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Hello and welcome to another 
episode of the AIGA Design 

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Podcast. 
My name is Lee Sean Huang Co, 

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Executive Director of Learning 
and Programs here at AIGA, the 

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professional association for 
Design. 

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Hello everyone, I'm Julia 
Donatello, Design Competitions 

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and Event Manager at AIGA. 
In this 11th season of our 

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podcast, we are exploring the 
theme of Eyes on Design, which 

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is also the overarching theme of
AI GS programming this year, 

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which includes this podcast and 
more which we'll be sharing 

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shortly. 
This season's theme is inspired 

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by the legacy of the acclaimed 
AIGA Ion design publication, 

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which ran from 2015 to 2022, 
Challenging our community to 

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look deeper, connect broadly, 
and think further about design. 

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We're dedicating the season to 
fostering a new era of discourse

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by critically analyzing the 
present, bridging disciplinary 

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divides, and boldly facing the 
future. 

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The three eyes include the 
Connecting Eye, which is 

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connecting design with other 
disciplines like technology, 

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science, art and culture. 
The Critical Eye We seek to 

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analyze thoughtful critique and 
design commentary using the 

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lenses that that check and 
analyze A broader cultural and 

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social landscape. 
And finally, the future eye. 

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The Third Eye is about keeping 
tabs on the evolving landscape 

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of design practice, emerging 
trends, and technologies, 

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including AIVRAR, and all sorts 
of other stuff as we design the 

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future together. 
Our guest this episode is Lisa 

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Grolnick, who's both the 
managing director of IF Design 

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USA and the global head of 
Sustainability and impact at IF 

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Design. 
She also hosts the Future of XYZ

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podcast. 
Lisa, it's so great to have you 

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on the show. 
Neutron, it's a pleasure to be 

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here. 
Thanks so much for having me. 

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So let's just dive right in to a
bit of your story, how you got 

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to where you are today. 
You had an interesting journey. 

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You studied political science in
French in undergrad. 

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I'm also a poli sci major 
myself. 

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And then you later earned an 
MBA. 

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So how did design enter your 
life with this this start? 

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Not to belabor like the history,
but I think it's material for 

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where I've landed. 
Design has always been forefront

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to me. 
I grew up in a household that 

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was very focused on interiors, 
landscape architecture and 

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contemporary art. 
So that was really a big part of

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my growing up, as was the 
natural environment. 

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So I really think about 
sustainability also and design 

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have kind of been the lenses 
weirdly, through which I've 

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probably experienced the world 
my whole life. 

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And when I went off to, I grew 
up in Southern California, but 

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when I went to college on the 
East Coast, because I'd spent my

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summers on the East Coast in 
that same place or similar 

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place, I studied political 
science because we'd also been 

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very, very new centric at my 
house and cultural fairs and 

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things. 
So political science became an 

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obvious one to me because I 
thought I'd do psychology or 

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anthropology. 
But in the end, I got really 

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hooked on the poli sci and the 
lens of really thinking about 

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like post colonialism and 
identity politics. 

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I also had the luxury, I call 
it, of being considered like the

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best dressed on campus, which 
was really not that complicated 

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in the 90s in rural Maine when 
you would come from a high 

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school that was double the size 
in Southern California. 

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But I did I I really loved 
clothing as an expression of 

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identity. 
And I ended up writing my 

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college thesis after junior year
abroad and some stints in 

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advertising internships and 
advertising in various cities 

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around the world. 
I actually wrote my thesis on on

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self versus others. 
So it was an identity politics 

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visioned thesis. 
I really wrote my thesis on 

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life. 
But because I'm making this 

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really long winded, I actually 
graduated. 

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And the day I graduated, I was 
had decided I was moving back to

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Paris. 
And my boyfriend at the time 

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said to me, that's lovely, what 
are you going to do? 

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And I said, well, I bought this 
visa and you know, I didn't know

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anything. 
So I thought that I could 

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actually get a job. 
But it turns out I probably for 

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two months could have like 
directed traffic on a on a tour 

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bus. 
But instead I got to Paris and I

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said to him that day and they 
made it realize that I'm going 

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to work in fashion. 
And I ended up actually spending

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the next almost nine years in 
the fashion world and really and

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the intersection of the business
and the creative doing kind of 

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both roles. 
And that's where I find myself 

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still. 
That's an amazing story. 

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Yeah, I love that. 
I love that Lisa. 

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Now shifting a little bit of the
role that you have at IF design 

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at the moment. 
So we know that you oversee I 

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have design award which receives
more than 10,000 entry entries 

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from around 70 countries every 
year from a person that also 

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manages design competitions from
AIJ. 

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And one of them that is actually
a very traditional more than 100

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years old competition. 
The scale that I have design 

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award reaches is incredible. 
So I'm very curious to hear a 

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little bit of the backstage of 
the production. 

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So how is it to receive so many 
entries? 

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How does it work to choose the? 
I know there are, I think more 

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than 90 categories on on. 
Yeah, something on those lines 

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you did. 
Your research well. 

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Yeah, I know there are 
disciplines and the categories 

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and how do you choose the jury 
to to evaluate all that? 

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How long does it take the 
evaluation? 

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If you can share a little bit of
the the backstage, we would love

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to hear more. 
Yeah, absolutely. 

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I mean, you nailed it. 
So if design has been around 

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since 1953 in the post war 
period as the Brits were in 

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charge of kind of Northern 
Europe and we're looking to 

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rebuild Northern Germany and 
kind of moving N they named 

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Hanover, Germany as the location
for what they became the Hanover

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Mesa, which is a convention and 
it was for industrial design. 

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And so we were actually the 
original award component of the 

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Industrial Design Trade Fair, 
which was the largest, most 

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prestigious in the world for 
many, many, many years. 

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It's where, you know, Dieter 
Hams and Braun came out of and 

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everything else. 
So he was one of our original 

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jurors, for instance. 
And so we're coming up and he 

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actually was our first lifetime 
achievement award that we gave 

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two years ago and made his final
public appearance at age 92 on 

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the award stage, which was 
pretty exceptional for everyone 

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in the room, 2500 people. 
But yeah, I mean, it's, it's so 

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we started in product design as 
the discipline and we've 

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subsequently, as you mentioned, 
evolved to 93 categories across 

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these 9 disciplines, which 
product is still definitely the 

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biggest. 
But under product, you have car 

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and transport design, you have 
sports, you have lighting, you 

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have now, you know, 
interconnected ecosystems, you 

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know, you have audio. 
I mean, it got babies and kids. 

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I mean, building materials. 
It goes on and on. 

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Obviously audio and tech and all
the things, but we also have 

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packaging design. 
We have branding and 

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communications design, which is 
both physical and digital, as 

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well as logos and stuff, really 
in AIG as wheelhouse. 

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We have services systems design,
which is growing. 

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We have UXUI architecture and 
interior architecture as well as

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concepts across those things 
that aren't coming to market, 

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which is really fun I have to 
say for architecture and 

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branding in my favorite 
categories for that. 

