1 00:00:00,240 --> 00:00:02,440 Ladies and gentlemen, please take your seats. 2 00:00:02,440 --> 00:00:05,600 The show's about to begin. Lauren, let's put on a show. 3 00:00:06,000 --> 00:00:14,400 Let's go. Welcome back to another episode 4 00:00:14,400 --> 00:00:17,000 of Golden Nuggets with me, your host Sylvia Eldarwie, where we 5 00:00:17,000 --> 00:00:20,160 go behind the scenes with some of the movers and shakers in the 6 00:00:20,160 --> 00:00:23,320 real estate industry. And today, I'm joined by someone 7 00:00:23,320 --> 00:00:26,920 who you want on your side once the deal is done. 8 00:00:27,480 --> 00:00:31,400 Welcome Lauren Haddy, who's the founder and CEO of Chartered 9 00:00:31,400 --> 00:00:34,320 Conveyancing. And she's going to tell us about 10 00:00:34,640 --> 00:00:37,720 why you need professional conveyancing when you need it 11 00:00:38,000 --> 00:00:40,680 and also some juicy stories along the way, hopefully. 12 00:00:40,840 --> 00:00:43,880 Let's get into it. So Lauren, let's start with your 13 00:00:44,240 --> 00:00:46,720 background story. What brought you to Dubai? 14 00:00:46,720 --> 00:00:48,480 How did you get into conveyancing? 15 00:00:48,640 --> 00:00:51,680 Talk us through it. So I've been here for 15 years 16 00:00:51,680 --> 00:00:53,760 now. So I moved back. 17 00:00:54,200 --> 00:00:56,240 I had an insurance job at the time, moved over with my 18 00:00:56,240 --> 00:00:58,480 company. Then I got an opportunity at one 19 00:00:58,480 --> 00:01:02,200 of the big or spas real estates do conveyancing in house 20 00:01:02,520 --> 00:01:05,120 completely junior. I went in, learnt, learnt the 21 00:01:05,120 --> 00:01:07,840 ropes, went from there. So I learnt from Heather, who's 22 00:01:07,840 --> 00:01:09,520 well regarded, still still around now. 23 00:01:10,560 --> 00:01:12,840 And yes, been a good few years there learning, like I say, 24 00:01:12,960 --> 00:01:14,680 doing everything, getting the deals across the line. 25 00:01:14,680 --> 00:01:17,080 As you've mentioned, dealing with lots of headaches. 26 00:01:17,080 --> 00:01:18,800 We were back in the land department in dearer then. 27 00:01:18,800 --> 00:01:21,640 So a lot of running up and down Shakeside Road and doing all the 28 00:01:21,640 --> 00:01:23,480 fun stuff that comes with conveyancing. 29 00:01:24,440 --> 00:01:28,440 I then set up Ascot and Co with my now husband. 30 00:01:28,800 --> 00:01:31,480 We ran that for a few years. On the side of that, I decided 31 00:01:31,480 --> 00:01:33,320 to set up conveyancing as a separate entity. 32 00:01:34,120 --> 00:01:36,400 By then, obviously I'd got a few years under my belt, understood 33 00:01:36,400 --> 00:01:38,920 the the do's and the don'ts and and the benefits of having 34 00:01:38,920 --> 00:01:41,360 someone independent. We did that. 35 00:01:41,560 --> 00:01:44,480 We sold Ascot, I then had a couple of children. 36 00:01:44,600 --> 00:01:47,440 I took a few years out. I didn't want to go back full 37 00:01:47,440 --> 00:01:49,560 time. So I went to work for Mina 38 00:01:49,560 --> 00:01:51,120 mortgages. So I did a bit of mortgage 39 00:01:51,120 --> 00:01:53,760 progression just part time around the babies and then 40 00:01:53,760 --> 00:01:57,400 eventually came back to the conveyancing and met my now 41 00:01:57,400 --> 00:01:59,800 business partner Andy. And we thought that let's give 42 00:01:59,800 --> 00:02:02,800 it a go, push it forward and, and here we are now two years on 43 00:02:02,800 --> 00:02:04,640 and. An all rounder then. 44 00:02:04,640 --> 00:02:06,800 So you've dabbled. In yeah, agree, yeah. 45 00:02:06,800 --> 00:02:09,160 Conveyancing, mortgages, all of it. 46 00:02:09,160 --> 00:02:12,760 So tell us exactly what what? What is conveyancing and what's 47 00:02:12,760 --> 00:02:14,440 the difference between conveyancing and sales 48 00:02:14,440 --> 00:02:16,320 progression? Or is it just a fancy term for 49 00:02:16,320 --> 00:02:18,840 sales progression? So in Dubai is very, very 50 00:02:18,840 --> 00:02:20,720 similar. There's not too much different 51 00:02:20,720 --> 00:02:23,040 really. Obviously around the world, 52 00:02:23,040 --> 00:02:26,040 conveyancing is known as as a legal profession. 53 00:02:26,040 --> 00:02:28,120 It's, it's acted through law firms. 54 00:02:28,200 --> 00:02:30,600 It's a legal profession in Dubai. 55 00:02:30,600 --> 00:02:32,720 Sales progression and conveyancing are very, very hand 56 00:02:32,720 --> 00:02:34,240 in hand. The main difference is just that 57 00:02:34,240 --> 00:02:36,720 conveyancers are independent, whereas sales progression are in 58 00:02:36,720 --> 00:02:38,200 house with the real estate companies. 59 00:02:38,200 --> 00:02:41,320 Got it both. Both job roles entail getting 60 00:02:41,320 --> 00:02:43,800 the property from signing that form F and getting the deal 61 00:02:43,800 --> 00:02:45,280 agreed to, getting it across the line. 62 00:02:45,280 --> 00:02:48,880 So dealing with developers, banks, the courts, you know 63 00:02:48,880 --> 00:02:51,200 whoever's needed to get the paperwork in place to get it 64 00:02:51,200 --> 00:02:53,880 done. And the conveyancers or 65 00:02:54,520 --> 00:02:58,360 solicitors, Property solicitors are hated in the UK because 66 00:02:58,360 --> 00:03:01,960 they're seen as the reason why deals might take so long to 67 00:03:01,960 --> 00:03:05,360 cross the line. And the process in the UK can 68 00:03:05,360 --> 00:03:10,680 take up to 1218 weeks. But nobody represents themselves 69 00:03:10,680 --> 00:03:13,040 or is represented by an agent in the UK. 70 00:03:13,040 --> 00:03:18,080 It's all done by lawyers. I'm purely down to the sheer 71 00:03:18,080 --> 00:03:20,680 value of what's being transacted. 72 00:03:20,960 --> 00:03:24,440 So what would you say to people who think they can do it by 73 00:03:24,440 --> 00:03:27,520 themselves or their agent can do it? 74 00:03:28,120 --> 00:03:30,160 They don't need anyone in their in their quarter. 75 00:03:30,880 --> 00:03:33,080 So it is quite a different process to the UK. 76 00:03:33,720 --> 00:03:36,720 There's a lot more hands on requirements in Dubai. 77 00:03:36,720 --> 00:03:39,680 So like I said before, going up and down Shakesover, we 78 00:03:39,680 --> 00:03:41,720 physically have to be in the developers offices, in the 79 00:03:41,720 --> 00:03:44,320 trustee offices with the banks chasing out papers. 80 00:03:44,320 --> 00:03:45,760 So there's a lot of time involved. 81 00:03:45,760 --> 00:03:48,560 The biggest, biggest thing that people will save both agents and 82 00:03:48,560 --> 00:03:51,640 clients is, is their time. So they're essentially, they pay 83 00:03:51,640 --> 00:03:55,800 us for that. There's also, as everybody knows 84 00:03:55,800 --> 00:03:58,520 in Dubai, there's a lot of red tape, there's a lot of jumping 85 00:03:58,520 --> 00:04:00,640 through hoops that you didn't even know were there in the 1st 86 00:04:00,640 --> 00:04:03,040 place. So again, because I've been 87 00:04:03,040 --> 00:04:05,200 doing it a long time, because the team are very well 88 00:04:05,200 --> 00:04:08,680 experienced, they transfer, you know, many, many deals a month. 89 00:04:09,600 --> 00:04:12,280 We've got relationships with all of those people, like I said, 90 00:04:12,280 --> 00:04:14,000 the developers, land department, etcetera. 91 00:04:14,000 --> 00:04:17,440 So if we don't know the answer, which is unlikely, we know 92 00:04:17,440 --> 00:04:19,320 exactly who to go to to get the job done. 93 00:04:19,320 --> 00:04:22,120 So again, it gets that deal done a lot quicker, a lot smoother 94 00:04:22,120 --> 00:04:25,400 than we're using it on your own with an agent, for example, a 95 00:04:25,400 --> 00:04:27,320 lot of the agents out there extremely good, you know, 96 00:04:27,320 --> 00:04:29,120 extremely experienced, know what they're doing. 97 00:04:29,360 --> 00:04:32,200 However they maybe transfer one or two deals a month, just, you 98 00:04:32,200 --> 00:04:34,280 know, that's the nature they're out viewing that they're onto 99 00:04:34,280 --> 00:04:36,480 the next property. And I'd say we're probably doing 100 00:04:36,480 --> 00:04:40,160 4050 + a month. So that experience and that 101 00:04:40,160 --> 00:04:44,840 exposure to all these different problems and, and hurdles is 102 00:04:44,840 --> 00:04:46,960 there and, and like I said, then we've got the answers to help. 103 00:04:46,960 --> 00:04:48,960 Them through it. So you are the problem solvers 104 00:04:48,960 --> 00:04:52,560 basically. 100% yes. I mean, I mean ideally most 105 00:04:52,640 --> 00:04:56,160 deals will just go through through seamlessly. 106 00:04:56,240 --> 00:04:58,840 I would say maybe 10% of deals go through seamlessly. 107 00:04:58,840 --> 00:05:02,920 Yeah, there are. The systems here are amazing and 108 00:05:02,920 --> 00:05:05,280 and it's come on a long way. There's so many improvements, 109 00:05:05,280 --> 00:05:08,960 you know, not digital, yeah, everything is electronic cetera. 110 00:05:08,960 --> 00:05:12,160 And that's great if it all works as it should, but it doesn't 111 00:05:12,160 --> 00:05:14,280 always work as it should. And then it's a case of who do 112 00:05:14,280 --> 00:05:15,360 you go to? Where do we go? 113 00:05:15,360 --> 00:05:18,160 What what's going to happen now? How do we get around this? 114 00:05:18,640 --> 00:05:19,840 And that's, that's what we coming. 