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Welcome to another episode of 
Golden Nuggets Tea Entails 

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powered by Husby, served by 
Tahir, now Tahir. 

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In this industry, we learn our 
lessons from experiences that we

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go through, but also the people 
that we come across, whether 

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they're clients or whether 
they're agents or Co agents or 

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colleagues or our bosses. 
I want to know from you who has 

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taught you the biggest lesson in
your career. 

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See, being a real estate in 
general, you learn a lot on 

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daily basis. 
From clients, from agents, from 

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bosses, whoever. 
You learn a lot. 

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But the biggest lesson I've 
learned from my current CE? 

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OS you have multiple CE OS, 
Yeah. 

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Three of them, bless them, 
they're amazing. 

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They said something that I never
heard it for the past nine 

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years. 
Interesting. 

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Being humble, OK? 
No matter how much money you're 

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making to remain humble, you 
will attract success to you. 

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You will attract more money. 
Remain humble. 

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They they are very humble. 
They don't have this politics. 

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I'm the CEO. 
My office is closed. 

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No, they are there 24/7 if you 
need them. 

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If you're busy, they can go to 
the developer to book your unit.

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Every quarter they do this 
appreciation parties for the 

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previous quarter. 
They are there in the middle of 

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everyone. 
They're accessible. 

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Very much. 
You text them, you call them at 

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any time, they will answer, they
will respond, they will give 

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more than 100% support. 
And I, I was chatting with one 

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of them and he said the key to 
success is just to remain 

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humble. 
Because all of us as aceos, we 

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came from nothing. 
Money comes and goes, but being 

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loved and being humble and being
down to earth will remain 

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forever. 
That's why it's happening. 

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I just it kept to remind me how 
many agents they make like 

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250,000 Rolex and bought a car 
and they're like Kim K walking 

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in Dubai. 
No, you remain humble no matter 

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how much million you're making. 
You just remain calm and down to

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earth. 
That was the biggest lesson and 

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then and I just remember, remind
myself every morning to stay 

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humble, to stay humble, down to 
earth, friendly with everybody. 

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What does that stop you from 
doing? 

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Like, were you on the verge of 
buying a Rolls Royce or 

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something? 
And then you were like, Oh no, 

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I'm going to stay humble. 
How has this affected you and 

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your? 
No, it's just like because, 

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because you see when, when I 
asked him for a favour, for 

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example, it's like I'm his boss.
But in a matter of fact it's the

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other way around. 
He is my boss. 

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He should be asking me to do 
things. 

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But no, he was the other way 
around. 

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It's not like that. 
I was on a stage of buying a 

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Rolls Royce, but it was, it's 
just like how the communication,

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it doesn't need a medium where I
can have a manager and a 

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director. 
And it goes on the on the 

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stereotype of Dubai of like your
agent, you have a manager you 

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have or a team leader or you 
have a director and then head of

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sales or vice president, it 
goes, no, you're directly to the

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CEO or whatever you, but just 
this humbleness. 

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Yeah. 
And this is a conversation I've 

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had before where actually 
sometimes even the agents might 

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earning more money than their 
manager, may even be making more

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money than their CEO. 
Exactly. 

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In a year, not necessarily long 
term, but I do find and, and 

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when I compare the UK to the 
UAEI do find that to some 

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degree, yeah, the managers and 
the CEOs are working for the 

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agents. 
Like the agents, especially the 

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top agents, any company that you
go to, the top agents are kind 

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of orchestrating what happens in
the company. 

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That's why for the top 
performing agents in the current

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company I'm working for, they 
have something is called the 

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Millionaire Club where everybody
achieved 1,000,000 plus they 

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have their own special treatment
from parking from special quote 

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shows special marketing 
campaign, but they are still 

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seated with everybody else and 
but that. 

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Doesn't contradict the whole 
stay humble because. 

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In one break you're saying stay 
humble but it's remind them even

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though you are treated 
differently, you are on the same

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level everybody and you will 
remain humble because your 

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target is not only to make 
1,000,000 and that's it. 

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Your target is your Sky's the 
limit. 

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That's why it's consistent. 
And some people, they have 

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arrogance in their nature. 
The minute they make 10,000 

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dirhams that they're like a lot.
Snobby. 

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Yeah, snobby. 
No, but these CE OS are 

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reminding, reminding people of 
stay humble, Yeah. 

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So humble isn't just about 
material things. 

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It's not just about like looking
simple or not showing off or 

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getting fancy things. 
It's also about your attitude. 

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About your attitude. 
It's about not elevating 

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yourself like I don't want to 
speak to this person or I'm 

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above that person. 
Yeah. 

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And there is certain CE OS like 
I have a friend of mine work in 

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this company without mentioning 
the name they he doesn't have 

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access to the CEO even though if
it's it's a small company and I 

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was like we are more than 100 
agents, but we have direct 

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access to the CE OS and we can 
call them whenever we're not 

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going to call them for chit chat
or to Kiki with each other. 

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No, we if you need if you need a
something because they are at 

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the same time they are very well
connected with the developers. 

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If you need something, they 
will. 

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Pick up the phone. 
Make one phone. 

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Call yes and they will make sure
it happened for you. 

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If you're busy, if you are in a 
meeting and you need them to go 

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to do something on behalf of 
you, they will do it and and 

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it's always a success. 
They will praise you for the 

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hard work instead of taking the 
credit because they did almost 

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like the labour work. 
They went there physically, not 

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with the phone they deserve. 
That it's it's usually it's also

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because they've already built up
their reputation or relationship

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with that client or the 
developer or whoever it may be 

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that a phone call from them is 
going to be. 

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And I noticed that they're 
they're very humble. 

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So they started during during 
the pandemic, OK. 

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And the people who started with 
them, they are still in the same

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organization and the team is 
going bigger and bigger and 

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bigger. 
And then when I joined the team 

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and I asked who's the newest 
agent here, how far like the 

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newest agent? 
And they were like, I think it's

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like 14 or 15 months. 
So they don't have the, the, the

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flip the turnover like the other
agencies. 

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Three months to six months when 
it no they the newest 1 was 

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like. 14. 
Months old and they they make 

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you feel like comfortable. 
You don't need anything. 

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All the connections are there 
all the technology which is very

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important isn't there in working
in a brokerage. 

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You need marketing and you need 
in house marketing and that's 

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their own access directly to to 
them. 

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You come with the ideas anything
that they're like OK, do it. 

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If you think this will help you,
go ahead. 

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Well done. 
We praise you for that and it 

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teach me no matter how your CEO 
or owner or Co founder is just 

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to remain humble and accessible.
It's it's something that. 

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It's very. 
Important. 

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It's very important and it teach
me a lot like it's it leads to 

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success. 
Well, we want to know from you, 

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what do you expect from your 
CEO? 

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Drop it in the comments. 
Thank you.