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But the you mentioned the jury 
process, the jury process and 

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it's really, I think what 
differentiates IF from most of 

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the other cross disciplinary and
global awards out there is the 

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real rigor and objectivity of 
the process. 

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So it's a 2 step process. 
So the 10 to 11,000 entries we 

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get are juried individually by 
subject matter experts in that 

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this last year, we had 130 for 
jurors in that first online, 

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they take 3 1/2 days to jury 
between 300 and 500 entries each

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across 5 criteria. 
So classic design, crit idea, 

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form and function, more kind of 
business, commercialization, 

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differentiation. 
And then, and I know we'll talk 

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about it a little bit, 
sustainability as of two years 

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ago is 20% of the score. 
So those are equally divided and

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they have a zero to 100 score 
for each of those criteria. 

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So the overall become some 
factor of 500, right? 

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Yeah. 
Everyone gets their feedback 

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chart so they can see how 
individual jurors scored them in

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those five criteria and then 
also how they compare to their 

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category on average and overall.
On average at the end of the 

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preliminary jury, 50%, the top 
50% of of of all entries, 

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regardless of geography, 
regardless of category move 

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forward. 
We don't balance. 

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So if you have really tough 
jurors in automotive, for 

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instance, who don't score, you 
might have a lot less automotive

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in the final jury. 
Got it. 

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People are allowed to update 
their applications during a 

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short window in between and we 
encourage all entries that have 

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a physical sample to send to the
final jury hall, which happens 

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either in Berlin or in Hamburg 
traditionally. 

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So in Germany this last year, 
which just happened in mid 

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February, our final jury was 
quite remarkable. 

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We had 500 more physical 
presentations than we've ever 

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had. 
So this really shows how people 

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are involved and understand that
for the jurors to touch and feel

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and really play with the things,
it's really important. 

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Anything else is presented in, 
you know, on a screen. 

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And our jurors sit together for 
2 1/2 days. 

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We bring the jurors together to,
you know, it's very 

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confidential. 
There's no press. 

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And they discuss and they look 
at their starting scores from 

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the preliminary jury and then 
they discuss it together. 

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So it's much more group 
oriented. 

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And from that, we choose 1/3 as 
winner and we choose and then we

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choose 75 gold winners, which is
really the most prestigious 

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high, high end aspect of the I 
Have Design award. 

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And our jurors are, you know, 
global heads of design, chief 

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design officers for companies 
like Samsung, Hyundai, Sony, my 

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goodness, Mattel plus young, you
know, not necessarily big 

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corporate leaders of Harmon, the
audio company architects, the 

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president of the II, the 
International International 

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Interior Design Association, I 
can't speak and CE OS as well as

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independent architects. 
So it's a really robust and 

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very, very senior group that 
really makes it quite 

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extraordinary when they all come
together and share 2 1/2 days in

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person, not only looking at 
what's considered the best of 

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design, but also really, you 
know, discussing where the 

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future is heading, which of 
course is the conversations I 

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like and where there's cross 
disciplinary things and what 

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kind of macro trends we're all 
seeing. 

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And it's, it's quite 
extraordinary. 

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And then we have a big party for
the winners in Berlin at the end

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of April. 
Oh, nice. 

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OK, wow, very, very cool. 
Amazing. 

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So as you just mentioned here 
that you're, I think I, I also 

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heard some other podcast 
interviews from you and you 

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mentioned that you consider 
yourself a, a futurist. 

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So looking back, why? 
How do you think I have Design 

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Awards has made it like it 
continued being a relevant award

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And how do you see the future of
it? 

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I, I love this question. 
You know, look, I, I do consider

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myself a futurist. 
I, I find that it's very funny 

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as a futurist that the words 
that I use seem to somehow get 

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completely bastardized in some 
period of like, you know, two to

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five years from the time I put 
something on my LinkedIn 

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profile, I can no longer say it,
you know, like authentic brand 

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builder, like, you know, went 
the way of 15 years ago. 

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Then it was strategist. 
No one was calling themselves a 

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strategist and it went 
everywhere. 

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And now it's futurist. 
I don't say it anymore because 

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everyone's a futurist, but also 
because, you know, I think what 

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it really means, all of those 
things actually mean the same 

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thing to me, which is, you know,
you're really kind of just very 

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curious in, in life and, and 
reading the, the tea leaves, if 

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you will, and looking ahead and 
connecting the dots. 

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And I think you know IF when I 
came on board nearly three years

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ago now to open the first ever 
North American subsidiary, I had

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never heard of IF. 
And I've been in and around the 

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design world for a long time. 
And I think that's kind of what 

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we're coming up against is in 
the US, especially North 

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American market, IF is not well 
known in certain countries in 

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Germany, in Germany, in Europe, 
including Germany, obviously our

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headquarters and certainly in 
certain industries, we are 

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extremely well known. 
We are also extremely well known

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in the Far East, so Japan, 
China, Taiwan, South Korea, also

231
00:13:50,440 --> 00:13:55,520
Turkey, Brazil, the Netherlands,
Spain, Italy, like places where 

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we've had a presence now for 
over 20 years. 

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We're very well known and 
considered the most prestigious 

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design award. 
So what we have to offer in the 

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US excites me as a as a futurist
because we have a long legacy, 

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which is what makes it 
meaningful. 

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We've retained our relevance. 
We're only continuing to grow 

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since the pandemic, which is 
quite remarkable. 

239
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And what we're hearing in the US
over and over again is how 

240
00:14:22,200 --> 00:14:26,200
relevant the award is. 
But now we also just introduced 

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the Academy, which is executive 
leadership for design leaders. 

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And that's hopefully I'll have a
chance to talk about that a 

243
00:14:33,160 --> 00:14:35,040
little bit. 
But that really ties to the 

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mission of IF Design, which is a
nonprofit foundation to really 

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help designers and the design 
industry at large kind of find 

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its relevance, keep its 
relevance. 

247
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So I I think we see ourselves as
partners and facilitators and a 

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platform and just really a 
active member of the design 

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community globally, not as 
anything more or less than that.

250
00:14:59,160 --> 00:15:00,720
Yeah, Yeah. 
No, I love that. 

251
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Yeah, it makes it makes a lot of
sense. 

252
00:15:03,840 --> 00:15:06,080
And now I'm curious. 
You brought it, you briefly 

253
00:15:06,080 --> 00:15:10,560
mentioned that I think two years
ago there was a change in the 

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criteria in the evaluation 
process of all of the categories

255
00:15:16,120 --> 00:15:19,440
if I'm not mistaken and 
sustainability is now represents

256
00:15:19,440 --> 00:15:23,400
20% of the evaluation. 
Can you elaborate a little bit 

257
00:15:23,400 --> 00:15:28,520
of how was the shift? 
How has it changed, how the if 

258
00:15:28,520 --> 00:15:31,680
it has, if you have seen already
some type of changing in the 

259
00:15:31,680 --> 00:15:38,000
entries that have work folks who
have submitted new entries, a 

260
00:15:38,000 --> 00:15:40,720
little bit of the background 
also of this shift. 

