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The distinction for between 
remote and distributed comes 

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from me, for two places one, my 
engineering background. 

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I don't like a lot of 
distributed systems and how to 

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make them resilient, but to just
the importance of Words, which I

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think are words, create reality 
and even the word remote and 

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distributed, like if your 
remote, it implies that there's 

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some essential that you're far 
away from and work with so much 

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about connection. 
You want to be close to your 

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colleagues. 
You want to be connected. 

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You don't want to be remote from
them. 

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Hello, and welcome to design, 
adjacent the podcast that talks 

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about the Nexus of design both 
today. 

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And tomorrow. 
I'm your host vdf Johnson and 

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today, our guest is an 
innovator, entrepreneur Champion

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coder and blogger. 
I am pleased to welcome to 

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design adjacent none. 
Other than Matt mullenweg 

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founding developer of Wordpress.
We open source software. 

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You By more than 40% of the web 
today. 

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WordPress is a part of whom at 
is it's not something that you 

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cannot work on. 
WordPress, is a part of who he 

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is. 
The company is celebrated almost

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20 years, the project touches a 
ton of people and that's an 

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understatement. 
He considers himself, very lucky

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to be able to work on a project 
of this nature and something he 

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loves so much. 
Matt is the CEO of automatic, 

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which is now a force behind 
wordpress.com. 

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Jetpack will Commerce in other 
products, including Tumblr. 

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The company's mission is simply 
and powerfully to make the web a

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better place. 
Net. 

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Welcome to the design adjacent. 
Thank you so much. 

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It's a pleasure to be here. 
Yeah, it's really incredible. 

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When we think about it, looking 
back almost 20 years. 

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The sheer impact that WordPress 
has had. 

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So anyone who's listening to us,
if you would take 10 sites, at 

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least four of them are built on 
WordPress when you start it. 

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Did you believe that you could 
have that potential reach with 

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this wonderful idea of an open 
source way to build the web. 

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Now I think like many projects, 
it started with kind of a 

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scratch, your own itch, right 
there. 

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It was very much. 
I was using other blogging 

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software out of it really fits 
and so myself and a few of the 

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like-minded individuals, 
including the co-founder of 

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Wordpress, Mike little, the, a 
started just hacking on 

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something. 
We thought would fit better. 

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And that has continued to help 
us. 

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I think far beyond where any of 
us would have ever imagined. 

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But the nice thing is it gets 
renewed, right? 

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So every time that I go to a 
WordPress event or hear a story,

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From someone or someone tweets 
that meteorites an email. 

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It really reminds me. 
It takes me back to those very 

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first days of like, oh, we're 
just trying to make something 

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that at least one person finds 
useful. 

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I remember the first time we 
connected a met. 

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The first thing I could simply 
say to you is just thank you as 

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a young marketing director and 
working for Community projects 

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or small startups, you know, I 
remember kind of rolling my 

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sleeves up and using Wordpress 
in the themes to take us from 0 

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to 60. 
In ways that small startups, 

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couldn't imagine or community 
art projects. 

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Couldn't imagine and you went 
from not having a web presence 

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to having something that was 
respectable credible and 

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impactful and I share that as a 
part of my career journey. 

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I can actively remember those 
times using Wordpress and 

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getting excited when I found out
there beans or working with 

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developers to bring It Forward. 
So but I want to go back a 

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little further than just the 
start of Wordpress. 

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I'm going to take you back to 
Houston where you're born and 

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raised and talk a bit about. 
Matt in high school. 

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I saw that you attended the 
Houston School of the Arts. 

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What was the goal that what was 
the vision for life? 

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Wow, I really thought I was 
going to go into music. 

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Okay, at least, if not as a 
full-time job. 

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Then as a night gig already has 
introduced, don't often had 

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other things to support 
themselves. 

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But yeah, I was very lucky being
shoes to saxophone at a 

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relatively young age. 
Okay. 

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Justin had incredible both 
Public Schools. 

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I went to all public, Susan to 
the art school and just really 

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great like teachers and music 
education. 

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So Actually a few years ago. 
I started I just kind of went 

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back and thought of all the 
teachers that have been most 

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influential to me and I happen 
to the about page of my website.

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So am I got TT / about an 
interesting? 

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Most of them ended up being my 
music teachers. 

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All right count the impacts that
I can still remember today. 

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So kind of from third grade to 
through high school, you know 

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every day I'd have a couple 
hours. 

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It's really kind of a testament.
We see the successes you've had 

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but to kind of had that link 
back to the teachers who helped 

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you along the way. 
Way and helped you think about 

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your approach to the world. 
So, you know, you move out of 

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the school of the Performing 
Arts, right, which sometimes 

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seems like an unlikely path but 
makes a lot of sense when you 

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kind of think about what you did
next. 

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So from school performing arts 
University of Houston, right? 

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Yeah. 
I think what the other nice 

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thing is those teachers were 
also my first clients and 

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customers. 
Okay. 

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So all right way, what about the
first build a computer for them 

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or a website for them? 
I mean far, When I was qualified

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to do at the time, so remember, 
I this teacher named Bob Morgan.

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He was also part of University 
of North Texas. 

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Okay. 
He had me build their alumni 

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website or my uncle worked for 
another High School, st. 

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Thomas as a marketing director 
and he was like, can you redo 

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the same time as website? 
So I got like some really great 

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opportunities to build things 
from the same teachers. 

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And yeah, it was one of those 
things were what you love and 

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what you end up being really 
good at or maybe different. 

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So I was okay with music. 
My wasn't at the very top of the

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class or anything like that. 
But I was just I ended up 

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progressing really quickly 
getting pretty good at the tech 

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stuff out of relatively young 
age. 

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So far why I went to University 
of Houston was to just say local

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say closest family and my father
had went there many years 

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before. 
But at the time it already felt 

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like I was able to kind of 
support myself through building 

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websites and computers. 
And and that was really my 

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passion. 
And then if I stayed local I had

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a lot of gigs side plates in 
Big, Bang, gigs and Sir private 

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cakes. 
And so just want to stay in that

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community and I was kind of 
going to college as a check the 

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box take now billion, you know 
studying computer science. 

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I didn't study any computer 
courses in college. 

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So it was it was a time that I 
wish I could return to because 

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okay. 
It's a luxury to be able to 

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focus on learning as your 
full-time job. 

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Always should have been my 
full-time job. 

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When did you feel like you had 
to break through that? 

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You had found the space that you
were passionate about and your 

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skill sets. 
And Police were catching up but 

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that passion. 
When did you feel like you had 

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that moment? 
It was definitely what I was 

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able to pay rents. 
Okay. 

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I own which was a big one and 
luckily and used to be Ramen 

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profitable was pretty low. 
I think my rent was only four 

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hundred twenty-five dollars, 
which was nice, but probably my 

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breakthrough was this event. 
I went to called South by 

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Southwest, which was called an 
awesome. 

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There was a designer. 
I was following named Jeffrey. 

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Zelman, who was a big Advocate 
web standards. 

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Also just did some of the 
coolest designs Fight scene 

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online. 
So he was kind of my first like 

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both designers but Educators 
around that. 

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He really shared as he learned 
which you know, through his blog

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which allowed me to follow on 
the journey with him and he 

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posted he was going to be an 
Austin. 

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And at this conference I had 
never heard of but my sister 

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lived in Austin, so I had a 
place to stay and I had student 

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tickets. 
So I was able to get like a 

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really inexpensive. 
Ticket was probably 18 is I 

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think even for WordPress started
and going to that conference 

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blew my mind, the Interactive 
part or the computer part of 

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South by Southwest at the time, 
was probably just four or five 

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hundred people is pretty small. 
Okay, and for just in the 

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hallways, it's like the internet
became real. 

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All these people who I followed 
online. 

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Usually their website. 
Logs, you know, a lot of things 

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to Jeffrey's opened are kozik 
krawczyk. 

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Who else are admire contact. 
She'll look like a lot of people

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were building the web at the 
time. 

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We're all there in person. 
Okay, they're all really 

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friendly. 
So they like, even I was a kid 

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that no one had ever heard of. 
They would talk to me. 

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And I ended up at dinner with 
some of that and we talked in 

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the holes and I follow them 
around. 

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One of them tried to sneak me 
into an after-party with that 

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wasn't old enough to get into 
because I wasn't yet 21. 

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So they were really, really 
friendly and nice. 

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And so that I felt like I kind 
of meant my truck Houston. 

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I have a few people, right? 
Other super nerds like me that 

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for a part of the Linux User 
Group in the Wi-Fi, User Group, 

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the Palm Pilot group in the 
website group, and we, all 

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right, shake it together, like 
once a month. 

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I was probably like 30 or 40 of 
us and here they are. 

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Was 10 times that. 
And then I got the sense of San 

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Francisco, which was like the 
mecca where everyone eyes. 

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So you come to this conference, 
you go in and you're transformed

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then what next? 
I go back to Houston. 

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Okay, I'll do my bare minimum in
college to get by, and then just

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continue kind of spending. 
My real education was coming 

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online. 
You through books. 

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And following the blog's, if 
some of the people I mentioned 

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and that was what led me to to 
both developing software more as

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I want to customize websites, 
more and more develop, sort of 

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content management to manage 
larger websites, and then that 

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led me and blogging myself, 
which I started with 

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livejournal, the movable type. 
And B, 2, and B. 2 is, of 

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course, what WordPress was based
on price. 

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A lot of it was just what I was 
doing and building myself build 

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on very client driven and very 
personally driven. 

