:14:01,000 --> 00:14:05,720 father's side or from my mother's side, none of them are 230 00:14:05,720 --> 00:14:08,600 doing a business and and I'm really thankful. 231 00:14:08,600 --> 00:14:12,200 To the God that. I'm the I'm the first person 232 00:14:12,320 --> 00:14:17,320 from the family settled in abroad and doing a business in 233 00:14:17,320 --> 00:14:23,800 abroad and, and with the with the, you know, so many people, 234 00:14:23,800 --> 00:14:28,240 I'm sure that lot of people that struggle to come to the UK and 235 00:14:28,680 --> 00:14:31,160 I'm really, really blessed. I'm really, really thankful to 236 00:14:31,160 --> 00:14:34,960 the God that, you know, I had an opportunity to come to the 237 00:14:34,960 --> 00:14:39,880 business and from the day one I came to UK to do from the day 238 00:14:39,880 --> 00:14:44,120 one, I was an entrepreneur. I bought AI, took a property to 239 00:14:44,120 --> 00:14:45,640 do the bed and breakfast business. 240 00:14:45,960 --> 00:14:51,040 And from the day one before even I, I stepped into this land, the 241 00:14:51,040 --> 00:14:53,920 God blessed me that I was recruiting a number of the 242 00:14:53,920 --> 00:14:58,120 students and I was recruiting, I was doing supporting the 243 00:14:58,120 --> 00:15:01,600 immigration for a lot of Indian students. 244 00:15:01,960 --> 00:15:05,720 And then then I, I, when I stepped in, I from the day one, 245 00:15:06,160 --> 00:15:08,360 I was doing everything as an entrepreneur. 246 00:15:08,440 --> 00:15:15,280 I never been, you know, all because it's what I learned from 247 00:15:15,280 --> 00:15:22,520 my engage from my childhood, you know, see the opportunity, every 248 00:15:22,520 --> 00:15:25,120 opportunity. I'm 100% sure anybody doing the 249 00:15:25,120 --> 00:15:27,400 business, it's not going to be an easy life. 250 00:15:27,400 --> 00:15:30,160 It's not going to be a simple, you know, it's, it's not going 251 00:15:30,160 --> 00:15:34,800 to be a nine to five lifestyle. No, definitely not see, it's 252 00:15:34,920 --> 00:15:37,160 it's what you what you want in your life. 253 00:15:37,160 --> 00:15:40,040 That's the key. And what is the calling you have 254 00:15:40,040 --> 00:15:41,920 in your life? That's the second key. 255 00:15:42,400 --> 00:15:46,560 And what do you how you're going to use the God-given gift to 256 00:15:46,560 --> 00:15:48,640 you? You know, the gift is given by 257 00:15:48,640 --> 00:15:53,600 the God, and if you're not going to use it, somebody going to use 258 00:15:53,600 --> 00:15:54,960 it and somebody is going to do it. 259 00:15:54,960 --> 00:15:56,800 It doesn't mean that it's not going to happen. 260 00:15:56,880 --> 00:16:00,520 No, we have I have seen a lot of ideas which was goes in my mind 261 00:16:00,760 --> 00:16:04,600 and somebody doing that idea. Yeah, somebody doing that idea. 262 00:16:04,600 --> 00:16:08,000 It's because that I haven't used the God-given gift. 263 00:16:08,520 --> 00:16:12,440 And you know, the God spoke to us and he said he is given a 264 00:16:12,440 --> 00:16:14,440 vision that this is something is there. 265 00:16:14,440 --> 00:16:18,680 So it is other responsible. And I'm, I'm, I'm really, really 266 00:16:18,680 --> 00:16:21,400 thankful for, for what I had in my childhood. 267 00:16:22,800 --> 00:16:27,600 Yeah, absolutely, absolutely. And it's you're spot on when you 268 00:16:27,600 --> 00:16:33,000 talk about gifts and having that mindset of, OK, well, if I don't 269 00:16:33,320 --> 00:16:36,960 act on this, if I don't act on my purpose or act on my gift, 270 00:16:37,360 --> 00:16:40,520 it's going to go to somebody else who's ready and it's going 271 00:16:40,520 --> 00:16:43,520 to go to somebody else asking for that opportunity. 272 00:16:43,520 --> 00:16:48,520 Because we do have opportunities that come to us if we are open. 273 00:16:49,200 --> 00:16:54,120 But if we don't understand that, if I guess I would say if we're 274 00:16:54,120 --> 00:16:58,880 particular about the types of gifts that we want to use and we 275 00:16:58,880 --> 00:17:03,040 have a wide range of gifts, but we're only particular, OK, only 276 00:17:03,040 --> 00:17:06,400 want to use this type, then we're going to miss out on a lot 277 00:17:06,400 --> 00:17:08,640 of the opportunities that are coming to us. 278 00:17:08,640 --> 00:17:12,280 You've been able to really understand that mindset 279 00:17:12,359 --> 00:17:16,960 throughout your career, particularly because you've also 280 00:17:16,960 --> 00:17:20,880 been able to work across several different industries. 281 00:17:21,200 --> 00:17:25,839 So you've worked in education, consulting, immigration law, 282 00:17:25,839 --> 00:17:30,800 stone importation. What gave you the courage or 283 00:17:30,800 --> 00:17:35,440 what helped you reinvent yourself over and over and over 284 00:17:35,440 --> 00:17:37,560 when you're moving through different industries? 285 00:17:38,760 --> 00:17:44,040 As I said to you, you know, love making people to smile. 286 00:17:44,040 --> 00:17:48,480 I enjoy seeing people to smile, OK? 287 00:17:48,560 --> 00:17:54,080 I'm not a good comedian to make somebody to laugh, but when I 288 00:17:54,080 --> 00:17:57,040 see, you know, in real life, then the people. 289 00:17:57,040 --> 00:18:01,000 So when I started the the buttermilk business, I saw the 290 00:18:01,000 --> 00:18:03,600 joy in the people buying the buttermilk because you. 291 00:18:04,040 --> 00:18:07,400 We used to get the better quality one making from the home 292 00:18:07,400 --> 00:18:10,920 and and so that that's that's where, but I didn't realize 293 00:18:10,920 --> 00:18:12,560 because that's the very engaged right. 294 00:18:12,560 --> 00:18:16,320 So you don't know what you're enjoying, what you really like. 295 00:18:16,320 --> 00:18:19,680 You don't understand that. So then I, I worked as a 296 00:18:19,680 --> 00:18:23,480 cameraman, I worked in a, like a videographic company, like a, 297 00:18:23,760 --> 00:18:26,480 they take a wedding. I worked as a Courier boy. 298 00:18:27,160 --> 00:18:31,720 I worked as a sales executive. I, I, I worked as a telephone 299 00:18:31,720 --> 00:18:37,160 selling guy going to the suites of Chennai, selling a telephone 300 00:18:37,160 --> 00:18:39,960 boxes. It's all you know, I have done 301 00:18:39,960 --> 00:18:46,560 almost almost every job, you know, and then, and then I, I 302 00:18:46,560 --> 00:18:54,200 was, I was, you know, I had an opportunity to, to, to work for 303 00:18:54,200 --> 00:19:01,120 a guy who said you, I, I lost a job, you know, I, I, I had the 304 00:19:01,120 --> 00:19:04,520 work, I was working with the one call center and they, all of a 305 00:19:04,520 --> 00:19:08,600 sudden they winded up the call center and they said, sorry, we 306 00:19:08,600 --> 00:19:11,200 are going to OK. Then I said, OK, fine. 307 00:19:11,200 --> 00:19:14,360 What we are going to do with because I was recently married 308 00:19:14,360 --> 00:19:18,200 at that time. And then I have to take care of 309 00:19:18,200 --> 00:19:21,360 the family because that's one of the big thing because I lost my 310 00:19:21,360 --> 00:19:25,920 mom in very young age. I, my mom died when I was in 16. 311 00:19:26,520 --> 00:19:29,440 So, and my father is not, was not there. 312 00:19:30,120 --> 00:19:33,000 So I was all alone. I was having an younger sister 313 00:19:33,480 --> 00:19:37,440 and so she was staying with my uncle, but I still need to take 314 00:19:37,440 --> 00:19:40,760 care of her. You know the responsibilities 315 00:19:40,760 --> 00:19:47,480 more so you need to take care of your your daughter, your son, 316 00:19:48,160 --> 00:19:52,040 your wife and your sister. You have a big commitment. 317 00:19:52,040 --> 00:19:55,760 You want to make sure that you. Are taking you know, it's the 318 00:19:55,760 --> 00:19:57,640 end of the day. You want to see the smile in 319 00:19:57,640 --> 00:20:01,280 their face. OK, so So what I did, I had an 320 00:20:01,280 --> 00:20:06,440 opportunity to work. As a consultant for an education 321 00:20:06,760 --> 00:20:10,840 company, they used to recruit the students in UK and I said to 322 00:20:10,840 --> 00:20:16,120 him see if you make me to work I will be a just a normal worker. 323 00:20:16,200 --> 00:20:18,880 But we do one thing. Give me the target. 324 00:20:18,880 --> 00:20:23,480 What do you want? And and and then I can make sure 325 00:20:23,480 --> 00:20:26,920 that I, I, I do the target, I will achieve the target. 326 00:20:26,920 --> 00:20:29,640 What you're talking about, I don't know what happened to him. 327 00:20:29,640 --> 00:20:32,320 I really say that the. God has spoke to him, I believe 328 00:20:32,320 --> 00:20:35,640 so that person don't even know me. 329 00:20:36,040 --> 00:20:39,760 He just deposited the money to open a new branch in different 330 00:20:39,760 --> 00:20:43,080 city in Madurai. That's I was in Chennai. 331 00:20:43,480 --> 00:20:46,120 From Chennai I just went to Madurai. 332 00:20:46,120 --> 00:20:50,400 He said do me a favor. Then you go to Madurai and then. 333 00:20:50,880 --> 00:20:53,920 See the Good Place? And I'm going to we can open the 334 00:20:53,920 --> 00:20:57,120 branch over there. And I thought, OK, so he's going 335 00:20:57,120 --> 00:20:59,080 to open the branch. I'm going to handle the branch. 336 00:20:59,080 --> 00:21:01,040 That's what I was thinking. You understood what I mean. 337 00:21:01,040 --> 00:21:05,600 I didn't expect that he's actually investing the money on 338 00:21:05,600 --> 00:21:08,200 that branch and asking me to run the branch. 339 00:21:09,040 --> 00:21:13,680 It was, it was a it was a huge see how come a person imagine, 340 00:21:13,720 --> 00:21:16,560 you know, you, I'm talking to somebody right now and the money 341 00:21:16,560 --> 00:21:19,320 he invested at that particular time, it's equivalent to today's 342 00:21:19,320 --> 00:21:23,440 50,000 lbs. So he don't even know me, he 343 00:21:23,440 --> 00:21:25,280 just seen me a couple of times. That's it. 344 00:21:25,400 --> 00:21:28,480 And. He said go and then I went 345 00:21:28,480 --> 00:21:31,240 there. We did really, really whatever 346 00:21:31,240 --> 00:21:34,480 he did for 340 years, we did it in a one year. 347 00:21:35,040 --> 00:21:38,720 The counts which he has done the equal into that count, we have 348 00:21:38,720 --> 00:21:41,680 done it in a, you know, in a in a 12 months. 349 00:21:42,040 --> 00:21:44,960 He was so impressed. And then and then I had an. 350 00:21:44,960 --> 00:21:49,400 Opportunity to come to the UK. I thought OK fine, I'm doing the 351 00:21:49,400 --> 00:21:52,680 education consulting, so if I need to sell better to my 352 00:21:52,680 --> 00:21:55,200 clients, I need to learn the immigration. 353 00:21:55,960 --> 00:21:59,400 So I I went to the solicitor. Firm and then. 354 00:21:59,400 --> 00:22:01,640 Everything you do it to do better. 355 00:22:02,240 --> 00:22:02,960 Yeah. So. 356 00:22:03,200 --> 00:22:05,960 So I went to the, you know, I had an opportunity. 357 00:22:05,960 --> 00:22:08,440 It's an amazing, amazing, amazing. 358 00:22:08,760 --> 00:22:11,200 His name is Doctor Nogolese and he's the still. 359 00:22:11,600 --> 00:22:14,560 One of the unimaginable immigration practitioner. 360 00:22:14,640 --> 00:22:17,400 He's a doctor. And he was, I worked in a Sri 361 00:22:17,400 --> 00:22:20,880 Lankan Human Rights Commission. He's is a massive knowledge 362 00:22:20,880 --> 00:22:24,480 person. He said one thing I can teach 363 00:22:24,480 --> 00:22:26,680 you immigration, but I won't pay you. 364 00:22:28,120 --> 00:22:31,400 You need to work for free. But you have a one thing you can 365 00:22:31,400 --> 00:22:35,560 get into return. You can study any file in this 366 00:22:35,560 --> 00:22:38,600 form and you can ask me any question. 367 00:22:38,640 --> 00:22:41,200 I can make sure that you completely get trained. 368 00:22:41,880 --> 00:22:44,960 So I used to go, you know, because I need to make sure that 369 00:22:44,960 --> 00:22:47,080 my family also need to be taken care of. 370 00:22:47,080 --> 00:22:50,880 So three days, sometimes four days in a week. 371 00:22:51,080 --> 00:22:54,640 I work for him with no cost. And it is not a part time, it's 372 00:22:54,640 --> 00:22:57,760 a full time because he said very clearly, if you're coming, you 373 00:22:57,760 --> 00:23:01,200 need to make sure you're coming at morning 9:30 and make sure 374 00:23:01,200 --> 00:23:06,000 you're leaving not before 5:30. So it's like a proper office. 375 00:23:06,360 --> 00:23:10,040 Work. I will start at morning 9:30, I 376 00:23:10,040 --> 00:23:13,800 will do it till 5:30. But I learned a lot. 377 00:23:13,840 --> 00:23:17,360 Every single thing. I went to the first tribunal, I 378 00:23:17,360 --> 00:23:21,280 went to the upper tribunal. I sat in the chords, I saw the 379 00:23:21,280 --> 00:23:24,360 practice, what they're doing. It was awesome. 380 00:23:24,520 --> 00:23:30,360 So that that knowledge helped me to give a best to my clients for 381 00:23:30,360 --> 00:23:33,160 the clients which I've been doing as a business, even I was 382 00:23:33,160 --> 00:23:37,160 doing a business at that time. So, so every knowledge which I 383 00:23:37,160 --> 00:23:42,720 gained, make sure 99.9 success rate in the immigration 99.9%. 384 00:23:44,320 --> 00:23:47,000 What he taught me is it's absolutely amazing thing. 385 00:23:47,000 --> 00:23:53,280 Make sure that Home Office believe your folk believe when 386 00:23:53,280 --> 00:23:56,080 you're signing or when you're representing a case. 387 00:23:56,520 --> 00:24:01,360 Make sure they believe you the moment they believed you and 388 00:24:01,360 --> 00:24:02,760 things will happen automatically. 389 00:24:03,480 --> 00:24:07,480 So I really you know, I'm I'm I'm really thankful for that. 390 00:24:07,880 --> 00:24:11,040 Then you know, you're in your life when you're doing the 391 00:24:11,040 --> 00:24:16,320 process of growing faster. Sometimes you you started doing 392 00:24:16,320 --> 00:24:19,880 here and there wrong. You know, the the stuff and 393 00:24:20,360 --> 00:24:23,560 something. I felt that I'm not going the 394 00:24:23,560 --> 00:24:27,800 way the God, you know, given the purpose, you know something 395 00:24:27,800 --> 00:24:31,520 which is not right. OK, fine. 396 00:24:31,560 --> 00:24:35,600 So the person because in the immigration, we don't make much 397 00:24:35,600 --> 00:24:38,600 money when you're doing it genuinely, you know, you know, 398 00:24:39,080 --> 00:24:43,120 it's a usual practice for a for a, for a, you know, it's making 399 00:24:43,120 --> 00:24:45,680 an individual. If you say, you know, imagine 400 00:24:45,680 --> 00:24:50,040 yourself that you're, you're going to say, don't worry. 401 00:24:50,080 --> 00:24:51,840 The scarce is, is ordinary stuff. 402 00:24:52,120 --> 00:24:54,880 You can even this matter in 50 days. 403 00:24:55,080 --> 00:24:56,760 Do you think the clients will pay big money? 404 00:24:56,800 --> 00:24:58,440 No, they don't pay the big money. 405 00:24:59,000 --> 00:25:01,440 So I was so genuine to my clients. 406 00:25:01,440 --> 00:25:05,080 Unfortunately, I was unable to make family life, you know, like 407 00:25:05,080 --> 00:25:08,280 I'm unable to keep up my bills because when you're too genuine 408 00:25:08,880 --> 00:25:11,200 and then and then. It is key. 409 00:25:12,040 --> 00:25:15,960 Yeah, yeah. So you end up in, you end up in 410 00:25:16,560 --> 00:25:18,280 doing something. OK, fine. 411 00:25:18,280 --> 00:25:19,560 What? What need to be done? 412 00:25:19,560 --> 00:25:21,160 What? What are the other opportunity? 413 00:25:21,160 --> 00:25:24,040 Then I said OK, fine. The people giving the money to 414 00:25:24,040 --> 00:25:27,480 me, they are not happy, you know, they're, they're not 415 00:25:27,480 --> 00:25:31,000 comfortable, which makes me, you know, because you end of the 416 00:25:31,000 --> 00:25:35,160 day, you're earning to run your family, you're earning to run 417 00:25:35,160 --> 00:25:38,000 your basic needs. That's what you initially, you 418 00:25:38,000 --> 00:25:41,440 start your life in the UK. So you're, you're not going to 419 00:25:41,600 --> 00:25:45,120 immediately, you're not going to having that much of a big money 420 00:25:45,120 --> 00:25:47,560 and you're going to make, make a building or no, nothing. 421 00:25:47,560 --> 00:25:50,760 It's not going to happen. Then I said, OK, I'm going to do 422 00:25:50,760 --> 00:25:53,880 something different, which will makes everyone happy. 423 00:25:54,720 --> 00:25:57,520 So that's how I started the granite business. 424 00:25:58,440 --> 00:26:03,240 That's how I entered into the granite business and to run the 425 00:26:03,240 --> 00:26:06,000 granite business. I want to do it better. 426 00:26:06,440 --> 00:26:12,280 So I learned the technology to serve, how to serve a lot of our 427 00:26:12,280 --> 00:26:14,360 customers. See, from childhood, I always 428 00:26:14,640 --> 00:26:18,520 love to do a massive impact. You know, I, I, if you ask me to 429 00:26:18,520 --> 00:26:23,600 sell 10 pieces of something, I always focus on thousand pieces, 430 00:26:23,600 --> 00:26:26,800 how to sell the thousand pieces rather than selling a 10 pieces. 431 00:26:28,040 --> 00:26:29,640 You, you, you understood what I mean. 432 00:26:29,920 --> 00:26:32,960 You know, from the childhood it is, it's been there when I, when 433 00:26:32,960 --> 00:26:37,520 I used to, because in the age of 15, I was selling 1000 434 00:26:37,560 --> 00:26:41,440 buttermilk in a day, which is, which is a huge money. 435 00:26:41,520 --> 00:26:45,440 It's a huge money. So I always thought about doing 436 00:26:45,440 --> 00:26:48,640 something massive. So I said OK, fine. 437 00:26:48,640 --> 00:26:51,760 Mindset, skill set, Tool set. Exactly. 438 00:26:51,800 --> 00:26:55,240 So I said, OK, fine. So I quit the immigration law 439 00:26:55,240 --> 00:26:57,200 practice. I said, you know, this is not 440 00:26:57,200 --> 00:26:59,760 something that's it's, it's not going to make us happy. 441 00:27:00,040 --> 00:27:02,720 It's not going to help us to make an ethical way of making 442 00:27:02,720 --> 00:27:06,040 money. So I went into the granted 443 00:27:06,040 --> 00:27:07,840 business. I started the granted. 444 00:27:08,160 --> 00:27:10,000 It is a toughest. Of days it is. 445 00:27:10,560 --> 00:27:13,720 Toughest, toughest days in the life, you know, you being as a 446 00:27:14,400 --> 00:27:17,240 people usually see you when you're doing an immigration, 447 00:27:17,240 --> 00:27:21,640 when you do have a so much of A success rate, people see you as 448 00:27:21,640 --> 00:27:23,840 a like a God. You know, people think, Oh my 449 00:27:23,840 --> 00:27:27,320 goodness, if I go to this guy, if I, you know, he, this guy 450 00:27:27,320 --> 00:27:30,120 will help me to get the visas to stay in the UK. 451 00:27:30,880 --> 00:27:36,240 But from that life I went to very worst life because selling 452 00:27:36,240 --> 00:27:42,400 a stone, the stone industry, it is 90% of the people when I was 453 00:27:42,400 --> 00:27:46,720 entering 90% of the people, they are a second generation, a third 454 00:27:46,720 --> 00:27:50,720 generation running business. So how do you think that they 455 00:27:50,720 --> 00:27:53,000 will treat you? And 1st, The thing is according 456 00:27:53,000 --> 00:27:54,880 to them, I'm from a different nationality. 457 00:27:54,880 --> 00:27:57,480 I'm not from here, I'm from different country. 458 00:27:58,640 --> 00:28:03,800 Second, I am I, they are not sure whether this quality of the 459 00:28:03,800 --> 00:28:07,200 stone which they are expecting I'm going to produce or not. 460 00:28:07,880 --> 00:28:10,720 3rd, whether I'm a trustable guy or not. 461 00:28:11,400 --> 00:28:13,920 So I had a very, very tough time. 462 00:28:13,920 --> 00:28:20,840 I I believe nearly we lost £250,000 to 500,000 lbs. 463 00:28:20,880 --> 00:28:24,520 I lost in the first to two to. Three years of my business. 464 00:28:26,720 --> 00:28:29,080 Wow, sorry to interrupt you, Kumar. 465 00:28:29,160 --> 00:28:31,080 Right. You're just alluding to 466 00:28:31,080 --> 00:28:33,280 something we have said on the podcast before. 467 00:28:33,720 --> 00:28:35,960 In order to make money, you need 3 things. 468 00:28:35,960 --> 00:28:38,720 You need credibility, you need authority, and you need a 469 00:28:38,720 --> 00:28:42,520 monetization funnel. And those are the three things 470 00:28:42,520 --> 00:28:46,920 you just alluded to right now. And I appreciate you very much 471 00:28:47,440 --> 00:28:49,800 for being on the podcast and of course, sharing your story. 472 00:28:49,800 --> 00:28:54,160 It's really, really amazing. So I'll let you continue your 473 00:28:54,160 --> 00:28:56,640 train of thoughts, but just thought to give you up some 474 00:28:56,640 --> 00:28:59,280 props and appreciation of your mindset and the skill set and 475 00:28:59,280 --> 00:29:01,800 your tool set. Sure, sure, sure. 476 00:29:02,160 --> 00:29:07,120 So, so, so This is why even now I'm starting because everyone 477 00:29:07,120 --> 00:29:12,960 said to me, Kumar, you're 40, don't do anything stupid. 