261
00:15:41,600 --> 00:15:43,840
I love that you asked about 
sustainability. 

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I love talking about it. 
When I came on, it was very 

263
00:15:47,720 --> 00:15:51,720
obvious to me that this social 
and environmental aspect was a 

264
00:15:51,720 --> 00:15:55,000
very, very important piece of 
everything for me. 

265
00:15:55,880 --> 00:15:58,400
I'd mentioned before Business 
School, I went to Business 

266
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School after fashion 
specifically to get into 

267
00:16:00,520 --> 00:16:03,480
sustainability and luxury and 
unfortunately graduate into the 

268
00:16:03,480 --> 00:16:06,880
financial collapse of 08 with a 
whole bunch of school debt. 

269
00:16:06,880 --> 00:16:09,760
And that was not the 
conversation that anyone, much 

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00:16:09,760 --> 00:16:11,440
less the luxury sector was 
having. 

271
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And I've really been working on 
the sustainability side behind 

272
00:16:15,920 --> 00:16:18,880
the scenes, not maybe 
explicitly, but in each of my 

273
00:16:18,880 --> 00:16:20,480
roles. 
And so if I was going to take 

274
00:16:20,480 --> 00:16:24,240
this role with IF, it meant a 
lot to me that if we're going to

275
00:16:24,240 --> 00:16:27,800
be this authority and partner to
the design community, we were 

276
00:16:27,800 --> 00:16:29,760
going to need to take on 
sustainability. 

277
00:16:29,760 --> 00:16:33,520
And fortunately, the CEO who had
come on about a year before me 

278
00:16:33,680 --> 00:16:37,960
after the prior CEO had been 
there for almost 30 years, he 

279
00:16:37,960 --> 00:16:40,960
also felt very strongly about 
this as did the award director 

280
00:16:40,960 --> 00:16:42,400
who had been there for about 30 
years. 

281
00:16:42,400 --> 00:16:46,360
So this was really exciting 
collaboration and we pretty 

282
00:16:46,360 --> 00:16:50,120
quickly took what were the five 
criteria I mentioned before. 

283
00:16:50,360 --> 00:16:53,680
The fifth one previously had 
been impact and impact was kind 

284
00:16:53,680 --> 00:16:56,240
of confusing because it was both
commercial impact as well as 

285
00:16:56,240 --> 00:16:59,240
social and environmental. 
And so we just renamed it 

286
00:16:59,240 --> 00:17:02,920
sustainability and we pushed the
kind of leading question of 

287
00:17:02,920 --> 00:17:05,040
commercial impact into 
differentiation. 

288
00:17:05,280 --> 00:17:09,319
And, and then we focus 
sustainability and we've built 

289
00:17:09,319 --> 00:17:14,119
out a working team of outside 
experts who consult with us, if 

290
00:17:14,119 --> 00:17:18,040
you will, if you call them that,
they, they consult with me and 

291
00:17:18,040 --> 00:17:22,000
our team on making sure that the
application makes sense from the

292
00:17:22,000 --> 00:17:24,720
questions and the criteria and 
the accreditations we're asking 

293
00:17:24,720 --> 00:17:28,240
about and really getting to the 
the biggest impact, which is 

294
00:17:28,240 --> 00:17:32,160
different for instance, in cars 
or audio or packaging or 

295
00:17:32,160 --> 00:17:34,640
architecture. 
So really trying to hone in on 

296
00:17:34,800 --> 00:17:39,760
by cap category, what is most 
important, but also then 

297
00:17:39,760 --> 00:17:44,400
advising the jurors, you know, 
in their during process, not as 

298
00:17:44,400 --> 00:17:48,160
jurors, but as expert advisors 
on the sustainability topic. 

299
00:17:48,360 --> 00:17:51,200
So we've really invested heavily
on this. 

300
00:17:51,800 --> 00:17:53,640
I'm really proud of the work 
we're doing. 

301
00:17:53,800 --> 00:17:57,440
We just, as I mentioned, came 
out of the final jury and we had

302
00:17:58,160 --> 00:18:02,000
one expert per jury chairperson,
which really has helped 

303
00:18:02,000 --> 00:18:05,120
accelerate understanding 
acceptance. 

304
00:18:05,120 --> 00:18:07,920
And we look at this as a journey
that we're helping our 

305
00:18:07,920 --> 00:18:11,320
participants become more aware 
of the topic and, and asking 

306
00:18:11,320 --> 00:18:14,440
more, but also our jurors. 
And yeah, you asked like, are we

307
00:18:14,440 --> 00:18:17,120
seeing a difference? 
Like the answer is like the 

308
00:18:17,120 --> 00:18:19,680
quality of the responses is 
getting better. 

309
00:18:21,040 --> 00:18:24,920
We're learning about what we can
ask without overwhelming the 

310
00:18:24,920 --> 00:18:27,400
person filling out the, the 
application. 

311
00:18:28,040 --> 00:18:30,680
And we always said we're 
rewarding good, not punishing 

312
00:18:30,680 --> 00:18:32,640
bad. 
And that's really to try to help

313
00:18:32,640 --> 00:18:35,440
like, you know, rising tides 
lift all ships. 

314
00:18:35,440 --> 00:18:38,000
And that's really our, our 
attitude is like, let's bring 

315
00:18:38,000 --> 00:18:39,920
people along to make things 
better. 

316
00:18:40,600 --> 00:18:43,640
And I'm, I really, I think we're
seeing that all the time. 

317
00:18:43,640 --> 00:18:47,000
And we have 4 gold winners this 
year that were randomly selected

318
00:18:47,000 --> 00:18:50,680
by our sustainability experts as
well as like best in show just 

319
00:18:50,680 --> 00:18:53,480
internally on the sustainability
topic. 

320
00:18:53,480 --> 00:18:57,160
And, you know, we got our first 
ever 100 score in 

321
00:18:57,160 --> 00:18:59,560
sustainability, which was 
incredible. 

322
00:19:00,600 --> 00:19:03,520
So, you know, these are really 
exciting times and we're just 

323
00:19:03,520 --> 00:19:05,280
continuing to push and move 
forward. 

324
00:19:06,480 --> 00:19:08,160
Wow, I love it. 
Yeah. 