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Building yourself in the moment.
So, you know, we skip ahead and 

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hand we talked about kind of the
the presence of Wordpress Muller

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40% of the web today. 
It's based on that. 

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One of the things that the 
strikes me in our conversations 

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and in looking at what you're 
exploring today, is this simple 

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notion of pushing to make the 
web better more open and more 

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diverse. 
And it seems that if you just 

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looking at your career Journey, 
think that's been a throughput 

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all the way through, from the 
early blog conversations to 

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Wordpress to. 
Even the work you're doing now 

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through Tumblr, making the web a
better more open space. 

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It's something that I think 
about a lot. 

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And we encourage designers, to 
think about a lie. 

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What thoughts do you have for 
how the design enable Community 

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can help? 
To build this promise of a 

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better more open, more diverse 
web. 

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I think what really shaped me 
was the generosity of the 

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community is I was part of the 
music and Jazz community in 

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Houston The Tech Community that 
I joined my teachers and so it 

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just always it's made it a 
really strong part of my role 

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view to say afford to be 
generous and you know kind of 

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try to put out more than you 
take in and so I'm always 

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encouraging professionals 
accomplished people of every 

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field too. 
How can they pay afford right 

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now? 
It's all of us. 

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If we're at some peak of 
success. 

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A lot of folks who helped us 
along the way. 

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So, how can you Volunteer, teach
donate things or just share your

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own learning process, you know, 
you can touch lives that people,

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you might not even meet. 
It could be all over the world. 

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Right? 
And like zelmans blog did for 

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me, you would never anticipate 
that a kid in Houston would read

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this, you know, Big Shot 
designer in New York and that 

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would sort of set me down a path
to be or WordPress. 

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God created. 
So yeah, I would say the anyone 

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listening to this, if you're 
listening to this, you're 

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probably ahead of 99.9% of the 
world in terms of your 

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ridiculous. 
Said, so you can share that as 

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much as possible. 
It's really powerful. 

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And so, also, thank you for 
doing things like this podcast. 

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I feel like that's part of it. 
Oh, no. 

233
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Thank you for setting the 
example as well. 

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You know, it's interesting when 
we talk about the ways in which 

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we can reach Beyond where we 
are. 

236
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And today's world has put a 
challenge on that notion of 

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proximity that our world and our
learning. 

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And the way we work has to be 
limited to where we are. 

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So, you know before we Talk a 
bit about the future of work. 

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I love to ask you. 
These questions. 

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Really simply. 
Where do you feel most 

242
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productive? 
I'm a big believer in investing 

243
00:12:39,500 --> 00:12:43,400
in your environment. 
Okay, order that's your mobile 

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environment or your kind of debt
and so I try to have when I'm at

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home, I try to have objects on 
the desk, that inspire me. 

246
00:12:52,200 --> 00:12:54,900
I try to books nearby that I can
pick up and flip through 

247
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reminders leaders or designers 
or artists that I find exciting 

248
00:13:01,700 --> 00:13:06,700
Arts is really key to me 
lighting, I try to handle so 

249
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there's nice smells and then, 
you know, also investing in the 

250
00:13:09,600 --> 00:13:12,500
tools and you know, great A 
keyboard, Great Mouse. 

251
00:13:12,500 --> 00:13:14,200
Great monitor, like, all these 
sorts of things. 

252
00:13:14,200 --> 00:13:17,000
I do the arm. 
Now, we're monitors on one of 

253
00:13:17,000 --> 00:13:21,200
these like articulating arm so I
can, oh, nice around and have a 

254
00:13:21,208 --> 00:13:24,400
lot of disk space. 
So I'm a huge believer in that 

255
00:13:24,600 --> 00:13:27,000
and I guess it goes through to a
company as well. 

256
00:13:27,000 --> 00:13:31,200
Like, we provide new laptops to 
people every 18 months because 

257
00:13:31,200 --> 00:13:33,600
the old laptops break now, but 
just we want people to have the 

258
00:13:33,600 --> 00:13:35,700
very best tools as they Trail. 
Yeah. 

259
00:13:37,400 --> 00:13:41,500
When I'm on the road, what I try
to think about is focus, And how

260
00:13:41,500 --> 00:13:44,800
do I remove distractions? 
Okay, and for me the best way to

261
00:13:44,800 --> 00:13:47,800
do that is just actually 
headphones and music. 

262
00:13:48,900 --> 00:13:52,200
I find that even if you can't 
control the environment, the 

263
00:13:52,200 --> 00:13:54,800
right music can really get you 
in a flow State and sometimes 

264
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I'll even listen to the same 
song or Same album on repeat for

265
00:13:57,900 --> 00:14:01,200
hours and hours. 
And for me, my biggest battle is

266
00:14:01,200 --> 00:14:04,100
just battling distraction, and I
actually feel like it's gotten 

267
00:14:04,100 --> 00:14:07,700
harder, right? 
That's five years than it's ever

268
00:14:07,700 --> 00:14:10,900
been. 
And so I'm always looking for 

269
00:14:10,900 --> 00:14:14,700
ways to essentially trick the 
distractible part of my mind. 

270
00:14:15,000 --> 00:14:17,700
Okay, you're right. 
Following pray to that 

271
00:14:17,700 --> 00:14:22,200
notification or that right at a 
draw, out of the focus or Flow 

272
00:14:22,200 --> 00:14:25,800
State because it's so easy 
particularly as an executive, 

273
00:14:25,900 --> 00:14:30,700
you know, with now 2000 
colleagues to look at slack or I

274
00:14:30,700 --> 00:14:33,900
can make myself very busy and 
not get the most important 

275
00:14:33,900 --> 00:14:36,200
things on my list. 
Done, right every day, but I 

276
00:14:36,200 --> 00:14:38,500
worked all day and I get 
positive reinforcement for. 

277
00:14:38,900 --> 00:14:41,300
Responding to other people that 
contacted and quickly and 

278
00:14:41,300 --> 00:14:43,100
everything. 
So it's really about just trying

279
00:14:43,100 --> 00:14:46,300
to make that time for the Deep 
work, which it kind of is the 

280
00:14:46,300 --> 00:14:48,400
hard conversation just recently 
for colleague. 

281
00:14:48,400 --> 00:14:51,800
And I talked about moving away 
from a checklist to moving 

282
00:14:51,800 --> 00:14:55,100
towards an impact list. 
Hmm, and saying they're always 

283
00:14:55,100 --> 00:14:57,500
things that I have on the 
checklist that I can do and I 

284
00:14:57,500 --> 00:15:00,700
can check them off and I can 
feel good about that action. 

285
00:15:01,900 --> 00:15:06,200
But they may not contribute to 
the impact that are trying and 

286
00:15:06,200 --> 00:15:07,400
kind of playing around with 
that. 

287
00:15:07,400 --> 00:15:09,600
You know, it's very easy, 
especially in the marketing 

288
00:15:09,600 --> 00:15:10,700
side. 
It's like I've done all these 

289
00:15:10,700 --> 00:15:14,300
things. 
But have I really kind of done 

290
00:15:14,300 --> 00:15:19,200
the work or the items that move 
me towards the impact and kind 

291
00:15:19,200 --> 00:15:21,700
of doing that refreshing that 
you may have 20 items on the 

292
00:15:21,900 --> 00:15:23,900
checklist. 
Put you only have three on an 

293
00:15:23,900 --> 00:15:27,500
impact. 
Yeah, it's so it's in a 

294
00:15:27,508 --> 00:15:29,600
Continuum of that question. 
And you started going down that 

295
00:15:29,600 --> 00:15:32,700
path. 
Where do you feel the most 

296
00:15:32,700 --> 00:15:37,600
creative? 
Mmm and claim that they don't 

297
00:15:37,600 --> 00:15:40,500
have are one in the same. 
Yeah, they yeah, it is sort of 

298
00:15:40,500 --> 00:15:43,600
art. 
So I get really inspired in 

299
00:15:43,600 --> 00:15:46,500
museums. 
If I ever go to the Opera I take

300
00:15:46,500 --> 00:15:49,000
a notebook and I get tons of 
ideas. 

301
00:15:49,300 --> 00:15:53,300
So just trying to I get probably
most inspiration and creative 

302
00:15:53,300 --> 00:15:58,100
from I did the juxtaposition of 
differing Fields, right? 

303
00:15:58,500 --> 00:16:00,500
And so I love seeing artists 
that do that kind of combine 

304
00:16:00,500 --> 00:16:01,900
things. 
I didn't expect. 

305
00:16:02,600 --> 00:16:06,500
And I just find my own mind. 
Turns over problems in a 

306
00:16:06,508 --> 00:16:11,000
different way when I'm engaged 
with a live performance or 

307
00:16:11,000 --> 00:16:14,600
Museum, or just something that I
kind of these, the soul bit. 

308
00:16:16,000 --> 00:16:19,700
I love the conversation at hand,
the juxtaposition. 

309
00:16:19,700 --> 00:16:22,800
I remember the first time I 
heard yo-yo Ma's project can 

310
00:16:22,800 --> 00:16:26,900
experiment with the Silk Road 
brought in all of these 

311
00:16:26,900 --> 00:16:29,200
attributes. 
Ditions in ways that you didn't 

312
00:16:29,200 --> 00:16:33,900
imagine. 
And one of the musicians played 

313
00:16:33,900 --> 00:16:39,400
kind of ancient flute, the other
Wade, some string, instrument am

314
00:16:39,400 --> 00:16:41,100
remembered. 
I never seen before they got 

315
00:16:41,100 --> 00:16:44,500
bagpipe as well. 
Yeah, and the third artist was 

316
00:16:44,500 --> 00:16:47,300
this incredible human beatbox, 
huh? 