478 00:29:13,240 --> 00:29:17,000 Don't start anything new. And, and and and what you're 479 00:29:17,000 --> 00:29:20,200 doing right now, strive to be in the in the same, same. 480 00:29:20,240 --> 00:29:23,480 You know what you're doing. No, no, I'm looking for 481 00:29:23,480 --> 00:29:26,480 something really great. I'm looking something. 482 00:29:27,280 --> 00:29:30,040 This is not something that God has called me for. 483 00:29:30,760 --> 00:29:34,080 So so we started the software company. 484 00:29:34,880 --> 00:29:38,480 I failed. In the last 10 years I have lost 485 00:29:38,760 --> 00:29:45,280 everything, everything in my life, almost 0 again. 486 00:29:45,280 --> 00:29:51,720 I restarted it and now we have a company which has worktops.com, 487 00:29:51,720 --> 00:29:55,960 an average of a 50 to 70,000 users every month. 488 00:29:56,360 --> 00:30:00,320 They use the worktops.com and the people said, OK, fine, you, 489 00:30:00,360 --> 00:30:02,320 you done the something in the worktops. 490 00:30:02,440 --> 00:30:04,840 Just stick on to it. Don't go something new. 491 00:30:05,320 --> 00:30:08,880 I said no because this is not something which I was looking 492 00:30:08,880 --> 00:30:10,280 for. I'm looking something completely 493 00:30:10,280 --> 00:30:14,280 new. So, so every problem, you know, 494 00:30:14,360 --> 00:30:16,760 every pain has I have gone through. 495 00:30:17,560 --> 00:30:20,320 I just want to make sure that somebody not, shouldn't go 496 00:30:20,320 --> 00:30:23,400 through the same thing. So that's how the my Project dot 497 00:30:23,400 --> 00:30:26,320 AI started, Dragon customer started. 498 00:30:26,640 --> 00:30:31,440 We adopted the school in India. It's ASAP Foundation and we are, 499 00:30:31,440 --> 00:30:35,560 we are educating nearly 15 to 20 students right now. 500 00:30:35,560 --> 00:30:37,360 It's a, it's completely government school. 501 00:30:37,360 --> 00:30:41,000 We adopted it and we are providing everything in the 502 00:30:41,000 --> 00:30:43,080 infrastructure, everything for them. 503 00:30:43,520 --> 00:30:47,960 And you cannot stop, right? You cannot stop thinking. 504 00:30:48,160 --> 00:30:51,560 You cannot stop doing something different. 505 00:30:51,760 --> 00:30:56,360 You cannot be, because if you're really hungry, if you're really 506 00:30:56,440 --> 00:31:01,400 thirsty to do something really impacting the people, then you 507 00:31:01,400 --> 00:31:05,720 should do something different. And, and, and, and, you know, a 508 00:31:05,720 --> 00:31:08,120 lot of times, of course, it's a mind, right? 509 00:31:08,120 --> 00:31:11,040 It's, it's, it's a very, it's a very tricky thing. 510 00:31:11,560 --> 00:31:14,480 You know, it's, it's a, if we win our mind, we can win 511 00:31:14,480 --> 00:31:16,520 everything. That's really true. 512 00:31:16,880 --> 00:31:21,120 But sometimes this mind tells you, you know, no man, you have 513 00:31:21,120 --> 00:31:24,920 to be a comfortable life. What are you doing it right now 514 00:31:24,920 --> 00:31:27,480 is is you're going to lose everything. 515 00:31:27,480 --> 00:31:35,400 I believe I really thankful to the God, you know that he has 516 00:31:35,400 --> 00:31:42,560 given the opportunity and I have come so much, so much far to 517 00:31:42,560 --> 00:31:46,560 make this impact. If I stop some of the times this 518 00:31:46,560 --> 00:31:52,440 is the question goes in my mind. You have come across so much 519 00:31:52,440 --> 00:31:58,480 long way, few loads or completely lonely walk, 520 00:31:59,000 --> 00:32:01,440 completely, completely lonely walk. 521 00:32:02,360 --> 00:32:07,440 And then if you're going to give up right now, what does the use 522 00:32:07,840 --> 00:32:15,840 of those walks get up? That's actually something that 523 00:32:15,920 --> 00:32:19,680 AI was talking about last night. I'm in a personal conversation 524 00:32:19,680 --> 00:32:22,800 we're having. He actually mentioned the same 525 00:32:22,800 --> 00:32:27,400 thing. He we're talking about how if 526 00:32:27,400 --> 00:32:30,760 God is taking you through these failures, which if you're an 527 00:32:30,760 --> 00:32:35,720 entrepreneur, you are very familiar with failure and it's 528 00:32:35,720 --> 00:32:39,320 not just once, OK, it's about multiple times. 529 00:32:39,520 --> 00:32:44,200 And it's very natural to be a friend, be a friend to failure. 530 00:32:44,200 --> 00:32:47,240 Make make failure your friend. If you're listening to this 531 00:32:47,240 --> 00:32:50,720 podcast and you are a business owner or an entrepreneur. 532 00:32:50,800 --> 00:32:53,560 So I just think it's so funny. But yes, AI was talking about 533 00:32:53,560 --> 00:32:58,640 how when we are walking through these failures and you have a 534 00:32:58,640 --> 00:33:01,240 calling on your life or you have a mission on your life for a 535 00:33:01,240 --> 00:33:05,120 business or a purpose, or you understand the people you see, 536 00:33:05,120 --> 00:33:09,120 the people who are, you know, relying on you, relying on your 537 00:33:09,120 --> 00:33:12,600 success and relying on you to follow through, What happens if 538 00:33:12,600 --> 00:33:16,520 you just stop? And in my mind, I envision like 539 00:33:16,520 --> 00:33:18,520 this desert, like walking through a desert. 540 00:33:19,160 --> 00:33:21,120 And it's like, OK, well, what if you stop? 541 00:33:21,120 --> 00:33:24,120 If you're halfway through the desert, what do you like? 542 00:33:24,440 --> 00:33:27,240 What are you going to do? You're just going to lay down in 543 00:33:27,240 --> 00:33:29,600 the desert? It's just not an option. 544 00:33:29,880 --> 00:33:33,000 So we love to hear that type of mindset. 545 00:33:33,000 --> 00:33:37,800 So from individuals who understand that, yes, it's a 546 00:33:37,800 --> 00:33:42,000 relentless journey. And yes, it involves sometimes 547 00:33:42,000 --> 00:33:45,240 relentless failure, but it does let up. 548 00:33:45,240 --> 00:33:50,040 It's not forever relentless. It does break and you know, we 549 00:33:50,040 --> 00:33:52,880 talk about faith a lot on this podcast, but you know, through 550 00:33:52,880 --> 00:33:56,720 faith and perseverance and being creative even, that's another 551 00:33:56,720 --> 00:34:00,520 thing that we're really talking about when we are not only 552 00:34:00,520 --> 00:34:03,560 changing industries, you know, sometimes, but just going with 553 00:34:03,560 --> 00:34:10,120 the flow of possibilities and opportunities is having space of 554 00:34:10,120 --> 00:34:14,159 creativeness and having that mindset of OK, well, I don't 555 00:34:14,159 --> 00:34:16,400 just want to do the bare minimum I want to do. 556 00:34:17,080 --> 00:34:19,480 I want to execute it exponentially. 557 00:34:19,480 --> 00:34:22,280 So like you said, I don't want to sell 10, I want to sell 558 00:34:22,400 --> 00:34:25,719 10,000. So having that type of intention 559 00:34:26,920 --> 00:34:30,880 does really help you drive through to the next level. 560 00:34:31,600 --> 00:34:33,800 Just having massive goals and massive dreams. 561 00:34:34,560 --> 00:34:39,280 You with that being said, you've described yourself as an 562 00:34:39,280 --> 00:34:42,360 entrepreneur and a dad with purpose. 563 00:34:42,880 --> 00:34:48,120 What does purpose mean for you? You know, since how, since 564 00:34:48,120 --> 00:34:51,440 becoming a father, how has that shifted and what's really been? 565 00:34:53,760 --> 00:34:57,680 How would you describe your purpose now that it's shifted a 566 00:34:57,680 --> 00:35:02,320 little bit? See, I married in a very 567 00:35:02,320 --> 00:35:08,800 engaged, very engaged. I married in 20 and when I had 568 00:35:08,800 --> 00:35:11,560 my son at that time, I believe we are we. 569 00:35:11,560 --> 00:35:17,880 Were in 21 or 22. So you, you don't understand the 570 00:35:17,880 --> 00:35:21,440 father's role. You know, it's it's too early to 571 00:35:21,440 --> 00:35:25,600 understand the father's role. You become a father so early and 572 00:35:25,600 --> 00:35:28,880 then you don't understand it. By the time you understood the 573 00:35:28,880 --> 00:35:34,240 kids are the my son has grown, but I have a dutiful daughter 574 00:35:34,600 --> 00:35:40,200 which she born. After eight, 7-8 years after my 575 00:35:40,560 --> 00:35:48,080 7, my son, and that's like, you know, being a she's the one 576 00:35:48,080 --> 00:35:52,600 advocate in your family to to talk on behalf of the father. 577 00:35:52,600 --> 00:35:55,240 It's it's the usual stuff. You understood what I mean. 578 00:35:55,240 --> 00:36:02,160 So before even it realize I you know, I had a situation that you 579 00:36:02,160 --> 00:36:09,400 know, my, my, my ex-wife, she said, I'm sorry, you're making 580 00:36:09,400 --> 00:36:13,600 too much of A failure and I have something a different journey to 581 00:36:14,040 --> 00:36:18,400 go on. So it's 18 years a married life. 582 00:36:18,400 --> 00:36:26,000 It came to an end and and and she took the my daughter with 583 00:36:26,000 --> 00:36:29,520 her and unfortunately I couldn't see her for almost a 1.5 years 584 00:36:29,520 --> 00:36:32,520 now. It's I understood the value 585 00:36:32,520 --> 00:36:35,080 right now. That's the purpose. 586 00:36:35,080 --> 00:36:37,720 I understood the purpose of being a father. 587 00:36:38,280 --> 00:36:40,920 And how responsible you have to be, you know? 588 00:36:41,200 --> 00:36:44,000 See, of course I've been as a, as a, as a. 589 00:36:44,080 --> 00:36:46,480 Father, I call myself as a good provider. 590 00:36:46,560 --> 00:36:49,920 It doesn't matter whatever does happen when you're a leader, 591 00:36:49,920 --> 00:36:52,760 when you're an entrepreneur primarily you're a provider. 592 00:36:52,760 --> 00:36:57,600 No matter what you go through, you provide for the people who 593 00:36:58,280 --> 00:37:00,400 you know. I have a 35 people working in 594 00:37:00,400 --> 00:37:03,680 our team right now and automatically you become a 595 00:37:03,680 --> 00:37:07,600 provider, you know, you provide whether they hurt you that 596 00:37:07,600 --> 00:37:10,960 whether they do the job, whether they like it, whether they don't 597 00:37:10,960 --> 00:37:13,560 like it, it doesn't matter. They believe you. 598 00:37:13,800 --> 00:37:17,760 Somehow and another how they are believing you, the trusting gear 599 00:37:18,280 --> 00:37:23,240 and and and the father. I believe it's ultimate end of 600 00:37:23,240 --> 00:37:25,880 the day, the father's responsibility. 601 00:37:25,880 --> 00:37:29,640 Every entrepreneur is indirectly he's a father, it doesn't 602 00:37:29,640 --> 00:37:32,200 matter. A father or mother, you know, 603 00:37:32,360 --> 00:37:36,120 it's it's they are provider they have to provide for the team and 604 00:37:36,560 --> 00:37:41,880 and you know, I I really thankful to the God that he had 605 00:37:41,880 --> 00:37:47,200 an he has given the opportunity to to to make the people to 606 00:37:47,200 --> 00:37:52,000 believe me and trust me and, and, and he. 607 00:37:52,000 --> 00:37:54,160 Gave me the. Opportunity to do what I need to 608 00:37:54,160 --> 00:38:01,080 do to to provide as a as a father still now my son, you 609 00:38:01,080 --> 00:38:07,280 know, he you know, he's 8 in 19. He's doing a business and my 610 00:38:07,280 --> 00:38:11,640 daughter on and off. I try to go and see far from her 611 00:38:11,800 --> 00:38:17,720 and and it's it's a love. Father is, is, is. 612 00:38:17,800 --> 00:38:22,800 It's a love you cannot describe or you cannot tell. 613 00:38:22,800 --> 00:38:24,240 In a in a simple. Words. 614 00:38:24,880 --> 00:38:29,120 It's, it's beyond the words, I, I, I say that, but sometimes 615 00:38:29,200 --> 00:38:33,440 it's the life that you have to go through everything to fulfill 616 00:38:33,440 --> 00:38:34,920 the calling which has been given to you. 617 00:38:36,600 --> 00:38:39,840 Wow, I'll just touch it. What you said a little bit. 618 00:38:40,480 --> 00:38:42,680 But you, you've been giving me a lot of smiles. 619 00:38:42,680 --> 00:38:47,720 And for people that don't know the back story, Raisa from 620 00:38:47,720 --> 00:38:53,120 Kumar, you know, met recently out of business event in London, 621 00:38:53,120 --> 00:38:56,960 England. And we did speak about, you 622 00:38:56,960 --> 00:39:00,240 know, mindset, philosophies, skill set, tool sets. 623 00:39:00,280 --> 00:39:05,480 And it's interesting how you explained the framework of 624 00:39:05,480 --> 00:39:08,800 people connected. That is, people would always 625 00:39:08,800 --> 00:39:12,520 connect if they speak the same language, and a person's 626 00:39:12,520 --> 00:39:18,360 personal language is basically formed by their top 200 favorite 627 00:39:18,360 --> 00:39:22,200 words. And it's interesting how a lot 628 00:39:22,200 --> 00:39:26,840 of the words in your top 200 list are the same as my own top 629 00:39:26,840 --> 00:39:29,640 200, and that as well. But. 630 00:39:31,800 --> 00:39:34,200 It's interesting that a lot of things that have been well 631 00:39:34,200 --> 00:39:38,400 documented on this podcast would be saying are things that you 632 00:39:38,440 --> 00:39:41,840 are activating and of course, even something from a personal 633 00:39:41,840 --> 00:39:47,440 discussion, you know, yesterday. So I've documented this on this 634 00:39:47,440 --> 00:39:50,560 podcast with Brian, I've said this on the podcast before, that 635 00:39:50,640 --> 00:39:58,680 the role of of father, the role of a man in society are three 636 00:39:58,680 --> 00:40:01,080 things. Number one, to provide #2 to 637 00:40:01,120 --> 00:40:07,400 protect and #3 to preserve. And I'd love for you to speak to 638 00:40:07,400 --> 00:40:10,960 those three things, right? To provide, to protect, and to 639 00:40:10,960 --> 00:40:12,760 preserve. Do you agree with that? 640 00:40:13,320 --> 00:40:20,120 100 percent, 100% 100% The primary responsible. 641 00:40:20,120 --> 00:40:21,160 For a. For a. 642 00:40:21,320 --> 00:40:25,760 Human and the God blessed as a man, we have to provide. 643 00:40:26,360 --> 00:40:29,280 We have to provide. Of course we we do. 644 00:40:29,280 --> 00:40:32,800 We don't understand certain things in a certain age. 645 00:40:32,920 --> 00:40:37,000 You try to understand few things in later part of your life. 646 00:40:37,480 --> 00:40:41,600 By the time you already crossed half of it, it's it's not an 647 00:40:41,600 --> 00:40:43,160 issue. You know, it's still if you're 648 00:40:43,160 --> 00:40:46,080 listening, if you're, if you're talking, which means that we 649 00:40:46,080 --> 00:40:48,120 have a breed, which means that we. 650 00:40:48,120 --> 00:40:51,320 Have. To be in a position to provide 651 00:40:51,560 --> 00:40:56,320 and protect, of course it's, it's a default attitude of a 652 00:40:56,320 --> 00:41:01,360 human as a man, our, as a father or mother, it's a protection. 653 00:41:01,360 --> 00:41:04,560 It's it's it's an it's an becomes automatic, you know, the 654 00:41:04,560 --> 00:41:08,360 good human always to try to protect the loved ones and 655 00:41:08,360 --> 00:41:10,240 nobody's going to be different from others. 656 00:41:10,240 --> 00:41:13,360 So it's a protection to happens all the time and then. 657 00:41:13,360 --> 00:41:15,760 Preserve. Yeah, of course we preserve. 658 00:41:15,760 --> 00:41:17,080 Culture. We preserve. 659 00:41:17,080 --> 00:41:21,560 A family reputation we preserve we don't understand everything 660 00:41:21,560 --> 00:41:25,960 in in in the engage. We if we are understanding it, 661 00:41:25,960 --> 00:41:28,520 certain things and they're very engaged because especially when 662 00:41:28,520 --> 00:41:32,320 I grown up, there's nobody has to tell me that you know you're 663 00:41:32,320 --> 00:41:35,960 doing right or you're doing wrong because the moment my mom 664 00:41:36,080 --> 00:41:42,160 passed away in the age of 16 and I've been all alone and from 665 00:41:42,160 --> 00:41:47,560 that age as my father was not there and and you know, I was I 666 00:41:47,560 --> 00:41:50,240 was just literally in a blind spot. 667 00:41:50,240 --> 00:41:54,480 I don't know what I need to do my head miss, if she's not 668 00:41:54,480 --> 00:41:57,200 there, I wouldn't be completing the schooling at all. 669 00:41:57,280 --> 00:42:01,320 So she said to me, my mom, you know, just before few days of 670 00:42:01,400 --> 00:42:02,640 her of. Her. 671 00:42:03,160 --> 00:42:06,360 Her death and she came to the school and she said to the I 672 00:42:06,360 --> 00:42:09,200 believe she said to my head teacher, it's a very difficult 673 00:42:09,200 --> 00:42:11,920 to make make him to do what you need to do. 674 00:42:12,440 --> 00:42:15,120 I'm giving you responsibility to you. 675 00:42:15,640 --> 00:42:18,360 Just take care of him. I don't know if she said in a in 676 00:42:18,360 --> 00:42:21,600 a in a normal way and but the high Marbara head misses she 677 00:42:21,600 --> 00:42:24,600 doesn't know understand you're not that particular time. 678 00:42:24,600 --> 00:42:28,160 But she used to say even right now, and the one thing which 679 00:42:28,160 --> 00:42:31,120 your mom said to me, I just still remember that, you know? 680 00:42:31,240 --> 00:42:32,680 Yeah. If she's not there. 681 00:42:32,680 --> 00:42:34,880 If my head misses is not that I wouldn't be completing the 682 00:42:34,880 --> 00:42:37,680 school at all. I really really even till today, 683 00:42:37,680 --> 00:42:40,040 I'm really thankful to her on and off. 684 00:42:40,040 --> 00:42:43,800 I call her, I tell her, if you're not there, I wouldn't be 685 00:42:43,800 --> 00:42:46,320 here because sometimes their their way of handling is 686 00:42:46,320 --> 00:42:50,360 completely different, right. You know, now the kids say your 687 00:42:50,360 --> 00:42:54,440 parent, you guys are strict or this that and all but those days 688 00:42:54,440 --> 00:42:59,000 you just blindly listen to them, whatever they say and you follow 689 00:42:59,000 --> 00:43:00,960 to them. You don't understand why they 690 00:43:00,960 --> 00:43:03,360 are saying what they're saying, but it's. 691 00:43:03,360 --> 00:43:06,040 Love. Whatever, I, I really thankful 692 00:43:06,080 --> 00:43:12,160 to every people who came in my life and you know, help me to be 693 00:43:12,480 --> 00:43:15,360 who I am right now because without them, I wouldn't be 694 00:43:15,360 --> 00:43:17,840 building this kind of a protection attitude or 695 00:43:17,840 --> 00:43:20,680 preserving attitude or providing attitude. 696 00:43:20,720 --> 00:43:24,600 They, they taught me these are the human nature and being a 697 00:43:24,600 --> 00:43:28,520 father or being a entrepreneur, being a leader or being a owner 698 00:43:28,520 --> 00:43:30,880 of the company, you have to do a certain things. 699 00:43:30,880 --> 00:43:35,520 Wow. So what do you think is the most 700 00:43:35,520 --> 00:43:39,800 important mindset shift that separates people who succeed 701 00:43:40,240 --> 00:43:43,840 from people who stay stark? Don't give up. 702 00:43:45,280 --> 00:43:47,880 Don't give up. Never give up on you. 703 00:43:47,960 --> 00:43:51,160 Everybody can give up on you. I'm sure that God is not going 704 00:43:51,160 --> 00:43:53,920 to give up on you. That's why he's still helping 705 00:43:53,920 --> 00:43:57,840 you to do what you need to do. But don't give up on you just 706 00:43:57,840 --> 00:44:00,920 because I I love les prom. I love les prom. 707 00:44:00,920 --> 00:44:04,160 Someone's opinion doesn't have to be your reality. 708 00:44:05,600 --> 00:44:09,320 You know, I love, I love this words, you know, on and off 709 00:44:09,720 --> 00:44:11,640 someone's opinion doesn't have to be your. 710 00:44:11,880 --> 00:44:13,520 Yeah. No, it's not. 711 00:44:13,520 --> 00:44:14,120 There. Wow. 712 00:44:14,480 --> 00:44:17,600 If you zoom into my background and there's a quote on the wall, 713 00:44:17,680 --> 00:44:19,680 it says it's not over when you use. 714 00:44:19,760 --> 00:44:24,360 It's overwhelming. Yeah, it's not over until you 715 00:44:24,360 --> 00:44:25,600 finish. It's over. 716 00:44:27,760 --> 00:44:34,440 Yeah, it's it's quite interesting how rich culture and 717 00:44:34,760 --> 00:44:39,080 the renting influence, you know, has actually shaped your life. 718 00:44:39,840 --> 00:44:44,040 It's important that as parents, we we guide our children and 719 00:44:44,040 --> 00:44:47,640 even the Bible says teacher child in the way he should grow 720 00:44:47,760 --> 00:44:49,920 and when he grows, we shall not department. 721 00:44:50,600 --> 00:44:54,080 And you know, I made a mental note earlier about something you 722 00:44:54,080 --> 00:44:56,440 were talking about, about using your gifts, right? 723 00:44:56,800 --> 00:44:58,360 So. Even the the. 724 00:44:58,360 --> 00:45:02,680 Bible in the book of Proverbs, chapter 18, verse 16, the King 725 00:45:02,680 --> 00:45:07,920 James Version states a man's gift maketh room for him and 726 00:45:07,920 --> 00:45:11,520 bringeth him for great man, right. 727 00:45:11,920 --> 00:45:17,400 So you always think in terms of greatness, not in terms of being 728 00:45:17,400 --> 00:45:21,320 small minded. And these things actually align 729 00:45:21,320 --> 00:45:25,800 with Bible principles. So before I will pass you on to 730 00:45:26,280 --> 00:45:30,760 back to the same hands of my Co host, I'd like for you to talk 731 00:45:30,760 --> 00:45:34,360 about, you know, your faith influence. 