325
00:19:08,160 --> 00:19:11,320
I'd love to follow up a bit on 
the sustainability thread and 

326
00:19:11,320 --> 00:19:14,000
then also come back to this IF 
Design Academy, which is how we 

327
00:19:14,000 --> 00:19:18,680
first connected, Lisa. 
So in previous media that you've

328
00:19:18,680 --> 00:19:22,400
been on, you've talked about 
returning to the repairable, the

329
00:19:22,400 --> 00:19:27,360
reusable and updatable in design
and also shifting from short 

330
00:19:27,360 --> 00:19:31,880
term to long term value. 
And so there's a lot of these 

331
00:19:31,880 --> 00:19:34,600
different ways of looking at 
sustainability as you've 

332
00:19:34,920 --> 00:19:37,800
mentioned. 
So how do you see companies and 

333
00:19:37,800 --> 00:19:41,440
designers doing that? 
I mean, I think it's going to 

334
00:19:41,440 --> 00:19:44,720
intersect nicely at least Sean 
probably with the talk of the 

335
00:19:44,720 --> 00:19:47,200
Academy. 
I, I think there's a real 

336
00:19:47,200 --> 00:19:48,280
challenge. 
I mean, there are a lot of 

337
00:19:48,280 --> 00:19:52,720
headwinds as we know, right, 
just in terms of accepting 

338
00:19:52,720 --> 00:19:57,640
sustainability moving forward, 
understanding what it is. 

339
00:19:57,720 --> 00:20:02,520
I think a lot of products are 
very complex and therefore it's 

340
00:20:02,520 --> 00:20:05,640
hard to know the difference. 
There are a lot of materials 

341
00:20:05,920 --> 00:20:09,200
that. 
You know, are nebulous. 

342
00:20:09,200 --> 00:20:12,120
Every market is different in 
terms of, I mean what what we 

343
00:20:12,120 --> 00:20:15,360
can single stream, you know, 
recycle in New York City is 

344
00:20:15,360 --> 00:20:19,080
different than in Providence, RI
or Los Angeles, right. 

345
00:20:19,560 --> 00:20:22,080
So these are really interesting 
aspects. 

346
00:20:22,800 --> 00:20:26,960
One of the partners we've 
brought into this is what we 

347
00:20:26,960 --> 00:20:30,120
call the sustainability working 
group has been some of the 

348
00:20:30,120 --> 00:20:32,760
design leads from the Ellen 
MacArthur Foundation. 

349
00:20:32,800 --> 00:20:35,120
And Ellen MacArthur Foundation 
is one of my favorite 

350
00:20:35,120 --> 00:20:37,720
organizations I've been involved
with for a very long time who 

351
00:20:37,720 --> 00:20:40,200
are focused on kind of 
transitioning to the circular 

352
00:20:40,200 --> 00:20:42,680
economy. 
And all of those words that you 

353
00:20:42,680 --> 00:20:47,320
just use repairability, reuse, 
recycle, etcetera, are parts of 

354
00:20:47,360 --> 00:20:51,240
the, you know, eight step R 
ladder, which we ask people 

355
00:20:51,240 --> 00:20:55,000
about in our application. 
We don't call it the R ladder. 

356
00:20:55,280 --> 00:20:57,200
We don't ask about the 
circularity. 

357
00:20:57,480 --> 00:21:00,840
We ask is it repairable, is it 
recyclable? 

358
00:21:01,080 --> 00:21:04,440
Is it reusable, right? 
Is it refusable? 

359
00:21:04,480 --> 00:21:06,680
We don't ask that because then 
they wouldn't be there. 

360
00:21:06,680 --> 00:21:09,000
They wouldn't have built it. 
But that's really, you know, 

361
00:21:09,000 --> 00:21:11,840
kind of how we're leading, if 
you will, leading the witness to

362
00:21:11,840 --> 00:21:15,800
try to understand in bed. 
We are seeing this last year 

363
00:21:15,800 --> 00:21:18,720
very candidly, that people check
a lot of boxes. 

364
00:21:18,840 --> 00:21:21,760
And then when you actually get 
into, well, where they get to 

365
00:21:21,760 --> 00:21:25,360
write something about it, 
there's not always justified and

366
00:21:25,360 --> 00:21:28,120
it's not conscious greenwashing.
I think that there's a real lack

367
00:21:28,120 --> 00:21:31,240
of understanding. 
And again, someone filling out 

368
00:21:31,240 --> 00:21:33,240
the application may not have 
full purview. 

369
00:21:33,480 --> 00:21:36,960
But if you say that you're, I 
mean, use the headphones as an 

370
00:21:36,960 --> 00:21:40,960
example, right, are repairable. 
You have both designers who 

371
00:21:40,960 --> 00:21:44,240
understand what that is because 
they're experts in audio design 

372
00:21:44,560 --> 00:21:46,520
of the best quality in the 
world. 

373
00:21:46,880 --> 00:21:49,160
And then you have a 
sustainability expert in this 

374
00:21:49,160 --> 00:21:51,520
topic, right? 
And so you're able to look at 

375
00:21:51,520 --> 00:21:54,240
this headphone and say, well, 
they say it's repairable, except

376
00:21:54,240 --> 00:21:56,560
that none of these pieces seem 
to come apart. 

377
00:21:56,560 --> 00:21:59,480
It's molded plastic with foam 
like. 

378
00:21:59,840 --> 00:22:02,160
And again, we reward good, we 
don't punish bad. 

379
00:22:02,160 --> 00:22:04,640
So that doesn't mean that they 
get knocked down. 

380
00:22:04,640 --> 00:22:07,880
It just means that they don't 
get recognized, you know, but 

381
00:22:07,880 --> 00:22:10,080
their materiality might actually
be superior. 

382
00:22:10,080 --> 00:22:13,800
So it's all a discussion, but it
really invokes these 

383
00:22:13,800 --> 00:22:16,120
conversations that are really 
meaningful. 

384
00:22:16,120 --> 00:22:20,800
And So what we're seeing is our 
jurors get more aware and 

385
00:22:20,800 --> 00:22:23,720
because our jurors oftentimes, 
you know, they can't jury their 

386
00:22:23,720 --> 00:22:26,560
own projects. 
That's like a it's very clear 

387
00:22:26,560 --> 00:22:28,920
cut, right? 
Like, you know, someone from 

388
00:22:28,920 --> 00:22:33,480
Samsung steps away if the 
Samsung is is on the table and 

389
00:22:33,480 --> 00:22:34,920
there's a very clear process for
that. 

390
00:22:35,160 --> 00:22:39,280
But if they become aware of oh, 
wow, we said this, but that's 

391
00:22:39,280 --> 00:22:41,280
actually not true. 
Oh, well, there's another way of

392
00:22:41,280 --> 00:22:44,520
doing it that helps everyone, 
you know, because the when the 

393
00:22:44,520 --> 00:22:47,560
leaders in market and the lead 
the people are applying for IS 

394
00:22:47,840 --> 00:22:50,400
they're either some, they're not
all big companies, right? 

395
00:22:50,400 --> 00:22:52,320
They're like leading design 
studios. 