317
00:16:47,300 --> 00:16:50,100
So in this moment, I'm sitting 
there and completely blown away 

318
00:16:50,100 --> 00:16:53,000
about this musical Jack's 
position and they went on a tour

319
00:16:53,300 --> 00:16:57,100
of the history of global music 
and with those three 

320
00:16:57,100 --> 00:17:00,400
instruments. 
Which is kind of incredible in 

321
00:17:00,400 --> 00:17:03,600
that space. 
So when you know, we talked 

322
00:17:03,600 --> 00:17:06,700
about where we feel most 
productive and where Reese will 

323
00:17:06,700 --> 00:17:09,300
most creative. 
And at the heart of that is kind

324
00:17:09,300 --> 00:17:11,400
of our thoughts about how we 
work. 

325
00:17:11,400 --> 00:17:18,200
And I know the New York Times 
noted you as really the champion

326
00:17:18,200 --> 00:17:23,300
and patron saint in some ways of
mobile working thinking of 

327
00:17:23,300 --> 00:17:25,900
working differently outside of 
back of working from home. 

328
00:17:25,900 --> 00:17:28,700
I love when you write up the 
distinction between between 

329
00:17:28,700 --> 00:17:30,300
remote work and distributed 
work. 

330
00:17:31,400 --> 00:17:33,700
Could you talk a bit about that 
and your view because you're 

331
00:17:33,700 --> 00:17:37,300
really been on the kind of 
Leading Edge of thinking about 

332
00:17:37,300 --> 00:17:40,100
working from anywhere to create 
impact. 

333
00:17:41,300 --> 00:17:43,700
Sure. 
Yeah, that the distinction for 

334
00:17:43,700 --> 00:17:46,200
between remote and distributed 
comes for me, for two places 

335
00:17:46,200 --> 00:17:48,600
one, my engineering background 
as I don't like a lot of other 

336
00:17:48,600 --> 00:17:51,400
of distributed systems and how 
to make them resilient. 

337
00:17:51,500 --> 00:17:55,000
But to just the importance of 
words, I think our words create 

338
00:17:55,000 --> 00:18:01,100
reality and if even the word 
remote and distributed like if 

339
00:18:01,100 --> 00:18:03,500
your remote it implies that 
there's some essential that 

340
00:18:03,500 --> 00:18:07,300
you're far away from and work 
with so much about connection. 

341
00:18:07,400 --> 00:18:08,600
You want to be close to your 
colleagues. 

342
00:18:08,600 --> 00:18:10,700
You want to be connected. 
You don't want to be remote from

343
00:18:10,700 --> 00:18:13,900
them, right? 
So yeah, I don't feel like I 

344
00:18:13,900 --> 00:18:16,000
would wake up the morning. 
Say like I want to be remote 

345
00:18:16,100 --> 00:18:19,000
from my work, my colleagues. 
It seems like a punishment, 

346
00:18:19,000 --> 00:18:21,200
right? 
Yeah, I guess. 

347
00:18:21,400 --> 00:18:24,100
Let Larry is how he punish 
people with solitary confinement

348
00:18:24,100 --> 00:18:26,600
and things like that. 
So yeah, let's not do that. 

349
00:18:26,600 --> 00:18:29,000
Let's do the opposite. 
Let's be super connected but 

350
00:18:29,000 --> 00:18:32,200
distributed and I think it also 
has filled the organization away

351
00:18:32,200 --> 00:18:36,000
where every node on the network 
every person, every part of it 

352
00:18:36,100 --> 00:18:38,700
has an equal opportunity to 
contribute and to connect to all

353
00:18:38,700 --> 00:18:42,100
the other nodes. 
To me distribute is a great word

354
00:18:42,100 --> 00:18:45,200
for that. 
It also you know, I have my 

355
00:18:45,200 --> 00:18:48,400
podcast is called distributed, 
everything's real duster and 

356
00:18:48,400 --> 00:18:49,700
I've seen it adopted more and 
more. 

357
00:18:49,900 --> 00:18:53,500
There's a longer word has more 
syllables, but I think that if 

358
00:18:53,500 --> 00:18:55,800
organizations can consciously 
use it. 

359
00:18:55,900 --> 00:18:58,900
It also will help them adopt the
organizational structures, the 

360
00:18:58,900 --> 00:19:01,500
communication Styles everything 
else, which they'll be more 

361
00:19:01,500 --> 00:19:04,500
successful with in the long run.
It's really clear. 

362
00:19:04,500 --> 00:19:07,400
And in evening at how you've 
grown your organization that it 

363
00:19:07,400 --> 00:19:10,100
was intentional from the 
beginning, right? 

364
00:19:10,200 --> 00:19:12,000
That this is how you structure 
to move forward. 

365
00:19:12,400 --> 00:19:16,400
What advice do you have for 
organizations who have? 

366
00:19:16,800 --> 00:19:21,700
You know, whether the last 24 
months and some not by choice, 

367
00:19:21,700 --> 00:19:24,600
but more by force have moved 
into this space, but they 

368
00:19:24,600 --> 00:19:27,500
realize that this is the future.
What advice do you have for 

369
00:19:27,500 --> 00:19:31,500
those organizations? 
The first thing I recognize is 

370
00:19:31,500 --> 00:19:33,600
that every person and every 
organization is really 

371
00:19:33,600 --> 00:19:34,700
different. 
Right? 

372
00:19:34,900 --> 00:19:39,100
So my best advice would just be 
to keep experimenting. 

373
00:19:39,400 --> 00:19:43,400
I agree had this forced 
unplanned experiment. 

374
00:19:43,500 --> 00:19:46,700
No one asked for but, right Ash.
How much are we learn from it? 

375
00:19:47,700 --> 00:19:51,600
And so whatever it is that 
you're doing, that feels like 

376
00:19:51,900 --> 00:19:54,400
the way things have to be or the
way you have to work and it's 

377
00:19:54,408 --> 00:19:56,800
impossible to imagine the 
opposite, see if you could 

378
00:19:56,800 --> 00:19:59,400
engineer a month where you do 
the opposite. 

379
00:19:59,900 --> 00:20:03,500
Okay, and for us, that also 
means we're thinking a lot about

380
00:20:03,500 --> 00:20:05,000
how to get together in person 
right now. 

381
00:20:05,100 --> 00:20:07,900
Okay. 
Yeah, and hoping that, you know,

382
00:20:07,900 --> 00:20:09,200
there's a light at the end of 
the tunnel. 

383
00:20:09,400 --> 00:20:12,000
We're planning a lot of meetups,
a lot of people getting together

384
00:20:12,000 --> 00:20:14,400
and wondering at this. 
Going to be a commercial real 

385
00:20:14,400 --> 00:20:17,400
estate crash, which means we can
get more collaboration spaces. 

386
00:20:17,500 --> 00:20:20,800
On the planet or something. 
And so it's really just kind of 

387
00:20:20,800 --> 00:20:23,100
looking at what is the opposite 
of what you've been doing and 

388
00:20:23,100 --> 00:20:25,400
take for granted and trying it 
out. 

389
00:20:25,400 --> 00:20:28,900
And then learning from what that
opposite to this sort of 

390
00:20:28,900 --> 00:20:33,700
reasoning via - a - like can 
look can teach you. 

391
00:20:34,400 --> 00:20:38,500
So, have you seen a boom in the 
way in which your teams are able

392
00:20:38,500 --> 00:20:42,600
to work with each other? 
In the last, you know, 24 

393
00:20:42,600 --> 00:20:44,600
months, or have you seen that 
because you walk were? 

394
00:20:45,200 --> 00:20:48,300
Because you are well equipped 
before this moment, right? 

395
00:20:48,300 --> 00:20:50,800
So everyone was already, had the
right equipment. 

396
00:20:50,800 --> 00:20:53,900
They had the right tools. 
They have the cultural evening, 

397
00:20:54,200 --> 00:20:57,700
you know, I will say that since 
the company started its gotten 

398
00:20:57,700 --> 00:20:59,200
so much easier. 
Okay? 

399
00:20:59,700 --> 00:21:00,900
Yeah. 
I just reread it company. 

400
00:21:01,100 --> 00:21:03,800
I mean, we used to do know video
meetings because all the tools 

401
00:21:03,800 --> 00:21:05,800
were so bad, right? 
Really part of the room. 

402
00:21:05,800 --> 00:21:07,700
We just didn't even bother, 
because it was so bad. 

403
00:21:08,300 --> 00:21:11,500
I mean, we started the company 
using RC, which is like text 

404
00:21:11,500 --> 00:21:13,800
chat. 
Okay, AOL Instant Messenger, 

405
00:21:13,800 --> 00:21:16,500
subscribe, like it was really 
kind of cuddle together. 

406
00:21:16,500 --> 00:21:18,700
Probably together here, right? 
Yeah. 

407
00:21:18,700 --> 00:21:21,000
We didn't have p 2 or internal 
blogging system. 

408
00:21:21,400 --> 00:21:23,700
Email was really bad. 
Like, everything was pretty 

409
00:21:23,700 --> 00:21:25,900
rough. 
And what's been cool to me about

410
00:21:25,900 --> 00:21:30,200
the pandemic is how even the big
tech companies are really 

411
00:21:30,200 --> 00:21:32,800
prioritized. 
Things like investing in better 

412
00:21:32,800 --> 00:21:36,700
webcams and better microphone or
the computers, all the video 

413
00:21:36,700 --> 00:21:39,900
tools, whether it's needs or 
hangouts, or whatever it is. 