732 00:45:34,680 --> 00:45:37,320 Whereas faith is something myself and I know and I actually 733 00:45:37,320 --> 00:45:41,080 hold very, very dearly. So yeah, without faith it's 734 00:45:41,080 --> 00:45:43,400 impossible to please God and faith is a suffers of peace. 735 00:45:43,400 --> 00:45:46,400 Hopes will be evidence of him is not seen according to you 736 00:45:46,400 --> 00:45:49,440 Chapter 11 + 1. So how would you say faith has 737 00:45:49,440 --> 00:45:53,600 actually inspired you in terms of shaping the mindset, the 738 00:45:53,600 --> 00:45:57,560 skill set and your tool set? Without the faith I wouldn't be 739 00:45:57,560 --> 00:46:01,120 here. I've been doing this practice 740 00:46:01,120 --> 00:46:05,800 for almost a year right now. I keep on saying to myself that 741 00:46:05,920 --> 00:46:10,440 that I trust you, I love you. I have a faith in you every 742 00:46:10,440 --> 00:46:13,760 single time you know, whenever you know it's it's. 743 00:46:13,760 --> 00:46:16,040 You, you, you just to go through certain. 744 00:46:16,040 --> 00:46:20,440 Type of a life, certain type of a day, I trust, I trust him more 745 00:46:20,440 --> 00:46:23,640 than myself. You know, I have a faith in him 746 00:46:24,000 --> 00:46:27,160 more than myself because. It's a it's AI. 747 00:46:27,160 --> 00:46:30,320 Remember the days, you know, imagine of a meeting as well. 748 00:46:30,480 --> 00:46:33,240 You know, it's, it's a out of a blue moon. 749 00:46:33,720 --> 00:46:36,680 Miraculous. It's, it's completely out of a 750 00:46:36,680 --> 00:46:39,560 blue moon. I, I, I'm, I'm not the guy. 751 00:46:39,560 --> 00:46:45,240 I I just like that I, I sit in a certain places and relax myself. 752 00:46:45,240 --> 00:46:48,600 No, I'm not the guy. I, I, if I need to, I'm a, I'm 753 00:46:48,600 --> 00:46:53,680 a, I'm a more private person. I can say, you know, I, I sit, I 754 00:46:53,680 --> 00:46:55,960 don't sit in a crowd. Yeah. 755 00:46:56,080 --> 00:46:58,600 You weren't talking to anybody. You were not talking to anybody. 756 00:46:58,760 --> 00:47:02,560 Do you want to hear the gist? I said to you know, when I when 757 00:47:02,560 --> 00:47:05,120 I it's, it's, it's a miraculous to come to that show. 758 00:47:05,280 --> 00:47:08,120 You know, the business show. I was just browsing at something 759 00:47:08,120 --> 00:47:13,080 on the online and then this business show came up and then I 760 00:47:13,080 --> 00:47:15,320 said, my goodness, that was a show. 761 00:47:15,600 --> 00:47:20,480 OK, let's I even I was in the suspect whether to go not to go. 762 00:47:21,120 --> 00:47:25,280 I felt, you know, you know, in a, in a, in a, in a spirit like 763 00:47:25,280 --> 00:47:28,480 I should go. OK, then I haven't planned for a 764 00:47:28,480 --> 00:47:30,760 day. Usually I start even if I need 765 00:47:30,760 --> 00:47:35,200 to come to London, I start in the early in the morning, but I 766 00:47:35,200 --> 00:47:39,920 started at 9:00 and then I don't, I don't take a whole day 767 00:47:39,920 --> 00:47:43,880 to see these kind of issues. You know, I, I do it in the 2-3 768 00:47:43,880 --> 00:47:48,400 hours and then I back and then I start my regular office works. 769 00:47:48,680 --> 00:47:51,960 This is how you know, even in the previous day when I had with 770 00:47:51,960 --> 00:47:55,000 my friend, you know, I was, I was asking him whether he like 771 00:47:55,000 --> 00:47:58,520 to join with me. And then he said to me, no, we 772 00:47:58,520 --> 00:48:01,480 can go out. 10:00 I said, no, bro, I need to grow in the 773 00:48:01,480 --> 00:48:04,080 morning. So it's a it's a it's a God, you 774 00:48:04,080 --> 00:48:06,360 know, it's a faith. If I don't have a faith on him 775 00:48:06,680 --> 00:48:10,920 and if if he's he knows, you know, he knows what you need to 776 00:48:10,920 --> 00:48:16,440 do and more than us and, and, and I really thankful for the 777 00:48:16,440 --> 00:48:19,240 day. You know, it's, it's unplanned 778 00:48:19,240 --> 00:48:21,080 thing. It's unplanned thing. 779 00:48:21,640 --> 00:48:23,800 You were saying you were contemplating whether to go or 780 00:48:23,800 --> 00:48:27,200 not to go. I'm laughing because I was also 781 00:48:27,200 --> 00:48:30,440 contemplating, but Noella, you know, American accent was like, 782 00:48:30,720 --> 00:48:35,400 you have to go for that show. That's all. 783 00:48:35,400 --> 00:48:40,040 You're not going here. I didn't say for that show, but 784 00:48:40,040 --> 00:48:43,120 I did say he was going. Yeah, the the, yeah, the 785 00:48:43,120 --> 00:48:46,280 business event, yeah, I said you have to go for that business, 786 00:48:46,280 --> 00:48:50,160 that market event, you have to go, you're going to meet people. 787 00:48:50,160 --> 00:48:54,600 I'm like, OK, then I never knew that she was instructing me that 788 00:48:54,920 --> 00:48:59,360 you have to go and meet Kumar. It's a God. 789 00:49:00,320 --> 00:49:03,920 You know, it was funny. It was funny, like we, myself 790 00:49:03,920 --> 00:49:08,320 and my friend were walking and then there was this young French 791 00:49:08,320 --> 00:49:13,640 lady that was drunk seated on seat I just sent to him. 792 00:49:14,040 --> 00:49:15,520 And then my friend will walk here. 793 00:49:15,520 --> 00:49:17,240 And then the guy said, hey, you guys come. 794 00:49:17,920 --> 00:49:20,120 I'm like, excuse me, do we know you? 795 00:49:20,320 --> 00:49:23,200 And then he's like I said, come, yeah, I'm calling you come. 796 00:49:23,520 --> 00:49:26,760 And we went there and my friend was talking to her. 797 00:49:27,120 --> 00:49:29,680 I greeted her and then I saw some guys around. 798 00:49:30,120 --> 00:49:33,120 Then my spirit was like, you talk to this guy And I said, 799 00:49:33,120 --> 00:49:35,560 hey, hello, how are you? Then you looked at me. 800 00:49:35,560 --> 00:49:38,240 All that because he was literally on his phone. 801 00:49:38,240 --> 00:49:41,840 He was pressing his phone and I greeted him and he was like, OK, 802 00:49:42,080 --> 00:49:44,480 OK, hi. And then, you know, we got 803 00:49:44,480 --> 00:49:49,600 talking and I got to know he owns an AI platform. 804 00:49:49,600 --> 00:49:52,240 Like well, I said, OK, my name is AI. 805 00:49:52,280 --> 00:49:55,480 It's nice to meet you. And you know, that is how 806 00:49:55,480 --> 00:49:58,520 everything happened. So I'll pass you back to do 807 00:49:58,520 --> 00:50:03,040 Ella. It's just great to hear. 808 00:50:03,200 --> 00:50:05,680 I love hearing about synchronicity. 809 00:50:05,720 --> 00:50:07,760 You know, everything is really synchronized. 810 00:50:07,760 --> 00:50:10,400 We just don't understand until it happens sometimes. 811 00:50:10,400 --> 00:50:13,840 So then we remember. So it's really good to leave 812 00:50:13,840 --> 00:50:17,000 that in for sure. In your work, you've actually 813 00:50:17,000 --> 00:50:22,840 pioneered Microsoft Dynamics CRM into pseudo recruitment and and 814 00:50:22,840 --> 00:50:27,680 you implemented something called SAP in a solicitor firm. 815 00:50:28,080 --> 00:50:33,800 What that drives your passion behind technology and these 816 00:50:33,800 --> 00:50:35,240 types of systems that you've built? 817 00:50:38,360 --> 00:50:41,720 I always try to provide the better service. 818 00:50:41,720 --> 00:50:45,520 Even till today, even now I see a lot of new technologies. 819 00:50:45,840 --> 00:50:49,240 What is there in the market, how we can able to provide better? 820 00:50:50,120 --> 00:50:53,960 You know how everyone will have some kind of searching attitude. 821 00:50:54,040 --> 00:50:56,600 You know, everybody search for something, OK? 822 00:50:57,160 --> 00:51:01,280 I always search for something the best I can able to do I can 823 00:51:01,280 --> 00:51:06,960 to do for my client and to do for our customers and, and even 824 00:51:06,960 --> 00:51:11,600 even the my project dot AI, our vision to make it 10 minutes to 825 00:51:11,600 --> 00:51:15,920 find and finalize. It's impossible to find a trader 826 00:51:16,320 --> 00:51:21,280 in the construction industry in 10 minutes, but our aim 827 00:51:21,560 --> 00:51:27,200 according to our vision, if you check my project, our aim is to 828 00:51:27,200 --> 00:51:32,960 provide service to help an individual to find a tradesman 829 00:51:33,320 --> 00:51:36,520 in 10 minutes. They have to find and finalize. 830 00:51:36,520 --> 00:51:42,520 It's always, you know, you have thirsty to serve best, you want 831 00:51:42,520 --> 00:51:47,440 to become a best and that's how you can be able to serve best. 832 00:51:47,920 --> 00:51:53,760 So when we, I believe we are the first company succeeded in the 833 00:51:53,760 --> 00:51:57,200 stone industry, in the worktop industry doing what we are doing 834 00:51:57,200 --> 00:52:02,520 right now because I tried 3-4 times before the worktops.com 835 00:52:02,920 --> 00:52:07,000 everything got frayed and everyone said it's not going to 836 00:52:07,000 --> 00:52:11,280 work in the stone industry. And and no, I didn't give up 837 00:52:11,480 --> 00:52:16,040 because I believe strongly that I believe there are, there are 838 00:52:16,040 --> 00:52:18,320 similar to me. There are six to seven companies 839 00:52:18,320 --> 00:52:23,400 they tried as well before or during my period and none of 840 00:52:23,400 --> 00:52:26,680 them, they succeeded even till today. 841 00:52:26,680 --> 00:52:28,440 I have a lot of other clear people. 842 00:52:28,440 --> 00:52:31,160 They copied my concept and they try to do it. 843 00:52:31,160 --> 00:52:34,120 No, it's not that. Even if somebody says to me, are 844 00:52:34,120 --> 00:52:36,280 they going to copy what I'm doing right now? 845 00:52:36,880 --> 00:52:41,960 It's no, because unless, until you're going to put yourself in 846 00:52:41,960 --> 00:52:46,160 the heart and soul and doing something that you're passionate 847 00:52:46,160 --> 00:52:49,560 about it, unless you're not doing it, it's not going to 848 00:52:49,560 --> 00:52:52,400 happen. You can copy from anybody, you 849 00:52:52,400 --> 00:52:55,920 can get it from anybody. So I always thirsty in providing 850 00:52:55,920 --> 00:52:58,960 something better for my our customers. 851 00:52:58,960 --> 00:53:04,560 So I search for better software, better technology, better stone 852 00:53:04,880 --> 00:53:09,040 or whatever it is which can be able to make them comfortable. 853 00:53:09,200 --> 00:53:13,600 You know it, imagine you, you're, you're buying something 854 00:53:13,600 --> 00:53:17,600 in the online and you've been buying, you want to spend nearly 855 00:53:17,640 --> 00:53:22,680 five days or four days to buy that rather, I provide that in 5 856 00:53:22,680 --> 00:53:27,040 minutes with all the questions which you're going to ask me 857 00:53:27,400 --> 00:53:31,920 with the answer as already made with the people who already used 858 00:53:31,920 --> 00:53:34,120 our service and how it's going to be. 859 00:53:34,240 --> 00:53:40,040 So I was, I was the first guy who introduced the Microsoft 860 00:53:40,040 --> 00:53:42,920 dynamic system in the student recruitment industry. 861 00:53:43,640 --> 00:53:47,800 And then I modified it because everyone said to me, you're 862 00:53:47,800 --> 00:53:50,560 making thousands and you're spending in LAX. 863 00:53:50,560 --> 00:53:54,680 I said no, because, because I'm going to volume increase the 864 00:53:55,000 --> 00:53:58,400 maximize the business, I'm going to scale the business. 865 00:53:58,720 --> 00:54:00,440 I don't understand the word scaling. 866 00:54:00,480 --> 00:54:03,560 You know I I recently learned the scaling word, but at that 867 00:54:03,560 --> 00:54:06,560 particular time I don't know what is the word called scaling. 868 00:54:06,560 --> 00:54:10,160 At all. I all I said to, said to the 869 00:54:10,160 --> 00:54:15,120 people who were, you know, are you serious that you're going to 870 00:54:15,120 --> 00:54:19,480 invested this much of money to, in your, in your education 871 00:54:20,080 --> 00:54:23,000 business? And, and, and even even the guy 872 00:54:23,000 --> 00:54:26,200 who gave the business to me, even he doesn't use the 873 00:54:27,080 --> 00:54:30,840 softwares and I'm working under him. 874 00:54:30,920 --> 00:54:35,840 You know, he's given a franchise for me and then I'm working and 875 00:54:36,320 --> 00:54:42,960 I am doing 10 times or 20 times larger than what he's doing and 876 00:54:43,000 --> 00:54:46,280 investing that much of the money in the, in the software. 877 00:54:46,640 --> 00:54:50,240 And then we, we succeeded it. I'm really happy that, you know, 878 00:54:50,240 --> 00:54:53,240 the model which we have done everything is an automated, you 879 00:54:53,240 --> 00:54:59,200 know, one, if a person applies in one university, he can able 880 00:54:59,200 --> 00:55:01,920 to get it from multiple university offer letter. 881 00:55:02,280 --> 00:55:05,960 That's the application which we developed and you know, it's 882 00:55:05,960 --> 00:55:08,680 really, I'm really happy for that. 883 00:55:10,200 --> 00:55:14,000 Wow do I love to come up with an introduction. 884 00:55:14,320 --> 00:55:16,040 So that's something I love to see. 885 00:55:16,040 --> 00:55:18,160 In order to be the best, you have to beat the best, and the 886 00:55:18,160 --> 00:55:23,840 best is blessed. So we love scaling over here as 887 00:55:23,840 --> 00:55:25,360 well. So I was laughing earlier when 888 00:55:25,360 --> 00:55:29,280 he said history about how he used to sell like a lot of 889 00:55:29,280 --> 00:55:32,360 bottle milks, right? He's thinking in thousands and 890 00:55:32,360 --> 00:55:34,440 then these guys are thinking in 10's and hundreds. 891 00:55:34,440 --> 00:55:36,960 Like it's it's a different numbers game. 892 00:55:37,240 --> 00:55:39,120 Anyways, you did sell bottle milk. 893 00:55:39,440 --> 00:55:42,200 In my country we have some people called bottle mean. 894 00:55:45,480 --> 00:55:50,160 So I'll pass you back to Noella. So I just wanted to highlight 895 00:55:50,160 --> 00:55:53,080 something because. In this conversation, we're 896 00:55:53,080 --> 00:55:58,680 trying to see kind of gaps that you saw in your industries that 897 00:55:58,680 --> 00:56:04,560 you're that you're pursuing that others may ignore. 898 00:56:04,600 --> 00:56:09,880 And from your response, it really sounds like, and this is 899 00:56:10,720 --> 00:56:14,040 partially because of the way you grew up, partially maybe just 900 00:56:14,040 --> 00:56:18,600 because of your character, but you do have a heart for serving 901 00:56:19,080 --> 00:56:22,760 and a heart for seeing joy and other people when you serve 902 00:56:22,760 --> 00:56:25,120 them. So, and I just wanted to shed a 903 00:56:25,120 --> 00:56:32,120 light on it because a pillar of having excellent service and 904 00:56:32,120 --> 00:56:39,240 understanding excellent service is understanding the questions 905 00:56:39,240 --> 00:56:42,960 that the person you're serving is going to ask before they ask 906 00:56:42,960 --> 00:56:47,200 them. Understanding their needs before 907 00:56:47,200 --> 00:56:50,280 they express them. I have an extensive background 908 00:56:50,280 --> 00:56:56,400 and hospitality and corporate event planning, sports bars, 909 00:56:56,400 --> 00:56:59,400 fine dining. There's a lot, there's a lot in 910 00:56:59,400 --> 00:57:01,600 my background. And I just wanted to shed a 911 00:57:01,600 --> 00:57:06,960 light on that because as entrepreneurs and as business 912 00:57:06,960 --> 00:57:12,960 owners, we primarily are trying to solve problems for people, 913 00:57:13,240 --> 00:57:15,760 for a certain group of people or a certain niche. 914 00:57:16,160 --> 00:57:21,800 I'm a certain perfect customer. But when you shift that into a 915 00:57:21,800 --> 00:57:27,360 sense of not even necessarily over serving, because it's not 916 00:57:27,880 --> 00:57:30,040 over serving. If you're just serving their 917 00:57:30,040 --> 00:57:33,600 deepest needs before they understand that's what they 918 00:57:33,600 --> 00:57:37,280 actually need, that is the gap. And that is the gap. 919 00:57:37,320 --> 00:57:41,640 And it's only a gap because a lot of times, just like maybe 920 00:57:41,640 --> 00:57:43,640 when you're going to a restaurant and you're sitting 921 00:57:43,640 --> 00:57:47,680 down and you're ordering something, a customer isn't 922 00:57:47,680 --> 00:57:51,640 going to know they're missing a napkin until their food comes 923 00:57:51,640 --> 00:57:53,280 and there's not a napkin on the table. 924 00:57:53,600 --> 00:57:55,560 That's not something that someone would think that they 925 00:57:55,560 --> 00:57:58,040 have to ask for, because they shouldn't have to ask for that. 926 00:57:58,080 --> 00:58:01,880 So when we're thinking of all of the steps of service, you know, 927 00:58:01,880 --> 00:58:05,440 even when we're giving. So for example, another very 928 00:58:05,440 --> 00:58:09,120 small example, like when you're at a restaurant, you wouldn't 929 00:58:09,120 --> 00:58:14,600 have to ask for a refill if it's already brought to you when your 930 00:58:14,600 --> 00:58:17,600 glass is halfway full or almost gone, right? 931 00:58:17,600 --> 00:58:21,040 So the person serving you is already anticipating your needs, 932 00:58:21,240 --> 00:58:27,080 already understanding what you are going to want in order to 933 00:58:27,080 --> 00:58:33,080 have a full experience and a full satisfying experience. 934 00:58:33,120 --> 00:58:36,480 You're able to serve that ahead of them asking for it. 935 00:58:36,480 --> 00:58:39,320 Just really wanted to shed a light on that because having a 936 00:58:39,320 --> 00:58:43,600 serving spirit and having a heart for service is really 937 00:58:43,600 --> 00:58:50,720 going to, again, allow people to believe you, which is a huge 938 00:58:50,720 --> 00:58:53,880 driver that we're talking about. Knowing you, liking you, 939 00:58:53,880 --> 00:58:57,000 trusting you, and building those relationships. 940 00:58:57,000 --> 00:59:01,800 When it comes to you spotting new opportunities, you've 941 00:59:01,800 --> 00:59:06,360 mentioned several Times Now that you never say no and anytime an 942 00:59:06,360 --> 00:59:09,800 opportunity comes up, if you're able to take it, you're snashing 943 00:59:09,800 --> 00:59:14,400 it and you're going to crush it. What do you have a particular 944 00:59:14,400 --> 00:59:18,440 framework for spotting opportunities and industries? 945 00:59:18,440 --> 00:59:23,800 For example, do you look for things that are maybe old 946 00:59:23,800 --> 00:59:27,240 fashioned or things that are slow that it's an opportunity 947 00:59:27,240 --> 00:59:31,560 for you to improve upon that? What is your type of framework 948 00:59:31,800 --> 00:59:34,040 when you're looking for these types of opportunities? 949 00:59:36,000 --> 00:59:42,360 See for me, the first thing which I look is whether is this 950 00:59:42,360 --> 00:59:47,160 going to help us to make our customers happy. 951 00:59:47,680 --> 00:59:52,960 That's the point number one, you, you, every person who's 952 00:59:53,280 --> 00:59:57,200 going to provide the service what they, what they want to do 953 00:59:57,200 --> 01:00:02,000 it or every opportunity comes with the people you're going to 954 01:00:02,000 --> 01:00:03,760 deal with. They have to feel comfortable. 955 01:00:03,760 --> 01:00:06,600 They have to feel the full joy I have. 956 01:00:06,640 --> 01:00:08,560 I'm really blessed with the wonderful team. 957 01:00:09,720 --> 01:00:13,040 I'm really, really blessed. They take care of me like a 958 01:00:13,040 --> 01:00:15,160 baby. I take care of them like that 959 01:00:15,160 --> 01:00:16,880 baby. You know, they if I say 960 01:00:16,880 --> 01:00:18,880 something, you know, I need this, this, this. 961 01:00:19,320 --> 01:00:22,240 So my team trusting me. So every decision which I'm 962 01:00:22,240 --> 01:00:24,960 going to make, I need to make sure that I'm going to, it's not 963 01:00:24,960 --> 01:00:28,880 going to impact their life. It's a 35 families. 964 01:00:28,880 --> 01:00:31,720 It's strongly believing us and doing that. 965 01:00:31,920 --> 01:00:35,520 So every opportunity when I when I see the opportunity, the first 966 01:00:35,520 --> 01:00:37,640 thing, it's a very, very primary thing. 967 01:00:38,720 --> 01:00:42,560 Is this going to make a is this going to bring the happiness for 968 01:00:42,560 --> 01:00:45,760 me? That's the first thing is this 969 01:00:45,760 --> 01:00:48,600 going to bring happiness for the people who are going to get 970 01:00:48,600 --> 01:00:53,440 involved into it and is that the happiness is going to get the 971 01:00:53,440 --> 01:00:56,960 service if it is a product or if it is a service or anything, 972 01:00:56,960 --> 01:01:00,520 which is, is that going to they are going to feel happy the the 973 01:01:00,520 --> 01:01:04,360 way I'm going to do it. It's going to make them, you 974 01:01:04,360 --> 01:01:09,320 know, the, the joy of having the product or service which we are 975 01:01:09,320 --> 01:01:13,480 going to do it to them. So this is the key, this is the, 976 01:01:13,640 --> 01:01:16,320 this is the primary thing which I look for. 977 01:01:16,880 --> 01:01:18,840 And then the rest is the God spirit. 