115 00:05:20,080 --> 00:05:23,440 It's sort of I sort of say it's like an insurance if you like 116 00:05:24,280 --> 00:05:25,880 you're going to pay us, you don't want to use us. 117 00:05:25,880 --> 00:05:28,960 You hope that it's smooth and it it's fine, but the chances are 118 00:05:29,040 --> 00:05:30,840 yeah, we're going to need someone there holding your hand 119 00:05:30,840 --> 00:05:33,480 if. It's not something that AI is 120 00:05:33,480 --> 00:05:36,040 likely to replace then. Is I'm having problems with AI 121 00:05:36,040 --> 00:05:38,640 at the moment because ChatGPT is telling clients a lot of 122 00:05:38,640 --> 00:05:41,360 misinformation. So yeah, I've had a few 123 00:05:42,880 --> 00:05:44,880 disagreements, should we say, with clients where I've had to, 124 00:05:45,040 --> 00:05:47,520 you know, prove why that's wrong and and what's the correct way 125 00:05:47,520 --> 00:05:48,600 of doing things. So. 126 00:05:48,600 --> 00:05:52,600 What was ChatGPT falsifying? Legal advice. 127 00:05:52,800 --> 00:05:54,160 Really. Yeah, it's OK. 128 00:05:54,320 --> 00:05:56,480 Obviously it's collecting information from the Internet, 129 00:05:56,480 --> 00:05:59,200 but the Internet, so many people have put different things on 130 00:05:59,200 --> 00:06:00,440 there. It could be 10 years old. 131 00:06:00,440 --> 00:06:05,040 Yeah, to buy so fast-paced. Things change within days here. 132 00:06:05,120 --> 00:06:09,040 So it's our duty to kind of feed ChatGPT with the correct 133 00:06:09,040 --> 00:06:12,240 information and start blogging and start putting information 134 00:06:12,240 --> 00:06:13,080 out. Yeah, 100%. 135 00:06:13,080 --> 00:06:14,920 And I'm sure that's going to improve over time. 136 00:06:14,920 --> 00:06:17,200 But yeah, it's always important to have someone on the ground 137 00:06:17,200 --> 00:06:18,760 who knows. And Speaking of time, you've 138 00:06:18,760 --> 00:06:22,360 been doing it since 2011, so 14, 14 years. 139 00:06:22,680 --> 00:06:26,880 And we're a fast moving industry especially like I don't think 140 00:06:26,880 --> 00:06:31,040 the process has changed at all in the UK in the last 1420 141 00:06:31,040 --> 00:06:34,520 years. How many changes have you seen 142 00:06:34,560 --> 00:06:36,680 since and how have they affected what you do? 143 00:06:36,680 --> 00:06:38,440 Some of the some are good, some are great, some are. 144 00:06:38,520 --> 00:06:40,240 Yeah, I'd, I'd say most are positive. 145 00:06:40,320 --> 00:06:42,480 I think there's still a lot of changes to be made. 146 00:06:42,480 --> 00:06:45,400 I think there's still a lot of improvements we can can achieve. 147 00:06:46,200 --> 00:06:48,480 But yes, certainly that time like I said my mention, we used 148 00:06:48,480 --> 00:06:51,840 to be down in Deira at the the mainland department there still 149 00:06:51,840 --> 00:06:54,160 a few conveyances now we used to battle over the office, you 150 00:06:54,160 --> 00:06:56,520 know, put our papers on top of each other's and fight to get 151 00:06:56,520 --> 00:06:57,560 in. It was like a cattle market. 152 00:06:57,560 --> 00:06:59,960 It was chaos. And I would carry around big 153 00:06:59,960 --> 00:07:02,600 bags of files with with all these original documents that 154 00:07:02,680 --> 00:07:04,240 needed. Probably in Arabic. 155 00:07:04,360 --> 00:07:05,840 In Arabic. Yeah, exactly. 156 00:07:05,840 --> 00:07:08,320 If you lost your original title deeds, you'd have to advertise 157 00:07:08,320 --> 00:07:11,400 in the Gulf News that it was, you know, all these procedures 158 00:07:11,400 --> 00:07:14,000 like that, they've now slowly gone away, which is, which is 159 00:07:14,000 --> 00:07:15,440 great. It speeds up the process. 160 00:07:16,160 --> 00:07:19,880 The digital title deeds make it a lot smoother, more streamline. 161 00:07:20,680 --> 00:07:23,480 So yeah, most of it I would say is, is digital changes, which is 162 00:07:23,480 --> 00:07:25,680 great. There's also a few procedure 163 00:07:25,680 --> 00:07:29,840 changes they've bought in the blocking process of the years 164 00:07:29,840 --> 00:07:32,600 which helps protect buyers who are paying off sellers mortgages 165 00:07:32,600 --> 00:07:34,880 in advance, which is something that doesn't happen in the UK 166 00:07:34,880 --> 00:07:37,200 so. So what was life like before 167 00:07:37,200 --> 00:07:38,720 that? How risky was it? 168 00:07:38,720 --> 00:07:41,160 Very risky, yeah. So, so you use an example, I had 169 00:07:41,160 --> 00:07:43,920 a client they bought in Jamir Islands at the time, I think 170 00:07:43,920 --> 00:07:46,880 it's 15,000,000. So back again, back in 2011, it 171 00:07:46,880 --> 00:07:50,000 was a big, big ticket property. The mortgage was maybe 172 00:07:50,000 --> 00:07:52,120 14,000,000. We paid it off. 173 00:07:52,640 --> 00:07:54,720 We then waited for the clearance documents from the sellers bank, 174 00:07:54,720 --> 00:07:56,920 which is the process. So two weeks later, the 175 00:07:56,920 --> 00:07:59,960 clearance documents didn't come. The bank then told us. 176 00:07:59,960 --> 00:08:02,160 Then after, well, actually there's three court cases 177 00:08:02,160 --> 00:08:04,920 against this property. We went to the land department. 178 00:08:04,920 --> 00:08:06,360 They said yeah, OK, we've now found it as well. 179 00:08:06,360 --> 00:08:08,280 But they're not it wasn't automatically linked, sorry. 180 00:08:08,560 --> 00:08:11,360 So it, we found it later. So obviously this buyer had 181 00:08:11,600 --> 00:08:15,480 already put down 14,000,000. We then spent maybe a good 6 to 182 00:08:15,480 --> 00:08:17,840 8 weeks working on Edge. On Edge. 183 00:08:17,840 --> 00:08:19,200 Yeah. I didn't sleep that whole time 184 00:08:20,200 --> 00:08:21,760 to get those court cases cleared. 185 00:08:22,040 --> 00:08:23,520 Luckily there was, it was under a million. 186 00:08:23,520 --> 00:08:25,360 We managed to manoeuvre it and, and it was fine. 187 00:08:25,360 --> 00:08:26,760 But the seller went missing for a while. 188 00:08:26,760 --> 00:08:29,000 There was a, you know, at the time the buyer thought he'd lost 189 00:08:29,000 --> 00:08:30,400 that money. It was, yeah. 190 00:08:30,520 --> 00:08:32,919 So now you've got blocking. Just explain what? 191 00:08:32,919 --> 00:08:35,960 Yes, now we, we will get, still get the paperwork, we'll get the 192 00:08:35,960 --> 00:08:38,480 NOC before we'll get the liability letter from the 193 00:08:38,480 --> 00:08:40,640 sellers bank, which explains how much is outstanding. 194 00:08:40,640 --> 00:08:42,280 And we can go to the land department at that point, 195 00:08:42,520 --> 00:08:46,200 declare everything, show the the form F, get all the documents 196 00:08:46,200 --> 00:08:49,240 logged and then the land department will check on their 197 00:08:49,240 --> 00:08:50,440 system. Yet there's nothing else 198 00:08:50,440 --> 00:08:52,120 blocking the system blocking the property. 199 00:08:52,120 --> 00:08:54,480 Sorry, we'll block it. You go and clear the loan and 200 00:08:54,480 --> 00:08:56,080 then bring the clearance documents back. 201 00:08:56,080 --> 00:08:58,720 So in that time there's a yeah, about a two week period. 202 00:08:59,600 --> 00:09:03,480 It's it's still owned by the the seller, but it can't go to 203 00:09:03,480 --> 00:09:06,400 anybody else. It can't have any other blocks 204 00:09:06,400 --> 00:09:08,160 put on it anything else against it. 205 00:09:08,160 --> 00:09:10,960 So the buyer is safe. And digital signatures, that's 206 00:09:10,960 --> 00:09:12,560 another thing. Yeah, it's all done with your 207 00:09:12,560 --> 00:09:15,920 Emirates ID, so fingerprints there or they can give a remote 208 00:09:15,920 --> 00:09:18,760 power of attorney as well. Remote power of attorney and 209 00:09:18,760 --> 00:09:20,840 remote tenant evictions as well you can do. 210 00:09:20,920 --> 00:09:22,320 Now, yeah, we can do that as well now. 211 00:09:22,320 --> 00:09:24,240 So, yeah, a lot. Though again, all those digital 212 00:09:24,240 --> 00:09:26,800 changes means that overseas clients, it's a lot easier for 213 00:09:26,800 --> 00:09:28,280 them. There's there's less hassle of 214 00:09:28,280 --> 00:09:30,480 having to fly in for various appointments or stay for long 215 00:09:30,480 --> 00:09:33,400 periods of time. They can just do a video call 216 00:09:34,160 --> 00:09:35,400 from where they are and get that. 217 00:09:35,400 --> 00:09:36,320 And get it done. Yeah. 218 00:09:36,480 --> 00:09:39,000 And and that's the other thing change that you've probably seen 219 00:09:39,000 --> 00:09:43,920 since 20, 11 is golden visas. Yeah, rise of international 220 00:09:43,920 --> 00:09:47,240 buyers. Yeah, I mean, I, I've always 221 00:09:47,240 --> 00:09:49,160 primarily worked with international buyers, I'd say 222 00:09:49,160 --> 00:09:53,600 because conveyancing is known again overseas as a more more 223 00:09:53,600 --> 00:09:56,240 renowned industry. So yeah, that's, that's always 224 00:09:56,240 --> 00:09:59,560 been around. But yeah, there's more a variety 225 00:09:59,560 --> 00:10:04,760 of nationalities coming in now. Yeah, you have crypto buyers, 226 00:10:04,760 --> 00:10:06,600 you have. Crypto Bros. 227 00:10:06,720 --> 00:10:08,560 Crypto Bros Yeah. What? 228 00:10:08,800 --> 00:10:11,480 The kind of changes or the evolution? 