414
00:21:40,300 --> 00:21:42,600
Like Zoom has gotten a lot 
better teams. 

415
00:21:43,100 --> 00:21:44,500
They're all pretty decent right 
now. 

416
00:21:44,500 --> 00:21:47,800
So I love that. 
It's kind of reshaped all the 

417
00:21:47,900 --> 00:21:50,100
technology companies roadmaps 
because it did really feel it. 

418
00:21:50,100 --> 00:21:54,200
They were ignoring this entire 
space of like people, you know, 

419
00:21:54,200 --> 00:21:57,400
communicating view cameras and 
microphones with their 

420
00:21:57,400 --> 00:22:00,300
colleagues, right? 
What, what do you think is next 

421
00:22:01,100 --> 00:22:04,700
and kind of an ear next as we 
look in 22 and 23. 

422
00:22:04,700 --> 00:22:08,600
What do you think? 
Yeah, I actually think in that 

423
00:22:08,600 --> 00:22:12,300
Hardware side of things. 
We are entering a very exciting 

424
00:22:12,300 --> 00:22:15,800
dock because all the companies 
are really working on it quite 

425
00:22:15,800 --> 00:22:19,000
well and we've gone to the point
where a setup that used to cost 

426
00:22:19,000 --> 00:22:22,600
thousands of dollars. 
You can now get through a new 

427
00:22:22,600 --> 00:22:26,400
Macbook which has incredible 
stereo microphone said Elevate, 

428
00:22:26,400 --> 00:22:29,000
background noise, and portrait 
mode is now built into the 

429
00:22:29,008 --> 00:22:31,100
cameras on phones and 
everything. 

430
00:22:31,500 --> 00:22:34,200
So that to me is been kind of 
amazing and I'm looking forward 

431
00:22:34,200 --> 00:22:36,500
to seeing that trend. 
In you. 

432
00:22:36,500 --> 00:22:41,600
I think the other thing that 
pretty excited about being. 

433
00:22:41,600 --> 00:22:46,100
Next is just people who've gone 
from working on the same place, 

434
00:22:46,100 --> 00:22:48,900
right? 
To working the same way, but 

435
00:22:48,900 --> 00:22:51,600
being in different places are 
starting to adopt a more 

436
00:22:51,600 --> 00:22:56,200
asynchronous work, which I would
call embracing the constraints 

437
00:22:56,200 --> 00:23:00,200
and the benefits of the medium 
of distribute work to unlock a 

438
00:23:00,200 --> 00:23:04,200
lot of flexibility and 
efficiency from how we work 

439
00:23:04,200 --> 00:23:06,600
together. 
So that's I think, Next big 

440
00:23:06,600 --> 00:23:09,100
trend is people working in a 
more asynchronous fashion. 

441
00:23:09,800 --> 00:23:13,500
So in that question, how does 
that shape your leadership as a 

442
00:23:13,500 --> 00:23:17,200
leader is you start to feed see 
people to adopt that approach. 

443
00:23:17,200 --> 00:23:19,400
How does it change the way you 
lead? 

444
00:23:21,000 --> 00:23:25,000
I think that just myself but all
managers and leaders 

445
00:23:25,600 --> 00:23:30,300
particularly in sort of the tech
industry need to relearn how I 

446
00:23:30,308 --> 00:23:32,300
do things. 
It's like learning to play a new

447
00:23:32,300 --> 00:23:33,900
instrument. 
I don't actually think 

448
00:23:33,900 --> 00:23:39,000
distributed work is fully better
or worse at and I'll run an 

449
00:23:39,000 --> 00:23:40,900
office every day. 
Everything that it's just really

450
00:23:40,900 --> 00:23:42,900
different. 
So, what worked for you when 

451
00:23:42,900 --> 00:23:45,600
your team was all, you know, 
within 30 feet of each other. 

452
00:23:45,700 --> 00:23:48,800
It's going to be different from 
when your team is not even 

453
00:23:48,800 --> 00:23:51,900
within 30 miles of each other. 
And when they all start working 

454
00:23:51,900 --> 00:23:55,500
on different time zones, or even
globally, you just have to learn

455
00:23:55,500 --> 00:23:58,200
new ways of communication of 
connecting with people of 

456
00:23:58,200 --> 00:24:01,700
getting folks, a line of driving
urgency and speed. 

457
00:24:02,000 --> 00:24:04,900
It just like learning a new 
instrument, you know, so 

458
00:24:05,300 --> 00:24:07,100
saxophones not better than flute
or piano. 

459
00:24:07,100 --> 00:24:10,600
They're just different. 
Your sex was not better. 

460
00:24:12,500 --> 00:24:15,300
Well, herb also scary because if
you've been successful in your 

461
00:24:15,300 --> 00:24:18,700
career, especially for 10, 20, 
30 years, you're probably really

462
00:24:18,700 --> 00:24:20,600
comfortable with your way of 
doing things and I learned 

463
00:24:20,700 --> 00:24:23,200
Seeing that new thing. 
You're going to be bad for a 

464
00:24:23,200 --> 00:24:26,000
while and it's going to suck. 
It's like learning a new sport 

465
00:24:26,000 --> 00:24:28,400
learn especially when you 
snowboard it or something and I 

466
00:24:28,408 --> 00:24:32,000
just embracing that embracing 
the discomfort and finding that 

467
00:24:32,000 --> 00:24:36,700
beginner's mind is just really 
key and we've all been forced to

468
00:24:36,700 --> 00:24:39,600
do it for a while now, right? 
I'm probably going to be some 

469
00:24:39,600 --> 00:24:41,400
version of this for a long time 
to come. 

470
00:24:41,600 --> 00:24:43,300
If not just because people have 
grown used to it. 

471
00:24:43,300 --> 00:24:45,800
But yeah, that's the what I 
would advise. 

472
00:24:46,200 --> 00:24:48,700
I think that's really powerful 
and wonderful advice. 

473
00:24:48,800 --> 00:24:53,100
Take the we think about it, kind
of leaning into The discomfort 

474
00:24:53,100 --> 00:24:56,300
of the way in which we approach 
the world, you know, we tie has 

475
00:24:56,300 --> 00:24:59,100
a little bit before about what 
role do. 

476
00:24:59,100 --> 00:25:01,100
You think designers can play? 
I'm going to come back to that 

477
00:25:01,100 --> 00:25:02,700
again. 
As you think about this what 

478
00:25:02,700 --> 00:25:06,600
role do you think those who are 
skilled in design, you know, 

479
00:25:06,600 --> 00:25:10,900
whether it's 2D 3D exponential 
experience those who are skilled

480
00:25:10,900 --> 00:25:13,000
in design. 
What do you think they can offer

481
00:25:13,000 --> 00:25:16,400
to helping us shape? 
This new world of work skilled 

482
00:25:16,400 --> 00:25:19,000
and design shaping the new world
of work. 

483
00:25:19,700 --> 00:25:22,400
It's hard to answer that only 
because I feel like design 

484
00:25:22,500 --> 00:25:24,000
benefits. 
Everything it touches. 

485
00:25:24,200 --> 00:25:26,600
Yeah. 
I said, I don't know if it's 

486
00:25:26,800 --> 00:25:31,500
specific to the new world of 
work, but I'm excited about, as 

487
00:25:31,500 --> 00:25:35,800
I mentioned this, the sort of 
user base like the daily users 

488
00:25:35,800 --> 00:25:39,300
of all these tools going 
exponentially, and likely going 

489
00:25:39,300 --> 00:25:42,200
to increase a lot more 
companies. 

490
00:25:42,200 --> 00:25:46,200
Investing more in the tools, a 
both software and Hardware that 

491
00:25:46,200 --> 00:25:49,300
just creates a lot of 
market-driven forces to get. 

492
00:25:50,200 --> 00:25:55,000
You know, now there's not just 0
go to video conferencing, is 

493
00:25:55,000 --> 00:25:58,500
that like five really good ones 
and then those companies it when

494
00:25:58,500 --> 00:26:01,000
it's called, like Loom or loon 
or around or something like that

495
00:26:01,000 --> 00:26:03,900
are actually innovating on that 
model where we're not just you 

496
00:26:03,900 --> 00:26:07,400
know, Brady Bunch boxes, all 
talking to each other but it is 

497
00:26:07,400 --> 00:26:10,500
something a lot more Dynamic. 
Maybe it's easy to throw up a 

498
00:26:10,508 --> 00:26:14,100
virtual whiteboard or I don't 
love these in this time because 

499
00:26:14,100 --> 00:26:17,200
there's so much hype around it, 
but I'm not a big believer in 

500
00:26:17,208 --> 00:26:18,400
The Meta verse. 
Okay. 

501
00:26:18,400 --> 00:26:22,200
I'm a huge believer in an 
augmented reality and talk a bit

502
00:26:22,200 --> 00:26:25,000
about, right? 
We are is actually possible for 

503
00:26:25,000 --> 00:26:28,500
a meeting where everyone's on, 
Zoom, to be way better than when

504
00:26:28,500 --> 00:26:32,500
we were in person, right? 
And it's kind of hard to think 

505
00:26:32,500 --> 00:26:35,400
about that because I love seeing
people as well. 

506
00:26:35,400 --> 00:26:38,500
I guess I do get a lot of energy
from being in a room with folks.