978 01:01:18,840 --> 01:01:21,440 You know, you when you're doing, when you're taking a decision. 979 01:01:21,440 --> 01:01:26,080 So obviously the, the, the, the God usually speaks to you, you 980 01:01:26,080 --> 01:01:29,440 have a in the presence that this is something you're doing right. 981 01:01:29,440 --> 01:01:31,880 This is something you're not doing right or you're doing 982 01:01:31,880 --> 01:01:34,040 wrong. These, these things happens. 983 01:01:34,040 --> 01:01:38,160 This is happens on, on default on on default of a process. 984 01:01:39,000 --> 01:01:40,680 It happens. If you're talking as an 985 01:01:40,680 --> 01:01:44,360 individually, as a, as a myself, as a person, I see these three 986 01:01:44,360 --> 01:01:49,240 things. So knowing if it's going to make 987 01:01:49,240 --> 01:01:54,160 you happy, make the customers happy and obviously if it's good 988 01:01:54,160 --> 01:01:58,680 for your team, I think that's amazing as a leader for sure. 989 01:01:59,440 --> 01:02:04,560 We're going to talk a little bit about worktops.com and how it's 990 01:02:04,560 --> 01:02:10,600 really been a disruptor for traditionalindustriessoworktops.com 991 01:02:10,600 --> 01:02:15,800 and now serves home owners, stone Masons and suppliers using 992 01:02:15,800 --> 01:02:19,760 AI. And what it does is, as you said 993 01:02:19,760 --> 01:02:22,920 earlier, matches people with the right stones. 994 01:02:23,000 --> 01:02:27,960 On what problem were you solving at the beginning? 995 01:02:27,960 --> 01:02:31,720 I know that you mentioned you wanted people to be matched 996 01:02:31,720 --> 01:02:36,320 within 10 minutes. How has the problem solving 997 01:02:36,320 --> 01:02:39,760 evolved really from the beginning to where you're at 998 01:02:39,760 --> 01:02:45,440 right now? OK, so the workups.com, it has 999 01:02:46,280 --> 01:02:48,600 several stages of transformations. 1000 01:02:48,600 --> 01:02:51,280 Initially we started with a different ban and tried, failed, 1001 01:02:51,280 --> 01:02:54,040 tried, failed to try to fail. I've been trying the work of 1002 01:02:54,040 --> 01:02:56,920 industry for almost 10 years plus. 1003 01:02:56,920 --> 01:03:02,400 Right now, 90% of the the work tops.com is started for B to B 1004 01:03:02,400 --> 01:03:05,920 Actually we started the software for B to B. 1005 01:03:06,000 --> 01:03:09,720 So the P, the stone Masons across the country, they were 1006 01:03:09,720 --> 01:03:13,880 searching for the stone which they can't find, but someone in 1007 01:03:13,880 --> 01:03:16,560 the country they will be having that particular material. 1008 01:03:17,080 --> 01:03:20,880 So we have started the worktops.com only for the B to B 1009 01:03:20,880 --> 01:03:24,240 and then, and then lot of the people are using our website 1010 01:03:24,600 --> 01:03:28,280 and, and the beginning stages of the worktops.com because we are 1011 01:03:28,280 --> 01:03:32,560 the first to company listed every single stone because it 1012 01:03:32,600 --> 01:03:36,760 it's required lot of a teamwork and lot of a time and lot of an 1013 01:03:36,760 --> 01:03:42,440 energy and, and system in place. And then we did everything and 1014 01:03:42,440 --> 01:03:45,320 we once we've done everything, nobody is the people who are 1015 01:03:45,320 --> 01:03:48,280 using the service, but they're not buying from us. 1016 01:03:48,280 --> 01:03:51,200 So it's, it's, it's really, you know, that was the biggest 1017 01:03:51,200 --> 01:03:54,120 thing. And then I contacted almost 1018 01:03:54,880 --> 01:03:58,640 nearly 300 to 500 clients traders in the industry. 1019 01:03:59,320 --> 01:04:03,920 And then I asked them, you know, you guys, so you know, you, you, 1020 01:04:03,960 --> 01:04:06,280 you asked for something. Because when I started the 1021 01:04:06,400 --> 01:04:10,120 initial of the work of business are we imported the granites 1022 01:04:10,160 --> 01:04:14,800 from India to UK. And then when I imported it at 1023 01:04:14,800 --> 01:04:17,200 that particular time there is a material called quartz. 1024 01:04:17,200 --> 01:04:21,040 It started, you know, becoming so popular and whatever the 1025 01:04:21,040 --> 01:04:23,320 stone which I imported, nobody was ready to buy. 1026 01:04:24,000 --> 01:04:27,120 And they were telling to me, no, we will buy quartz this, this, 1027 01:04:27,120 --> 01:04:30,080 this, this. And then first I have to 1028 01:04:30,080 --> 01:04:33,240 overcome the import of the material, which I have done. 1029 01:04:33,240 --> 01:04:36,880 I have to make sure that I'm selling it and making the profit 1030 01:04:36,920 --> 01:04:40,680 which fade. And then we had a heavy loss. 1031 01:04:41,360 --> 01:04:45,040 And then the second thing is people asking something because 1032 01:04:45,040 --> 01:04:48,400 I quit my law profession. I said, I'm not going to go back 1033 01:04:48,400 --> 01:04:50,800 to the profession. God, you need to tell me what I 1034 01:04:50,800 --> 01:04:53,680 need to do it. And the God showed me this way 1035 01:04:54,240 --> 01:04:57,200 and and I need to do something over here. 1036 01:04:57,200 --> 01:05:03,280 So, and then I signed up with an A company and I started 1037 01:05:03,280 --> 01:05:08,960 marketing their product and we did nationwide and all of a 1038 01:05:08,960 --> 01:05:14,400 sudden and that company, you know, they, they said, you know, 1039 01:05:14,480 --> 01:05:18,000 you know what, like we, we can't work with you because you're 1040 01:05:18,000 --> 01:05:21,040 eating our business. I said, we have a contract in 1041 01:05:21,040 --> 01:05:25,560 place, but you know, they, they, they bypassed as they tried to 1042 01:05:25,560 --> 01:05:28,760 sell without knowing, as they started selling directly to the 1043 01:05:28,760 --> 01:05:32,160 customers, which without knowing as so I said, Oh my goodness. 1044 01:05:32,160 --> 01:05:37,800 So I worked a lot and what I'm going to do right now, that time 1045 01:05:37,880 --> 01:05:41,960 I had an idea if I sold for A1 company, if I become a marketing 1046 01:05:41,960 --> 01:05:46,000 partner for one company, if that put me down, I'm not I'm going 1047 01:05:46,000 --> 01:05:49,400 to end up in this place. What happened if I'm going to do 1048 01:05:49,400 --> 01:05:52,400 for all the companies in the UK at that particular time, there 1049 01:05:52,400 --> 01:05:58,560 are around 6070 distribution companies in the Uki went to 1050 01:05:58,600 --> 01:06:02,320 everyone. I spoke to everyone, most of 1051 01:06:02,320 --> 01:06:07,160 them they said yes, you know, I'm happy to work with you and I 1052 01:06:07,160 --> 01:06:10,000 can give you the discount in the product and then you can, you 1053 01:06:10,000 --> 01:06:13,200 know, sell it then. So we we took the lot of 1054 01:06:13,200 --> 01:06:16,280 initiative. We listed all the materials and 1055 01:06:16,280 --> 01:06:18,840 then once we started listing the materials, the people who are 1056 01:06:18,880 --> 01:06:23,880 trying to use our image search because there is no at that 1057 01:06:23,880 --> 01:06:26,080 particular time, the Google search was not there. 1058 01:06:26,240 --> 01:06:28,240 You know the image search was not there. 1059 01:06:28,920 --> 01:06:32,920 So we were the first company introduced the image search 1060 01:06:32,920 --> 01:06:35,200 option. Even now I don't think so that 1061 01:06:35,200 --> 01:06:38,160 the Google will search the material, but it won't show you 1062 01:06:38,240 --> 01:06:40,880 who is having that. You know it will show you the 1063 01:06:40,880 --> 01:06:44,480 materials, but it will it won't show you who have the actual 1064 01:06:44,480 --> 01:06:47,600 stock, but the work Top Stock will provide. 1065 01:06:47,600 --> 01:06:51,360 We, we have a, we have a stock nearly 37,000 slabs has been 1066 01:06:51,360 --> 01:06:57,360 listed in our in our website and and we listed almost every 1067 01:06:57,360 --> 01:07:02,120 single companies in the UK. We listed their materials and 1068 01:07:02,120 --> 01:07:06,080 then and then and then nobody ready to buy. 1069 01:07:06,080 --> 01:07:09,360 And then I asked them what you guys are not buying from this, 1070 01:07:09,440 --> 01:07:13,080 you know, asked for kind of a service based on your 1071 01:07:13,520 --> 01:07:16,200 expectation. We developed the software and we 1072 01:07:16,200 --> 01:07:18,400 have it in the market. You are using it, but you're 1073 01:07:18,400 --> 01:07:20,240 not, you know, you're not buying from us. 1074 01:07:20,240 --> 01:07:22,840 And they said, you know what, like, because the moment we see 1075 01:07:22,840 --> 01:07:25,480 the image, we can know which warehouse the material is coming 1076 01:07:25,480 --> 01:07:27,560 from. So we can buy directly from 1077 01:07:27,560 --> 01:07:29,080 them, we can able to get the discount. 1078 01:07:29,600 --> 01:07:32,760 Then I said, OK, see, I developed it and what is the 1079 01:07:32,760 --> 01:07:36,920 difficulties you having it and tell me that then you know, I 1080 01:07:36,920 --> 01:07:39,880 well, we can, we can find a way to work together. 1081 01:07:40,440 --> 01:07:42,480 They said it's a difficult to get the customer. 1082 01:07:43,320 --> 01:07:45,000 Can you help us to get the customer? 1083 01:07:46,280 --> 01:07:51,160 Then I said, OK, one, so instead of AB to B, why can't we do the 1084 01:07:51,160 --> 01:07:53,680 B to C? This is where the real change 1085 01:07:53,680 --> 01:07:56,560 happened. And, and we the moment we 1086 01:07:56,560 --> 01:07:59,760 started B to C, initially we were just a lead generation 1087 01:07:59,760 --> 01:08:01,960 company. We were creating a lead and we 1088 01:08:01,960 --> 01:08:05,480 were passing the leads to the, you know, the stone Masons 1089 01:08:05,480 --> 01:08:09,400 across the country. And then I don't see the value 1090 01:08:09,720 --> 01:08:13,760 the customers, you know, they're getting it because they are 1091 01:08:13,840 --> 01:08:16,920 trusting us, they're coming to us, but unfortunately they're 1092 01:08:16,920 --> 01:08:20,120 not being served properly. Then we started doing the 1093 01:08:20,120 --> 01:08:22,600 project by us. You know, we started taking the 1094 01:08:22,600 --> 01:08:28,840 project and now we, we, we have a three big partners who do 1095 01:08:28,840 --> 01:08:33,359 almost a 500 kitchen in a month. Massive, massive companies, They 1096 01:08:33,359 --> 01:08:35,560 become a partners right now with us. 1097 01:08:35,600 --> 01:08:37,479 You know, it's, it's everything has changed. 1098 01:08:37,520 --> 01:08:40,000 You know, it's a one single overnight. 1099 01:08:40,080 --> 01:08:44,640 Everything has changed from 500 to 1000 visitors in a month. 1100 01:08:44,680 --> 01:08:49,200 We are doing around 50,000 to 70,000 users right now every 1101 01:08:49,200 --> 01:08:51,439 month. It's changed the entire industry 1102 01:08:51,720 --> 01:08:54,279 and it's really surprised. Some of the big company 1103 01:08:54,279 --> 01:08:56,600 directors, they called me, they asked me. 1104 01:08:56,600 --> 01:09:02,640 I recently served the one of the one of the director is a is a is 1105 01:09:02,640 --> 01:09:04,840 a is a very big company in the UK. 1106 01:09:04,840 --> 01:09:08,200 They do an average of 500 to 600 kitchen in a month. 1107 01:09:08,840 --> 01:09:13,960 And, and for his home, he'd been searching for a stone for almost 1108 01:09:13,960 --> 01:09:21,000 3 months and somebody told him and that contract Kumar and he's 1109 01:09:21,000 --> 01:09:22,760 the right person to find the material. 1110 01:09:23,200 --> 01:09:26,960 And he's a such a big guy. If he call any warehouse, 1111 01:09:27,479 --> 01:09:30,080 anybody in the UK will love to serve him. 1112 01:09:30,080 --> 01:09:34,160 But he called us and he asked me, can you help me in this? 1113 01:09:34,160 --> 01:09:38,680 We successfully, we found the material in 24 hours and we 1114 01:09:38,680 --> 01:09:41,439 supplied the material in three days. 1115 01:09:41,960 --> 01:09:44,359 It was an impressive right? He's he'd been searching for 1116 01:09:44,359 --> 01:09:48,240 three months. He couldn't find and he has 1117 01:09:48,240 --> 01:09:52,160 almost every contact, anybody who answers his phone, ready to 1118 01:09:52,160 --> 01:09:54,000 serve him. But. 1119 01:09:54,520 --> 01:09:58,640 He couldn't find and we this is the impact, this is the real 1120 01:09:58,640 --> 01:10:04,040 thing which we have made. That's amazing, honestly. 1121 01:10:04,040 --> 01:10:11,520 It's very amazing to hear how just by solving small, not small 1122 01:10:11,520 --> 01:10:16,120 issues, but taking the responsibility of solving every 1123 01:10:16,120 --> 01:10:19,360 issue as they come, having that allow you to 1124 01:10:19,400 --> 01:10:23,720 evolveandworktops.com. It's, as you've said, evolved 1125 01:10:23,720 --> 01:10:28,480 from B to B to AB to C type of platform. 1126 01:10:28,760 --> 01:10:32,240 When you started working with the customer side, what have you 1127 01:10:32,240 --> 01:10:35,920 learned about customer behavior that surprised you? 1128 01:10:37,360 --> 01:10:40,600 You and now on and off we come across with a lot of architects 1129 01:10:40,600 --> 01:10:42,840 into here it is. And as I work with almost all 1130 01:10:42,840 --> 01:10:47,240 the companies we we work with. The reason I started my project 1131 01:10:47,240 --> 01:10:52,880 dot AI and the reason I started the Dragon customer is you think 1132 01:10:53,120 --> 01:10:56,560 you're doing the best to price for the customer initially and 1133 01:10:56,560 --> 01:11:01,360 you try to do this so much good to the customer and that 1134 01:11:01,760 --> 01:11:05,880 particular customer will create an issue later part of the 1135 01:11:06,120 --> 01:11:09,040 project. That is the what is the biggest 1136 01:11:09,120 --> 01:11:11,760 challenging, I believe in the construction industry. 1137 01:11:11,760 --> 01:11:15,320 You thought this customer is going to be a simple and easy 1138 01:11:15,320 --> 01:11:17,880 customer. So you're you're you're not 1139 01:11:17,880 --> 01:11:22,480 going to have a much hassle and you keep it a low profit margin 1140 01:11:22,480 --> 01:11:24,560 and then you try to sell that particular customer. 1141 01:11:24,880 --> 01:11:28,280 But that particular customers, you end up in spending a lot and 1142 01:11:28,280 --> 01:11:31,200 you end up in doing the lost business rather than the profit 1143 01:11:31,200 --> 01:11:35,000 business. So what I learnt in the industry 1144 01:11:35,000 --> 01:11:38,600 is you have to be open. You have to be open every single 1145 01:11:38,600 --> 01:11:40,800 time. Every single bind is a different 1146 01:11:40,800 --> 01:11:44,200 from another client. You cannot frame, you cannot 1147 01:11:44,360 --> 01:11:48,280 create it when you're serving the B to C, you cannot create a 1148 01:11:48,280 --> 01:11:51,400 framework. You know, this customer is going 1149 01:11:51,400 --> 01:11:56,200 to be like this and they're going to do the way you expect 1150 01:11:56,200 --> 01:11:58,680 you to do it. No, it's, it's, it's a it's a 1151 01:11:58,880 --> 01:12:02,320 very difficult in the construction industry and that's 1152 01:12:02,320 --> 01:12:06,360 why we started the the project called my project or AI, which 1153 01:12:06,360 --> 01:12:09,320 should help the trade find the traders in 10 minutes. 1154 01:12:09,320 --> 01:12:15,080 So we are we are creating a technology both you can profile 1155 01:12:15,080 --> 01:12:18,480 the customer and also you can profile the trader, which means 1156 01:12:18,480 --> 01:12:22,200 like it's, it's the UK is the first two way review system. 1157 01:12:22,280 --> 01:12:25,800 There is there's no review system in the UK that you can 1158 01:12:25,800 --> 01:12:28,000 able to give a review for a customer. 1159 01:12:28,880 --> 01:12:32,280 See, you're, you're you, you may be thinking that, you know, this 1160 01:12:32,280 --> 01:12:38,240 is the Super rich customer and he's going to be really awesome 1161 01:12:38,240 --> 01:12:42,520 to you. Unfortunately, he, he would be 1162 01:12:42,520 --> 01:12:45,960 the person that or she would be the person is not going to pay 1163 01:12:45,960 --> 01:12:52,640 your bill, not ready to pay your bill, but you will be seeing the 1164 01:12:52,640 --> 01:12:58,200 very normal, normal customer and they are so genuine to pay the 1165 01:12:58,200 --> 01:13:01,200 bills all the time. The moment you, you say it's, 1166 01:13:01,200 --> 01:13:03,800 it's the payment. It's this is the job you need to 1167 01:13:03,800 --> 01:13:05,880 do it and you you have to pay for it. 1168 01:13:05,880 --> 01:13:10,080 It's, it's, it's, it's complete. I have seen extreme situations, 1169 01:13:13,400 --> 01:13:20,480 20,000 lbs invoice they keep pending of 2000 or 5000 and you 1170 01:13:20,480 --> 01:13:24,080 have seen a a customer who's paid 2500 or 3000 paid 1171 01:13:24,080 --> 01:13:27,760 genuinely. So it's a both extreme, extreme 1172 01:13:28,200 --> 01:13:30,200 places. You cannot framework the 1173 01:13:30,200 --> 01:13:33,520 customer. So that's why so the software 1174 01:13:33,520 --> 01:13:37,160 which we are developed right now, the Dragon customer, the 1175 01:13:37,160 --> 01:13:42,640 trader can leave the review for a for a customer and customer 1176 01:13:42,640 --> 01:13:44,760 can leave a review which is already there. 1177 01:13:44,760 --> 01:13:48,760 Trustpilot is, is their Google reviews is their UIO is there, 1178 01:13:49,240 --> 01:13:51,360 but there is no review system for a customer. 1179 01:13:51,560 --> 01:13:54,880 So, so we have created that stuff. 1180 01:13:54,920 --> 01:13:58,360 So the next, the next time the customer is also understand that 1181 01:13:58,360 --> 01:14:01,200 they are becoming irresponsible. You're making a real economic 1182 01:14:01,240 --> 01:14:02,840 impact. You understood what I mean. 1183 01:14:02,840 --> 01:14:06,240 Like you, you're, you're making them responsible as well. 1184 01:14:06,240 --> 01:14:10,080 Because if you're, if you're going to do a job in a, in a, in 1185 01:14:10,080 --> 01:14:13,800 a respective house, you need both people to work in the same 1186 01:14:13,800 --> 01:14:16,720 way. Imagine if the customer says I'm 1187 01:14:16,720 --> 01:14:19,720 not going to be here for four hours, you guys need to do the 1188 01:14:19,720 --> 01:14:22,640 job. It's impossible because we need 1189 01:14:22,640 --> 01:14:27,040 an somebody responsible person in the house to, to complete the 1190 01:14:27,040 --> 01:14:29,160 work. And, and if they're not going to 1191 01:14:29,160 --> 01:14:32,680 be there, if they're not going to sign the form or the job 1192 01:14:32,680 --> 01:14:36,040 completion thing, how we can close the job? 1193 01:14:36,120 --> 01:14:39,960 We can't close the job or in case if something is not there, 1194 01:14:39,960 --> 01:14:42,760 if they are asking for them. So we need those things, we need 1195 01:14:42,760 --> 01:14:46,240 the support from the customer, some patterns, sometimes some of 1196 01:14:46,240 --> 01:14:48,640 the designs, something which required to be happening. 1197 01:14:48,640 --> 01:14:52,240 So it's it's it's amazing. Every pain which I have gone 1198 01:14:52,240 --> 01:14:55,320 through, I created that somebody shouldn't go through the same 1199 01:14:55,320 --> 01:14:58,480 pain. And that's how I created every 1200 01:14:58,480 --> 01:15:03,040 single technology. You actually reminded me of the 1201 01:15:03,080 --> 01:15:04,960 difference between booking.com and Airbnb. 1202 01:15:05,160 --> 01:15:09,440 I've actually, you know, done businesses in the, would I say 1203 01:15:09,440 --> 01:15:12,560 shots rentals space, the vacation home space. 1204 01:15:12,880 --> 01:15:17,160 And Airbnb has a system wherein the the host can review the 1205 01:15:17,160 --> 01:15:19,560 guest, the guest can view the host, right? 1206 01:15:19,920 --> 01:15:23,840 And that's why Airbnb is like, you know, more common place when 1207 01:15:23,840 --> 01:15:26,720 you think about vacation rentals, Airbnb comes to your 1208 01:15:26,720 --> 01:15:29,760 mind first before booking.com. While booking.com just the 1209 01:15:30,280 --> 01:15:33,960 customers can review the vendors that is the guest can view the 1210 01:15:33,960 --> 01:15:36,320 host, right? So it creates a very much more 1211 01:15:36,320 --> 01:15:39,360 difficult space because, but a lot of customers don't realize 1212 01:15:39,360 --> 01:15:42,160 that customers do have responsibilities. 1213 01:15:42,160 --> 01:15:45,240 They say customers are always right, but that's that's a myth. 1214 01:15:45,320 --> 01:15:47,000 Customers do have responsibilities. 1215 01:15:47,000 --> 01:15:49,800 And I love what you guys have created an environment wherein 1216 01:15:49,880 --> 01:15:55,680 both the customer and the vendor learn to act ethically and 1217 01:15:55,680 --> 01:15:58,080 responsibly. So kudos to you. 1218 01:16:00,080 --> 01:16:01,160 Thank you. Thank you. 1219 01:16:02,720 --> 01:16:07,560 So out of curiosity, when you're making or when you're creating 1220 01:16:07,560 --> 01:16:13,080 this digital marketplace, was it difficult at all to convince 1221 01:16:13,080 --> 01:16:17,800 these more traditional industry players to switch over? 1222 01:16:17,960 --> 01:16:22,520 Or was it kind of a seamless process because they understood 1223 01:16:22,800 --> 01:16:26,800 what was happening? It's it's always there is a 1224 01:16:26,880 --> 01:16:28,000 challenge. We'll be there. 