229 00:10:13,360 --> 00:10:17,000 To the buyers, yeah, yeah, Obviously just the quantity as 230 00:10:17,000 --> 00:10:19,400 well, the amount of buyers that are in, the amount of deals we 231 00:10:19,400 --> 00:10:21,800 are dealing with, the amount of brokers that are out there. 232 00:10:21,800 --> 00:10:25,760 There's so many small, small entities, people pop up on their 233 00:10:25,760 --> 00:10:28,120 own, set up on their own, which is great for us. 234 00:10:28,120 --> 00:10:31,880 They need need someone like like us to step in and help. 235 00:10:31,880 --> 00:10:33,400 But yeah, I would say that's how it's evolved. 236 00:10:33,400 --> 00:10:36,960 It's a, it always surprise, always been fast-paced, but it 237 00:10:36,960 --> 00:10:38,320 feels like it's getting faster as well. 238 00:10:38,320 --> 00:10:40,840 Everyone's impatient, want things done, wants things done 239 00:10:40,840 --> 00:10:42,720 quickly. Yesterday, yeah. 240 00:10:42,720 --> 00:10:46,080 And Speaking of those foreign investors, what should be on 241 00:10:46,080 --> 00:10:50,120 every foreign investors checklist when they're buying in 242 00:10:50,120 --> 00:10:54,120 Dubai? So, so the main things really is 243 00:10:54,120 --> 00:10:56,000 as I mentioned, are they going to come into the country to 244 00:10:56,000 --> 00:10:58,080 complete or will they give power of attorney? 245 00:10:58,080 --> 00:11:00,160 A lot of overseas investors don't realise that you have to 246 00:11:00,160 --> 00:11:02,680 be here in person. So that's a big one to to factor 247 00:11:02,680 --> 00:11:06,160 in either those costs for a power of attorney or or the time 248 00:11:06,160 --> 00:11:10,080 scales to be here. Also moving funds is is a 249 00:11:10,080 --> 00:11:14,280 massive 1. So with the new sort of a AMLKYC 250 00:11:14,280 --> 00:11:16,960 etcetera, cheques in Dubai, money can take longer to come 251 00:11:16,960 --> 00:11:19,000 over. There are registered escrow 252 00:11:19,000 --> 00:11:21,960 companies here that can help or they can have a bank account set 253 00:11:21,960 --> 00:11:23,080 up here. But if they're going to set one 254 00:11:23,080 --> 00:11:25,000 up, that takes time. Again, it's just all those 255 00:11:25,000 --> 00:11:28,040 factors of of making sure they know what they need to do to get 256 00:11:28,040 --> 00:11:30,840 it in place before before we get to that transfer. 257 00:11:30,840 --> 00:11:32,400 And you can act as power of attorney. 258 00:11:32,440 --> 00:11:35,600 We can act as power of attorney, yet we we actually recommend it. 259 00:11:35,960 --> 00:11:37,480 It shouldn't be done by the brokers. 260 00:11:37,480 --> 00:11:40,840 I know there's a lot of brokers that that do do it, but the Land 261 00:11:40,840 --> 00:11:43,600 Department states that it should be done by a, a third party or 262 00:11:43,600 --> 00:11:45,880 an outside party not related to the contract. 263 00:11:45,880 --> 00:11:47,800 So we can take that. How they all getting away with 264 00:11:47,800 --> 00:11:50,120 it then? I think they all cancel the form 265 00:11:50,120 --> 00:11:52,760 FS at the transfer, which isn't ideal for either for them to 266 00:11:52,760 --> 00:11:54,920 protect their commissions or for the buy or seller. 267 00:11:54,920 --> 00:11:57,440 If there's any problems at the transfer it they're no longer in 268 00:11:57,440 --> 00:11:59,680 contract so it's it's not something we advise. 269 00:11:59,720 --> 00:12:01,920 Risky business. Then do not act as power of 270 00:12:01,920 --> 00:12:03,720 attorney if you're involved in the transaction. 271 00:12:04,000 --> 00:12:05,160 Yeah. And again, it's a minimal cost, 272 00:12:05,160 --> 00:12:06,320 especially for an overseas buyer. 273 00:12:06,320 --> 00:12:08,400 It's cheaper than them flying, you know, paying for a flight at 274 00:12:08,400 --> 00:12:10,680 a hotel, etcetera. So it's to protect them and make 275 00:12:10,680 --> 00:12:12,440 sure it's all done properly. It's it's worth it. 276 00:12:12,520 --> 00:12:14,360 OK. Anything else for an investor 277 00:12:14,360 --> 00:12:17,280 should know? Just the timing again, I think 278 00:12:17,280 --> 00:12:20,560 agents are very obviously naturally they want to sell, 279 00:12:20,760 --> 00:12:24,360 they're very quick to give the shortest time frame possible. 280 00:12:24,360 --> 00:12:27,120 And whilst, yeah, some cash to cash deals we can do in a day, 281 00:12:27,480 --> 00:12:29,880 maybe that's very, very small amount. 282 00:12:29,880 --> 00:12:32,600 And, and there's a lot of sort of, as I said before, hurdles to 283 00:12:32,600 --> 00:12:33,840 go through. And it's just making sure 284 00:12:33,840 --> 00:12:36,640 they're aware that these are going to take time and, and to 285 00:12:36,640 --> 00:12:38,440 trust their convenience or their agent while they're here. 286 00:12:38,440 --> 00:12:39,920 Well. Let's talk about time scales, 287 00:12:39,960 --> 00:12:42,240 because as you mentioned, you've got cash to cash, which should 288 00:12:42,240 --> 00:12:45,480 be quite quick. You've got four different 289 00:12:45,480 --> 00:12:48,280 scenarios, I'm guessing. I would probably put that to 290 00:12:48,280 --> 00:12:51,960 6:00 just because you have off off plan sales as well. 291 00:12:51,960 --> 00:12:55,240 OK. So I'll I'll go from also, yes. 292 00:12:55,440 --> 00:12:58,640 So cash to cash is your quickest, not always just 293 00:12:58,640 --> 00:13:01,760 smoothest, but should be. Yeah, essentially we can do it 294 00:13:01,760 --> 00:13:03,520 in one to two days depending on the developer. 295 00:13:03,520 --> 00:13:05,800 You get an NOC from the developer and then you go to 296 00:13:05,800 --> 00:13:07,120 transfer. OK, super easy. 297 00:13:07,120 --> 00:13:09,320 Yeah, as long as money's here, etcetera, that's that's all good 298 00:13:09,320 --> 00:13:11,920 to go. You have mortgage buyers, cash 299 00:13:11,920 --> 00:13:16,320 sellers, again, depending on the bank or mortgage buyers side, 300 00:13:16,320 --> 00:13:20,760 sorry, it can be, they should always have their pre approval 301 00:13:20,760 --> 00:13:23,160 before they sign their form F. So if as long as they've got pre 302 00:13:23,160 --> 00:13:25,560 approval, we can do the valuation in a week, get the 303 00:13:25,560 --> 00:13:27,080 final offer letter and then transfer. 304 00:13:27,080 --> 00:13:30,720 So again, depending on the bank, maybe two to four weeks on the 305 00:13:30,720 --> 00:13:32,920 turnarounds. When you have a mortgage on the 306 00:13:32,920 --> 00:13:34,480 seller's side, it becomes longer. 307 00:13:35,160 --> 00:13:37,720 So you have, I would say both cash buyers and mortgage buyers 308 00:13:37,720 --> 00:13:40,160 a similar time frame, maybe 8 to 10 weeks. 309 00:13:40,840 --> 00:13:43,160 Some banks maybe stretch that out to 12 weeks. 310 00:13:43,320 --> 00:13:47,720 There's so many variants to to go into and then you have off 311 00:13:47,720 --> 00:13:50,360 plan sales now. So a lot of properties have been 312 00:13:50,360 --> 00:13:52,960 completed, but they had post handover payment plans. 313 00:13:53,800 --> 00:13:56,640 So on those there's a slightly different procedure either with 314 00:13:56,640 --> 00:13:59,000 cash buyers having to put down post dated cheques for the 315 00:13:59,000 --> 00:14:02,560 payment plan with the developer or mortgages, sorry, banks 316 00:14:02,560 --> 00:14:05,560 paying off the payment plan with the mortgage amount. 317 00:14:05,560 --> 00:14:07,400 And there's a lot of laying around that they're a little bit 318 00:14:07,400 --> 00:14:09,280 trickier and making sure the right money is going to the. 319 00:14:09,280 --> 00:14:11,120 Right person. Do you charge the same amount 320 00:14:11,120 --> 00:14:13,680 for cash to cash, mortgage to mortgage? 321 00:14:13,760 --> 00:14:16,960 Or cash to cash we do a slightly cheaper great, but if there's a 322 00:14:16,960 --> 00:14:18,720 mortgage involved we always charge the same and. 323 00:14:18,880 --> 00:14:21,160 When you get one on your desk and it's mortgage to mortgage, 324 00:14:21,160 --> 00:14:24,640 you're like, oh. No, they're the most common, to 325 00:14:24,640 --> 00:14:26,000 be honest. Again, because we deal with the 326 00:14:26,000 --> 00:14:27,080 banks. It's fine. 327 00:14:27,080 --> 00:14:29,760 We've got some good friends. Got different, yeah, got some 328 00:14:29,760 --> 00:14:30,880 connections. If we've got a really big 329 00:14:30,880 --> 00:14:34,480 problem, we can call someone up and plead and beg and get things 330 00:14:34,480 --> 00:14:36,760 through. It's most of the people who use 331 00:14:36,760 --> 00:14:38,920 us. I would say the majority are end 332 00:14:38,920 --> 00:14:40,200 users. So they're going to buy with the 333 00:14:40,200 --> 00:14:42,200 mortgage. So that's it's very common. 