396
00:22:52,480 --> 00:22:54,680
They're young designers starting
out and trying to make their 

397
00:22:54,680 --> 00:22:57,560
mark. 
The more that they all can feel 

398
00:22:57,560 --> 00:23:01,200
invested in these answers to 
these questions, the hope is of 

399
00:23:01,200 --> 00:23:04,120
course, that, you know, they 
become more informed and then it

400
00:23:04,120 --> 00:23:06,480
trickles out into the 
marketplace and then it becomes 

401
00:23:06,480 --> 00:23:09,760
more adopted by consumers. 
And that's the role we hopefully

402
00:23:09,760 --> 00:23:13,640
get to play without being too 
naive about the impact. 

403
00:23:14,680 --> 00:23:17,720
I think that's actually a really
good segue to talking about IF 

404
00:23:17,720 --> 00:23:20,000
design Academy. 
But just to synthesize a little 

405
00:23:20,000 --> 00:23:23,640
bit of what you've been saying, 
Lisa, it's almost like having 

406
00:23:23,640 --> 00:23:27,920
these criteria of sustainability
as part of the application form 

407
00:23:27,920 --> 00:23:31,600
when people submit is both 
there's like a pedagogical value

408
00:23:31,600 --> 00:23:36,040
to those designers as well as 
well as a pedagogical value to 

409
00:23:36,160 --> 00:23:39,120
the jurors saying like, oh, wow,
this is something that I'm being

410
00:23:39,120 --> 00:23:42,080
asked to evaluate on, right. 
And you're like setting a 

411
00:23:42,080 --> 00:23:44,600
standard in that sense. 
And people can go away and say, 

412
00:23:44,680 --> 00:23:47,800
like, OK, how do we learn more 
about this for next time around?

413
00:23:48,320 --> 00:23:51,160
I think it's a great summary at 
least Shawn and the only thing 

414
00:23:51,160 --> 00:23:53,120
I'll add to it if you guys don't
mind. 

415
00:23:54,000 --> 00:24:00,080
To the best of our knowledge, we
are the only cross disciplinary 

416
00:24:00,080 --> 00:24:03,960
or global design award that now 
has embedded sustainability 

417
00:24:03,960 --> 00:24:08,640
fully into the primary during 
criteria of an award across 

418
00:24:08,640 --> 00:24:10,840
everything and not calling it 
out separately. 

419
00:24:11,360 --> 00:24:15,520
So that was really important to 
us in in, in the work we're 

420
00:24:15,520 --> 00:24:19,000
doing and the decision making. 
And I think that's really where 

421
00:24:19,000 --> 00:24:21,360
we're seeing the difference. 
If we called it out separately, 

422
00:24:21,600 --> 00:24:23,400
it wouldn't have the same 
impact, right? 

423
00:24:23,400 --> 00:24:26,880
Because now we're demanding 
that, you know, the Ferrari, 

424
00:24:27,160 --> 00:24:28,680
right? 
Who, who is there? 

425
00:24:28,680 --> 00:24:31,520
They better explain like, what 
are they doing, you know? 

426
00:24:32,440 --> 00:24:33,920
Totally. 
Yeah. 

427
00:24:33,920 --> 00:24:39,280
So we've talked about like using
these award criteria as a form 

428
00:24:39,280 --> 00:24:41,760
of educating designers and 
jurors. 

429
00:24:42,200 --> 00:24:46,520
But IF Design has also created 
programming that's explicitly 

430
00:24:46,800 --> 00:24:49,040
educational. 
And in fact, as I mentioned, we 

431
00:24:49,040 --> 00:24:52,240
met last year in New York City 
at a launch event for the IF 

432
00:24:52,240 --> 00:24:55,200
Design Academy. 
You all have launched with 

433
00:24:55,200 --> 00:24:58,360
initially 5 courses, I believe, 
on design leadership. 

434
00:24:58,360 --> 00:25:02,160
So can you tell us more about 
that move into education as like

435
00:25:02,160 --> 00:25:05,680
an explicit space that IF is 
taking? 

436
00:25:06,240 --> 00:25:09,360
Absolutely. 
I'm really excited about this. 

437
00:25:09,400 --> 00:25:13,760
I think coming into a new 
market, I mean, I say new Apple 

438
00:25:13,760 --> 00:25:16,440
has won more IF design awards 
than any other company in the 

439
00:25:16,440 --> 00:25:19,880
world. 
There are a lot of companies in 

440
00:25:19,880 --> 00:25:22,120
the US who have already 
participated in the IF design 

441
00:25:22,120 --> 00:25:23,920
award. 
It's just mostly product and, 

442
00:25:23,920 --> 00:25:25,640
and just not very well known as 
a brand. 

443
00:25:26,200 --> 00:25:30,120
And you know, it's one thing to 
try to convince people to apply 

444
00:25:30,120 --> 00:25:33,120
for a design award that doesn't 
have brand recognition and that 

445
00:25:33,120 --> 00:25:36,480
cost in the end close to €3000 
if you win. 

446
00:25:37,640 --> 00:25:41,920
But it's a whole other to say, 
well, actually we're a design 

447
00:25:41,920 --> 00:25:44,040
institute. 
We're a nonprofit. 

448
00:25:44,480 --> 00:25:48,560
Our mission of the foundation 
that owns us at 100% shareholder

449
00:25:48,680 --> 00:25:53,920
right is in fact the future of 
design in terms of making and 

450
00:25:53,920 --> 00:25:57,520
serving the world, making it 
better, serving the world world,

451
00:25:57,520 --> 00:25:59,160
solving the world's biggest 
problems. 

452
00:25:59,320 --> 00:26:02,840
And it's a design. 
It's, it's, it's really, it's a 

453
00:26:02,840 --> 00:26:06,600
design is to focus on research 
and education on this topic. 

454
00:26:06,920 --> 00:26:10,000
And so I can talk about the IF 
design award. 

455
00:26:10,280 --> 00:26:13,240
I can talk about our content, 
you know, which we put out an 

456
00:26:13,240 --> 00:26:16,360
annual trend report, which is 
big macro trends and very 

457
00:26:16,360 --> 00:26:18,800
robust. 
We put out an online magazine. 

458
00:26:18,800 --> 00:26:23,000
We support the podcast now, A 
Future of XYZ, that's part of 

459
00:26:23,000 --> 00:26:26,600
Sandow's Surround Podcast 
network as well. 

460
00:26:27,360 --> 00:26:30,080
And we have two other awards, 
which is like the Social Impact 

461
00:26:30,080 --> 00:26:33,000
prize and the student award, 
which get about 15,000 entries 

462
00:26:33,000 --> 00:26:38,040
across the two every year across
130 countries and support or 

463
00:26:38,040 --> 00:26:41,440
solve for one or more of the UN 
Sustainable Development Goals. 

464
00:26:41,880 --> 00:26:44,960
And those are free to enter and 
we give €150,000 of prize money 

465
00:26:44,960 --> 00:26:47,840
away. 
So we have a really big mission,

466
00:26:48,760 --> 00:26:51,080
but that's all great. 
They're all awards and yeah. 