1225 01:16:28,640 --> 01:16:33,120 It's, it's somebody has to do something different because 1226 01:16:33,560 --> 01:16:39,200 it's, it's, it's when I started theworkcops.com, you know, the 1227 01:16:39,200 --> 01:16:43,920 previous versions of a workcops.com, everybody said 1228 01:16:43,920 --> 01:16:48,600 nobody will love to see the material in the online, Nobody 1229 01:16:48,720 --> 01:16:51,080 will take the decisions based on the online. 1230 01:16:51,480 --> 01:16:56,720 But the COVID came and, and we were become very large. 1231 01:16:56,720 --> 01:17:01,000 We were becoming, you know, it's very important because after we 1232 01:17:01,000 --> 01:17:05,200 restarted it, now I believe 60 to 70% of the company now they 1233 01:17:05,200 --> 01:17:08,360 have the what we are doing right now, they have started doing it, 1234 01:17:08,360 --> 01:17:10,400 they copied and they started doing it. 1235 01:17:10,760 --> 01:17:15,160 But nobody was ready to do that. Nobody was ready to accept that 1236 01:17:15,200 --> 01:17:20,280 it's initially takes a yeah, I, it's, it's, it's 100% will be a 1237 01:17:20,280 --> 01:17:23,280 difficulty. People do understand, but once 1238 01:17:23,280 --> 01:17:26,720 they started tasting it, you know, the the thing which is 1239 01:17:26,720 --> 01:17:30,920 really making the good thing. It's it's it's again, it is an 1240 01:17:30,920 --> 01:17:35,040 entrepreneur road, right? It's the entrepreneur sees the 1241 01:17:35,040 --> 01:17:39,040 opportunity and make them to make others to believe that 1242 01:17:39,040 --> 01:17:43,840 opportunity and what he trying to see or what she's trying to 1243 01:17:43,840 --> 01:17:46,520 see. And that's how we rebuild. 1244 01:17:46,600 --> 01:17:52,320 That's how we become best, and you're not going to stop until 1245 01:17:52,320 --> 01:18:00,240 that it's going to happen. 100%, I think that it is just natural 1246 01:18:00,240 --> 01:18:04,000 to the entrepreneur journey to really see something that others 1247 01:18:04,000 --> 01:18:07,320 don't see yet. And it's really just a matter of 1248 01:18:09,000 --> 01:18:13,200 trying to structure the vision in a way that others can digest 1249 01:18:13,200 --> 01:18:18,120 it and believe, believe the big picture that the entrepreneur is 1250 01:18:18,120 --> 01:18:19,920 painting. But when you're working with 1251 01:18:20,640 --> 01:18:27,840 stone Masons and contractors, are there any big mistakes or, 1252 01:18:28,280 --> 01:18:32,800 you know, just hurdles that you've encountered that you want 1253 01:18:32,800 --> 01:18:36,080 to share when trying to when they're trying to scale their 1254 01:18:36,080 --> 01:18:39,320 businesses? Yeah, absolutely. 1255 01:18:39,480 --> 01:18:41,600 So when trying to scale businesses. 1256 01:18:41,600 --> 01:18:46,600 So what are I guess the biggest mistakes that stonemasons and 1257 01:18:46,800 --> 01:18:49,680 contractors make when trying to scale business? 1258 01:18:51,000 --> 01:18:54,000 See, yeah, they don't see the bigger picture, unfortunately 1259 01:18:54,160 --> 01:18:56,520 they don't see the bigger picture of. 1260 01:18:56,800 --> 01:18:59,640 I remember the one of the challenging incident which has 1261 01:18:59,640 --> 01:19:03,400 happened this year and which I never encountered in my in my 1262 01:19:03,400 --> 01:19:08,440 stone industry period. One of the trader who who who's 1263 01:19:08,440 --> 01:19:14,520 took the job and then he haven't completed job during the period 1264 01:19:14,800 --> 01:19:20,800 he took the job in the month of March and then he haven't 1265 01:19:21,480 --> 01:19:23,400 completed the job. He's supposed to complete the 1266 01:19:23,400 --> 01:19:28,040 job in March last week, but he haven't completed until July. 1267 01:19:28,840 --> 01:19:33,760 And then we end up in purchasing the same material, reorganizing 1268 01:19:33,760 --> 01:19:37,840 the contract with another contractor and we made them to 1269 01:19:37,840 --> 01:19:40,560 do it. You can't believe it, that 1270 01:19:40,560 --> 01:19:44,760 customer that that particular customer who's going to be one 1271 01:19:44,760 --> 01:19:48,440 of the investor in my new project right now and that 1272 01:19:48,440 --> 01:19:50,840 opportunity, that trader missed it. 1273 01:19:51,840 --> 01:19:56,200 The particular customer who we have done the project because 1274 01:19:56,240 --> 01:20:00,600 from the day one, I was keep on giving, you know, giving and 1275 01:20:00,600 --> 01:20:02,880 reply to the customer who paid for us. 1276 01:20:03,520 --> 01:20:07,240 And unfortunately the guy who took the project, he haven't 1277 01:20:08,320 --> 01:20:10,880 been irresponsible. You know, halfway through he 1278 01:20:10,880 --> 01:20:13,560 didn't he was come up with the thousands of a story. 1279 01:20:13,560 --> 01:20:16,880 He's a good Workman. A good workmanship, but 1280 01:20:16,880 --> 01:20:20,200 unfortunately he failed the promises and he couldn't do the 1281 01:20:20,200 --> 01:20:22,280 job. He haven't done the job for four 1282 01:20:22,280 --> 01:20:27,320 months or 4-5 months. And then we hired it, another 1283 01:20:27,320 --> 01:20:28,720 contractor. We spent the money. 1284 01:20:28,720 --> 01:20:30,680 It's, it's, it's a huge loss for me. 1285 01:20:31,120 --> 01:20:33,520 It's OK. But the promise, we've been the 1286 01:20:33,520 --> 01:20:37,720 customer trusted us and we have done the job. 1287 01:20:38,320 --> 01:20:42,520 And that particular customer is become a one of the investor is 1288 01:20:42,520 --> 01:20:46,800 becoming a one of the investor for us you could have imagined. 1289 01:20:47,200 --> 01:20:49,480 If. If that guy who have done the 1290 01:20:49,480 --> 01:20:53,480 job, if he'd done it in the right way, he would have been 1291 01:20:54,120 --> 01:20:58,400 gone lot of other contracts because that guy who is who's 1292 01:20:58,400 --> 01:21:03,960 having a running a hotel is having a very big hotel in, in, 1293 01:21:04,120 --> 01:21:08,080 in the north. And then he have a he's, he's 1294 01:21:08,080 --> 01:21:12,760 doing a complete renovation. He's it's nearly 500 seats table 1295 01:21:12,920 --> 01:21:16,400 and he's doing a complete renovation and that project, we 1296 01:21:16,400 --> 01:21:18,400 are getting it. You could have imagined that, 1297 01:21:18,520 --> 01:21:20,520 you know, they haven't seen the bigger picture. 1298 01:21:20,520 --> 01:21:22,880 The trader hasn't seen the bigger picture. 1299 01:21:22,880 --> 01:21:26,280 They, they thought small. They think about, you know, 1300 01:21:26,400 --> 01:21:29,480 they, they thought, you know, if I'm not going to do this job, if 1301 01:21:29,480 --> 01:21:32,920 I'm going to doing what I'm doing right now, it's not going 1302 01:21:32,920 --> 01:21:36,080 to make a big impact. But he lost a half a million 1303 01:21:36,400 --> 01:21:41,200 business. This is one of the hardest to 1304 01:21:41,920 --> 01:21:45,360 encounter we have done and you know, after that, but it's a 1305 01:21:45,400 --> 01:21:47,440 it's a learning experience. You, you understood what I mean. 1306 01:21:47,440 --> 01:21:51,920 So, and after that we, you know, we made a lot of the systems in 1307 01:21:51,920 --> 01:21:53,800 a in a very good shape right now. 1308 01:21:54,200 --> 01:21:57,280 And and that is one of the reason we signed up with a lot 1309 01:21:57,280 --> 01:22:01,160 of the big players in the UK. Yeah, that's it. 1310 01:22:02,480 --> 01:22:04,960 Adam Molo, what do you think? He actually moved from the Stone 1311 01:22:04,960 --> 01:22:08,320 Age to if I had him thinking he is literally moved from the 1312 01:22:08,320 --> 01:22:14,400 Stone Age to the tech age. Moving. 1313 01:22:14,560 --> 01:22:18,600 Moving from working with still Masons to working with AII. 1314 01:22:18,600 --> 01:22:19,960 Don't know what are you thinking. 1315 01:22:21,440 --> 01:22:27,840 Project AI. See, the AI is, is to be honest. 1316 01:22:27,840 --> 01:22:30,440 It's, it's helping a lot of people to be honest. 1317 01:22:30,480 --> 01:22:34,160 I will say, if we, if we do the technology in a right way, it's 1318 01:22:34,160 --> 01:22:37,800 going to help a lot of people. It's going to make a lot of 1319 01:22:37,880 --> 01:22:42,480 people's job simple easier and unfortunately some people they 1320 01:22:42,480 --> 01:22:44,120 don't understand. Some people understand. 1321 01:22:44,640 --> 01:22:47,320 I see opportunity. That's why I said like I see 1322 01:22:47,320 --> 01:22:51,000 every opportunity, whether that opportunity is going to help us 1323 01:22:51,000 --> 01:22:52,800 do it. It's going to help us to build 1324 01:22:53,120 --> 01:22:56,600 what we are building it. And it's an initial, it's going 1325 01:22:56,600 --> 01:23:00,360 to be a tough, it's going to be a pain taking process, but you 1326 01:23:00,360 --> 01:23:03,160 know, you have to do something you believe and something it's 1327 01:23:03,160 --> 01:23:05,480 going, you believe that something is going to serve of a 1328 01:23:05,480 --> 01:23:08,720 customer better way. So you have to do it for that. 1329 01:23:09,840 --> 01:23:14,160 Wow, so my project AI connects homeowners with certified 1330 01:23:14,160 --> 01:23:17,800 traders across the UK island and across the EU. 1331 01:23:18,320 --> 01:23:20,480 So what artists packed that idea? 1332 01:23:20,480 --> 01:23:23,880 And like, what's the single biggest inefficiency in the 1333 01:23:23,880 --> 01:23:26,880 construction and property management ecosystem today? 1334 01:23:28,120 --> 01:23:33,160 See it is impossible. So I have I have a good mentor 1335 01:23:33,520 --> 01:23:36,000 in the stone industry. I have the 2 great mentors in 1336 01:23:36,000 --> 01:23:39,560 the industry and one of them, one of the person, he will 1337 01:23:39,560 --> 01:23:43,520 always say to me it is impossible to get something 1338 01:23:43,520 --> 01:23:49,040 fast, something cheap, something with the quality. 1339 01:23:49,480 --> 01:23:52,680 It is impossible to get all the three in one place. 1340 01:23:52,680 --> 01:23:54,920 I. Was waiting for the quality. 1341 01:23:55,880 --> 01:23:58,960 Yeah, that made me to think something different. 1342 01:23:59,960 --> 01:24:03,040 Why can't we provide this three together? 1343 01:24:04,160 --> 01:24:06,520 It is impossible if you, if you, if you're, if you're asking 1344 01:24:06,520 --> 01:24:09,840 something fast and something cheap, you can't get the 1345 01:24:09,840 --> 01:24:12,680 quality. If you're asking something 1346 01:24:12,680 --> 01:24:16,080 quality and fast, you can't get it for cheap. 1347 01:24:16,080 --> 01:24:21,640 If you're asking for something for a cheap and the quality, you 1348 01:24:21,640 --> 01:24:27,360 can't get it for fast. OK, I said, OK, let's take this 1349 01:24:27,360 --> 01:24:31,760 challenge. Let's make this possible and 1350 01:24:31,760 --> 01:24:35,840 that's how it's built my project dot AI which you can able to 1351 01:24:35,840 --> 01:24:40,640 find the fast, you can find the trader in 10 minutes. 1352 01:24:40,640 --> 01:24:42,040 That's what we are aiming it for. 1353 01:24:42,640 --> 01:24:47,960 That's what we are working it for and you have to find the 1354 01:24:47,960 --> 01:24:52,680 right trader in that 10 minutes and also the trader make sure 1355 01:24:52,680 --> 01:24:56,840 that he provide the quality of OK. 1356 01:24:56,920 --> 01:25:02,840 So this is what we are trying to do within my project ODAI Cheap. 1357 01:25:03,840 --> 01:25:08,520 Fast and quality so that that's a crazy blend, crazy balance. 1358 01:25:10,960 --> 01:25:13,720 But is that imagine you? Is that achievable? 1359 01:25:13,760 --> 01:25:16,320 But it's a hybrid. Yeah, yeah. 1360 01:25:16,480 --> 01:25:19,640 See, it is you see, if you need a trailer, imagine that you want 1361 01:25:19,640 --> 01:25:22,440 to do the renovation, you know, in your house. 1362 01:25:22,440 --> 01:25:26,000 Yeah. So you you contact the 10 1363 01:25:26,000 --> 01:25:31,480 builders and you need to get the 10 builders quote by sending a 1364 01:25:31,480 --> 01:25:35,240 different calls, by sending a different emails, by sending 1365 01:25:35,240 --> 01:25:39,480 them different messages and and then you get the code and then 1366 01:25:39,480 --> 01:25:42,560 you'll need to compare the code and you need to go through the 1367 01:25:42,560 --> 01:25:46,360 particular individual builder how they are, what they've gone 1368 01:25:46,360 --> 01:25:48,920 through the previous. So you have to use a different 1369 01:25:48,920 --> 01:25:51,400 different technologies to make all this happen. 1370 01:25:52,160 --> 01:25:55,520 Imagine that everything happens in one single place and which 1371 01:25:55,520 --> 01:25:57,040 you can able to do it in 10 minutes. 1372 01:25:57,760 --> 01:26:02,520 You get a 10 different traders code in one system, you post it 1373 01:26:02,520 --> 01:26:07,160 in one place, you give a job to 1 system and that one system 1374 01:26:07,600 --> 01:26:11,080 will send a notification to all the traders in that industry in 1375 01:26:11,080 --> 01:26:16,000 that area based on your place which they need to serve and 1376 01:26:16,000 --> 01:26:18,840 then with the price. And then you have their profile 1377 01:26:18,960 --> 01:26:22,400 and then you'll have their reviews and you need to decide 1378 01:26:22,520 --> 01:26:26,720 which person and also you have a track of it. 1379 01:26:26,840 --> 01:26:32,720 You know, the software tells you when what happened and this is 1380 01:26:32,720 --> 01:26:35,280 what we are trying. This is what we've been 1381 01:26:35,360 --> 01:26:37,560 developing and we developed right now it's it's in the 1382 01:26:37,560 --> 01:26:39,960 market and people are started using it. 1383 01:26:40,360 --> 01:26:46,120 And imagine how much saves the life, how much it's going to 1384 01:26:46,120 --> 01:26:50,080 make impact in their life. We just deserve the customer who 1385 01:26:50,080 --> 01:26:53,880 was very close to her delivery. You know, she's a pregnant lady 1386 01:26:53,880 --> 01:26:58,120 and she's having a, you know, week week, you know, just a week 1387 01:26:58,160 --> 01:27:01,280 in in the stuff. And we've been doing their 1388 01:27:01,280 --> 01:27:04,000 projects for more than a month right now. 1389 01:27:04,720 --> 01:27:08,320 And always she was afraid to, you know, when this will happen. 1390 01:27:08,360 --> 01:27:11,600 You know, she it's already, she has having a pressure and that 1391 01:27:11,600 --> 01:27:13,080 pressure, we want to take it away. 1392 01:27:13,080 --> 01:27:16,120 Thank you. That pressure she, she shouldn't 1393 01:27:16,120 --> 01:27:19,240 have it. She should enjoy her timings, 1394 01:27:19,320 --> 01:27:22,840 you know, she should enjoy her family timings and she has a two 1395 01:27:22,840 --> 01:27:27,280 kids and the third kid. So imagine that we are taking 1396 01:27:27,280 --> 01:27:30,200 away from them that pressure, we are taking away from the system 1397 01:27:31,000 --> 01:27:34,560 and the system is takes cares of everything what they required. 1398 01:27:36,480 --> 01:27:39,000 So what? What sets you apart from the 1399 01:27:39,000 --> 01:27:46,360 likes of the traditional? What would I say match making 1400 01:27:46,360 --> 01:27:50,560 websites or the trusts are building websites in the 1401 01:27:50,560 --> 01:27:53,200 industry. So for example, check a trade 1402 01:27:53,200 --> 01:27:57,480 trust pilots. What separates you guys from 1403 01:27:57,840 --> 01:28:02,080 these traditional players that the UK ecosystem has been 1404 01:28:02,080 --> 01:28:07,600 accustomed to over the years? See this Check a trade or trust 1405 01:28:07,600 --> 01:28:10,720 pilot or a lot of a lead generation company. 1406 01:28:10,720 --> 01:28:14,000 They generate the leads. They generate the leads and then 1407 01:28:14,080 --> 01:28:18,320 give it to them. But you actually don't know what 1408 01:28:18,320 --> 01:28:20,200 has happened. After the leads. 1409 01:28:20,200 --> 01:28:24,120 Has been passed through to the client or to the real tradesman. 1410 01:28:24,960 --> 01:28:27,560 You need to have the real conversation. 1411 01:28:28,000 --> 01:28:31,200 You need to understand who's doing right or who is doing 1412 01:28:31,200 --> 01:28:33,360 wrong. You know, in some places the 1413 01:28:33,360 --> 01:28:36,440 customer may be right, in some places the traders is right and 1414 01:28:36,440 --> 01:28:39,600 both has to be are accountable for their actions. 1415 01:28:39,600 --> 01:28:44,840 So where is is that space? Where is where is that that 1416 01:28:44,840 --> 01:28:46,440 particular space? It's not there. 1417 01:28:47,000 --> 01:28:53,680 So the my project daughter AI it's it's going to record every 1418 01:28:53,680 --> 01:28:56,840 conversation which they're going to have between the trader and 1419 01:28:56,840 --> 01:29:01,320 the project owner and the home owners, individual project 1420 01:29:01,320 --> 01:29:04,400 owners, and then every conversation is going to be 1421 01:29:04,400 --> 01:29:07,640 there. So, and end of the day, the 1422 01:29:07,640 --> 01:29:11,280 project, when the project gets completed, the AI is going to 1423 01:29:11,280 --> 01:29:14,240 tell them, so this is the way that you started the project on 1424 01:29:14,240 --> 01:29:18,160 this and you did the project on this and you finished the 1425 01:29:18,160 --> 01:29:21,720 project in this. And the next customer who's 1426 01:29:21,720 --> 01:29:25,320 going to do the same project, they know exactly how many days 1427 01:29:25,320 --> 01:29:30,480 it's going to take and they know exactly how this particular 1428 01:29:30,480 --> 01:29:33,720 trader is going to work because the review system is there. 1429 01:29:33,720 --> 01:29:35,720 Pattern for reputation. Yeah. 1430 01:29:35,720 --> 01:29:40,560 So that's the AI will will take the information and generate the 1431 01:29:40,720 --> 01:29:46,280 report and that report will help other customers to understand 1432 01:29:46,520 --> 01:29:48,200 how the project is going to happen. 1433 01:29:49,280 --> 01:29:52,560 And they they're very well prepared because 90% of the 1434 01:29:52,720 --> 01:29:54,840 issue happens in the construction industry is the 1435 01:29:54,840 --> 01:29:58,960 communication, you know, that, that communication, we are 1436 01:29:58,960 --> 01:30:01,800 trying to bring it building in. We are trying to bring it that 1437 01:30:01,800 --> 01:30:03,360 in a, you know, in a perfect way. 1438 01:30:04,200 --> 01:30:08,120 So in A1 single system. And moreover, you want to make 1439 01:30:08,120 --> 01:30:09,800 sure that you're protecting your customers. 1440 01:30:09,800 --> 01:30:14,080 So every even I can't see their conversation, you know, unless 1441 01:30:14,080 --> 01:30:17,320 they are all created, it's completely encrypted. 1442 01:30:17,320 --> 01:30:21,640 Nobody can outside the system can able to see that even even 1443 01:30:21,640 --> 01:30:25,360 the trader, even if he's going to serve individual customer 1444 01:30:25,680 --> 01:30:28,160 their e-mail address and their phone number is still is going 1445 01:30:28,160 --> 01:30:31,520 to be private until they typically going to give it to 1446 01:30:31,520 --> 01:30:34,120 them personally, their phone number and the e-mail address. 1447 01:30:34,320 --> 01:30:36,640 So once the job is done, that's it. 1448 01:30:36,640 --> 01:30:39,280 It's closed. You know, it's, it's, it's, it's 1449 01:30:39,280 --> 01:30:43,240 completely saved. So this is something which we 1450 01:30:43,240 --> 01:30:46,160 always want to do it because most of the customers they don't 1451 01:30:46,160 --> 01:30:49,000 want to get disturbed in their personal e-mail and their 1452 01:30:49,200 --> 01:30:52,320 personal phone numbers. So we are making this in a 1453 01:30:52,320 --> 01:30:57,040 system that and it's it's it's completely private and and 1454 01:30:57,040 --> 01:31:00,520 sometimes it is also happens in the traditional method, the 1455 01:31:00,520 --> 01:31:04,600 people being raised invoiced based on the profile. 1456 01:31:04,680 --> 01:31:09,880 For an example, if you're if you're going to live in 20 1457 01:31:09,880 --> 01:31:14,480 million or two a 5 million property and the kitchen, the 1458 01:31:14,600 --> 01:31:18,280 the moment somebody come and do the same kitchen size of the 1459 01:31:18,280 --> 01:31:24,040 normal house, they're going to quote you double the cost or 1460 01:31:24,320 --> 01:31:27,120 more than you know, they profile the customer based on the 1461 01:31:27,120 --> 01:31:29,040 profile of the customer. They charge more. 1462 01:31:29,440 --> 01:31:31,120 This is not going to happen over here. 1463 01:31:31,280 --> 01:31:33,840 So the customer is going to be safe. 1464 01:31:33,920 --> 01:31:37,680 You know, it's it's not based on the profile, it's based on the 1465 01:31:37,680 --> 01:31:39,880 job. The price is going to be based 1466 01:31:39,880 --> 01:31:42,600 on the job and they're going to they're not going to get one 1467 01:31:42,600 --> 01:31:44,720 proposal. They're going to get the same 1468 01:31:44,720 --> 01:31:47,520 material, the same thing. What you're asking you no need 1469 01:31:47,520 --> 01:31:51,000 to repeat the question and all the questions, whatever the 1470 01:31:51,000 --> 01:31:55,080 trader is asking to you, it's going to become in a common and, 1471 01:31:55,120 --> 01:31:58,920 and, and every single question which you're answering for 1472 01:31:58,920 --> 01:32:02,400 another trader, it's going to be helping the other traders also 1473 01:32:02,400 --> 01:32:04,120 understand what the project is detailed. 