334 00:14:42,480 --> 00:14:46,080 So one thing that I'm a little bit curious about that I, you 335 00:14:46,080 --> 00:14:50,360 know, I know how it works in the UK and I'm assuming it's going 336 00:14:50,360 --> 00:14:54,680 to work the same here eventually, but we're now at 337 00:14:54,680 --> 00:14:58,440 that level of maturity that we should start talking about it is 338 00:14:59,800 --> 00:15:02,360 remaining years on leasehold properties. 339 00:15:02,880 --> 00:15:08,120 So in the UK, typically you buy something with a 99 year lease, 340 00:15:08,320 --> 00:15:11,600 Great. Once that gets down to 80 years 341 00:15:11,600 --> 00:15:15,160 and below, it actually makes it harder to mortgage, hard to 342 00:15:15,160 --> 00:15:18,040 sell, it reduces the value of the property. 343 00:15:18,240 --> 00:15:23,400 Now Dubai has been selling leasehold for since when 2000 344 00:15:23,400 --> 00:15:26,160 and yeah, 1520 years, 20 years, yeah. 345 00:15:26,320 --> 00:15:28,880 So we must be at that stage where some leasehold properties 346 00:15:29,360 --> 00:15:31,560 do have 80 years remaining on the lease. 347 00:15:32,480 --> 00:15:35,280 And it's quite common in the UK to have leasehold extensions 348 00:15:35,280 --> 00:15:37,960 because just for everyone who doesn't know, at the end of that 349 00:15:37,960 --> 00:15:40,840 99 years, it's supposed to go back to the freeholder. 350 00:15:41,480 --> 00:15:43,720 Ownership of that property goes back to the freeholder. 351 00:15:43,720 --> 00:15:46,760 It doesn't get passed down to generation. 352 00:15:46,760 --> 00:15:48,800 You know, your, your, your heirs. 353 00:15:49,680 --> 00:15:51,600 So we need to start thinking about that. 354 00:15:51,600 --> 00:15:54,000 Is there anything in place or are you hearing any talks? 355 00:15:54,000 --> 00:15:55,720 About there's a lot of talk, there's always been a lot of 356 00:15:55,720 --> 00:15:58,120 talks, especially in the areas such as green community. 357 00:15:58,760 --> 00:16:01,760 There are areas like Silicon Oasis now JLF where you can 358 00:16:02,360 --> 00:16:04,800 apply to the land department to convert it into freehold. 359 00:16:04,800 --> 00:16:06,600 You, you get valuation of the property, you can pay a 360 00:16:06,600 --> 00:16:09,200 percentage and and convert it. So there's definitely changes 361 00:16:09,200 --> 00:16:12,600 that have been put in place with areas such as green community 362 00:16:12,600 --> 00:16:14,120 that hasn't been implemented yet. 363 00:16:14,120 --> 00:16:16,640 And there is no concrete answer on what will happen. 364 00:16:18,840 --> 00:16:21,280 Obviously, the theory is that that will follow those footsteps 365 00:16:21,280 --> 00:16:23,080 of silicon waste and they'll have the chance to buy the 366 00:16:23,080 --> 00:16:26,720 freehold or as you say, it will go down to, yeah, the UK 367 00:16:26,720 --> 00:16:29,480 policies and extend the lease. But yeah, as of now, it's not. 368 00:16:29,480 --> 00:16:31,640 We keep our eye on it and they're listening and speaking 369 00:16:31,640 --> 00:16:33,480 to the right people. But as of now, they haven't got 370 00:16:33,480 --> 00:16:34,160 that. Decision yet? 371 00:16:34,240 --> 00:16:36,440 Well, if you hear anything, let us know. 372 00:16:36,480 --> 00:16:38,960 Watch it. Yeah, we're all maturing 373 00:16:38,960 --> 00:16:42,080 together. OK, let's talk about form F 374 00:16:42,080 --> 00:16:45,520 Fails. So form F, well, everyone has 375 00:16:45,520 --> 00:16:48,880 their own abbreviation for it, but let's assume it's form 376 00:16:48,880 --> 00:16:53,080 finalised Deal. Yeah, not the other F word. 377 00:16:54,000 --> 00:16:56,760 But let's talk about some form F fails. 378 00:16:56,960 --> 00:16:59,440 What are the most common mistakes you're seeing? 379 00:16:59,440 --> 00:17:01,480 Like what? When you're when you're getting 380 00:17:01,480 --> 00:17:03,480 a form F in front of you, what are you looking for and 381 00:17:03,480 --> 00:17:05,240 thinking? Oh my God, I can't. 382 00:17:05,240 --> 00:17:07,400 Believe so, yeah. We jump straight to the special 383 00:17:07,400 --> 00:17:08,800 conditions. That's so we have to, you know, 384 00:17:08,839 --> 00:17:10,680 scan through them, make sure see what's in there. 385 00:17:11,000 --> 00:17:14,359 The biggest problems for us is tenancies. 386 00:17:14,920 --> 00:17:18,599 So where the agents have, should we say, skimmed over the, the 387 00:17:18,599 --> 00:17:21,000 rules of the tenancy or not informed the buyer. 388 00:17:21,200 --> 00:17:24,280 So for anyone who doesn't know, so any tenant here, they're to 389 00:17:24,280 --> 00:17:26,560 evict them, you need to give 12 months notice for one of three 390 00:17:26,560 --> 00:17:30,680 reasons. As a, a new buyer, sometimes 391 00:17:30,680 --> 00:17:32,400 they think that doesn't apply and they can just kick the 392 00:17:32,400 --> 00:17:35,560 tenant out. Or more often than not, we, we 393 00:17:35,560 --> 00:17:38,080 get a form of saying the seller has said they'll tell the tenant 394 00:17:38,080 --> 00:17:39,480 to leave or they'll evict the tenant. 395 00:17:39,760 --> 00:17:41,880 And then when we speak to the seller, they'll, I didn't agree 396 00:17:41,880 --> 00:17:45,200 that or you know, that wasn't done or the tenant actually 397 00:17:45,200 --> 00:17:46,720 he's, we've agreed A2 year leave. 398 00:17:46,720 --> 00:17:48,360 I don't know, you know, all these things come up and it 399 00:17:48,360 --> 00:17:50,200 hasn't been looked into properly, essentially. 400 00:17:50,200 --> 00:17:53,880 So that is our biggest headache because as a buyer to protect 401 00:17:53,880 --> 00:17:57,000 the buyer, if they don't know those laws and they think, 402 00:17:57,000 --> 00:17:58,640 right, we're going to buy this property and then we're going to 403 00:17:58,640 --> 00:18:00,520 move in, in three months, they're going to have a shock 404 00:18:00,520 --> 00:18:02,080 because obviously that's not the case. 405 00:18:02,080 --> 00:18:05,480 So that's our biggest one is make sure everyone knows what's 406 00:18:05,480 --> 00:18:07,680 happening with the tenancy and and knows that the security 407 00:18:07,680 --> 00:18:10,280 deposit's going to be handed over the documents there, 408 00:18:10,280 --> 00:18:14,360 etcetera. I would say timelines are also 409 00:18:14,360 --> 00:18:16,280 our biggest one of our biggest problems. 410 00:18:16,960 --> 00:18:19,160 Again, as mentioned earlier, agents love to get what they 411 00:18:19,160 --> 00:18:20,560 want to get the deal done and don't blame them. 412 00:18:20,560 --> 00:18:22,320 They want to get their Commission in and it's all good. 413 00:18:22,320 --> 00:18:26,800 But putting a three-week Form F transfer date on a mortgage to 414 00:18:26,800 --> 00:18:28,400 mortgage deal, it's just not going to happen. 415 00:18:28,400 --> 00:18:30,480 And then obviously we have problems with the clients who've 416 00:18:30,760 --> 00:18:33,320 again accounted for that money to go to the next purchase or 417 00:18:33,320 --> 00:18:36,880 you know, things like that. So chains are becoming more 418 00:18:36,880 --> 00:18:38,920 common now. When I first started, it was 419 00:18:39,280 --> 00:18:41,240 never really around. People just bought one, waited 420 00:18:41,240 --> 00:18:43,720 for the money and then so sorry, sold one and then bought the 421 00:18:43,720 --> 00:18:46,480 next one. Whereas now it's, yeah, it's 422 00:18:46,480 --> 00:18:48,960 very common. We've got maybe I don't know, 6 423 00:18:48,960 --> 00:18:51,400 or 7 deals at the moment which are in a chain of three or four. 424 00:18:51,400 --> 00:18:53,920 And and yeah, it's managing those timings going through. 425 00:18:54,120 --> 00:18:59,440 And in the UK we used to see chains like 6-6 properties deep 426 00:18:59,800 --> 00:19:03,640 just to explain what a chain is. So it's when well at the bottom 427 00:19:03,640 --> 00:19:05,840 of the chain you'll have a first time buyer likely. 428 00:19:06,120 --> 00:19:07,760 Or a cash buyer. Cash buyer. 429 00:19:07,800 --> 00:19:10,200 Someone nice and easy at the bottom, yeah. 430 00:19:10,200 --> 00:19:13,040 And then the next person needs to sell that property to 431 00:19:13,040 --> 00:19:16,160 facilitate their ongoing purchase, as does the next 432 00:19:16,160 --> 00:19:20,560 person, as does the next person. So if that chain collapses, 433 00:19:20,560 --> 00:19:24,360 which is something that we're quite used to in the UK, like 434 00:19:24,360 --> 00:19:27,360 one person, one goes wrong, it just ruins the whole whole 435 00:19:27,360 --> 00:19:29,600 chain. So we're now seeing that here. 436 00:19:29,680 --> 00:19:31,840 Yeah, I'm seeing a lot more. And what I would say it's not so 437 00:19:31,840 --> 00:19:33,840 much that it collapses. I'd say it's quite a small 438 00:19:34,320 --> 00:19:36,080 percentage of deals that don't go through. 439 00:19:36,960 --> 00:19:39,840 But what happens is the first one is delayed. 440 00:19:40,080 --> 00:19:43,240 So somewhat the the cash buyer, his funds were delayed coming in 441 00:19:43,240 --> 00:19:46,000 from, I don't know, overseas. So therefore that added two or 442 00:19:46,000 --> 00:19:48,080 three weeks onto that. So then by the time you get to 443 00:19:48,080 --> 00:19:52,080 the end of that chain, you're maybe 6-7, eight weeks out, and 444 00:19:52,200 --> 00:19:53,840 that's a big difference again for people. 