507
00:26:39,000 --> 00:26:42,200
But when you think of what's 
enabled, like, for example, 

508
00:26:42,500 --> 00:26:47,600
everyone's the same height on OK
and zoom and so it's not like 

509
00:26:47,600 --> 00:26:51,400
you're naturally, we have. 
Natural built-in bias has to, 

510
00:26:51,400 --> 00:26:53,900
like maybe listen to taller 
people, more pay more attention 

511
00:26:53,900 --> 00:26:56,200
to them. 
Everyone can be the same volume,

512
00:26:56,800 --> 00:26:58,600
you know, things like I just 
coughed. 

513
00:26:58,700 --> 00:27:01,700
I was able to mute and I'm not 
coughing on people. 

514
00:27:01,700 --> 00:27:05,000
So that's really that. 
That's like not interrupting. 

515
00:27:05,000 --> 00:27:06,700
The audio flow of what's 
happening. 

516
00:27:07,100 --> 00:27:09,800
I have colleagues who are like, 
you know, use Snapchat, filters.

517
00:27:09,800 --> 00:27:12,000
And that, like, I don't have to 
put up makeup put on makeup in 

518
00:27:12,000 --> 00:27:14,000
the morning. 
Okay, just put our filter on my 

519
00:27:14,000 --> 00:27:16,500
camera and it does the 
equivalent. 

520
00:27:16,600 --> 00:27:19,100
So this is these are ways of 
augmenting reality. 

521
00:27:19,500 --> 00:27:22,200
I think number two, I'd love 
that you just made the case for 

522
00:27:22,200 --> 00:27:26,700
why Zoom is better for our world
that I love that a dead space. 

523
00:27:26,700 --> 00:27:30,600
So augmented reality. 
I think as well about the 

524
00:27:30,600 --> 00:27:34,700
ability to quickly tie in items.
Like how many times I've been on

525
00:27:34,700 --> 00:27:37,200
the zoom called where something 
comes up flow of Consciousness 

526
00:27:37,200 --> 00:27:39,600
and we can pull the image. 
We can pull the video, we can 

527
00:27:39,600 --> 00:27:42,100
drop things in a way. 
Yeah. 

528
00:27:42,500 --> 00:27:44,200
It's a really good special for 
designers. 

529
00:27:44,200 --> 00:27:46,500
How often you screen share and 
how fast you can screen. 

530
00:27:46,500 --> 00:27:49,300
Sure is a great indicator of how
fluent. 

531
00:27:49,500 --> 00:27:52,100
At the tools, right? 
And compare that to remember, 

532
00:27:52,100 --> 00:27:55,100
trying to like plug-in. 
So the TV and a conference, your

533
00:27:55,100 --> 00:27:58,200
house, while you and you're 
looking for the dongle or you're

534
00:27:58,200 --> 00:28:00,500
trying to like, put in the code 
to airplay. 

535
00:28:00,500 --> 00:28:03,200
It was always a mess. 
And the Academy Award would 

536
00:28:03,200 --> 00:28:05,000
always go to your colleague for 
pretending. 

537
00:28:05,000 --> 00:28:06,700
They could use the system but 
not. 

538
00:28:08,100 --> 00:28:11,600
Yeah, the moment you're right. 
Yeah, when you get good of that 

539
00:28:11,600 --> 00:28:14,300
online, it's amazing. 
And everyone can, by the way. 

540
00:28:14,300 --> 00:28:17,300
I actually like that, you can 
look things up during a meeting 

541
00:28:17,800 --> 00:28:20,600
and or that you can Mute or go 
off. 

542
00:28:20,800 --> 00:28:23,600
That's you can a screen share 
really quickly. 

543
00:28:23,600 --> 00:28:27,300
Like and that we can all maybe 
put the same notes on our screen

544
00:28:27,300 --> 00:28:29,200
and be like taking notes 
simultaneously. 

545
00:28:29,500 --> 00:28:33,100
These are ways that we can 
augment the reality of our 

546
00:28:33,100 --> 00:28:35,100
meeting experience to make it 
more effective. 

547
00:28:35,400 --> 00:28:38,300
And I think that and I would say
you in any way for being the 

548
00:28:38,300 --> 00:28:40,000
first time. 
I've heard somebody say dongle 

549
00:28:40,000 --> 00:28:43,300
in 24 months. 
Yeah. 

550
00:28:43,300 --> 00:28:45,500
Luckily we have about about 
those thought about that. 

551
00:28:45,500 --> 00:28:47,400
But no, I think you're, I think 
you're right. 

552
00:28:47,700 --> 00:28:55,100
So as we move For this kind of 
Promise of augmented reality, or

553
00:28:55,100 --> 00:28:56,700
an extension of our space in 
here. 

554
00:28:57,300 --> 00:28:59,100
What do you feel is next around 
the corner. 

555
00:28:59,100 --> 00:29:02,300
So we talked about kind of the 
meeting interface where some 

556
00:29:02,300 --> 00:29:05,800
other potential possibilities 
for for augmented reality for 

557
00:29:05,800 --> 00:29:10,500
us, graphical augmented reality.
But so, for our company 

558
00:29:10,500 --> 00:29:13,500
automatic, okay, this is the 
biggest thing that being true 

559
00:29:13,500 --> 00:29:18,100
leadership. 
It is unlocked is Around Talent,

560
00:29:18,600 --> 00:29:19,400
okay. 
All right. 

561
00:29:19,400 --> 00:29:22,800
I would say both on the hiring 
side and on the retention side. 

562
00:29:23,200 --> 00:29:26,500
So one being able to tap into 
the global talent pool. 

563
00:29:26,900 --> 00:29:29,300
There's, you know, Talent is 
equally distributed 

564
00:29:29,300 --> 00:29:31,100
opportunities. 
Not right. 

565
00:29:31,200 --> 00:29:33,600
It doesn't matter where you 
happen to be born, where you 

566
00:29:33,600 --> 00:29:38,200
120, very and Lottery. 
Now with, pretty modest tool 

567
00:29:38,200 --> 00:29:39,700
holes and computers. 
You're on the internet and you 

568
00:29:39,700 --> 00:29:42,500
can be part of a, you know, a 
company like automatic. 

569
00:29:42,500 --> 00:29:45,400
That's right. 
L changing the internet and 

570
00:29:45,400 --> 00:29:46,600
Building Things, all this sort 
of stuff. 

571
00:29:47,200 --> 00:29:50,100
And we pay the same ranges 
regardless of geography. 

572
00:29:50,200 --> 00:29:52,100
So if you're doing the same 
work, she could same pain. 

573
00:29:52,300 --> 00:29:55,400
It doesn't matter to me, where 
nice from, if you live, where 

574
00:29:55,400 --> 00:29:56,600
you wake up and go to sleep 
every night. 

575
00:29:56,600 --> 00:29:59,000
Like, that's all it's all about 
the work. 

576
00:29:59,200 --> 00:30:04,000
And so that has a lot of us. 
I think, to just give people 

577
00:30:04,000 --> 00:30:07,500
opportunities of buying Talent. 
That's not that's everywhere. 

578
00:30:08,200 --> 00:30:12,100
And then to I think the sort of 
autonomy in agency that 

579
00:30:12,100 --> 00:30:14,300
distributed work gives people 
because a lot of control over 

580
00:30:14,300 --> 00:30:18,200
their day their environment, how
they build The workday and 

581
00:30:18,200 --> 00:30:19,400
ability to contribute to 
something. 

582
00:30:19,400 --> 00:30:23,900
Meaningful means our retention 
rates are sorry. 

583
00:30:23,900 --> 00:30:28,200
I should reverse that or 
attrition rates are one quarter 

584
00:30:28,200 --> 00:30:31,000
to one fifth other companies in 
our field. 

585
00:30:31,000 --> 00:30:35,300
So that I just thinks makes for 
a really great culture over 

586
00:30:35,300 --> 00:30:37,300
time. 
So one that you're able to bring

587
00:30:37,300 --> 00:30:40,200
in a true diversity, people not 
just from different places, but 

588
00:30:40,200 --> 00:30:42,900
actually living in different 
places and they're working 

589
00:30:43,100 --> 00:30:46,200
alongside each other in a equal 
fashion because we're all have 

590
00:30:46,200 --> 00:30:48,000
the equal. 
Opportunity to contribute I work

591
00:30:48,000 --> 00:30:53,200
online and then them staying 
longer in bed like that, 

592
00:30:53,200 --> 00:30:56,300
institutional knowledge, 
everything that builds up when 

593
00:30:56,300 --> 00:31:00,400
you get one for 10 years, folks 
is really powerful and I now 

594
00:31:00,400 --> 00:31:02,100
have, you know, a good chunk of 
colleagues. 

595
00:31:02,100 --> 00:31:03,500
I've been working with for 15 
years. 

596
00:31:03,500 --> 00:31:04,600
Now, I was gonna ask you about 
that. 

597
00:31:04,600 --> 00:31:06,000
Okay. 
How long was that? 

598
00:31:06,000 --> 00:31:08,600
Well teens, right. 
Yeah, just a lovable 

599
00:31:08,600 --> 00:31:10,900
communication and trust and 
everything when you're able to 

600
00:31:10,900 --> 00:31:13,600
build that. 
IT professional relationship 

601
00:31:13,600 --> 00:31:16,100
over that amount of time is 
something I really really 

602
00:31:16,100 --> 00:31:19,600
cherish and the only downside 
because people always ask me the

603
00:31:19,608 --> 00:31:22,100
downside is Ozzie. 
I just missed them. 

604
00:31:22,300 --> 00:31:26,200
I wish I guarantee them a lot 
more and even pre covid, you 

605
00:31:26,200 --> 00:31:27,900
know, we could only really see 
each other a few times a year, 

606
00:31:27,900 --> 00:31:30,200
logistically, but that's the one
thing. 