467
00:26:51,480 --> 00:26:54,120
Yeah. 
And so I'm really excited that 

468
00:26:54,120 --> 00:26:57,520
the Academy launched last 
September when you and I met 

469
00:26:57,920 --> 00:27:02,440
because I, I think I, I think as
someone who's been at the 

470
00:27:02,440 --> 00:27:06,520
intersection of business and 
design my whole career, that 

471
00:27:07,600 --> 00:27:10,640
designers really do themselves a
disservice because they don't 

472
00:27:10,640 --> 00:27:14,760
speak the language of business. 
And historically, it's kind of 

473
00:27:14,760 --> 00:27:18,880
been OK, but it's increasingly 
not because the world is run by 

474
00:27:18,880 --> 00:27:22,560
money. 
And frankly, the business, I 

475
00:27:22,560 --> 00:27:25,760
mean, certainly coming from an 
NBA, like the, the business 

476
00:27:25,760 --> 00:27:29,240
people don't really care what 
the designers think unless 

477
00:27:29,240 --> 00:27:31,360
they're a certain kind of 
business leader, right? 

478
00:27:31,360 --> 00:27:34,360
Who has that empathy, that 
creative mind? 

479
00:27:34,800 --> 00:27:36,760
And I think that they're two 
different sides of the brain 

480
00:27:36,760 --> 00:27:39,600
that are used. 
And increasingly, for the world 

481
00:27:39,600 --> 00:27:43,320
to be better, we need design to 
be better and we need it to be 

482
00:27:43,320 --> 00:27:46,080
elevated. 
And so when we think about why 

483
00:27:46,080 --> 00:27:48,720
we launched the IF Design 
Academy, it's in order. 

484
00:27:48,720 --> 00:27:52,440
Again, the primary mission is to
support the international design

485
00:27:52,440 --> 00:27:54,560
community. 
And the way to do that is to 

486
00:27:54,560 --> 00:27:59,520
ensure that designers of all 
levels are better educated, not 

487
00:27:59,640 --> 00:28:03,480
not in design, they're educated 
in design, but in how about 

488
00:28:03,480 --> 00:28:06,160
things like, you know, personal 
development, personal growth, 

489
00:28:06,160 --> 00:28:07,640
you know, how to be a better 
leader. 

490
00:28:07,640 --> 00:28:10,520
How do you, how do you develop 
your leadership identity? 

491
00:28:10,840 --> 00:28:13,880
How do you speak the language of
business, right? 

492
00:28:13,880 --> 00:28:16,800
Like increase your business 
fluency Like that one is to me, 

493
00:28:16,800 --> 00:28:19,920
like super passionate. 
How do you operationalize in 

494
00:28:19,920 --> 00:28:22,480
scale design? 
You know, how do you build an 

495
00:28:22,480 --> 00:28:25,680
internal design team at scale if
that's what you're being tasked 

496
00:28:25,680 --> 00:28:28,800
with, you know, and then how do 
you lead with insight towards 

497
00:28:28,800 --> 00:28:32,200
the future, whether that's about
AI, whether that's about other 

498
00:28:32,200 --> 00:28:35,200
emerging texts? 
And how can we support designers

499
00:28:35,200 --> 00:28:38,680
from around the world in getting
these skills in short order so 

500
00:28:38,680 --> 00:28:41,720
that they're better positioned 
to be able to to have the 

501
00:28:41,720 --> 00:28:44,800
conversations that actually 
matter today, which really 

502
00:28:44,800 --> 00:28:48,320
increasingly are conversations 
about, you know, cost. 

503
00:28:49,520 --> 00:28:52,720
Is this necessary? 
You know, why do that? 

504
00:28:52,720 --> 00:28:56,360
And, and we don't want design to
be relegated to those terms. 

505
00:28:56,360 --> 00:29:00,080
We want design to be, you know, 
forefront at the table and and 

506
00:29:00,080 --> 00:29:02,400
for designers to be able to 
advocate for a design in 

507
00:29:02,400 --> 00:29:05,560
themselves. 
Yeah, You know, that's something

508
00:29:05,560 --> 00:29:07,560
that comes up a lot here at 
AIGA. 

509
00:29:07,560 --> 00:29:10,320
We have this long time 
partnership with the Yale School

510
00:29:10,320 --> 00:29:12,680
of Management called Business 
Perspectives for Creative 

511
00:29:12,680 --> 00:29:14,440
Leaders. 
And one of the things when we 

512
00:29:14,440 --> 00:29:17,360
talk about that program is, you 
know, it's meant for like mid 

513
00:29:17,360 --> 00:29:21,920
career to fairly senior creative
leaders is that the skills that 

514
00:29:22,040 --> 00:29:26,520
help designers get to where they
are in into leadership positions

515
00:29:26,520 --> 00:29:29,240
like that gets you so far. 
But then there's this other 

516
00:29:29,240 --> 00:29:32,560
stuff, as you were mentioning, 
Lisa, about like leadership or 

517
00:29:32,560 --> 00:29:35,760
understanding systems when it 
comes to to ability that is not 

518
00:29:36,160 --> 00:29:38,160
necessarily taught in design 
school. 

519
00:29:38,160 --> 00:29:40,920
Or maybe you don't need that 
until you reach a certain stage 

520
00:29:40,920 --> 00:29:44,240
of your career, right? 
And so this life long learning 

521
00:29:44,240 --> 00:29:46,760
and having different options of 
finding what's right for you and

522
00:29:46,880 --> 00:29:49,560
is modular, you know, without 
having to everybody go back to 

523
00:29:49,560 --> 00:29:51,520
school for a degree is so 
important. 

524
00:29:52,360 --> 00:29:54,440
Completely. 
And I mean, it's so interesting 

525
00:29:54,440 --> 00:29:57,440
because what you just said is 
what I what I hear a lot, what 

526
00:29:57,440 --> 00:30:00,800
we've been hearing a lot, which 
is you get to a certain stage in

527
00:30:00,800 --> 00:30:03,320
your career and what got you 
there is not what then is going 

528
00:30:03,320 --> 00:30:04,960
to make you successful going 
forward. 

529
00:30:05,560 --> 00:30:08,720
Totally. 
And then you are also dipping 

530
00:30:08,720 --> 00:30:12,280
into AI stuff in your curriculum
as well. 

531
00:30:12,280 --> 00:30:16,520
So leadership leading AI 
strategy and design, I believe 

532
00:30:16,520 --> 00:30:19,280
is one of the upcoming topics 
for the Academy. 

533
00:30:19,280 --> 00:30:20,600
Can you give us a teaser for 
that? 

534
00:30:21,000 --> 00:30:24,000
You totally I am so excited 
about this one I'm excited about

535
00:30:24,000 --> 00:30:27,040
it for a whole bunch of reasons.
I'm excited because it's truly 

536
00:30:27,040 --> 00:30:31,480
for anyone and frankly it's for 
design leaders, but I'm like I 

537
00:30:31,480 --> 00:30:33,920
don't I don't think you have to 
be a design leader to want to 

538
00:30:33,920 --> 00:30:36,400
take this class right. 
I think you could be a business 

539
00:30:36,400 --> 00:30:40,960
person who wants to understand 
how AI can be used in design not

540
00:30:40,960 --> 00:30:42,920
to cost cut not to get rid of 
jobs. 