445 00:19:53,960 --> 00:19:57,680 So even more so when you're in a chain, make sure that your dates 446 00:19:57,760 --> 00:20:01,080 account for or your deadlines account for everybody else in 447 00:20:01,080 --> 00:20:02,440 the chain. Yeah, exactly. 448 00:20:02,480 --> 00:20:05,560 I I would say just as a bit of advice for any any buyers or 449 00:20:05,560 --> 00:20:07,720 sellers is always add on a couple of weeks to whatever your 450 00:20:07,720 --> 00:20:10,520 agent tells you anyway just for that security of and Peace of 451 00:20:10,520 --> 00:20:12,320 Mind. Things do take longer than than 452 00:20:12,320 --> 00:20:15,880 we like in to buy sometimes. So better to be done and 453 00:20:15,880 --> 00:20:17,600 finished early then panicking. Yeah. 454 00:20:18,440 --> 00:20:22,400 And from your experience, what's the top reason? 455 00:20:22,400 --> 00:20:24,680 What that causes most deals to fall apart at? 456 00:20:25,080 --> 00:20:28,280 The same I, I'd say the percentage is small for deals 457 00:20:28,280 --> 00:20:31,280 that actually do fall apart. Again, being problem solvers, 458 00:20:31,280 --> 00:20:34,640 there is always a way there's there's some some negotiation or 459 00:20:34,640 --> 00:20:37,440 some loophole, something we can do to, to get it through. 460 00:20:37,440 --> 00:20:42,360 I'd say 9 times out of 10, the biggest thing would be would be 461 00:20:42,360 --> 00:20:44,840 timing. So banks are are a big problem 462 00:20:44,840 --> 00:20:46,360 at the moment. They take making a lot longer 463 00:20:46,360 --> 00:20:50,720 than they used to and therefore than that we expect and adding 464 00:20:50,880 --> 00:20:53,880 2-3 weeks onto a you know, a wait period for a final offer 465 00:20:53,880 --> 00:20:55,640 letter. The seller gets put up, the 466 00:20:55,640 --> 00:20:57,400 markets moving up, he wants more money. 467 00:20:57,400 --> 00:21:00,040 Cash buyer comes along. Cash buyer comes along and and 468 00:21:00,040 --> 00:21:04,080 then you cut your mortgage buyer can't match that money. 469 00:21:04,080 --> 00:21:06,640 You know, they're they're offer doesn't allow it. 470 00:21:06,640 --> 00:21:08,920 So that would probably be the biggest, yeah. 471 00:21:09,200 --> 00:21:10,560 Biggest are you? Are you seeing a lot of 472 00:21:10,560 --> 00:21:12,480 gazumping going on? Not loads. 473 00:21:12,480 --> 00:21:14,840 Again with the Unified Form FS. That was a great improvement, I 474 00:21:14,840 --> 00:21:17,720 think because it really does look lock sellers in and they 475 00:21:17,960 --> 00:21:20,880 it, it physically puts a block on their property so they can't 476 00:21:21,000 --> 00:21:22,360 sign another form F for someone else. 477 00:21:22,360 --> 00:21:24,440 So that's a massive help for security. 478 00:21:25,240 --> 00:21:27,320 But there's definitely a lot of discussions. 479 00:21:27,320 --> 00:21:29,560 So yeah, if you reach that point where the form F is near 480 00:21:29,560 --> 00:21:32,840 expiring, the seller will ask and and he has that opportunity 481 00:21:32,840 --> 00:21:34,760 to to negotiate. Yeah. 482 00:21:34,760 --> 00:21:37,920 And most people might think you don't really necessarily need a 483 00:21:37,920 --> 00:21:39,680 conveyance. So when it comes to off plan 484 00:21:39,680 --> 00:21:41,200 property, is that correct or would? 485 00:21:41,200 --> 00:21:43,440 You yeah, if you're buying from the developer, then yeah, 486 00:21:43,440 --> 00:21:45,640 there's no real need. It's, it's a very streamlined 487 00:21:45,640 --> 00:21:47,520 process. There's the, the escrow accounts 488 00:21:47,520 --> 00:21:49,760 are set up with the land department fully legalized. 489 00:21:49,760 --> 00:21:53,640 So no, the, the sales and purchase agreements are very 490 00:21:54,120 --> 00:21:54,960 black and white. That's it. 491 00:21:54,960 --> 00:21:56,400 You can't really change much anyway. 492 00:21:56,400 --> 00:21:58,720 So no. But if it's secondary, as I 493 00:21:58,720 --> 00:22:00,720 mentioned before, then yes, because there's a lot of back 494 00:22:00,720 --> 00:22:02,200 and forth with the developer for those. 495 00:22:02,400 --> 00:22:05,640 So when it comes to off plan, there's two types of delays. 496 00:22:05,640 --> 00:22:09,600 You've got delays on handover, but you've also got people that 497 00:22:09,600 --> 00:22:12,600 delay making their payments or are unable to make their 498 00:22:12,600 --> 00:22:13,080 payments. Yeah. 499 00:22:13,320 --> 00:22:16,000 What happens in this scenario? Yeah, I think a lot of people 500 00:22:16,000 --> 00:22:18,120 who buy off plan have it in their head that they're going to 501 00:22:18,120 --> 00:22:20,320 make a payment, you know, make the first payment and then sell 502 00:22:20,320 --> 00:22:22,200 it before it gets to the next stage. 503 00:22:22,480 --> 00:22:24,240 Which is what they've been promised by a lot of agents. 504 00:22:24,360 --> 00:22:26,480 Exactly, yeah. And by the time it gets to that, 505 00:22:26,480 --> 00:22:28,920 they then sell it. But that next payment is now 506 00:22:28,920 --> 00:22:32,000 overdue with the developers, most of the big developers, you 507 00:22:32,000 --> 00:22:34,240 have to pay that off before you transfer the property. 508 00:22:34,240 --> 00:22:37,520 So again, having a conveyancer involved means we can make sure 509 00:22:37,520 --> 00:22:41,200 there's enough safety precautions put in place. 9 510 00:22:41,200 --> 00:22:43,400 times out of 10, the buyer will pay that off on behalf of the 511 00:22:43,400 --> 00:22:46,120 seller. It's all about communication, 512 00:22:46,120 --> 00:22:47,520 making sure they know they're paying in advance. 513 00:22:47,520 --> 00:22:49,240 But like I said, we'll, we'll speak to the developer, get the 514 00:22:49,240 --> 00:22:52,360 right provisions put in place, get security checks, etcetera. 515 00:22:52,760 --> 00:22:56,960 But they can be quite sticky situation, OK, I suppose again 516 00:22:57,080 --> 00:22:58,920 going back to the question you asked about the agents, that's 517 00:22:58,920 --> 00:23:01,280 the bit of a red flag if the agents haven't brought that up 518 00:23:01,280 --> 00:23:03,800 with the buyer and then suddenly they're being asked to pay money 519 00:23:03,840 --> 00:23:05,960 ahead of when they thought that can cause. 520 00:23:06,480 --> 00:23:08,000 Issue. OK, All right, let's talk about 521 00:23:08,000 --> 00:23:09,160 something a bit more positive now. 522 00:23:09,160 --> 00:23:10,720 Gifting. Property gifting. 523 00:23:10,720 --> 00:23:12,840 Yes, gifting these days. Yeah, we do. 524 00:23:12,920 --> 00:23:14,600 We get quite a few gifting enquiries. 525 00:23:15,120 --> 00:23:18,040 So gifting is where but you give give the property. 526 00:23:18,040 --> 00:23:19,800 You give it as a gift, which obviously everyone would love 527 00:23:19,800 --> 00:23:21,000 to. Who's doing that? 528 00:23:21,280 --> 00:23:23,280 There's only a a few people you can do it to. 529 00:23:23,280 --> 00:23:27,320 So husband to wife or vice versa or directly up or down in your 530 00:23:27,320 --> 00:23:29,080 family. So it's not your mother, father, 531 00:23:29,080 --> 00:23:30,520 or you can do it to your your children. 532 00:23:30,520 --> 00:23:32,960 OK. The only exception to that is 533 00:23:32,960 --> 00:23:36,160 you can gift to a company if you are the sole show. 534 00:23:36,160 --> 00:23:38,280 How so? If you have the title in your 535 00:23:38,280 --> 00:23:41,040 name completely and you own that company completely, you can move 536 00:23:41,040 --> 00:23:43,160 it from one to the other. So for tax reasons, a lot of 537 00:23:43,160 --> 00:23:45,400 people. So what is that little hack? 538 00:23:46,200 --> 00:23:50,120 So if you own a company and you are the 100% shareholder, you 539 00:23:50,120 --> 00:23:53,920 can gift the property from your name into that company name, 540 00:23:53,920 --> 00:23:57,240 which we're finding a lot of people are doing now for tax 541 00:23:57,240 --> 00:23:59,640 reasons. They set up SPVS or companies, 542 00:24:00,080 --> 00:24:02,720 put the property in the company name and it. 543 00:24:03,520 --> 00:24:09,640 Is that to to not avoid reduce tax in their home countries? 544 00:24:09,840 --> 00:24:11,880 Yeah, it means. But doesn't that expose them to 545 00:24:11,960 --> 00:24:15,520 corporate tax here? Again, I'd need to speak to a 546 00:24:15,800 --> 00:24:17,720 full company expert, but no, there there is Let's. 547 00:24:17,720 --> 00:24:19,720 Get a tax expert. And then that could be the next 548 00:24:19,720 --> 00:24:21,480 one. But there's, there's different 549 00:24:21,480 --> 00:24:22,360 ways. But yeah, there's there's 550 00:24:22,360 --> 00:24:23,760 something called an SPB, a special. 551 00:24:24,480 --> 00:24:25,640 Purpose Vehicle. Yeah. 552 00:24:26,960 --> 00:24:29,040 And yeah, that it helps with those. 553 00:24:29,280 --> 00:24:30,200 Matters. OK, right. 554 00:24:30,280 --> 00:24:33,160 So gifting up or down? Yes, yes. 555 00:24:33,280 --> 00:24:35,680 Or sideways to. Not sideways. 