607
00:31:30,200 --> 00:31:32,800
I really love the people I work 
with and I do wish I could spend

608
00:31:32,800 --> 00:31:36,800
more time with them. 
I I love your fear quote in the 

609
00:31:36,800 --> 00:31:38,400
ink article that you had 
recently. 

610
00:31:39,600 --> 00:31:42,000
Bad, he said something really 
interesting about working 

611
00:31:42,000 --> 00:31:44,800
outside of the office and it's 
Basel our what we're talking 

612
00:31:44,800 --> 00:31:49,200
about here that it had quoting. 
You hear an incredible impact on

613
00:31:49,200 --> 00:31:53,600
the individuals and ultimately 
empower the river to lead richer

614
00:31:53,600 --> 00:31:56,900
lives. 
It leads them to be able to 

615
00:31:56,900 --> 00:32:01,500
bring more creativity to their 
work, and their lives, to have a

616
00:32:01,600 --> 00:32:04,900
kind of a powerful statement as 
a leader to kind of understand 

617
00:32:04,900 --> 00:32:08,400
that those actions actually show
up in people's lives and 

618
00:32:08,400 --> 00:32:12,400
different in meaningful ways. 
And so I think it's a testament,

619
00:32:12,400 --> 00:32:16,100
especially if you talk about 
having such long tenure in a 

620
00:32:16,100 --> 00:32:18,100
space that tends to be more 
disruptive. 

621
00:32:18,100 --> 00:32:23,700
Lee Dynamic, right? 
Okay, and you know, automatics 

622
00:32:23,700 --> 00:32:26,800
not for everyone either, right? 
So people might leave in their 

623
00:32:26,800 --> 00:32:29,500
first year. 
That's great because the folks 

624
00:32:29,500 --> 00:32:31,800
who stick around tend to stick 
around longer longer. 

625
00:32:32,100 --> 00:32:35,400
I do truly believe that if folks
are more balanced than the rest 

626
00:32:35,400 --> 00:32:37,400
of their life heat. 
They're also going to be more 

627
00:32:37,400 --> 00:32:41,100
creative of work. 
And so to this end, a company 

628
00:32:42,000 --> 00:32:45,800
can provide an environment for 
them to create that balance. 

629
00:32:45,800 --> 00:32:48,100
We can't do it for them. 
Ultimately. 

630
00:32:48,100 --> 00:32:50,600
People are their own boss of 
their lives. 

631
00:32:51,000 --> 00:32:55,200
If you can sort of create an 
environment that lived itself 

632
00:32:55,200 --> 00:32:57,500
towards giving people some more 
agency and control. 

633
00:32:57,900 --> 00:33:02,200
I think it enables those issues.
Unlocks a lot of time. 

634
00:33:02,200 --> 00:33:04,900
If nothing else, you know, think
of the time save on commuting. 

635
00:33:05,300 --> 00:33:07,300
Look at the time. 
Save on travel, think of the 

636
00:33:07,300 --> 00:33:09,100
time. 
Like all these other things that

637
00:33:09,600 --> 00:33:13,100
you know, were necessary in a 
pre-internet age, right? 

638
00:33:13,100 --> 00:33:16,100
Kind of kept doing them 20 or 30
years longer after we needed to 

639
00:33:16,800 --> 00:33:20,000
so true. 
So I'm going to get personal to 

640
00:33:20,008 --> 00:33:21,400
ask you about that. 
Balance. 

641
00:33:21,800 --> 00:33:26,800
So, you know, we both are 
pre-pandemic, run the planes, 

642
00:33:26,900 --> 00:33:30,700
every day, and back and forth. 
And moving around, tell me about

643
00:33:30,700 --> 00:33:32,200
the role of Photography is 
clean. 

644
00:33:32,200 --> 00:33:36,000
Your life. 
Photography, was how I got 

645
00:33:36,000 --> 00:33:40,400
started publishing on the web. 
I thought it got started 

646
00:33:40,700 --> 00:33:43,800
building websites for myself as 
a way to share my photos. 

647
00:33:43,900 --> 00:33:45,800
Oh, wow. 
It was also definitely something

648
00:33:45,800 --> 00:33:48,000
where digital photography 
because I kind of started in the

649
00:33:48,000 --> 00:33:52,100
digital age, right got to do 
primarily on I was very freeing 

650
00:33:52,100 --> 00:33:55,200
because just this idea that 
something went from scarce. 

651
00:33:55,300 --> 00:33:57,600
You know, you had to pay your 
money Philip. 

652
00:33:57,600 --> 00:34:01,800
Every photo that abundant where,
you know, I could essentially 

653
00:34:01,800 --> 00:34:05,600
take unlimited pictures, allowed
me to take those tens of 

654
00:34:05,600 --> 00:34:09,199
thousands of bad photos, right? 
But let just starting to take a 

655
00:34:09,199 --> 00:34:11,500
few good ones to get your 
Mastery, right? 

656
00:34:12,000 --> 00:34:16,900
The other thing is I think it 
also The camera was like very 

657
00:34:16,900 --> 00:34:21,699
much a security blanket for me. 
Okay, has like a naturally shy 

658
00:34:21,699 --> 00:34:25,100
person, but really wanted to 
connect with people when I would

659
00:34:25,100 --> 00:34:28,300
go into advanced or something 
like that. 

660
00:34:28,300 --> 00:34:32,000
I would always have the camera 
and it became something I could 

661
00:34:32,199 --> 00:34:34,600
one create a little bit of 
distance between me and the rest

662
00:34:34,600 --> 00:34:36,300
of the folks, you know, the 
camera. 

663
00:34:36,300 --> 00:34:37,699
It can be a little bit of a 
wall. 

664
00:34:37,900 --> 00:34:41,300
But then also connection right 
now and like, capturing a fun 

665
00:34:41,300 --> 00:34:43,600
photo someone and sharing them 
afterwards or sitting at the 

666
00:34:43,600 --> 00:34:46,199
people, it always gave. 
Me something to do something to 

667
00:34:46,199 --> 00:34:48,300
talk about like a little totem. 
Alright. 

668
00:34:48,300 --> 00:34:50,300
Broke the ice with with all the 
people there. 

669
00:34:50,500 --> 00:34:54,199
So as just kind of a shy kid and
probably still a shiny gold in 

670
00:34:54,199 --> 00:34:56,600
some ways. 
It's a nice Icebreaker. 

671
00:34:57,200 --> 00:34:59,100
So, yeah, it's big influence on 
my life. 

672
00:34:59,100 --> 00:35:01,000
That's why my usernames fotomat 
everywhere, right? 

673
00:35:01,000 --> 00:35:03,300
Tyler, Graham, quitter. 
It's still photo mat. 

674
00:35:03,500 --> 00:35:06,800
I publish few photos, and I used
to, but it's a big actually. 

675
00:35:06,800 --> 00:35:10,400
One of the resolutions I have 
this year is to get back to that

676
00:35:10,800 --> 00:35:13,500
data that publishing and 
honestly, not just trying to 

677
00:35:13,508 --> 00:35:16,000
post a good one. 
So I just Posting them just out 

678
00:35:16,000 --> 00:35:18,800
of still, I think I knew from 
our conversation for that. 

679
00:35:18,800 --> 00:35:20,300
You love that you love 
photography of. 

680
00:35:20,300 --> 00:35:23,100
But currently it's interesting 
to hear how that Loops back in 

681
00:35:23,100 --> 00:35:25,900
and reinforces. 
So here's the personal question.

682
00:35:26,000 --> 00:35:29,800
Almost the last photo you took 
Oh, that's what I joke. 

683
00:35:29,800 --> 00:35:34,300
Well, I'll do this short and the
easy answer which is I've been 

684
00:35:34,300 --> 00:35:36,600
taking photos on my phone 
constantly now, that's okay. 

685
00:35:36,700 --> 00:35:38,200
They use it as a way to do 
memory. 

686
00:35:38,200 --> 00:35:46,700
So the last actual last one. 
I took let's see was of oh I 

687
00:35:46,700 --> 00:35:49,300
went for a run the other day 
with a couple friends. 

688
00:35:49,600 --> 00:35:53,800
So I took the picture of us 
about to do the run because I'm 

689
00:35:53,800 --> 00:35:56,800
training for a half marathon, 
but the last like series photo, 

690
00:35:56,800 --> 00:35:59,100
I took with the real. 
Amaura was I did a trip to 

691
00:35:59,100 --> 00:36:04,100
Antarctica, but what actually 
plans in 2014 because a few 

692
00:36:04,100 --> 00:36:07,700
months ago, there was a total 
solar eclipse over a penguin 

693
00:36:07,700 --> 00:36:09,500
colony and the middle of 
Antarctica. 

694
00:36:09,800 --> 00:36:12,900
So yeah, it for seven years. 
I planned this trip and finally 

695
00:36:12,900 --> 00:36:15,500
got to go on it. 
When it really exciting was able

696
00:36:15,500 --> 00:36:18,600
to take the t.g.i. 
Mavic, three, the Drone, which 

697
00:36:18,600 --> 00:36:22,100
is an incredible unlock as a 
photographer, or videographer to

698
00:36:22,100 --> 00:36:24,300
have a drone. 
And and I was shooting with a 

699
00:36:24,308 --> 00:36:26,700
Nikon camera, which was really 
fun. 