541
00:30:42,920 --> 00:30:46,360
Please give me a break to 
actually really like be used 

542
00:30:46,360 --> 00:30:48,760
well and effectively because 
it's coming for all of us 

543
00:30:48,760 --> 00:30:51,400
etcetera and what are the tools?
What are the structures? 

544
00:30:51,400 --> 00:30:53,640
So I'm really excited for that 
reason, but I'm also really 

545
00:30:53,640 --> 00:30:57,120
excited because it's a different
format than all the other 

546
00:30:57,120 --> 00:31:01,200
courses we're testing. 
It's only week long instead of a

547
00:31:01,200 --> 00:31:06,120
seven week, you know, multi 
touch point course, which is 

548
00:31:06,120 --> 00:31:09,680
also phenomenal with these, you 
know, the the former head of 

549
00:31:09,680 --> 00:31:13,160
design at IBM and all sorts of, 
I mean, really amazing people 

550
00:31:13,160 --> 00:31:16,480
who are teaching. 
This is a one week Sprint. 

551
00:31:16,760 --> 00:31:18,320
It's also with an amazing 
leader. 

552
00:31:18,320 --> 00:31:21,560
His name's Tay Bannerman. 
He's a former partner and head 

553
00:31:21,560 --> 00:31:25,520
of design at McKinsey. 
He's an AI. 

554
00:31:26,560 --> 00:31:29,560
I hate the word guru, so I won't
say it, but AI expert. 

555
00:31:29,920 --> 00:31:32,440
He actually was on the podcast 
right before Halloween. 

556
00:31:32,440 --> 00:31:35,320
We, we did a really spooky 
episode on the future of being 

557
00:31:35,320 --> 00:31:39,880
replaced because he's like wants
to talk about like why AI is not

558
00:31:39,880 --> 00:31:43,440
going to replace you. 
So we did a future of being 

559
00:31:43,440 --> 00:31:46,480
replaced. 
It's gonna happen in June. 

560
00:31:46,480 --> 00:31:49,240
It's a one week course. 
It's called AI Strategy for 

561
00:31:49,240 --> 00:31:51,960
Design Leaders. 
And it's really about how do 

562
00:31:51,960 --> 00:31:54,680
design leaders make confident 
decisions about AI? 

563
00:31:55,600 --> 00:31:59,120
And it's for leaders who need to
evaluate AI opportunities, 

564
00:31:59,120 --> 00:32:02,720
understand their organizational 
readiness, which is, you know, 

565
00:32:02,920 --> 00:32:04,680
is it ready for adoption? 
Is it not? 

566
00:32:04,840 --> 00:32:07,000
Yeah. 
And speak really, most 

567
00:32:07,000 --> 00:32:09,960
importantly, credibly about AI 
in any room. 

568
00:32:10,880 --> 00:32:15,720
So it's, it's gonna be awesome. 
I would say it's probably going 

569
00:32:15,720 --> 00:32:21,000
to sell out really fast. 
And so people can go to sorry 

570
00:32:21,000 --> 00:32:26,440
for the shameless bug. 
IF designacademy.com to to to 

571
00:32:26,480 --> 00:32:29,440
check that out and register as 
soon as registrations open, 

572
00:32:29,440 --> 00:32:31,720
which I can't tell you when that
is, but it will be soon if it 

573
00:32:31,720 --> 00:32:34,160
hasn't already opened. 
Sounds like a great summer 

574
00:32:34,160 --> 00:32:37,440
school kind of experience for 
creative leaders. 

575
00:32:37,720 --> 00:32:41,160
I think so, and it's all. 
It's all online, so no one has 

576
00:32:41,160 --> 00:32:43,560
to displace themselves to to get
to a class. 

577
00:32:44,320 --> 00:32:49,480
So Lisa, in your Fast, Fast 
Company piece called where are 

578
00:32:49,480 --> 00:32:53,400
all the designers you mentioned 
and the designers are still 

579
00:32:53,400 --> 00:32:57,720
being under represented in the 
strategic decision making and a 

580
00:32:57,720 --> 00:33:02,400
lot in the C-Suite teams they're
lacking designers. 

581
00:33:02,760 --> 00:33:08,640
Do you feel that the companies a
couple decades ago have embraced

582
00:33:08,640 --> 00:33:14,240
the design thinking methods and 
framework mostly democratized by

583
00:33:14,240 --> 00:33:18,480
IDO and and and so on, and then 
they drift back to the old 

584
00:33:18,480 --> 00:33:22,040
models? 
Did you feel this shift to 

585
00:33:22,160 --> 00:33:25,600
everyone adapting and 
understanding and valuing design

586
00:33:26,160 --> 00:33:30,160
as a discipline and as a 
professional and then now kind 

587
00:33:30,160 --> 00:33:32,960
of going back to old models or 
not? 

588
00:33:32,960 --> 00:33:38,240
How do you see this change? 
It's a big, big question, Julia.

589
00:33:38,240 --> 00:33:43,520
I'm not sure that I am as 
qualified here to, to answer, 

590
00:33:43,600 --> 00:33:45,680
you know, such a big question. 
But I'll, I'll share my 

591
00:33:45,680 --> 00:33:51,000
perspective, which is, I think 
you use idea as the example. 

592
00:33:51,000 --> 00:33:54,000
They kind of democratize this 
idea of design thinking. 

593
00:33:54,480 --> 00:33:58,120
And about 3 years ago, I had an 
interview with someone who was 

594
00:33:58,120 --> 00:34:02,120
at RISD, is now at the Harvard 
Graduate School of Design. 

595
00:34:02,800 --> 00:34:05,520
And the topic of the 
conversation ended up being the 

596
00:34:05,520 --> 00:34:09,960
future of complexity. 
But the conversation that was 

597
00:34:09,960 --> 00:34:13,560
joking was, should it be the 
future of design thinking? 

598
00:34:13,840 --> 00:34:17,360
And his response was design 
thinking's dead. 

599
00:34:18,639 --> 00:34:21,760
And he wasn't the only one right
who feels that way. 

600
00:34:21,760 --> 00:34:25,440
And this is a designer, of 
course, and an educator and an 

601
00:34:25,440 --> 00:34:30,719
independent creative. 
And I think what's happened is, 

602
00:34:30,719 --> 00:34:37,360
as always, the bottom line rules
out or rules and wins out or 

603
00:34:37,360 --> 00:34:41,719
rules. 
I think, I think from my own 

604
00:34:41,719 --> 00:34:47,480
experiences, very candidly, 
money has always been the 

605
00:34:47,480 --> 00:34:49,719
driver. 
And there was a moment in there 

606
00:34:49,719 --> 00:34:54,719
when Apple was surging, when 
Steve Jobs came back in, when he

607
00:34:54,719 --> 00:34:58,240
had just come out of a very 
successful run at Pixar and came

608
00:34:58,240 --> 00:35:00,800
back into Apple. 
And it was all the Ridge. 