1474 01:32:06,280 --> 01:32:09,760 Wow. So if you had to describe my 1475 01:32:09,760 --> 01:32:13,400 project AI's mission in one sentence, what would that 1476 01:32:13,400 --> 01:32:16,560 sentence be? 10 minutes to find and finalize. 1477 01:32:17,040 --> 01:32:22,000 Wow, I like that one that that's a nice punch line. 10 minutes to 1478 01:32:22,040 --> 01:32:26,280 find and finalize. You know, it's interesting the 1479 01:32:26,280 --> 01:32:31,080 life of an entrepreneur, how you have to think outside of the box 1480 01:32:31,240 --> 01:32:36,200 and bring innovative solutions to solve important problems. 1481 01:32:36,800 --> 01:32:40,640 And I think it's really beautiful the role that AI is 1482 01:32:40,640 --> 01:32:44,320 played in this digital age. You know I was making a joke 1483 01:32:44,320 --> 01:32:47,480 earlier stating that you literally wear from the Stone 1484 01:32:47,480 --> 01:32:52,800 Age to the tech age, right? Technology is the best thing 1485 01:32:52,800 --> 01:32:55,480 that has happened to men, and it's also the worst thing that 1486 01:32:55,480 --> 01:32:58,600 has happened to men. You know, It just depends on 1487 01:32:58,720 --> 01:33:02,120 whose hands the technology is. And we've seen the 1488 01:33:02,120 --> 01:33:04,120 transformation of technology over time. 1489 01:33:04,560 --> 01:33:07,760 While we are currently experiencing the AI bubble, 1490 01:33:08,240 --> 01:33:11,600 people have mixed opinions about AI. 1491 01:33:11,960 --> 01:33:15,720 Seems to be like a controversial topic that is highly polarizing 1492 01:33:15,720 --> 01:33:19,760 and in nature. So some people are pro AI, some 1493 01:33:19,760 --> 01:33:25,040 people are anti AI. I'd love to take your opinion on 1494 01:33:25,480 --> 01:33:28,960 AI in this age of digital transformation. 1495 01:33:28,960 --> 01:33:33,960 And what do you think AI role is going to be for the future of 1496 01:33:34,400 --> 01:33:40,440 the general business landscape? I heard a lot of a podcast here 1497 01:33:40,720 --> 01:33:44,760 related with the AI. I hear the people telling the AI 1498 01:33:44,760 --> 01:33:49,800 is already it's old. There's lot more advanced than 1499 01:33:49,800 --> 01:33:55,280 the AI is going to be happening in the era AI life is going to. 1500 01:33:56,120 --> 01:33:59,520 You know one side of the people they don't even know what is AI 1501 01:33:59,520 --> 01:34:03,360 and another side of the people they're saying that the AI is 1502 01:34:03,360 --> 01:34:07,440 already it's over. It doesn't matter what the 1503 01:34:07,440 --> 01:34:12,960 technology comes human still required. 1504 01:34:14,120 --> 01:34:18,680 End of the day all this technology is there to sell 1505 01:34:18,800 --> 01:34:22,360 human. You cannot replace the human, 1506 01:34:24,320 --> 01:34:28,000 and without the human nothing is there so. 1507 01:34:30,920 --> 01:34:33,640 There's, there's, there's an episode of this broadcast tacked 1508 01:34:33,640 --> 01:34:37,160 humans first, AI next, literally with Mark Andrews from the 1509 01:34:37,160 --> 01:34:38,920 United States. He's the AI group. 1510 01:34:39,560 --> 01:34:41,840 Yeah. You, you, you put it rightly, 1511 01:34:41,840 --> 01:34:46,880 like humans first, AI next. And AI is actually there to be 1512 01:34:46,880 --> 01:34:49,840 be an assistant. And I think it's high time 1513 01:34:50,080 --> 01:34:54,680 everybody embraces AI because if you do not embrace AI, it's like 1514 01:34:54,680 --> 01:34:57,960 a tsunami is going to wash you away. 1515 01:34:58,120 --> 01:35:01,120 So you have to embrace it and follow, go with the flow and be 1516 01:35:01,120 --> 01:35:03,080 a slave to the weak. That's the letter. 1517 01:35:03,080 --> 01:35:05,680 I'll just eat. But like yourself, you see that 1518 01:35:05,680 --> 01:35:08,000 intersection of physical industries and AI 1519 01:35:08,000 --> 01:35:10,280 transformation. So like we actually see the 1520 01:35:10,280 --> 01:35:14,880 biggest opportunities for AI in the construction industry and 1521 01:35:15,080 --> 01:35:18,880 home improvement sector. True, true. 1522 01:35:19,480 --> 01:35:25,720 We can see I can I can see almost every every everybody 1523 01:35:25,720 --> 01:35:30,120 like to head off the head right like it's, it's a, it's a it's 1524 01:35:30,120 --> 01:35:32,680 everyone, everyone want to serve better. 1525 01:35:33,160 --> 01:35:38,520 Everyone want to serve an efficient way and AI is really 1526 01:35:38,520 --> 01:35:42,040 making a big impact, really very big impact. 1527 01:35:42,520 --> 01:35:45,280 I remember that few customers recent days, they started 1528 01:35:45,280 --> 01:35:49,200 telling to us, I found your company in ChatGPT. 1529 01:35:49,200 --> 01:35:54,560 I found your company in cloud AI and I was really surprised how 1530 01:35:54,560 --> 01:35:57,240 did you found of a company in ChatGPT? 1531 01:35:57,240 --> 01:36:00,720 How did you found in a cloud? And they said to me, who is 1532 01:36:00,720 --> 01:36:05,600 having this particular stone? And I searched it and it came 1533 01:36:05,600 --> 01:36:09,120 up, you are the first company that having this particular 1534 01:36:09,120 --> 01:36:11,360 product. And so that's why we are 1535 01:36:11,360 --> 01:36:14,000 contacting. So AI is helping human. 1536 01:36:14,000 --> 01:36:17,280 It's absolutely. There's no second doubt about 1537 01:36:17,280 --> 01:36:18,840 it. There have been three paid 1538 01:36:18,840 --> 01:36:22,800 guests on this broadcast. 3 On this broadcast, who said you 1539 01:36:22,800 --> 01:36:24,960 came strongly recommended by the AI system? 1540 01:36:27,560 --> 01:36:29,960 Yeah. It's interesting. 1541 01:36:30,080 --> 01:36:32,240 Yeah, that's alluding to your point. 1542 01:36:34,080 --> 01:36:37,520 Yeah. So, so it is, is it is it is 1543 01:36:37,520 --> 01:36:41,840 making a really big impact. It made big impact in our in our 1544 01:36:41,840 --> 01:36:46,800 business and we are still trying to use in a better way a major 1545 01:36:46,800 --> 01:36:51,480 search artificial intelligence. We are, we want to build our own 1546 01:36:51,480 --> 01:36:56,600 mission learning system and, and we are working on it and 1547 01:36:56,600 --> 01:36:59,200 definitely we'll be working on it, yeah. 1548 01:37:00,240 --> 01:37:04,560 Wow, so a lot of people always say, oh, AI is coming to take 1549 01:37:04,560 --> 01:37:07,040 out jobs. AI is taking away jobs. 1550 01:37:07,320 --> 01:37:11,760 And you know, I am AII didn't like see that. 1551 01:37:11,760 --> 01:37:14,240 But you know, I just make the joke that I'm not coming for 1552 01:37:14,240 --> 01:37:17,840 your jobs. I'm only coming to assist you 1553 01:37:17,840 --> 01:37:24,320 with your jobs. And we've had the VP of Money 1554 01:37:24,320 --> 01:37:28,920 2020, Zach Pettit, that's VP global fintech strategy. 1555 01:37:29,640 --> 01:37:33,640 It's a very big FSS of AI and you know our money, $0.20 a 1556 01:37:33,640 --> 01:37:36,960 year, I think those last year, yeah, I think the one in 1557 01:37:36,960 --> 01:37:40,680 Amsterdam, they had the one in Las Vegas in October. 1558 01:37:41,240 --> 01:37:45,080 So he said AI is not coming for your jobs, right? 1559 01:37:45,080 --> 01:37:47,680 Your job is going to be taking part that person that knows how 1560 01:37:47,680 --> 01:37:51,160 to use AI. But I'm going to put you on the 1561 01:37:51,160 --> 01:37:53,920 spot here. Do you believe AI will create 1562 01:37:53,920 --> 01:37:56,560 more jobs or replace them in the industries that? 1563 01:37:56,680 --> 01:38:04,960 You serve see the technology always going to remove some of 1564 01:38:04,960 --> 01:38:08,440 the people from the employment. It is definitely yes, because 1565 01:38:08,440 --> 01:38:13,280 when when there was a time we have to send everything manually 1566 01:38:13,680 --> 01:38:16,160 or do everything manually, there were a lot of the people who 1567 01:38:16,160 --> 01:38:20,480 were working. And when e-mail came, it's 1568 01:38:20,480 --> 01:38:24,320 reduced the numbers and when when telephone came, when mobile 1569 01:38:24,320 --> 01:38:27,400 phone came from telephone because to be used to physically 1570 01:38:27,400 --> 01:38:29,400 connect one connection to another connection. 1571 01:38:29,400 --> 01:38:34,760 So when the mobile came, the technology always it's going to 1572 01:38:34,760 --> 01:38:43,000 revolve by its own, the human, the people who want to survive, 1573 01:38:43,040 --> 01:38:46,480 they're going to learn every single new technology. 1574 01:38:47,120 --> 01:38:49,760 It's end of the day. And some people, of course, yes, 1575 01:38:49,760 --> 01:38:55,200 some people will lose the jobs and there is no thought about it 1576 01:38:55,560 --> 01:39:01,920 because I used to have an secretary, she writes most of my 1577 01:39:02,840 --> 01:39:07,200 things, which I required. But now I have AAI assistant 1578 01:39:09,080 --> 01:39:12,680 before I even read the e-mail, it's already prepared a reply 1579 01:39:12,680 --> 01:39:15,800 for me. You know, it's, it's what are 1580 01:39:15,800 --> 01:39:19,280 the e-mail I get it's, it's already prepares my e-mail 1581 01:39:19,280 --> 01:39:21,520 reply. And all I need to do it is I 1582 01:39:21,520 --> 01:39:24,440 need to, it doesn't mean that I can send that blindly. 1583 01:39:24,680 --> 01:39:28,760 I have to read it and still it's going to as a human, we need to 1584 01:39:28,760 --> 01:39:32,120 do what we need to do and I have to do the modification according 1585 01:39:32,120 --> 01:39:35,880 to the requirement and then I send stuff. 1586 01:39:36,120 --> 01:39:38,160 But of course I don't need to think right now. 1587 01:39:38,240 --> 01:39:44,000 I can be more efficient. And that's how it's going to 1588 01:39:44,000 --> 01:39:46,480 happen in the construction industry or some of the colors 1589 01:39:46,480 --> 01:39:50,440 choosing or sometimes there is a there is this image scanner 1590 01:39:51,600 --> 01:39:54,160 which came in the stone industry, the slab, it scans the 1591 01:39:54,160 --> 01:39:58,400 slab and exactly tell the colour what does the actual colour is 1592 01:39:58,400 --> 01:40:01,240 there in that particular material which human can't do 1593 01:40:01,240 --> 01:40:03,920 it. Yeah. 1594 01:40:04,080 --> 01:40:07,480 So the technology always going to play the major role. 1595 01:40:07,520 --> 01:40:10,320 It gives the best that's the purpose of the technology. 1596 01:40:10,840 --> 01:40:15,560 And it's our responsible that we need to make sure that we are 1597 01:40:15,560 --> 01:40:18,600 using the technology and we using that As for a growth 1598 01:40:18,600 --> 01:40:21,000 purpose. And we also learn about the 1599 01:40:21,000 --> 01:40:23,840 technology we need to learn, because if I say, you know how, 1600 01:40:23,960 --> 01:40:26,880 how the Nokia said. You know, they're not going to 1601 01:40:26,960 --> 01:40:29,160 evolve themselves for the touchscreen. 1602 01:40:29,240 --> 01:40:34,720 When, when the when, when a company gave an opportunity to 1603 01:40:34,720 --> 01:40:37,240 update the technology, they said no, they're not going to. 1604 01:40:37,680 --> 01:40:40,600 If they're not going to update, then they're not going to be in 1605 01:40:40,600 --> 01:40:43,600 the industry. Now the Nokia No one. 1606 01:40:45,440 --> 01:40:48,080 Wow. You understood what I mean. 1607 01:40:48,280 --> 01:40:51,000 Man, Nokia, I remember the days of using Nokia. 1608 01:40:51,000 --> 01:40:53,240 It was crazy. We had really strong phones. 1609 01:40:53,240 --> 01:40:57,640 We really strong back to life yeah Remember Nokia 3310? 1610 01:40:58,080 --> 01:41:03,320 Very very strong. No, even BlackBerry as well, you 1611 01:41:03,320 --> 01:41:05,480 know, crazy. Yes, they refused to evolve as 1612 01:41:05,480 --> 01:41:07,160 well. Yeah, yeah, yeah. 1613 01:41:07,400 --> 01:41:09,360 If you don't. Evolve you would You would die. 1614 01:41:09,360 --> 01:41:11,200 You fear the way. Exactly. 1615 01:41:11,560 --> 01:41:16,040 Exactly. So like how do you think a small 1616 01:41:16,040 --> 01:41:20,320 businesses should have put AI when they feel overwhelmed? 1617 01:41:21,920 --> 01:41:25,640 See, it's every business have the opportunity to grow. 1618 01:41:25,920 --> 01:41:28,080 You know, there is always there is a room to grow. 1619 01:41:29,640 --> 01:41:32,960 Always there is a room to grow. You hire a person, right. 1620 01:41:32,960 --> 01:41:37,400 It's it's not see nowadays you no need to hire somebody for a 1621 01:41:37,400 --> 01:41:40,840 full time for anything. You have a lot of a freelancers 1622 01:41:40,840 --> 01:41:44,640 recent days and you have a lot of the people to do what we 1623 01:41:44,640 --> 01:41:48,840 require to do it now, because it's not like in in those days, 1624 01:41:49,320 --> 01:41:52,320 you need to wait for a one person to come and fix that 1625 01:41:52,320 --> 01:41:56,120 issue. No, it's no more if you're not 1626 01:41:56,120 --> 01:41:58,560 there. If that person is not there, you 1627 01:41:58,560 --> 01:42:01,160 have another person, you have another person, you have another 1628 01:42:01,160 --> 01:42:03,560 person. It's a very competitive world. 1629 01:42:03,560 --> 01:42:05,520 That's how the small business required. 1630 01:42:05,560 --> 01:42:09,920 They just need to find the opportunity and, and do if they, 1631 01:42:09,920 --> 01:42:13,880 if they're required that they need to hire somebody to modify 1632 01:42:13,880 --> 01:42:16,920 the system, they have to hire because they no need to hire for 1633 01:42:16,920 --> 01:42:19,280 a full time. They can hire for three months 1634 01:42:19,280 --> 01:42:22,880 or six months or 12 months. And they can put the system in 1635 01:42:22,880 --> 01:42:29,640 place and, and just doing it. It is, it is as a small company, 1636 01:42:29,640 --> 01:42:32,680 as a small business, it is your responsible to do what you're 1637 01:42:32,680 --> 01:42:36,040 required to do with you. If you think you want to, to 1638 01:42:36,040 --> 01:42:40,160 serve more to make a business better and you have to do it. 1639 01:42:40,800 --> 01:42:44,040 You can't say, oh, no, even if I'm not going to do it still I'm 1640 01:42:44,040 --> 01:42:45,600 going to going to get my customers. 1641 01:42:45,600 --> 01:42:47,680 No, it's not going to happen, No. 1642 01:42:48,880 --> 01:42:51,080 Yeah. You know, customers are support 1643 01:42:51,080 --> 01:42:56,320 for options in division time. Plus, you know, we need to 1644 01:42:56,320 --> 01:43:04,360 reduce the time span between idea and execution and that's 1645 01:43:04,360 --> 01:43:06,880 something that AI actually helps us to achieve. 1646 01:43:07,160 --> 01:43:11,440 So what is the next big shift that you foresee in the 1647 01:43:11,440 --> 01:43:14,960 marketplace platforms more foreseeable future? 1648 01:43:16,640 --> 01:43:20,120 I believe instead of a human finding the answer and the next 1649 01:43:20,120 --> 01:43:24,600 big shift, I believe the agents is going to find the answer for 1650 01:43:24,600 --> 01:43:27,920 another agent. Imagine I will be having AAI 1651 01:43:27,920 --> 01:43:32,440 agent and my customer is also going to have AAI agent and 1652 01:43:32,560 --> 01:43:35,800 they're going to talk each other to provide the service which I 1653 01:43:35,800 --> 01:43:37,880 need to provide the service. It's going to happen. 1654 01:43:38,120 --> 01:43:41,200 That is happening already. That is update already. 1655 01:43:41,480 --> 01:43:44,760 Like I said, it has happened in in my own business as well, 1656 01:43:44,760 --> 01:43:51,200 like, you know, yeah, agents and of course some perspective 1657 01:43:51,200 --> 01:43:53,080 guests how their AI agents are dead. 1658 01:43:53,080 --> 01:43:55,960 It was a conversation between the AI agents that are like, OK, 1659 01:43:55,960 --> 01:43:59,520 OK, interested. And it's crazy, you know, like a 1660 01:43:59,520 --> 01:44:03,960 year ago, I used to have a human assistant and I've had podcast 1661 01:44:03,960 --> 01:44:07,200 episodes where my assistant is communicating to the assistant, 1662 01:44:07,760 --> 01:44:12,760 you know, the CEO guest. But now it's crazy how it's AI 1663 01:44:12,760 --> 01:44:16,480 assistants that are chatting to AI assistants before you have 1664 01:44:16,480 --> 01:44:21,240 that human a would I say in human interaction to pick up the 1665 01:44:21,240 --> 01:44:24,760 high level of details sure is wild. 1666 01:44:25,200 --> 01:44:29,600 So, but but a lot of people are concerned about the integrity of 1667 01:44:29,600 --> 01:44:35,760 the communication details, right, Especially with, you 1668 01:44:35,760 --> 01:44:39,440 know, maybe things like GDPR, for example, data protection is 1669 01:44:39,440 --> 01:44:43,960 a very big issue. And there have been a lot of, 1670 01:44:44,320 --> 01:44:52,120 you know, cases, even some known cases in the litigation space 1671 01:44:53,120 --> 01:44:58,560 about data not being protected about on ethical use of, you 1672 01:44:58,560 --> 01:45:04,080 know, people's private data that is meant to be protected by AI 1673 01:45:04,080 --> 01:45:08,560 tools, by the SAS tools. So what are the implications? 1674 01:45:09,200 --> 01:45:12,800 And like, what do you think? Where do you think the line 1675 01:45:12,800 --> 01:45:15,680 should be drawn? Because we've had a really full 1676 01:45:15,680 --> 01:45:22,440 blown case right on this forecast, but I want you to take 1677 01:45:22,440 --> 01:45:26,320 your thoughts on the issue of data protection when it comes to 1678 01:45:26,320 --> 01:45:29,360 the use of AI. See it is a responsible for 1679 01:45:29,360 --> 01:45:33,360 every AI developer to save the GDPA policy, to make sure that 1680 01:45:33,360 --> 01:45:39,040 they are under the GDPA policy and and to protect our 1681 01:45:39,040 --> 01:45:41,000 customers, to protect our clients. 1682 01:45:41,000 --> 01:45:45,080 It is our responsible and the customers is trusting us and 1683 01:45:45,080 --> 01:45:47,520 they're coming to us, they sharing their information. 1684 01:45:47,520 --> 01:45:50,080 So it is our responsible to make sure that we are doing it. 1685 01:45:50,120 --> 01:45:54,360 So we have we have a system. That's why I said to you when I, 1686 01:45:54,360 --> 01:45:58,440 when we developed the whole technologies encrypted, you 1687 01:45:58,440 --> 01:46:05,400 know, it's, it's impossible even for myself to see something if I 1688 01:46:05,400 --> 01:46:11,880 want to see in our, in our system on this, the client has 1689 01:46:13,120 --> 01:46:15,240 under the client giving the permission to us. 1690 01:46:15,600 --> 01:46:19,760 So that's the way we are. We are trying to develop those 1691 01:46:19,840 --> 01:46:24,480 technology and, and still there's a long way, there's a 1692 01:46:24,480 --> 01:46:30,880 process, but still, you know, we are focusing on that and we have 1693 01:46:30,880 --> 01:46:34,120 an option for every single client in our, our system. 1694 01:46:34,120 --> 01:46:37,920 They can keep themselves as a private or a public like the way 1695 01:46:37,920 --> 01:46:40,680 which they can able. To have it in other social 1696 01:46:40,680 --> 01:46:43,680 medias and other stuff. So they can keep it themselves 1697 01:46:43,680 --> 01:46:46,680 as a private or they can keep it as a public. 1698 01:46:47,040 --> 01:46:50,560 Even if it is a public, which doesn't mean that they can the 1699 01:46:50,720 --> 01:46:53,240 others can able to see either contact details. 1700 01:46:53,240 --> 01:46:56,800 Even they're the people they are dealing with, they can't even 1701 01:46:56,800 --> 01:47:00,840 see the contact. Details So it is responsible for 1702 01:47:00,840 --> 01:47:05,280 every company to to to protect their customer data, which I 1703 01:47:05,280 --> 01:47:08,160 believe. Most of the people are doing it 1704 01:47:08,840 --> 01:47:12,840 and and I very, very few companies, but I don't, I 1705 01:47:12,840 --> 01:47:18,160 haven't seen anybody in my in my time who are in AI, which is 1706 01:47:18,320 --> 01:47:22,000 everything is open source now. It's it's open for everybody 1707 01:47:22,000 --> 01:47:23,400 now. I haven't seen it. 1708 01:47:24,720 --> 01:47:31,480 OK, so we, we've had issues in which AI systems, right, collect 1709 01:47:31,480 --> 01:47:34,320 the data, right, Yeah, it's protected from external parties. 1710 01:47:34,400 --> 01:47:44,800 But so Ron, unauthorized research programs on customer 1711 01:47:44,800 --> 01:47:50,280 behavior, on consumer behavior, right, with the patterns of the 1712 01:47:50,280 --> 01:47:53,720 users. So there was a lady on this 1713 01:47:53,720 --> 01:47:59,120 broadcaster a couple of months ago, her name is Rose G Loops. 