556 00:24:35,680 --> 00:24:37,080 You can't give to a brother or sister. 557 00:24:37,080 --> 00:24:40,480 OK, only has mother. Father or children OK, but 558 00:24:40,480 --> 00:24:43,360 they're the main reason being is you save the 4% transfer fees 559 00:24:43,360 --> 00:24:46,240 instead of paying that it's naughty .125% of the property 560 00:24:46,240 --> 00:24:48,040 value. So it's a a significant 561 00:24:48,040 --> 00:24:50,280 difference. So could that be something to 562 00:24:50,280 --> 00:24:52,600 consider if you're getting older rather than? 563 00:24:52,840 --> 00:24:57,320 Yet yeah, to avoid the inheritance again probate here 564 00:24:57,320 --> 00:24:59,320 is is a quite a headache in a long process. 565 00:24:59,320 --> 00:25:01,280 So it could be for those reasons. 566 00:25:02,360 --> 00:25:04,840 Again, some people do it for tax reasons just to move it out of 567 00:25:04,840 --> 00:25:08,240 their name. OK, and well, let's talk about 568 00:25:08,240 --> 00:25:09,000 inheritance. How? 569 00:25:09,160 --> 00:25:11,320 How complicated is it? It's complicated. 570 00:25:11,640 --> 00:25:14,760 Yeah, Yeah. Depends on what religion you are 571 00:25:14,760 --> 00:25:15,560 as well it. Depends. 572 00:25:15,560 --> 00:25:18,400 There's yeah, again, there's so many factors, but yeah, 573 00:25:18,520 --> 00:25:23,240 essentially if if you die, your property will go to your airs. 574 00:25:23,880 --> 00:25:26,440 If you have a will in place, it can be more straightforward, if 575 00:25:26,440 --> 00:25:28,640 not various. We tend to see by the time it 576 00:25:28,640 --> 00:25:32,440 comes to us, we see a property either with someone who's passed 577 00:25:32,440 --> 00:25:35,480 away on the title deed and then we have to go through that or 578 00:25:35,480 --> 00:25:38,080 it's already gone through the probate session and we've got 10 579 00:25:38,080 --> 00:25:40,680 names on that title deed where it's gone to the children there, 580 00:25:41,160 --> 00:25:44,680 brothers or sisters, whoever. So obviously you can't sell a 581 00:25:44,680 --> 00:25:47,000 property if it's a disease person or the title deed, 582 00:25:47,400 --> 00:25:49,840 although technically with the form, if someone could accept 583 00:25:49,840 --> 00:25:52,480 the, the signature, we, we can't get any further than that. 584 00:25:52,480 --> 00:25:57,320 So we have to go through that takes maybe 3 to 9 months most 585 00:25:57,320 --> 00:25:58,720 times. I would say they have to get the 586 00:25:59,040 --> 00:26:01,320 the other courts will will decide who it goes to and then 587 00:26:01,320 --> 00:26:05,560 that new title deed is issued. 9 times out of 10, the title deed 588 00:26:05,560 --> 00:26:09,160 is then in a miner's name, which then causes another layer of 589 00:26:09,160 --> 00:26:11,680 paperwork. And miners here are under 21. 590 00:26:11,680 --> 00:26:17,040 Under. 21 not yet under 18, no. So yeah, under 21, so miners can 591 00:26:17,040 --> 00:26:19,640 sell the property, that's fine. They again, they will have 592 00:26:21,320 --> 00:26:24,040 either another parent or a responsible adult looking after 593 00:26:24,040 --> 00:26:26,000 them. But to sell it has to go through 594 00:26:26,000 --> 00:26:27,720 the Dubai family courts as well, right? 595 00:26:28,120 --> 00:26:30,440 So the courts will protect their money and make sure that it's 596 00:26:30,440 --> 00:26:33,240 not a distressed sale, not not sold undervalue. 597 00:26:34,000 --> 00:26:36,000 So for that we have to get a letter of execution from the 598 00:26:36,000 --> 00:26:39,880 courts before we can then get to, to the the normal transfer 599 00:26:39,880 --> 00:26:41,360 process. So again, you're looking at 600 00:26:41,360 --> 00:26:45,720 maybe an extra 8 to 10 weeks on on a property transaction for 601 00:26:45,720 --> 00:26:48,600 any minor. So for an expat buying over 602 00:26:48,600 --> 00:26:51,280 here, would you recommend they all get wills done? 603 00:26:51,400 --> 00:26:52,760 A. 100% yeah. Any. 604 00:26:52,760 --> 00:26:55,120 With or without a mortgage. With or without a mortgage, 605 00:26:55,120 --> 00:26:57,600 yeah, 100% because you've got an asset here and you want to want 606 00:26:57,600 --> 00:26:58,920 to make sure it goes to the right person. 607 00:26:58,920 --> 00:27:01,280 Again, there's some great wills companies that that give good 608 00:27:01,280 --> 00:27:05,040 advice and go through it, but it's, it's inexpensive in the 609 00:27:05,040 --> 00:27:07,280 grand scheme of things. It can be done quite quickly. 610 00:27:07,280 --> 00:27:09,080 It's definitely worth doing. So I think that again, in the 611 00:27:09,080 --> 00:27:11,600 UK, that's like a prerequisite. Yeah, and it's something people 612 00:27:11,600 --> 00:27:14,000 talk about in the UKI think without worrying, whereas here 613 00:27:14,000 --> 00:27:16,120 it's a bit of A to be subject, but no, it's massively 614 00:27:16,120 --> 00:27:18,480 important. OK, and what about divorce? 615 00:27:19,400 --> 00:27:22,280 Any divorces? Yeah, we get a lot of divorce 616 00:27:22,280 --> 00:27:24,360 cases, obviously. Yeah, sadly, people do get 617 00:27:24,360 --> 00:27:26,680 divorced. I don't think I've had an 618 00:27:26,680 --> 00:27:29,280 amicable property sale when it's been a divorce. 619 00:27:29,280 --> 00:27:32,640 I've had many cases where I've had to sit people in different 620 00:27:32,640 --> 00:27:34,040 rooms. I've had to, you know, yeah, 621 00:27:34,040 --> 00:27:36,440 move from one to the other. I've had people yelling at each 622 00:27:36,440 --> 00:27:39,920 other in the land department. That was a fun one, yeah. 623 00:27:39,920 --> 00:27:41,240 I mean. Because you need to get approval 624 00:27:41,240 --> 00:27:42,800 from. Both, they're both owners of the 625 00:27:42,800 --> 00:27:44,360 property. They both have to sign them 626 00:27:45,000 --> 00:27:47,560 again the the property depending what share they have, usually 627 00:27:47,560 --> 00:27:50,840 5050, they can get separate checks in 5050, but we have to, 628 00:27:51,000 --> 00:27:53,920 to go through all that. So you're a bit of a therapist, 629 00:27:53,920 --> 00:27:55,560 a bit of an agony aunt, and yeah. 630 00:27:56,480 --> 00:27:57,880 And everything in between. Exactly. 631 00:27:58,240 --> 00:28:00,680 And I suppose you're the one that has to break any tough 632 00:28:00,680 --> 00:28:03,800 news. Yes to the agent or. 633 00:28:03,800 --> 00:28:06,720 Yeah, You're, you're, you're. Yeah, yeah, tough news is part 634 00:28:06,720 --> 00:28:08,640 of the job. Unfortunately, like I said, 635 00:28:08,640 --> 00:28:12,000 things don't go to plan most of the time, so there's always 636 00:28:12,000 --> 00:28:14,680 someone upset about something we're going to say. 637 00:28:14,680 --> 00:28:18,120 But for me, the biggest, biggest part of this role is 638 00:28:18,120 --> 00:28:19,920 communication. If you can pick up the phone and 639 00:28:19,920 --> 00:28:22,400 speak to people, you know, you're a human being as well. 640 00:28:23,120 --> 00:28:25,240 Yes, there might be anger, there might be stress, but we'll get 641 00:28:25,240 --> 00:28:27,320 through it together. That's, you know, my motto and. 642 00:28:27,360 --> 00:28:29,240 And yeah. And swallow the frog, as they 643 00:28:29,240 --> 00:28:30,600 call it. Oh, I've not had that one. 644 00:28:30,600 --> 00:28:32,480 Yeah, that's like, do it first thing in the morning. 645 00:28:32,480 --> 00:28:35,600 Don't delay it. Oh yeah, for me say like you 646 00:28:35,600 --> 00:28:37,920 mentioned, you could sit up all night wiring router, just do 647 00:28:37,920 --> 00:28:40,200 that phone call and and get it out of the way and then you can 648 00:28:40,200 --> 00:28:43,400 tackle the problem. Sorry to give you PTSD but what 649 00:28:43,400 --> 00:28:46,920 was that one call you had to make that you were like Oh my 650 00:28:46,920 --> 00:28:49,280 God how am I going to explain this one? 651 00:28:51,280 --> 00:28:54,480 I've had a few. I'm being that, yeah, the deal 652 00:28:54,480 --> 00:28:56,920 where I met my, my now business party, Andy, we worked on a deal 653 00:28:56,920 --> 00:28:58,360 together. That's how how we met. 654 00:28:58,360 --> 00:29:00,760 That was actually one of the hardest deals both of us have 655 00:29:00,760 --> 00:29:03,520 ever done. I was on the buyer's side, he 656 00:29:03,520 --> 00:29:06,720 was on the seller's side, and the buyers had a mortgage and 657 00:29:06,720 --> 00:29:09,880 joint names. The wife worked for the UN, so 658 00:29:09,880 --> 00:29:12,200 she was posted somewhere, then couldn't come back for six 659 00:29:12,200 --> 00:29:13,920 weeks. She'd like just legally not 660 00:29:13,920 --> 00:29:16,280 allowed to, to leave. We then had to change the 661 00:29:16,280 --> 00:29:19,440 mortgage over to a single name. He had to travel, so we did some 662 00:29:19,440 --> 00:29:22,400 manager's checks, but then he was granted, I think 70% rather 663 00:29:22,400 --> 00:29:25,240 than an 80% mortgage. So there was a lot of calls in 664 00:29:25,240 --> 00:29:28,520 that one, both to to my buyers with the bank and then also with 665 00:29:28,520 --> 00:29:31,120 the seller breaking it to him. That was another week added, 666 00:29:31,120 --> 00:29:33,600 another week added. Uncomfortable. 