700
00:36:27,200 --> 00:36:28,800
Okay. 
You're going to show this photo 

701
00:36:28,800 --> 00:36:32,500
with me, right? 
I do, well, I took a lot for 

702
00:36:32,500 --> 00:36:34,400
this out. 
I don't know whether I'm down 

703
00:36:34,400 --> 00:36:35,000
for us. 
It's right. 

704
00:36:35,000 --> 00:36:37,700
Now. 
We're definitely like that. 

705
00:36:37,700 --> 00:36:41,000
That is I would say my biggest 
thing I need to work on is like 

706
00:36:41,000 --> 00:36:43,100
getting a faster workflow for 
okay. 

707
00:36:43,600 --> 00:36:47,100
Going from 1000 photos to 100. 
I was actually inspired. 

708
00:36:47,100 --> 00:36:49,200
There's there was a couple of 
professional photographers on 

709
00:36:49,200 --> 00:36:52,400
the trip including a really 
awesome Sports photographer from

710
00:36:53,100 --> 00:36:55,800
Norway. 
Okay, and his workflow is 

711
00:36:55,800 --> 00:36:59,100
literally taking I think he's 
Shot like 30,000 photos on the 

712
00:36:59,108 --> 00:37:03,000
trip or I shot out and I thought
that was a lot but I was really 

713
00:37:03,000 --> 00:37:05,700
inspired by how he was able to 
really go through them quite 

714
00:37:05,700 --> 00:37:09,500
quickly and winnow it down from 
like 30 thousand to three 

715
00:37:09,500 --> 00:37:12,500
thousand and three thousand two,
one thousand the 1500. 

716
00:37:13,200 --> 00:37:15,600
He just would kind of loop 
through them. 

717
00:37:15,900 --> 00:37:19,000
And I mean, he put some serious 
hours in it and he's definitely 

718
00:37:19,000 --> 00:37:22,600
done this his whole career, but 
it inspired me to be like, hey, 

719
00:37:22,600 --> 00:37:25,100
I need to stop making excuses 
for like getting their just a 

720
00:37:25,100 --> 00:37:28,400
thousand. 
We have 1,000 acre interior. 

721
00:37:28,400 --> 00:37:31,500
So, you know, it's interesting. 
So, you talked about kind of 

722
00:37:31,508 --> 00:37:34,700
Collections and how these things
work together and parsley way 

723
00:37:34,700 --> 00:37:36,800
through. 
I think it's also a metaphor for

724
00:37:36,800 --> 00:37:40,600
you and thinking about your 
company's plural and like how 

725
00:37:40,600 --> 00:37:45,600
they kind of all work together. 
What has been your process of of

726
00:37:45,600 --> 00:37:49,700
getting that Synergy between the
companies you've created? 

727
00:37:49,700 --> 00:37:52,500
And those, you've added in I'm 
thinking in particular. 

728
00:37:52,500 --> 00:37:54,800
Most recently Tumblr. 
Like, how do you think about 

729
00:37:54,800 --> 00:37:57,600
that as a It's kind of an 
exercise. 

730
00:37:58,800 --> 00:38:01,700
You know, I wish I could say, we
had some brilliant, you know, 

731
00:38:01,900 --> 00:38:04,700
secret whiteboard where we 
mapped it all out, but it really

732
00:38:04,700 --> 00:38:08,100
just comes from listening. 
Okay, so our users and customers

733
00:38:08,600 --> 00:38:13,200
and so, you know, 2013 2014 a 
lot of folks using Wordpress for

734
00:38:13,200 --> 00:38:15,300
saying they wanted to do 
e-commerce and so we're like, 

735
00:38:15,300 --> 00:38:16,000
okay. 
Okay. 

736
00:38:16,000 --> 00:38:18,600
Let's go check out e-commerce 
stuff and that led to our 

737
00:38:19,000 --> 00:38:22,400
acquisition of woocommerce, 
which now seven years later is 

738
00:38:22,400 --> 00:38:27,300
doing Thirty 1 billion of sales.
Finger through Commerce. 

739
00:38:27,600 --> 00:38:29,300
It's probably going to be bigger
than the rest of our company 

740
00:38:29,300 --> 00:38:30,800
combined in the next year or 
two. 

741
00:38:31,400 --> 00:38:33,000
And that was really 
customer-driven. 

742
00:38:33,200 --> 00:38:37,000
So I'm just a hugest believer 
of, you know, I love it. 

743
00:38:37,000 --> 00:38:38,800
I think they called it getting 
out of the building or whatever.

744
00:38:38,800 --> 00:38:41,500
It was. 
But just going and listening to 

745
00:38:41,500 --> 00:38:45,400
folks doing some client meetings
like tagging along. 

746
00:38:45,400 --> 00:38:47,000
I do customer support the whole 
company. 

747
00:38:47,000 --> 00:38:51,200
Does it at least once a year and
I try to dip in, you know every 

748
00:38:51,200 --> 00:38:56,500
month or so just you know, as it
like a secret shopper or Boss or

749
00:38:56,500 --> 00:38:57,800
whatever it's called like going 
in there. 

750
00:38:57,800 --> 00:39:01,400
Just answering whoever randomly 
comes in at what's been the most

751
00:39:01,400 --> 00:39:03,700
refreshing surprised you've had 
doing that experience. 

752
00:39:03,900 --> 00:39:06,000
I likewise. 
I love it, being able to come in

753
00:39:06,000 --> 00:39:08,800
and actually engage in all 
different levels with your 

754
00:39:08,800 --> 00:39:13,200
customers stakeholders, but what
recently better online, like 

755
00:39:13,200 --> 00:39:16,700
honestly when I show up to a 
client meeting just who I am 

756
00:39:16,800 --> 00:39:19,800
changes it and I'm not getting 
like really perfect 

757
00:39:19,800 --> 00:39:22,000
representation of what it's like
to talk to a potential 

758
00:39:22,000 --> 00:39:24,900
advertisers or Tumblr or 
something but doing customer 

759
00:39:24,900 --> 00:39:26,900
support. 
Just a chat pod. 

760
00:39:26,900 --> 00:39:28,500
Right? 
Like no one knows me from Adam, 

761
00:39:28,500 --> 00:39:33,200
which is really great. 
Biggest surprises, the ones that

762
00:39:33,500 --> 00:39:36,900
still happen and they drive me 
crazy, but I appreciate it is 

763
00:39:36,900 --> 00:39:39,100
just finding something really 
simple. 

764
00:39:39,500 --> 00:39:42,800
That's broken and a place. 
We haven't looked at in a really

765
00:39:42,800 --> 00:39:45,700
long time. 
Wow, and it's kind of like, wow,

766
00:39:45,700 --> 00:39:48,800
we've got, you know, 200 people 
working on different things for 

767
00:39:48,800 --> 00:39:51,300
wordpress.com. 
But there's this one part of the

768
00:39:51,300 --> 00:39:53,400
sign up. 
That's broken that no one's 

769
00:39:53,400 --> 00:39:55,500
thought. 
Maybe I'd ever thought about an 

770
00:39:55,500 --> 00:39:57,500
addiction. 
It's not even that hard might be

771
00:39:57,500 --> 00:39:59,100
one or two Engineers. 
They need to work on it. 

772
00:39:59,100 --> 00:40:02,900
But it just kind of, we just the
other ways, we're doing 

773
00:40:02,900 --> 00:40:05,300
research, and design, and other 
things just didn't show this one

774
00:40:05,300 --> 00:40:07,300
thing. 
The other thing that also gives 

775
00:40:07,300 --> 00:40:10,600
me a lot of energy from it 
eluded to it earlier, just being

776
00:40:10,600 --> 00:40:13,100
inspired by how people using the
tools, right? 

777
00:40:13,100 --> 00:40:16,500
Like ultimately kind of what our
company does is we make paint 

778
00:40:16,500 --> 00:40:19,900
brushes and canvas has branding.
Really what it's all about is 

779
00:40:19,908 --> 00:40:25,000
what people create on top of it.
And so I just love seeing, you 

780
00:40:25,000 --> 00:40:30,800
know, Is that people are using 
Wordpress and they won and 

781
00:40:30,800 --> 00:40:33,400
Pocket. 
Casts over tools to like, create

782
00:40:33,400 --> 00:40:37,800
something I would imagine. 
So, you often describe yourself 

783
00:40:37,800 --> 00:40:41,500
still and I did when we started 
our conversation as a blogger 

784
00:40:42,400 --> 00:40:48,200
for all the other things, CEO, 
engineer, entrepreneur Jazz 

785
00:40:48,200 --> 00:40:50,600
saxophonist. 
You still always, come back to 

786
00:40:50,600 --> 00:40:54,600
consider yourself a blogger. 
Do you feel that that does it 

787
00:40:54,600 --> 00:40:57,500
feel really true and authentic 
for you to think of yourself as 

788
00:40:57,500 --> 00:40:59,300
a blogger? 
Feels like, that's where you, 

789
00:40:59,300 --> 00:41:01,300
you naturally Center, you come 
back to that. 

790
00:41:02,700 --> 00:41:06,200
Yeah, and honestly when I think 
back to it the most impactful, 

791
00:41:06,200 --> 00:41:09,000
some of the most impactful 
things I've ever done both 

792
00:41:09,000 --> 00:41:12,300
inside the company and just on 
the internet have been sitting 

793
00:41:12,300 --> 00:41:15,000
down at a keyboard. 
I'm getting something out of my 

794
00:41:15,000 --> 00:41:19,800
head and into the world through 
publishing and sometimes that's 

795
00:41:19,800 --> 00:41:22,200
been code. 
And but more often not as 

796
00:41:22,200 --> 00:41:27,300
actually been words in prose. 
And you know, those words in 

797
00:41:27,300 --> 00:41:30,200
prose, can sometimes Inspire 
someone new to contribute or 

798
00:41:30,200 --> 00:41:34,200
Inspire someone to join the Open
E bar, and, you know, I'll do 

799
00:41:34,200 --> 00:41:37,200
lots of things like this because
I love reaching new audiences 

800
00:41:37,200 --> 00:41:40,300
and sort of evangelizing, Open 
Source and distributed work and 

801
00:41:40,600 --> 00:41:42,000
inviting people to work for 
automatic. 