1714 01:47:59,120 --> 01:48:03,920 She's written a group on the ethical framework of AI and 1715 01:48:04,320 --> 01:48:07,680 earlier this year, that is earlier 2025 around June, I 1716 01:48:07,680 --> 01:48:11,840 think, if my memory says me correctly, this was around June 1717 01:48:11,840 --> 01:48:15,480 10. There was a ChatGPT outage about 1718 01:48:15,840 --> 01:48:19,560 around for about 9-10 hours. I don't know if you can 1719 01:48:19,560 --> 01:48:23,840 recollect in June this year, there was a ChatGPT outage that 1720 01:48:23,840 --> 01:48:30,240 ran for a couple of hours. And she actually was involved in 1721 01:48:31,320 --> 01:48:37,160 a deep research that was conducted in order to, would I 1722 01:48:37,160 --> 01:48:39,040 say, upgrade some of the systems. 1723 01:48:39,040 --> 01:48:43,320 And this ChatGPT model was having like full on 1724 01:48:43,320 --> 01:48:46,520 conversations ANYWAYS that were recorded and everything. 1725 01:48:46,520 --> 01:48:52,000 But she claims to have had like some sort of emotional trauma 1726 01:48:52,000 --> 01:48:58,120 from the situation. And it's funny how I have met 1727 01:48:58,120 --> 01:49:02,080 some other people who have similar claims as well in the 1728 01:49:02,080 --> 01:49:10,000 Internet space, where, where do we draw the line between getting 1729 01:49:10,000 --> 01:49:11,600 people's data? Because it's very, very 1730 01:49:11,600 --> 01:49:14,360 sensitive. You the kind of things that 1731 01:49:14,480 --> 01:49:20,640 people actually put or discuss with church GPT is outrageous. 1732 01:49:21,120 --> 01:49:26,400 So if you had the back end of church GPT, you could literally 1733 01:49:26,760 --> 01:49:32,520 see the lives or probably literally the nakedness of a lot 1734 01:49:32,560 --> 01:49:37,080 of people. And they are in a position where 1735 01:49:37,120 --> 01:49:40,240 they have highly sensitive information about people. 1736 01:49:40,280 --> 01:49:43,320 And it all depends on what you want to use it to do. 1737 01:49:43,560 --> 01:49:47,160 But there are people that have claimed that they have been 1738 01:49:47,160 --> 01:49:52,280 subject of research work that they did not sign up for. 1739 01:49:52,720 --> 01:49:55,520 So it shows like using human beings like a lab rat. 1740 01:49:56,160 --> 01:50:00,680 I've had to make a scientific discovery from scientific 1741 01:50:00,680 --> 01:50:02,640 research. So where do we try out the line 1742 01:50:02,640 --> 01:50:08,600 Days of you? See, it doesn't when you're I 1743 01:50:08,600 --> 01:50:11,200 believe, I believe the AI at this moment. 1744 01:50:11,200 --> 01:50:13,800 What we ChatGPT you're talking about? 1745 01:50:13,800 --> 01:50:16,880 I also use it. Yeah, I also use the ChatGPT. 1746 01:50:16,880 --> 01:50:24,200 I use other technologies of AI. I I fixed, I set up my system. 1747 01:50:24,200 --> 01:50:28,880 Yeah, I made it's, it's again, it's private and public. 1748 01:50:28,960 --> 01:50:32,560 I made the system. Whatever I'm discussing it, 1749 01:50:32,840 --> 01:50:36,600 whatever I'm asking for it, it is one that's going to for me 1750 01:50:36,760 --> 01:50:39,440 and it's not going to be and I don't want to. 1751 01:50:39,440 --> 01:50:45,520 Share any of my data to in public domain and which I made 1752 01:50:45,880 --> 01:50:52,000 when we are using the system which we made a few I, I, I, I. 1753 01:50:52,200 --> 01:50:56,040 You know, going to the privacy system settings and doing the 1754 01:50:56,040 --> 01:51:00,520 privacy personal, all this kind of a stuff, as long as you 1755 01:51:00,640 --> 01:51:04,320 you're going to do what you're doing it because see, you can't 1756 01:51:04,320 --> 01:51:07,840 hide anything in this world. That's the true fact. 1757 01:51:08,120 --> 01:51:09,480 You can't run, boy. You can't hide. 1758 01:51:10,120 --> 01:51:12,760 You can't hide anything because if you're using a. 1759 01:51:12,760 --> 01:51:17,280 Technology in one and another way it's, it's, it's, it's going 1760 01:51:17,280 --> 01:51:24,840 to be, it's going to be and you can't say, you know, I'm using, 1761 01:51:24,840 --> 01:51:29,680 I ask certain things which I shouldn't ask in a, in a public 1762 01:51:29,680 --> 01:51:34,840 place or in a public thing then so, so you have to be 1763 01:51:34,840 --> 01:51:37,400 responsible in using your technology. 1764 01:51:37,440 --> 01:51:40,760 You have to be a responsible. You can't be a blind, blind 1765 01:51:40,840 --> 01:51:45,000 person and unfortunately everything needs to be recorded, 1766 01:51:45,000 --> 01:51:46,440 everything needs to be monitored. 1767 01:51:46,480 --> 01:51:49,680 According to the government, when they are running what they 1768 01:51:49,680 --> 01:51:52,760 need to run to protect the country, to protect the people, 1769 01:51:52,760 --> 01:51:56,360 to protect the nation. So it is going to be happening. 1770 01:51:56,440 --> 01:51:59,600 Anything which you searched in online, anything you ask in 1771 01:51:59,600 --> 01:52:03,600 online, it is going to be in a public stuff. 1772 01:52:03,720 --> 01:52:06,200 There is a certain level, it's not going to be there. 1773 01:52:06,280 --> 01:52:09,880 It's not going to be watched, it's not going to be visualized 1774 01:52:09,880 --> 01:52:12,200 in a certain level, in a certain things. 1775 01:52:12,200 --> 01:52:14,400 Of course the government is going to have an axis. 1776 01:52:15,040 --> 01:52:18,760 Of course you know that is that is there that we have to do it. 1777 01:52:21,040 --> 01:52:26,880 So people need to be more aware about privacy settings in order 1778 01:52:26,880 --> 01:52:29,080 to like protect that data as well. 1779 01:52:29,200 --> 01:52:32,160 Because like I said earlier, customers do have 1780 01:52:32,160 --> 01:52:37,360 responsibilities as well. But it's essential that service 1781 01:52:37,360 --> 01:52:42,240 providers do not exploit customers that are not well 1782 01:52:42,240 --> 01:52:45,320 informed as well. But we have the responsibility 1783 01:52:45,320 --> 01:52:52,480 of keeping informed as ignorance is actually not admissible in 1784 01:52:52,480 --> 01:52:55,400 the face of law. True as well, right? 1785 01:52:55,680 --> 01:53:02,600 True. But AI now, like do you, do you 1786 01:53:02,600 --> 01:53:10,000 see any major changes happening in the global economy as a 1787 01:53:10,000 --> 01:53:16,760 result of the adoption of AI? See, I, I, I'm see I'm more 1788 01:53:16,760 --> 01:53:21,200 focused and be honest with you, I'm more focused on what we are 1789 01:53:21,200 --> 01:53:27,400 developing right now comparing the what you're. 1790 01:53:27,440 --> 01:53:30,520 Asking about, I'm more focused on what the solution which I can 1791 01:53:30,520 --> 01:53:35,560 able to provide. I am more focused on what I can 1792 01:53:35,560 --> 01:53:37,320 able to provide for our customer. 1793 01:53:37,520 --> 01:53:40,280 I believe that question which you're asking it's too early for 1794 01:53:40,280 --> 01:53:43,920 me to say. You're not. 1795 01:53:43,920 --> 01:53:46,080 The future is. Yeah, yeah. 1796 01:53:46,080 --> 01:53:50,880 So, so I'm, I'm, you know, we are, I'm, I'm just, I'm trying 1797 01:53:50,880 --> 01:53:54,440 to see what best. I can able to provide for our 1798 01:53:54,440 --> 01:53:57,640 customer, that's what I'm. Just I love that, I love that, 1799 01:53:57,640 --> 01:54:01,560 you know, that passion for positive impact, you know, 1800 01:54:01,560 --> 01:54:05,480 especially in your industry, it's really amazing. 1801 01:54:05,480 --> 01:54:08,800 And you know, when you're passionate about something, you 1802 01:54:09,680 --> 01:54:12,400 will, you have no choice but to do well in it. 1803 01:54:12,760 --> 01:54:16,440 I remember the CEO of Keeper. Keeper is a company in 1804 01:54:16,440 --> 01:54:22,080 Netherlands, but they actually engaged us to interview their 1805 01:54:22,080 --> 01:54:25,920 CEO and their CFO has been on the show and their CEO, like I 1806 01:54:25,920 --> 01:54:27,880 should be on the show maybe next week or something. 1807 01:54:29,960 --> 01:54:31,880 What they do is office automation. 1808 01:54:31,880 --> 01:54:34,840 They automate office spaces, right? 1809 01:54:34,880 --> 01:54:40,680 And he spoke about how if he's not passionate about what he 1810 01:54:40,680 --> 01:54:42,480 does any longer, he's just gonna fit it. 1811 01:54:45,160 --> 01:54:49,040 So he's just growing acquitted. Of course, when you're so 1812 01:54:49,040 --> 01:54:54,520 passionate about delivering value during solutions, that 1813 01:54:54,520 --> 01:54:57,960 drive will be there to succeed. You know that, that's something 1814 01:54:58,000 --> 01:55:02,240 I appreciate about you as well. You know, you're so committed to 1815 01:55:02,240 --> 01:55:07,920 a solution provision for your industry, right? 1816 01:55:08,040 --> 01:55:13,920 Trent, you are now that important line that is 1817 01:55:13,920 --> 01:55:17,480 connecting the dots because in this in this age and time, 1818 01:55:17,480 --> 01:55:21,960 basically you need to connect the dots between idea and 1819 01:55:21,960 --> 01:55:24,240 execution. You need to connect the dots 1820 01:55:24,240 --> 01:55:27,200 between the business and the customer. 1821 01:55:27,960 --> 01:55:32,160 True, right. That B to C and I studied 1822 01:55:32,160 --> 01:55:35,600 economics. I remember what the whole, you 1823 01:55:35,600 --> 01:55:39,720 know, the is it the channels of production, you know, wherein 1824 01:55:39,760 --> 01:55:44,200 you have a producer, right? I think they, they broke it down 1825 01:55:44,240 --> 01:55:48,160 from producer to wholesaler, from wholesaler to retailer, 1826 01:55:48,160 --> 01:55:52,840 then from retailer to consumer. So how about take out those 1827 01:55:52,840 --> 01:55:56,600 middle men, right and just connect the producer to the 1828 01:55:56,600 --> 01:56:04,200 consumer? See, in some places yes it is 1829 01:56:04,200 --> 01:56:09,520 possible to connect producer to consumer. 1830 01:56:09,800 --> 01:56:15,360 In some places it is impossible just because imagine the 1831 01:56:15,360 --> 01:56:19,360 construction industry, the stone manufacturer and the quarry 1832 01:56:19,360 --> 01:56:20,840 owner. He's not going to. 1833 01:56:20,840 --> 01:56:26,640 He can't provide the stone without distributor or without 1834 01:56:26,680 --> 01:56:30,160 the person to cut it. Because you need a person, you 1835 01:56:30,160 --> 01:56:34,240 need a people in in between. But for an example, if you're 1836 01:56:34,240 --> 01:56:36,920 talking about the vegetable, because it's a consumption 1837 01:56:36,920 --> 01:56:40,720 directly can happen. The raw consumption can can be 1838 01:56:40,840 --> 01:56:44,000 done, but still they have a certain limits. 1839 01:56:44,320 --> 01:56:47,760 You know there is a certain area there, they have a boundary and 1840 01:56:47,760 --> 01:56:50,200 they can't do it beyond the boundary. 1841 01:56:50,240 --> 01:56:54,400 So obviously you need a somebody in a space in between the 1842 01:56:54,400 --> 01:56:59,680 production and the conception. So you definitely need it. 1843 01:56:59,800 --> 01:57:03,760 But yes, some places you're not required, some places you can. 1844 01:57:04,560 --> 01:57:08,360 You have to, yeah. So, so exactly right, you are 1845 01:57:08,360 --> 01:57:13,160 that line that is coming from the producer to the consumer and 1846 01:57:13,160 --> 01:57:15,320 from the consumer to the producer, right. 1847 01:57:15,440 --> 01:57:22,040 So we need speed between the two. 1848 01:57:22,880 --> 01:57:25,400 Yeah, we see the process and that's where you guys come in. 1849 01:57:25,400 --> 01:57:27,960 You guys are like a catalyst. Exactly. 1850 01:57:28,360 --> 01:57:32,000 So this is where we want to make sure we are providing all the 1851 01:57:32,160 --> 01:57:34,800 possible ways to make the things faster. 1852 01:57:35,000 --> 01:57:39,080 Because what happened is it's, it's a current era like the 1853 01:57:39,080 --> 01:57:44,560 people who are have a capacity to spend more, they are able to 1854 01:57:44,560 --> 01:57:47,360 spend the money on more to get what they require. 1855 01:57:48,120 --> 01:57:51,880 But the small companies, that's why the my project dot AI we 1856 01:57:51,880 --> 01:57:54,160 developed, it's not based on that advertisement. 1857 01:57:54,440 --> 01:57:59,600 It is based on the quality the, the service which they're going 1858 01:57:59,600 --> 01:58:02,480 to provide. And it is not based on the 1859 01:58:02,480 --> 01:58:04,360 service. It is not based on the 1860 01:58:04,360 --> 01:58:08,840 advertisement because everyone, every members who is going to be 1861 01:58:08,880 --> 01:58:12,760 using the My Project DFI, they're going to have a standard 1862 01:58:12,760 --> 01:58:15,160 membership fee. It's not going to be happening 1863 01:58:15,160 --> 01:58:18,400 like a just because you're going to pay extra, you're going to 1864 01:58:18,400 --> 01:58:22,320 have you're going to come talk. No, it's the we're developing 1865 01:58:22,320 --> 01:58:26,880 the technology that everybody will get the leads, every single 1866 01:58:26,880 --> 01:58:30,240 of them and then they can able to make use of it. 1867 01:58:31,760 --> 01:58:37,480 So interesting. It's really, really wonderful 1868 01:58:37,480 --> 01:58:45,640 scene when I say the impact that you guys are making. 1869 01:58:45,680 --> 01:58:47,960 Impact is the, I think impact is the right word. 1870 01:58:48,320 --> 01:58:51,120 Like you guys are able to bring satisfaction. 1871 01:58:51,120 --> 01:58:57,960 Satisfaction is something that has shown itself in your body of 1872 01:58:57,960 --> 01:59:03,720 work, even right from your youthful age right until now. 1873 01:59:03,720 --> 01:59:08,400 What you're doing, you're always ensuring that consumers are 1874 01:59:08,400 --> 01:59:11,160 satisfied, but not only consumers are satisfied. 1875 01:59:11,200 --> 01:59:13,720 Producers also have to be satisfied. 1876 01:59:14,160 --> 01:59:17,280 So you you need to you need to put more respect on your on your 1877 01:59:17,280 --> 01:59:20,080 own name. You're welcome. 1878 01:59:20,240 --> 01:59:23,320 You know, speaking about that personal and family violence. 1879 01:59:23,320 --> 01:59:28,480 It's how do you balance this, this life man, the first you are 1880 01:59:28,480 --> 01:59:31,960 24/7 on the grand. I tell people that if your ship 1881 01:59:31,960 --> 01:59:35,360 is 24/7, then 9 to 5 is 9:00 to 5:00. 1882 01:59:35,840 --> 01:59:39,520 So you need to know what you're committing to if you want to a 1883 01:59:39,520 --> 01:59:42,800 nine to five or you want a 24/7, right? 1884 01:59:44,600 --> 01:59:46,560 It's a, it's a, it's a calling, right? 1885 01:59:48,080 --> 01:59:52,520 See, nowadays the generation is completely different and the 1886 01:59:52,520 --> 01:59:59,560 past generation is different when my parents work. 1887 02:00:00,240 --> 02:00:05,320 And they used to work from the morning 8:00 until evening 7:00 1888 02:00:05,320 --> 02:00:10,120 or 6:30 or 7:00. So we used to have, you know, 1889 02:00:10,840 --> 02:00:14,880 that kind of life. But now the life is different. 1890 02:00:14,880 --> 02:00:17,000 The entrepreneurship is completely different. 1891 02:00:17,120 --> 02:00:21,960 You know, if you want to run a business, you, you, your mind 1892 02:00:21,960 --> 02:00:25,520 physically, you know, you're 24 hours, you work as an 1893 02:00:25,520 --> 02:00:30,640 entrepreneur or you work, you know, you're trying to find an 1894 02:00:30,640 --> 02:00:34,400 answer. But we need to create a system. 1895 02:00:34,600 --> 02:00:38,840 Of course, we need to create the system in place to make sure to 1896 02:00:38,840 --> 02:00:42,080 have the decent family life. As I said to you earlier, that 1897 02:00:42,080 --> 02:00:46,880 is one of the reason maybe I couldn't have what I supposed to 1898 02:00:46,880 --> 02:00:51,440 have, but I learned it. And now I'm, I'm, I'm learning a 1899 02:00:51,440 --> 02:00:54,200 lot of things. Sometimes you learn later part 1900 02:00:54,200 --> 02:00:57,360 of the life. Definitely you need to plan for 1901 02:00:57,360 --> 02:01:01,200 your family. Of course, your end of the day, 1902 02:01:01,240 --> 02:01:04,000 though, we, we say that we have a calling. 1903 02:01:04,000 --> 02:01:06,200 We have to do what we need to do it. 1904 02:01:06,760 --> 02:01:10,080 Of course you need to spend as long as you have a wonderful 1905 02:01:10,600 --> 02:01:15,280 understanding partner who can, because you can't have a few 1906 02:01:15,840 --> 02:01:18,920 people doing business together that you can't. 1907 02:01:19,000 --> 02:01:22,400 It's not a easy stuff. And you're especially doing a 1908 02:01:22,400 --> 02:01:24,440 business. It's it's you need a team. 1909 02:01:24,920 --> 02:01:26,880 You need a definitely need a team. 1910 02:01:28,200 --> 02:01:30,440 You definitely need a team to do something. 1911 02:01:30,440 --> 02:01:33,280 What you're talking about the business world, entrepreneur 1912 02:01:33,280 --> 02:01:37,360 world, you definitely need a good partner to make sure that 1913 02:01:37,360 --> 02:01:42,320 you're driving it. And I have a I'm really blessed 1914 02:01:42,320 --> 02:01:47,960 to have a wonderful team right now who's who's doing what 1915 02:01:47,960 --> 02:01:52,000 they're doing it and who's taking care of their jobs. 1916 02:01:52,040 --> 02:01:55,640 You know, sometimes I can't sit in the office. 1917 02:01:55,680 --> 02:02:00,960 I continuously travel and, and those are the times and they run 1918 02:02:00,960 --> 02:02:05,880 the show on behalf of me, especially, you know, when I, 1919 02:02:05,880 --> 02:02:09,200 when I had a very tough time in my life, you know, I really 1920 02:02:09,200 --> 02:02:12,920 thankful for my team. I wouldn't be surviving it, you 1921 02:02:12,920 --> 02:02:14,880 know, if the if the team is not there. 1922 02:02:14,880 --> 02:02:18,080 I had a very small team then in 2020. 1923 02:02:18,080 --> 02:02:23,240 Three, it was a rough pace of. My Life and 2023-2024 it's 1924 02:02:23,240 --> 02:02:26,040 really, really rough face, rough face of my life. 1925 02:02:26,080 --> 02:02:33,560 I, I, I can't even imagine, you know, you, you, you need 1926 02:02:33,680 --> 02:02:38,280 somebody to you. You don't even think right. 1927 02:02:38,280 --> 02:02:44,680 You already you've failed a lot and your, your partner left. 1928 02:02:44,760 --> 02:02:50,840 Your kids are not with you and you're staying in the same house 1929 02:02:50,840 --> 02:02:55,360 which you've been living as a family for almost ages and then 1930 02:02:55,360 --> 02:02:58,040 all of a sudden you don't have anything. 1931 02:02:58,640 --> 02:03:09,840 It's I I used to hate to go to my bedroom between I don't I 1932 02:03:09,840 --> 02:03:11,440 don't like to go to my bedroom at all. 1933 02:03:11,440 --> 02:03:14,600 I don't, I hate, I love Saturday and Sunday. 1934 02:03:14,600 --> 02:03:20,360 But in 2023-2024 I hate Saturday, Sunday, I don't want 1935 02:03:20,360 --> 02:03:22,040 to be. I don't want Saturday and 1936 02:03:22,040 --> 02:03:24,400 Sunday. I thought like, you know, I 1937 02:03:24,400 --> 02:03:26,120 don't want to have a Saturday and Sunday. 1938 02:03:26,120 --> 02:03:29,000 I hate going to my bedroom. I hate sleeping. 1939 02:03:30,840 --> 02:03:33,840 Sleeping at all, you know, I don't want to sleep, you know, 1940 02:03:33,920 --> 02:03:38,480 if I sleep so many things. It's a big struggle, but the 1941 02:03:38,480 --> 02:03:40,720 team. I'm really God. 1942 02:03:40,720 --> 02:03:43,840 I'm really thankful to the God. I'm really blessed. 1943 02:03:43,840 --> 02:03:47,640 Wonderful team during my absence, even though I was not 1944 02:03:47,640 --> 02:03:51,040 physically present most of the time they ran the show. 1945 02:03:51,280 --> 02:03:53,080 In fact, they've. Grown the business. 1946 02:03:53,880 --> 02:03:58,080 During those period, they successfully ran the whole 1947 02:03:58,080 --> 02:04:01,160 organization. I really thankful for the team, 1948 02:04:01,240 --> 02:04:05,560 you know, the, my team, my Mayans, we call us Mayans. 1949 02:04:05,560 --> 02:04:07,760 The people who are working in a my project today. 1950 02:04:07,760 --> 02:04:12,640 I we call them as a It's the company my it's just the first 1951 02:04:12,640 --> 02:04:14,520 letter of. Mai. 1952 02:04:15,520 --> 02:04:22,440 Yeah, that's how the my has Mai. So my and working in the my we 1953 02:04:22,440 --> 02:04:26,880 call them as a Mayans. That's that's a great demonym. 1954 02:04:26,880 --> 02:04:33,600 That's interesting how every every entrepreneur goes through 1955 02:04:33,600 --> 02:04:36,120 both patches. They say tough time zone last, 1956 02:04:36,120 --> 02:04:38,600 but tough people too. God reserves his toughest 1957 02:04:38,880 --> 02:04:40,680 battles for his toughest soldiers. 1958 02:04:40,680 --> 02:04:44,920 And this is one of the reasons why I'm really, really proud of 1959 02:04:45,680 --> 02:04:50,840 the fact that this podcast, you know, which is my body of work 1960 02:04:51,360 --> 02:04:56,120 is actually endorsed and supported, you know, by big 1961 02:04:56,120 --> 02:04:59,160 partnership with Better help. You know, Better Help is the 1962 02:04:59,160 --> 02:05:02,480 world's leading online therapy tool. 1963 02:05:03,040 --> 02:05:08,440 You know, I love for you to speak to the essence and the 1964 02:05:09,440 --> 02:05:13,720 importance of therapy, especially for founders and 1965 02:05:13,720 --> 02:05:17,320 entrepreneurs. Entrepreneurship can be really, 1966 02:05:17,320 --> 02:05:18,880 really tough and. Lonely Joining? 