667 00:29:33,880 --> 00:29:37,000 OK, And then let's talk about costs. 668 00:29:37,000 --> 00:29:42,240 So what should clients or agents budget for when it comes to a 669 00:29:42,240 --> 00:29:44,680 proper conveyancer? And what does that fee actually 670 00:29:44,680 --> 00:29:47,760 cover? So conveyancer fee can range 671 00:29:47,760 --> 00:29:49,880 because this, as I've mentioned before, so many different types, 672 00:29:50,800 --> 00:29:57,720 but really anything between 2 to 3000 up to maybe 1012 thousand 673 00:29:57,720 --> 00:30:02,960 is probably the maximum really that you should pay that will 674 00:30:02,960 --> 00:30:05,480 cover everything that comes in between. 675 00:30:05,480 --> 00:30:08,080 So as I mentioned, the agent will pass us all the the 676 00:30:08,080 --> 00:30:09,600 documents once it's signed and agreed. 677 00:30:10,200 --> 00:30:13,360 And we're there hands on every day up until the end point, 678 00:30:13,640 --> 00:30:17,440 making sure, like I said, the developers are covered, make 679 00:30:17,440 --> 00:30:20,120 sure all the service fees are paid, any chiller fees are paid, 680 00:30:20,800 --> 00:30:23,240 mortgages outside, we can go and get the liability letters. 681 00:30:23,240 --> 00:30:25,640 We're in the banks chasing if, if they haven't delivered on 682 00:30:25,640 --> 00:30:28,880 time, making sure all the documents go to the trustee, 683 00:30:29,400 --> 00:30:31,880 getting everything accurately checked, translated if we need 684 00:30:31,880 --> 00:30:34,160 to. I mentioned companies earlier, 685 00:30:34,160 --> 00:30:36,360 they can be a lot trickier. There's a lot more layers of 686 00:30:36,360 --> 00:30:38,600 documents there. So we'll liaise with all of the 687 00:30:38,600 --> 00:30:42,480 relevant authorities on that. And yeah, just making sure that 688 00:30:42,680 --> 00:30:44,920 everything is done as smoothly and quickly as it can be, 689 00:30:44,920 --> 00:30:47,000 essentially. So that's for you to do your 690 00:30:47,000 --> 00:30:49,720 job. What can agents do to make your 691 00:30:49,720 --> 00:30:52,160 job simpler? Come back to communication 692 00:30:52,160 --> 00:30:54,640 again. The best agents to work with are 693 00:30:54,640 --> 00:30:57,400 ones who want to know what's going on, but are happy and 694 00:30:57,400 --> 00:31:00,000 trust us to to do what we can so we can have that level of 695 00:31:00,000 --> 00:31:02,120 communication. We can work as good cop, bad cop 696 00:31:02,120 --> 00:31:05,200 if we need to with a client. We're all on the same page, 697 00:31:05,200 --> 00:31:06,760 singing. Yeah, singing the same hymns, 698 00:31:06,760 --> 00:31:11,560 they say. Red flag for me is agents who 699 00:31:11,560 --> 00:31:13,120 just Chuck the documents and run away. 700 00:31:13,120 --> 00:31:14,240 They don't want anything to do with it. 701 00:31:14,240 --> 00:31:17,760 I know they've they've paid for conveyancing service, but they 702 00:31:17,760 --> 00:31:19,440 know the client. A lot of the times an agent has 703 00:31:19,440 --> 00:31:21,880 worked for the client for maybe 3-4 months before we get the 704 00:31:21,880 --> 00:31:22,960 deal. We're brand new. 705 00:31:22,960 --> 00:31:25,280 They might know little things that help us break something, 706 00:31:25,360 --> 00:31:26,760 you know, break some news to someone. 707 00:31:26,760 --> 00:31:31,120 Or just balance it correctly really, I suppose. 708 00:31:31,120 --> 00:31:37,600 OK, all right, So advice that you can give to agents who want 709 00:31:37,600 --> 00:31:40,400 to level up their post sale process? 710 00:31:41,080 --> 00:31:43,240 So work with good conveyancers, work with experienced 711 00:31:43,240 --> 00:31:45,880 conveyancers who can help teach and guide along the way. 712 00:31:46,920 --> 00:31:49,760 Don't, don't shy away from the from the conveyancing process. 713 00:31:49,760 --> 00:31:52,200 Yes, trust your conveyancers and let them do the, the legwork, 714 00:31:52,840 --> 00:31:54,520 but ask questions. Go to a transfer. 715 00:31:54,520 --> 00:31:56,840 If you've never been to a lot of agents I've worked with who've 716 00:31:56,840 --> 00:31:59,320 never been to a transfer, go and see see what happens. 717 00:31:59,640 --> 00:32:02,080 It helps in the sales process. Ultimately, if you can explain 718 00:32:02,080 --> 00:32:04,440 to someone what's going to happen next, it makes the whole 719 00:32:04,440 --> 00:32:05,440 deal smoother. So. 720 00:32:06,040 --> 00:32:07,960 Represent both parties in the transaction. 721 00:32:07,960 --> 00:32:09,320 Yeah, we can here. Yeah, OK. 722 00:32:09,320 --> 00:32:11,200 Yeah. And I actually find that easier 723 00:32:11,240 --> 00:32:13,200 because then you've got everything and you can juggle 724 00:32:13,200 --> 00:32:15,360 everyone together. Whereas when you've got we, we 725 00:32:15,360 --> 00:32:16,840 work with other conveyancers and agents. 726 00:32:16,840 --> 00:32:19,600 That's no problem, but they might not work in the same style 727 00:32:19,600 --> 00:32:23,720 as us, or not as quickly as us. And so a lot of agents that are 728 00:32:23,720 --> 00:32:27,640 going on, on secondary agents, let's say going on listing 729 00:32:27,640 --> 00:32:32,560 appointments, how can they sell the conveyancing package to 730 00:32:32,560 --> 00:32:33,520 their seller? Yeah. 731 00:32:34,160 --> 00:32:36,720 So I would say to sell it from that point actually. 732 00:32:36,720 --> 00:32:38,520 So as soon as you meet the client, they'll start asking 733 00:32:38,520 --> 00:32:40,280 what fees do we need to pay? Add it in there. 734 00:32:40,280 --> 00:32:42,400 So you gonna have your transfer fee, your trustee fee, your 735 00:32:42,400 --> 00:32:44,320 conveyancing fee, drop it in there straight away. 736 00:32:44,560 --> 00:32:47,640 Explain the difference of, you know, a convenience with someone 737 00:32:47,640 --> 00:32:49,000 who's going to look after you afterwards. 738 00:32:49,000 --> 00:32:52,120 They know the paperwork like the back of their hands and then 739 00:32:52,120 --> 00:32:53,360 it's it's always dropped in along. 740 00:32:53,360 --> 00:32:55,520 It's it's not. Again, a lot of agents will wait 741 00:32:55,520 --> 00:32:57,960 right to the end and then sneak it in the form F And then of 742 00:32:57,960 --> 00:32:59,880 course we're going to have problems because they think it's 743 00:32:59,880 --> 00:33:01,840 an add on. They don't see the benefit. 744 00:33:02,560 --> 00:33:04,840 I mentioned again earlier, sorry about insurance. 745 00:33:05,000 --> 00:33:06,400 You sell it as an insurance policy. 746 00:33:06,400 --> 00:33:08,760 You don't want to use them, but if you do need them, they're 747 00:33:08,760 --> 00:33:11,040 there and call us as well if they need to. 748 00:33:11,040 --> 00:33:12,840 If the client's unsure, they don't know who are. 749 00:33:13,160 --> 00:33:14,360 Let's have a conversation with them. 750 00:33:14,440 --> 00:33:17,040 A lot of clients like the fact that we're independent. 751 00:33:17,040 --> 00:33:19,480 We don't work for the agency. We could be separate. 752 00:33:19,480 --> 00:33:20,720 They, they have a conversation with us. 753 00:33:20,720 --> 00:33:22,520 They, they know again, we're human beings. 754 00:33:22,520 --> 00:33:25,760 We're people, we're nice people and we can sell ourselves to 755 00:33:25,760 --> 00:33:27,800 them as well. So work, work with us and be a 756 00:33:27,800 --> 00:33:29,720 team. So do you, do you work with 757 00:33:30,000 --> 00:33:33,120 mostly boutique brokerages or have you got some big players 758 00:33:33,120 --> 00:33:34,760 on? We do a bit of both actually. 759 00:33:34,760 --> 00:33:37,120 So yeah, primarily boutique because they don't have in 760 00:33:37,120 --> 00:33:38,520 house. So they they like having that 761 00:33:38,520 --> 00:33:43,600 trusted partner to to work with. But we have also we do a lot of 762 00:33:43,600 --> 00:33:48,320 overflow so big agencies have in house, but maybe some of their 763 00:33:48,320 --> 00:33:50,920 in house go on holiday at the same time or someone's sick or 764 00:33:50,920 --> 00:33:52,960 whatever and actually they've suddenly got 40 deals. 765 00:33:53,160 --> 00:33:55,440 They don't know what to do well. I see like supply chain 766 00:33:55,440 --> 00:33:56,760 teachers. Exactly. 767 00:33:56,760 --> 00:33:58,000 Supply teachers. Exactly. 768 00:33:58,160 --> 00:34:00,000 Yeah, supply chain teachers. So, yeah. 769 00:34:00,000 --> 00:34:03,720 So we, we do that as well. We've also got some agents that 770 00:34:03,720 --> 00:34:05,840 we've just known for a long time and got a good relationship 771 00:34:05,840 --> 00:34:07,360 with. They may move companies and go 772 00:34:07,360 --> 00:34:10,000 to a big one, but they still use us as they trust us and we've 773 00:34:10,000 --> 00:34:13,080 built that rapport with them. So if if there was ever a year 774 00:34:13,080 --> 00:34:16,679 where you'd have had had to step in as supply teachers, this year 775 00:34:16,679 --> 00:34:17,400 isn't it? Yes. 776 00:34:17,600 --> 00:34:18,920 This year has been a busy one, yeah. 777 00:34:19,400 --> 00:34:22,440 And if someone's got their own, if they've got in house sales 778 00:34:22,440 --> 00:34:26,400 progression and they're under pressure to sell that service, 779 00:34:26,480 --> 00:34:28,480 you won't really feature, will you? 780 00:34:28,760 --> 00:34:31,639 No, they they, yeah, they have their own, their own cost and 781 00:34:31,639 --> 00:34:34,000 their own prices. But you might be like. 782 00:34:34,120 --> 00:34:37,120 Yeah, like I say, I just for me having done both because I did 783 00:34:37,120 --> 00:34:39,880 in house for for most of the beginning of my career. 