802
00:41:42,000 --> 00:41:44,000
If what we talked about jazz 
them. 

803
00:41:44,300 --> 00:41:49,300
All right, the written word is 
resonates and has ripples in a 

804
00:41:49,308 --> 00:41:53,600
way that even the biggest 
podcasts don't know because it 

805
00:41:53,600 --> 00:41:55,800
could be someone searching for 
something on Google and they 

806
00:41:55,800 --> 00:41:58,500
come across something rotate 
years ago and that leads them 

807
00:41:58,500 --> 00:42:01,400
down a rabbit hole. 
So this just becomes one of 

808
00:42:01,400 --> 00:42:04,800
these Is that you I think find 
your drive, like all humans are 

809
00:42:04,808 --> 00:42:06,900
looking for connection to me. 
The coolest thing about the 

810
00:42:06,900 --> 00:42:09,500
internet is that, whatever 
you're in Sue, there's other 

811
00:42:09,500 --> 00:42:13,200
people that are into that and 
you can start to just buy sort 

812
00:42:13,200 --> 00:42:17,100
of, like, finding your way 
online searching for things, 

813
00:42:17,300 --> 00:42:19,300
finding communities, finding 
great Publishers. 

814
00:42:19,300 --> 00:42:23,200
And then what they share, you 
can really find like the 50 or 

815
00:42:23,208 --> 00:42:27,000
100 people that are into exactly
the things you are. 

816
00:42:27,000 --> 00:42:30,200
Just as passionate about 
quilting, Elvis quilts, or 

817
00:42:30,200 --> 00:42:33,100
whatever it is, or some other. 
Genre of music or whatever 

818
00:42:33,100 --> 00:42:35,800
you're into, you can find that 
tribe and I think that's really 

819
00:42:35,800 --> 00:42:40,700
powerful. 
So, it's hard to believe we come

820
00:42:40,700 --> 00:42:44,400
to the end of our time, but I 
have this one question for you 

821
00:42:44,400 --> 00:42:48,600
to encourage those listening. 
How would you encourage people 

822
00:42:48,600 --> 00:42:52,400
to shape their impact set? 
How would you encourage people 

823
00:42:52,400 --> 00:42:54,900
to find the way that they drive 
impact? 

824
00:42:57,800 --> 00:43:01,900
I find it really helpful for 
myself to zoom out. 

825
00:43:02,500 --> 00:43:05,000
Okay, and well, I'll just tell 
you something. 

826
00:43:05,000 --> 00:43:07,500
I do. 
I keep a goals file every year. 

827
00:43:07,800 --> 00:43:10,900
I have a going back to probably 
2007 in the files. 

828
00:43:10,900 --> 00:43:12,200
Both. 
We're like at the beginning of 

829
00:43:12,200 --> 00:43:14,300
the year. 
All right, my goals. 

830
00:43:14,400 --> 00:43:17,300
All right, great resolutions, 
are things like that, but I 

831
00:43:17,308 --> 00:43:20,000
actually use it to record the 
year as it goes. 

832
00:43:20,200 --> 00:43:23,100
Okay, and so I basically have 
engineered hacks to like get 

833
00:43:23,100 --> 00:43:24,900
myself opening this file 
regularly. 

834
00:43:25,200 --> 00:43:26,800
Okay. 
So if I walk, Movie, I'll put it

835
00:43:26,800 --> 00:43:29,000
in the file. 
If I read a book. 

836
00:43:29,000 --> 00:43:31,500
I put it in the file and I try 
to put significant events and 

837
00:43:31,500 --> 00:43:33,100
they're like, big life events 
things. 

838
00:43:33,100 --> 00:43:37,700
I want to look back on in the 
coming years and remember like, 

839
00:43:37,800 --> 00:43:40,800
oh that's what my sister bought 
the house or that's one way. 

840
00:43:40,800 --> 00:43:43,900
Kyle children was born this day 
or something like that so I can 

841
00:43:43,900 --> 00:43:48,300
look back at like my goals Dash 
2014 file and kind of like 

842
00:43:48,300 --> 00:43:52,300
relive the year a little bit and
that also gets me then reminded 

843
00:43:52,300 --> 00:43:58,200
of the things I wrote so by A 
opening that file regularly, I, 

844
00:43:58,200 --> 00:44:00,700
you know, I can't help but 
sometimes glance over and be 

845
00:44:00,708 --> 00:44:04,900
reminded of these bigger goals. 
So and then I modify them over 

846
00:44:04,900 --> 00:44:07,900
the year and I'll change it. 
So to me it's not like written 

847
00:44:07,900 --> 00:44:11,600
in stone, but it's meant to be a
really Dynamic document that it 

848
00:44:11,600 --> 00:44:15,400
really evolved over the year. 
And I'll put personal goals. 

849
00:44:15,400 --> 00:44:18,400
I'll put business goals 
financial goals. 

850
00:44:18,400 --> 00:44:20,800
Just kind of everything, it's a 
real mix Max, and it's just an 

851
00:44:20,800 --> 00:44:22,400
unstructured. 
I do it in simple notes. 

852
00:44:22,400 --> 00:44:27,000
So it's just an uncertain time a
tile but that is just Perfect. 

853
00:44:27,100 --> 00:44:29,600
Kind of amounts. 
Is it perfect thing for me to 

854
00:44:29,600 --> 00:44:33,600
return to that reminds me of 
like, you know, in my more 

855
00:44:33,600 --> 00:44:37,400
contemplative moments or what 
I'm, you know, talking with 

856
00:44:37,400 --> 00:44:39,700
friends and asking them what 
they think I should do, or what 

857
00:44:39,700 --> 00:44:41,600
I need to focus on or what I 
need to work on. 

858
00:44:41,900 --> 00:44:45,500
I can be reminded of that kind 
of perspective, which is outside

859
00:44:45,500 --> 00:44:48,600
the day-to-day because more than
ever, like I mentioned before. 

860
00:44:48,800 --> 00:44:52,100
It's very easy for me to lock, 
be lost in day-to-day work, 

861
00:44:52,100 --> 00:44:54,800
right? 
And lose sites, the bigger 

862
00:44:54,800 --> 00:44:57,700
things, so, I really need 
reminders like that. 

863
00:44:57,700 --> 00:45:00,100
And it's a text file that yearly
text file has been really 

864
00:45:00,100 --> 00:45:04,700
helpful for me. 
Wow, that's a great way to close

865
00:45:04,700 --> 00:45:10,700
out our conversation today with 
innovator, engineer coder 

866
00:45:10,700 --> 00:45:15,300
blogger and really kind of 
authentic leader here. 

867
00:45:15,300 --> 00:45:17,700
I run the things that I 
appreciate that when we talk is 

868
00:45:17,700 --> 00:45:22,100
just the time that you take to 
reflect on where you are in the 

869
00:45:22,100 --> 00:45:24,700
world around you and how that 
impacts those. 

870
00:45:24,800 --> 00:45:28,400
I thank you so much for joining 
us and in sharing with our 

871
00:45:28,400 --> 00:45:31,000
designer Jason audience. 
Thank you very much. 

872
00:45:31,200 --> 00:45:34,300
Inviting me, looking forward to 
connect again in the future and 

873
00:45:34,300 --> 00:45:35,900
thank you. 
Also, for all the work edgy 

874
00:45:35,900 --> 00:45:37,700
ideas. 
I gets very powerful 

875
00:45:37,700 --> 00:45:40,600
organization. 
Well, thank you, good sir, and 

876
00:45:40,600 --> 00:45:43,800
we will catch up in person in 
the near future. 

877
00:45:43,900 --> 00:45:47,600
We'll see today. 
So thank you all for joining 

878
00:45:47,600 --> 00:45:51,500
this episode of design adjacent.
We invite you back will next 

879
00:45:51,500 --> 00:45:53,800
time, we'll continue our 
conversations and looking at 

880
00:45:53,800 --> 00:45:57,900
design and its impact on the 
world around us both today and 

881
00:45:57,900 --> 00:46:01,100
into tomorrow. 
Thank you, Jonah. 

882
00:46:01,200 --> 00:46:04,100
This episode will be available 
on AIG a.org. 

883
00:46:05,200 --> 00:46:07,000
Please subscribe to our show on 
anchor. 

884
00:46:07,000 --> 00:46:11,000
Apple, podcasts Google play 
Spotify or wherever you get your

885
00:46:11,000 --> 00:46:14,200
podcast. 
Aiga is designed adjacent 

886
00:46:14,200 --> 00:46:18,400
podcasts and its contents by the
copyright of aiga, the 

887
00:46:18,400 --> 00:46:22,800
professional association for 
design All Rights Reserved, any 

888
00:46:22,800 --> 00:46:26,500
redistribution or reproduction 
of part or all of the contents 

889
00:46:26,500 --> 00:46:30,200
in any form is prohibited 
without aig's Express written 

890
00:46:30,200 --> 00:46:33,500
permission. 
My name is Li Shan Wang until 

891
00:46:33,500 --> 00:46:34,100
next time.