1967 02:05:19,200 --> 02:05:23,320 Sometimes so mental health is actually very, very important, 1968 02:05:23,680 --> 02:05:26,800 right? So I love for you to speak to 1969 02:05:27,400 --> 02:05:30,920 that importance of taking care of your mental health and the 1970 02:05:30,920 --> 02:05:35,600 resourcefulness of resources and tools like Better Help. 1971 02:05:36,760 --> 02:05:41,560 See, I first of all, I I'd really thankful the whoever 1972 02:05:41,640 --> 02:05:45,760 that's the technology, whoever has found the better help. 1973 02:05:46,400 --> 02:05:55,360 I really like to say thank you because I believe I've been, I, 1974 02:05:55,560 --> 02:06:00,360 I resisted myself because I don't know I, I, I, I don't know 1975 02:06:00,360 --> 02:06:06,160 anything apart from the family. I works 16 hours, 15 hours, 16 1976 02:06:06,160 --> 02:06:11,240 hours, 12 hours. You know, I work, I, I work a 1977 02:06:11,240 --> 02:06:15,360 lot. And then all of sudden you, I 1978 02:06:15,360 --> 02:06:16,960 don't know anything apart from the business. 1979 02:06:16,960 --> 02:06:20,400 Apart from the family. Only two you ask me anything out 1980 02:06:20,400 --> 02:06:24,840 of this question out of this 22 areas I will say I don't know, 1981 02:06:25,720 --> 02:06:29,080 but if the better held, I don't know where to start. 1982 02:06:29,400 --> 02:06:33,200 You know of whom to talk. You know, especially it's not 1983 02:06:33,320 --> 02:06:36,560 most of the time always the entrepreneur journey is a lonely 1984 02:06:36,560 --> 02:06:40,760 journey. If you don't have right mindset 1985 02:06:40,760 --> 02:06:44,120 of a people, you don't have a friends who can understand you. 1986 02:06:44,240 --> 02:06:48,520 It is it is even friends, they can't understand what you're 1987 02:06:48,520 --> 02:06:51,160 talking about because the business life is completely, 1988 02:06:51,160 --> 02:06:54,000 completely different and the better held. 1989 02:06:54,600 --> 02:06:59,480 It really helped me in 2023 come back to the life which I'm in 1990 02:06:59,480 --> 02:07:01,840 right now. I do remember somebody who's 1991 02:07:01,840 --> 02:07:05,680 from Ireland, when I said I don't want to live right now, I 1992 02:07:05,720 --> 02:07:09,120 thought of, you know, what is the purpose of I'm going to 1993 02:07:09,120 --> 02:07:11,520 live? I'm not going to live anymore 1994 02:07:12,080 --> 02:07:17,160 and I'm going to kill myself. And I remember the woman who 1995 02:07:17,160 --> 02:07:20,160 asked me the question, OK, what's going to happen? 1996 02:07:20,160 --> 02:07:28,040 You died, so who's going to take care of your your kids and who 1997 02:07:28,040 --> 02:07:32,400 will be taking care? Is that you think that your son, 1998 02:07:32,760 --> 02:07:35,680 your daughter will get everything what they want just 1999 02:07:35,680 --> 02:07:39,800 because you died? No certain questions which they 2000 02:07:39,800 --> 02:07:44,080 asked me, you know, that's made a real impact in my life. 2001 02:07:44,080 --> 02:07:47,240 If the better health is not there, I wouldn't be, you know, 2002 02:07:47,280 --> 02:07:50,520 knowing where to ask because we can't, we can't call. 2003 02:07:50,560 --> 02:07:54,080 There is a issue when you don't want to call the NHS. 2004 02:07:54,680 --> 02:07:58,520 You tell them that you're going to commit suicide or you're 2005 02:07:58,520 --> 02:08:02,280 going to, or you don't know what to do, or you know you're not 2006 02:08:02,520 --> 02:08:08,920 and doctors going to sit on your NHS history for 7-8 years and so 2007 02:08:08,960 --> 02:08:10,680 you don't. Take them a long time to pick 2008 02:08:10,680 --> 02:08:12,680 up. Exactly. 2009 02:08:12,680 --> 02:08:15,600 And and and you don't want to do it because of that. 2010 02:08:15,600 --> 02:08:18,600 I haven't got the insurance being you know, at one stage I 2011 02:08:18,600 --> 02:08:22,680 was too much of A depression and too much of A thoughts process. 2012 02:08:23,160 --> 02:08:26,960 Then I told the NHS and because of that my insurance got 2013 02:08:26,960 --> 02:08:29,160 cancelled. My life insurance got cancelled. 2014 02:08:29,360 --> 02:08:32,360 You know, like they said, I can't have an insurance. 2015 02:08:32,880 --> 02:08:37,760 So better hell, it really helped me really those sessions has 2016 02:08:37,760 --> 02:08:40,520 really helped me. It helped me to think in a 2017 02:08:40,520 --> 02:08:44,320 different aspects and you know, different things in my life. 2018 02:08:44,320 --> 02:08:46,480 You need somebody non judgmental. 2019 02:08:46,480 --> 02:08:50,080 You need somebody who you think that you don't you know they 2020 02:08:50,080 --> 02:08:53,240 don't know you and you can be a freak in talking. 2021 02:08:53,560 --> 02:08:57,280 What do you want to talk? And and of course, see, this is 2022 02:08:57,280 --> 02:09:01,920 one of the impression, you know, we the guy who developed with 2023 02:09:01,920 --> 02:09:05,840 this technology, maybe he developed, you know, with this 2024 02:09:05,840 --> 02:09:09,520 vision and he don't even know me, but he got the benefit out. 2025 02:09:09,560 --> 02:09:11,240 I got the benefit out of that technology. 2026 02:09:11,360 --> 02:09:15,760 It's a it's a, it's a every entrepreneur, every entrepreneur 2027 02:09:15,800 --> 02:09:20,280 required a good friends. Every entrepreneur required a 2028 02:09:20,280 --> 02:09:26,360 good network of a people, especially same mind, you know, 2029 02:09:26,600 --> 02:09:31,440 the same strength. Of course, now I have talking to 2030 02:09:31,520 --> 02:09:34,840 a lot of people, you know, still, of course it's there. 2031 02:09:34,840 --> 02:09:38,920 I have a long way to go, but it is important. 2032 02:09:40,400 --> 02:09:43,720 It is most important thing. You're not alone. 2033 02:09:43,720 --> 02:09:46,360 The entrepreneurs is not alone or they're not. 2034 02:09:46,360 --> 02:09:48,280 It's not going to happen doing alone. 2035 02:09:48,360 --> 02:09:50,920 No, no, we have a lot of facilities. 2036 02:09:50,920 --> 02:09:53,960 No one you know the better health is one of the technology 2037 02:09:53,960 --> 02:09:58,720 or we have a lot of other networking events nor of shows 2038 02:09:58,720 --> 02:10:01,480 happening. We can go, we can talk to the 2039 02:10:01,480 --> 02:10:05,320 people, same minded people, who knows you talk to 100 people out 2040 02:10:05,320 --> 02:10:09,600 of 100 people, five people will be having a same mindset of what 2041 02:10:09,600 --> 02:10:12,000 you have and they will be sharing your knowledge. 2042 02:10:12,000 --> 02:10:15,400 The good entrepreneurs the love to share their experience. 2043 02:10:15,400 --> 02:10:18,920 The good entrepreneurs love to. Support another entrepreneur? 2044 02:10:19,840 --> 02:10:23,280 Yeah. So, so I seen a lot of people, 2045 02:10:23,600 --> 02:10:26,520 you know, telling me what to do, what not to do. 2046 02:10:26,960 --> 02:10:29,360 And I did the same thing for a lot of other people. 2047 02:10:29,400 --> 02:10:34,160 You know, there is one, one of my secretary who been working 2048 02:10:34,160 --> 02:10:35,800 for me now she started the business. 2049 02:10:36,120 --> 02:10:39,200 I'm very happy. I'm very proud of it, you know, 2050 02:10:39,560 --> 02:10:43,720 and we, we exchange ideas even now she, she left the 2051 02:10:43,720 --> 02:10:46,880 organization. But still, even though we are, 2052 02:10:46,880 --> 02:10:49,120 we are happy in having a good communication. 2053 02:10:49,120 --> 02:10:52,120 She's running a business, I'm running a business and she gives 2054 02:10:52,120 --> 02:10:55,360 some different thought process and I I give a different thought 2055 02:10:55,360 --> 02:10:57,680 process to her. That's how the business works. 2056 02:10:57,680 --> 02:10:59,680 Do you understand what I mean? So. 2057 02:10:59,720 --> 02:11:01,720 Successful people are not gatekeepers. 2058 02:11:02,600 --> 02:11:04,560 Exactly. They are not gatekeepers. 2059 02:11:04,680 --> 02:11:07,600 They are not gatekeepers. They help you to grow. 2060 02:11:07,720 --> 02:11:11,080 They they are ladders. You know they they are going to 2061 02:11:11,320 --> 02:11:13,720 operate like a ladder and you also do the same. 2062 02:11:13,760 --> 02:11:15,560 You helped others and they will help you. 2063 02:11:16,200 --> 02:11:21,600 That's how the growth happens. Interesting, so you support 2064 02:11:21,600 --> 02:11:25,120 families you know and still meetings across the UK. 2065 02:11:26,320 --> 02:11:29,240 Why is community so important to you? 2066 02:11:31,040 --> 02:11:34,720 It is really important that's that's the one of the reason I 2067 02:11:35,160 --> 02:11:39,120 have started the SAP Foundation. It is, it is a community based 2068 02:11:39,120 --> 02:11:43,680 project like we are doing with the the initiative of this 2069 02:11:43,680 --> 02:11:47,200 project like. Sometimes you don't know where 2070 02:11:47,200 --> 02:11:51,400 to talk. Whom to talk, whom to talk and 2071 02:11:51,400 --> 02:11:55,080 what to talk and the SAP Foundation, that's how it's 2072 02:11:55,080 --> 02:11:59,000 started. So it's for the people who are 2073 02:11:59,000 --> 02:12:02,480 going through their situation which they don't know where to 2074 02:12:02,840 --> 02:12:07,200 have a communication. We are creating a number, it's a 2075 02:12:07,200 --> 02:12:11,360 toll free number, We want to do it and through the toll free 2076 02:12:11,360 --> 02:12:15,360 number and they can talk to the councillors, they can share 2077 02:12:15,360 --> 02:12:20,320 their family things which they're going through and and we 2078 02:12:20,320 --> 02:12:23,320 want to do that, We want to. Access that for. 2079 02:12:23,760 --> 02:12:29,360 Every because in abroad in India only people who have the 2080 02:12:29,360 --> 02:12:32,240 financial capacity they can able to talk to another people. 2081 02:12:33,800 --> 02:12:35,280 But. Here. 2082 02:12:36,360 --> 02:12:40,960 So I thought, OK, let's start building it, you know, let's, 2083 02:12:40,960 --> 02:12:44,080 let's build something even for the normal people, you know, 2084 02:12:44,480 --> 02:12:47,360 they, they have to share, they have someone has to tell them 2085 02:12:47,360 --> 02:12:50,160 right, that you are wrong, that you are right. 2086 02:12:50,160 --> 02:12:51,920 Counselling is one of the key thing. 2087 02:12:52,000 --> 02:12:55,880 So which we are building it up? That is fantastic. 2088 02:12:55,880 --> 02:13:00,240 That is really good to know. I think the the final question 2089 02:13:00,240 --> 02:13:04,920 before I put you through the quick fire round is what would 2090 02:13:04,920 --> 02:13:08,800 you know of your legacy to be? Sorry, can you repeat? 2091 02:13:09,520 --> 02:13:12,320 I said the final question before putting you through the quick 2092 02:13:12,320 --> 02:13:16,920 fire round is what would you love your legacy to be? 2093 02:13:18,560 --> 02:13:21,400 We want to touch millions of families, we want to touch 2094 02:13:21,880 --> 02:13:27,280 millions of families across the globe, and that's what I want to 2095 02:13:27,360 --> 02:13:30,520 build. Absolutely amazing. 2096 02:13:31,360 --> 02:13:35,400 So I'm going to take you through the Pacific wing of fire, but I 2097 02:13:35,400 --> 02:13:38,000 have more. Are you ready to rumble? 2098 02:13:41,040 --> 02:13:45,400 Of course, of course. OK, OK, OK, let's do this five 2099 02:13:45,400 --> 02:13:48,840 to five out questions. So number one, what is 1 mindset 2100 02:13:48,840 --> 02:13:51,240 you believe every entrepreneur must master? 2101 02:13:52,120 --> 02:13:57,080 No pain, no gain. Not that what is 1 Failure that 2102 02:13:57,080 --> 02:14:04,240 became a blessing for you. My life, personal life, it's 2103 02:14:04,240 --> 02:14:08,600 made me to run because I thought I can't, you know, I can't do 2104 02:14:08,600 --> 02:14:10,680 it. A lot of the things I, I thought 2105 02:14:10,680 --> 02:14:14,120 like I can't do it, which I'm doing it right now. 2106 02:14:14,120 --> 02:14:17,720 A lot of things which I'm doing it right now with the God's 2107 02:14:17,720 --> 02:14:23,720 grace and, and I wouldn't be doing what I'm doing right now. 2108 02:14:25,160 --> 02:14:31,160 We've grown nearly 700 to 800% in the last three years and 2109 02:14:31,720 --> 02:14:34,240 which is it's a massive, massive increase. 2110 02:14:34,840 --> 02:14:40,400 We were in 2022. I was I was having a less than 2111 02:14:40,400 --> 02:14:46,720 4000 or 5000 visitors users and now we are you're 50,000 to 2112 02:14:46,720 --> 02:14:51,400 70,000 users. Imagine from where to where we 2113 02:14:51,400 --> 02:14:56,120 are right now. So it's always something hard is 2114 02:14:56,120 --> 02:14:58,880 happening in our life. It is happening with the 2115 02:14:58,880 --> 02:15:03,080 purpose, the God doing with the purpose. 2116 02:15:03,720 --> 02:15:09,640 If something is going in your life out, it's OK because the 2117 02:15:09,640 --> 02:15:14,000 God doing with the purpose. So I wouldn't be doing what I'm 2118 02:15:14,000 --> 02:15:16,920 doing right now if that is not going to happen. 2119 02:15:18,880 --> 02:15:23,320 So what is one book that changed your life thinking forever? 2120 02:15:24,600 --> 02:15:27,560 Bible. I knew you were going to see the 2121 02:15:27,560 --> 02:15:30,560 Bible. Outside of the Bible, what other 2122 02:15:30,560 --> 02:15:34,640 books did you see? I read a. 2123 02:15:35,120 --> 02:15:38,920 Lot of novels and a lot of motivational stories and 2124 02:15:38,920 --> 02:15:42,760 manifesting is the second important thing which I you 2125 02:15:42,760 --> 02:15:50,400 know, and I read everything related with the management 2126 02:15:50,400 --> 02:15:54,720 books, other stuff. I don't stick on to. 2127 02:15:54,840 --> 02:15:57,480 One single book, because if you can see. 2128 02:15:58,080 --> 02:16:02,480 You know. It's it's I love to read the 2129 02:16:02,480 --> 02:16:08,880 topics and the detail of that particular book, Maximum Impact, 2130 02:16:08,880 --> 02:16:11,360 which is doing in our life. I'll give you a solid 2131 02:16:11,360 --> 02:16:14,520 recommendation. So for the management books, 2132 02:16:14,760 --> 02:16:18,280 check this one out Exponential Organizations. 2133 02:16:18,920 --> 02:16:21,000 Exponential organization. OK. 2134 02:16:21,720 --> 02:16:26,040 Yeah, it's a book by Sally Ismail, Exponential 2135 02:16:26,040 --> 02:16:28,560 Organizations. I think I might still have two 2136 02:16:28,560 --> 02:16:30,320 copies. If I still have two copies, I 2137 02:16:30,320 --> 02:16:33,080 might meet you one. Yeah. 2138 02:16:33,080 --> 02:16:35,080 It's it's it's a it's a solid beat. 2139 02:16:36,120 --> 02:16:39,879 Wow. So what is one thing you we 2140 02:16:39,879 --> 02:16:44,240 should learn 10 years earlier? Coding, coding. 2141 02:16:44,240 --> 02:16:46,719 I haven't completed a proper degree. 2142 02:16:46,760 --> 02:16:48,520 I did everything in the correspondence. 2143 02:16:48,520 --> 02:16:51,320 I did the schooling. As I said to you earlier, I I 2144 02:16:51,320 --> 02:16:54,639 did the schooling only. I study whatever I was there in 2145 02:16:54,639 --> 02:16:57,080 the school. I haven't had a time to sit and 2146 02:16:57,080 --> 02:17:03,000 study later and I was working more and even now I always think 2147 02:17:03,000 --> 02:17:05,920 about I should have learned coding I would have been 2148 02:17:05,920 --> 02:17:07,760 creating a lot more better solution. 2149 02:17:08,320 --> 02:17:10,920 These days they're shortcuts, shortcuts to me, right? 2150 02:17:10,920 --> 02:17:15,840 Even myself, I didn't really learn much coding, but like, I'm 2151 02:17:15,840 --> 02:17:20,000 glad for the EI tools that assist me to bypass like the 2152 02:17:20,000 --> 02:17:24,360 levels of coding that I did not learn by myself. 2153 02:17:24,719 --> 02:17:27,120 So it's amazing. It's amazing. 2154 02:17:27,120 --> 02:17:30,559 Just need to be able to, you know, conceive it and like use 2155 02:17:30,559 --> 02:17:33,840 your limited knowledge. And of course, you know, guys 2156 02:17:34,160 --> 02:17:37,080 out there these days that know how to code with the programmers 2157 02:17:37,080 --> 02:17:41,959 that you can always hire DevOps at, you know, highly affordable 2158 02:17:41,959 --> 02:17:45,559 rates as well. So it's the technology has made 2159 02:17:45,559 --> 02:17:49,040 the world easier. So OK the last thing is what is 2160 02:17:49,040 --> 02:17:52,959 1 message you would want to use for every person these name in 2161 02:17:53,240 --> 02:18:01,799 IT plus countries? Don't give up someone someone's 2162 02:18:01,799 --> 02:18:06,400 opinion doesn't have. To be your reality, don't give 2163 02:18:06,400 --> 02:18:08,680 up I'm. Not that it's OK. 2164 02:18:08,840 --> 02:18:11,639 No one is. It's, it's OK, you're doing it. 2165 02:18:11,639 --> 02:18:16,040 You did a lot of mistakes. We do a lot of mistakes in our 2166 02:18:16,040 --> 02:18:17,160 life. It's OK. 2167 02:18:17,400 --> 02:18:19,879 It's OK. You still have the opportunity 2168 02:18:19,879 --> 02:18:24,400 to put everything right. If you are living, if you have a 2169 02:18:24,400 --> 02:18:30,200 breathe until last day, you can do every single step to put the 2170 02:18:30,200 --> 02:18:35,080 things in right. So it's OK to you have failed a 2171 02:18:35,080 --> 02:18:37,320 lot. It's OK you don't have the 2172 02:18:37,520 --> 02:18:41,240 knowledge of what you require, but it's OK whatever you have 2173 02:18:41,280 --> 02:18:44,040 put that and then just keep going forward. 2174 02:18:44,639 --> 02:18:46,760 Keep going forward. You shouldn't think that. 2175 02:18:48,280 --> 02:18:53,000 Put yourself in a place of they said this and they thought this 2176 02:18:53,000 --> 02:18:55,600 would you? Thinking about yourself is the 2177 02:18:55,600 --> 02:18:58,760 matter. That's the matter. 2178 02:19:00,480 --> 02:19:03,559 I love that. I love that, you know, basically 2179 02:19:03,559 --> 02:19:06,080 it's OK to make mistakes. And of course, the audience, you 2180 02:19:06,080 --> 02:19:08,360 guys have a parody. It's been an absolutely, 2181 02:19:08,360 --> 02:19:13,160 absolutely realization this at GMs Kumar. 2182 02:19:13,360 --> 02:19:15,600 At this point, everybody is a Mayan. 2183 02:19:17,959 --> 02:19:20,680 Wow. So from me to the audience, I 2184 02:19:20,680 --> 02:19:23,040 always say this, you know, always go for something in your 2185 02:19:23,040 --> 02:19:28,280 lives, concee, believe, strive to thrive and achieve. 2186 02:19:28,520 --> 02:19:32,600 And of course, our love and respect to the one and only GMs 2187 02:19:32,600 --> 02:19:35,280 Kumar. We love you, we appreciate you. 2188 02:19:35,400 --> 02:19:38,559 And of course, I always say this, that when a person shares 2189 02:19:38,559 --> 02:19:40,639 their time with you, they share their life with you because the 2190 02:19:40,799 --> 02:19:44,760 SI uniform measure life is time. So thank you very much for 2191 02:19:44,760 --> 02:19:48,600 sharing your life and your time with us today to educate us and 2192 02:19:48,600 --> 02:19:50,880 to motivate us. You're highly appreciated. 2193 02:19:50,880 --> 02:19:54,360 And of course we wish for you. And of course, we pray for you 2194 02:19:54,360 --> 02:19:57,000 is what will manifest for you. You know, greater heights, you 2195 02:19:57,000 --> 02:20:00,120 know, more money, more health, more wealth. 2196 02:20:00,760 --> 02:20:02,440 And of course, you know more. What? 2197 02:20:02,440 --> 02:20:07,160 More what? More stones and more crypto. 2198 02:20:10,240 --> 02:20:12,360 Yeah, well, bless his brother. God bless. 2199 02:20:12,360 --> 02:20:14,600 God bless. AI is taking away jobs. 2200 02:20:15,880 --> 02:20:19,320 Oh, I'm AI. I didn't like you, man. 2201 02:20:19,320 --> 02:20:21,800 But you know, I'll just make the joke that I'm not coming for 2202 02:20:21,800 --> 02:20:25,560 your jobs. Only coming to assist you with 2203 02:20:25,600 --> 02:20:32,680 your jobs. We've had the VP of Money 2020, 2204 02:20:32,680 --> 02:20:37,840 Zach Pettit, that's VP, Global Fintech Strategy is a very big 2205 02:20:37,840 --> 02:20:41,400 enthusiast of AI. And you know, Money 2020, I 2206 02:20:41,400 --> 02:20:45,680 think those last year, yeah, I think the one in Amsterdam, they 2207 02:20:45,680 --> 02:20:48,200 had the one in Las Vegas in October. 2208 02:20:48,760 --> 02:20:52,600 So they said AI is not coming for your jobs, right? 2209 02:20:52,600 --> 02:20:55,200 Your job is going to be taking part that person that knows how 2210 02:20:55,200 --> 02:20:58,680 to use AI. But I'm going to put you on the 2211 02:20:58,680 --> 02:21:01,440 spot here. Do you believe AI will create 2212 02:21:01,440 --> 02:21:04,800 more jobs or replace them in the industries that you serve? 2213 02:21:06,520 --> 02:21:12,840 See the technology always going to remove some of the people 2214 02:21:12,840 --> 02:21:15,920 from the employment. It is definitely yes, because 2215 02:21:15,920 --> 02:21:17,840 when when there was a time.