784 00:34:41,400 --> 00:34:43,960 I think independent is massively important for clients because 785 00:34:43,960 --> 00:34:47,600 it's you have got someone truly looking after your interests in 786 00:34:47,600 --> 00:34:48,679 house. Of course they want to get the 787 00:34:48,679 --> 00:34:51,080 deal across the line, but they want to get the agency's 788 00:34:51,080 --> 00:34:53,280 Commission across the line. That's their main priority. 789 00:34:53,280 --> 00:34:56,440 Whereas for us, yes, it might be annoying, we might have to take 790 00:34:56,440 --> 00:34:58,880 a few more boxes, but you know, it's done completely safely and, 791 00:34:58,880 --> 00:35:00,280 and securely and, and we're there. 792 00:35:00,680 --> 00:35:04,160 Brilliant. OK, we want some juicy stories 793 00:35:04,160 --> 00:35:06,840 or funny stories from the transfer table. 794 00:35:07,600 --> 00:35:09,720 Oh, OK. The biggest one I think was the 795 00:35:09,720 --> 00:35:12,160 one I mentioned before. So I had, yeah, a divorced 796 00:35:12,160 --> 00:35:15,040 couple who would not sit in the same room with each other. 797 00:35:16,240 --> 00:35:19,680 He was actually quite nasty in the end and took a bigger 798 00:35:19,680 --> 00:35:23,000 portion of the the fees. So there was a physical fight in 799 00:35:23,000 --> 00:35:24,120 the land department. So that was. 800 00:35:24,120 --> 00:35:25,360 No way that was. Interesting. 801 00:35:25,480 --> 00:35:28,200 That was back in Dearest. So that was that was an 802 00:35:28,200 --> 00:35:32,640 interesting one. What else have I got? 803 00:35:33,800 --> 00:35:36,680 They're not particularly juicy because it's people's lives. 804 00:35:36,760 --> 00:35:37,880 Yeah, you're dealing with it. Yeah. 805 00:35:37,880 --> 00:35:39,440 There's a lot of fights over money. 806 00:35:40,600 --> 00:35:43,440 A lot of people can get very emotional when they're buying or 807 00:35:43,440 --> 00:35:45,160 selling property. So yeah, we we definitely have 808 00:35:45,160 --> 00:35:47,400 to deal with a lot of tears, tantrums. 809 00:35:48,240 --> 00:35:49,560 You're probably just used to it. It's. 810 00:35:49,560 --> 00:35:50,440 Probably it is. It's. 811 00:35:50,440 --> 00:35:52,080 Yeah, it's. Probably juicy stories to 812 00:35:52,080 --> 00:35:54,120 everybody else, but yeah, it's just like another day in the 813 00:35:54,120 --> 00:35:55,080 office. Exactly. 814 00:35:55,160 --> 00:35:57,640 Do you think it's quite bland like property management? 815 00:35:57,760 --> 00:36:00,320 No, I, I think the reason I've stuck at it for so long is 816 00:36:00,320 --> 00:36:01,920 because it is different every day. 817 00:36:01,920 --> 00:36:04,200 It's different. Every client is different, who 818 00:36:04,200 --> 00:36:05,720 you're dealing with. They've come from completely 819 00:36:05,720 --> 00:36:07,840 different walks of life. They've got their money 820 00:36:07,840 --> 00:36:10,160 different ways. So yeah, it's it's interesting, 821 00:36:10,320 --> 00:36:12,600 really. And tell us about a deal that 822 00:36:12,600 --> 00:36:16,920 you saved from collapse. Every day. 823 00:36:16,960 --> 00:36:18,440 Every. Day. 824 00:36:18,440 --> 00:36:20,960 That's what I do. But yeah, but it is that's, 825 00:36:20,960 --> 00:36:23,720 that's every day. Every day there is something on 826 00:36:23,800 --> 00:36:26,920 a deal that is someone is arguing over or someone is 827 00:36:26,920 --> 00:36:31,240 threatening to get a lawyer involved or yeah, or not go to 828 00:36:31,240 --> 00:36:34,040 an appointment. So that becomes a day-to-day 829 00:36:34,040 --> 00:36:36,360 thing for us, really. And do you think that you 830 00:36:36,360 --> 00:36:41,760 probably save more deals than and of course, you probably save 831 00:36:41,760 --> 00:36:45,440 more deals than an agent could? Yeah, yeah, I think that's fair 832 00:36:45,440 --> 00:36:47,720 to say because we're dealing with a lot more deals than an 833 00:36:47,720 --> 00:36:50,200 agent is. But I would say, I'd say the 834 00:36:50,200 --> 00:36:53,040 majority of deals aren't on the verge of collapse all the time. 835 00:36:53,080 --> 00:36:55,600 Even if people are fighting, like I mentioned before, there 836 00:36:55,600 --> 00:36:57,960 is always a way there's you need to understand what their motive 837 00:36:57,960 --> 00:37:00,200 is, what they're, what they're actually upset about and then 838 00:37:00,200 --> 00:37:03,440 you can tackle it. And I think again, the majority 839 00:37:03,440 --> 00:37:05,480 of cases both buyer and seller wanted to go through. 840 00:37:05,480 --> 00:37:07,600 That's why they signed the Form F in the 1st place. 841 00:37:08,800 --> 00:37:13,560 We deal with a lot of emotional management, shall I say. 842 00:37:13,720 --> 00:37:16,040 What is it? The three things in life, Death, 843 00:37:16,080 --> 00:37:17,560 divorce and buying and selling house. 844 00:37:17,560 --> 00:37:20,040 It's the most stressful. So we're dealing with hundreds 845 00:37:20,040 --> 00:37:21,560 of people every day who are doing that. 846 00:37:22,560 --> 00:37:24,960 And that, yeah, comes with a, like I mentioned, a lot of 847 00:37:24,960 --> 00:37:28,280 tantrums and tears. So we have to be sort of 848 00:37:28,280 --> 00:37:31,920 everyone's counsellor and. So how do you manage to stay 849 00:37:31,920 --> 00:37:35,040 sane during all of this? Yeah, I'm quite a patient 850 00:37:35,040 --> 00:37:36,040 person. I've. 851 00:37:36,040 --> 00:37:38,200 You need to be. Yeah, I've had a lot of practice 852 00:37:38,200 --> 00:37:39,680 dealing with my husband over the years. 853 00:37:39,680 --> 00:37:40,920 He's quite a difficult character. 854 00:37:41,200 --> 00:37:43,160 I've got two small children. I think anyone will say the 855 00:37:43,160 --> 00:37:44,760 same. If fighting fires left, right 856 00:37:44,760 --> 00:37:47,920 and centre, yeah, it just becomes part of it. 857 00:37:47,920 --> 00:37:51,400 Just deep breaths, yeah? Breathwork. 858 00:37:51,400 --> 00:37:52,200 Breathwork. Yeah. 859 00:37:52,200 --> 00:37:53,240 Interesting. OK. 860 00:37:53,600 --> 00:37:57,840 And finally, what do you wish agents knew about conveyancing, 861 00:37:58,080 --> 00:38:01,360 sellers knew about conveyancing, and buyers knew about 862 00:38:01,360 --> 00:38:03,920 conveyancing? Agents, just that we're on your 863 00:38:03,920 --> 00:38:05,080 side. We're not the enemy. 864 00:38:05,080 --> 00:38:07,600 We're not trying to find fault. We want the deal to go through. 865 00:38:07,840 --> 00:38:09,920 We want to close it. We just want everyone to be safe 866 00:38:09,920 --> 00:38:14,840 and, and secure buyers and sellers the same. 867 00:38:14,840 --> 00:38:16,240 But it's just that we're there to help. 868 00:38:16,600 --> 00:38:19,600 Sorry, not to hinder. We're there to to do things 869 00:38:19,600 --> 00:38:21,360 smoothing and efficiently and, and to trust us. 870 00:38:21,400 --> 00:38:23,440 Really just know. I know again, there's a lot of 871 00:38:23,440 --> 00:38:25,760 information out there. People think they know better, 872 00:38:25,760 --> 00:38:28,280 but just let us do what we can do. 873 00:38:28,360 --> 00:38:31,920 And do not ask ChatGPT Yes. Exactly. 874 00:38:32,240 --> 00:38:34,320 Yeah, please just ask. I don't mind if you ask another 875 00:38:34,320 --> 00:38:37,200 conveyancer, but yeah, go to reliable sources to get your 876 00:38:37,200 --> 00:38:38,080 information. Brilliant. 877 00:38:38,120 --> 00:38:41,040 Well, there you have it, the woman that you need in your 878 00:38:41,040 --> 00:38:43,920 corner once that deal has been done. 879 00:38:44,120 --> 00:38:48,000 Thank you very much, Lauren, for educating us on. 880 00:38:48,280 --> 00:38:50,360 Thank you. What goes on behind the scenes? 881 00:38:50,360 --> 00:38:54,600 And yeah, next time we need some more juicy stories. 882 00:38:54,600 --> 00:38:56,520 Get some. Yeah, I'll see what I can find. 883 00:38:57,600 --> 00:39:01,560 So yeah, reach out to Lauren if you've got any queries or not 884 00:39:01,560 --> 00:39:03,680 just any random queries. Yeah, Any queries? 885 00:39:03,840 --> 00:39:04,400 Yeah. Any gold? 886 00:39:04,480 --> 00:39:06,840 Yeah, Golden Bees is eviction notices, properties, anything 887 00:39:06,840 --> 00:39:10,560 you need, property gifting, property gifting, dancing, just 888 00:39:10,560 --> 00:39:12,720 any property questions. Okay, there you go. 889 00:39:12,720 --> 00:39:13,920 I'll leave the details down below. 890 00:39:13,920 --> 00:39:16,480 Thank you very much so much. Hope you enjoyed that episode. 891 00:39:16,720 --> 00:39:18,360 Don't forget to like, share and subscribe.