609
00:35:00,800 --> 00:35:03,440
I mean, you know, valuations 
were off the charts. 

610
00:35:03,640 --> 00:35:07,080
You know, stock prices and 
dividends, restoring consumer 

611
00:35:07,080 --> 00:35:10,480
loyalty was everywhere. 
And you say, like, this is all 

612
00:35:10,480 --> 00:35:14,720
about design. 
And it was, that's actually not 

613
00:35:14,720 --> 00:35:18,480
changed. 
It's just the perception and the

614
00:35:18,480 --> 00:35:21,720
way people talk about it and the
appetite. 

615
00:35:21,720 --> 00:35:24,960
Steve Jobs got it, right. 
Like he understood that you 

616
00:35:24,960 --> 00:35:28,600
create an integrated ecosystem 
and not only is that going to 

617
00:35:28,600 --> 00:35:31,200
increase your sales, but it's 
going to build loyalty because 

618
00:35:31,200 --> 00:35:35,160
it all works better, you know, 
and, and, and, and, and, and, 

619
00:35:35,160 --> 00:35:36,680
right. 
I mean, there are also some 

620
00:35:36,680 --> 00:35:38,520
downsides that I'm not going to 
get into. 

621
00:35:39,200 --> 00:35:41,840
Tesla tried to do the same thing
when they started building out, 

622
00:35:41,880 --> 00:35:45,160
you know, like their plug their 
their electric grid across the 

623
00:35:45,160 --> 00:35:47,840
country and across the world, 
except that it wasn't with the 

624
00:35:47,840 --> 00:35:52,320
same attitude of consumer first.
It was for the money, it was for

625
00:35:52,320 --> 00:35:54,720
stickiness and it didn't work 
right. 

626
00:35:54,880 --> 00:35:58,360
So I think what's happening 
right now is that there is a 

627
00:35:58,360 --> 00:36:01,360
real sour taste in people's 
mouth. 

628
00:36:01,360 --> 00:36:07,200
That design thinking failed. 
That design is somehow expensive

629
00:36:07,440 --> 00:36:10,680
and frivolous. 
I can't come up. 

630
00:36:10,680 --> 00:36:16,440
I can't speak trivial and 
frivolous mixed into one word. 

631
00:36:16,440 --> 00:36:17,680
That was where I was going with 
that. 

632
00:36:17,680 --> 00:36:21,200
That's cute. 
But yeah, I think that's, I 

633
00:36:21,200 --> 00:36:23,840
think that's really what's 
happened and I don't think 

634
00:36:23,840 --> 00:36:26,200
that's true. 
And so when you think about the 

635
00:36:26,200 --> 00:36:30,840
under representation of 
designers in the C-Suite or any 

636
00:36:30,840 --> 00:36:34,880
strategic decision making table 
or room, there's a problem. 

637
00:36:35,200 --> 00:36:37,120
This is true at the policy level
too. 

638
00:36:37,120 --> 00:36:40,440
When you think about it right, 
at the policy level, you don't 

639
00:36:40,440 --> 00:36:43,520
have design thinkers. 
There are no solutions being 

640
00:36:43,520 --> 00:36:45,800
formed. 
There are tactics and short 

641
00:36:45,800 --> 00:36:49,520
termism. 
You know, fundamentally design 

642
00:36:49,560 --> 00:36:52,040
is everything. 
I mean, Lord Norman Foster said 

643
00:36:52,040 --> 00:36:54,920
that he was our second lifetime 
achievement award last year and 

644
00:36:54,920 --> 00:36:57,000
he said design is everything and
everywhere. 

645
00:36:57,200 --> 00:37:00,000
We all believe this. 
I just watched the film 

646
00:37:00,000 --> 00:37:02,760
Modernist Inc. 
It was a 2023 movie about Elliot

647
00:37:02,760 --> 00:37:04,040
Noyes. 
You know who's one of the 

648
00:37:04,240 --> 00:37:08,760
Harvard Five and one of the 
amazing designers, cross 

649
00:37:08,840 --> 00:37:12,160
disciplinary designers of the 
world who created the IBM logo 

650
00:37:12,160 --> 00:37:16,600
plus all sorts of the IBM 
products, Mobil Oil, I mean, you

651
00:37:16,600 --> 00:37:18,800
go on and on. 
And their logos are still in 

652
00:37:18,800 --> 00:37:22,520
place, right? 
Since their 50s and 60s. 

653
00:37:22,840 --> 00:37:26,160
And they created an identity 
that connected consumers with 

654
00:37:26,160 --> 00:37:30,880
corporate entities and made them
believe in ways that still exist

655
00:37:30,880 --> 00:37:33,160
today. 
Like design is not frivolous. 

656
00:37:33,200 --> 00:37:35,480
It is not a cost center. 
It is not a nice to have. 

657
00:37:35,480 --> 00:37:38,600
It is how you find solutions, 
right? 

658
00:37:38,600 --> 00:37:42,240
It is a design thinking is 
problem solving, right? 

659
00:37:42,240 --> 00:37:44,160
There's no designer who's like, 
oh, yeah, I already know the 

660
00:37:44,160 --> 00:37:45,960
answer. 
It's like, well, what was the 

661
00:37:45,960 --> 00:37:48,120
question, right? 
That is. 

662
00:37:48,120 --> 00:37:50,520
And when you're talking about 
branding, whether you're talking

663
00:37:50,520 --> 00:37:53,040
about a book design, whether 
you're talking about a magazine 

664
00:37:53,040 --> 00:37:54,960
layout, it doesn't make any 
difference what you're 

665
00:37:54,960 --> 00:37:57,560
designing. 
It could be a whole city. 

666
00:37:58,120 --> 00:38:00,960
You know, you're, you're getting
designers think bigger. 

667
00:38:00,960 --> 00:38:04,400
They think in systems, you know,
and we have to celebrate that 

668
00:38:04,560 --> 00:38:06,680
because that's what the world 
needs today, not just on the 

669
00:38:06,680 --> 00:38:09,920
sustainability front, but on 
fundamental economics. 

670
00:38:10,520 --> 00:38:13,040
If we're going to do better and 
survive and if we keep just 

671
00:38:13,040 --> 00:38:16,360
building stuff that's like meant
to maximize your quarterly 

672
00:38:16,360 --> 00:38:19,120
profit, I mean, we're just going
to end up in a race to the 

673
00:38:19,120 --> 00:38:21,920
bottom, which is kind of, you 
know, a very sad place that I 

674
00:38:21,920 --> 00:38:23,880
don't think that serves the 
business people either, 

675
00:38:23,880 --> 00:38:27,640
ultimately. 
Yeah, sorry, that was a 2 box 

676
00:38:27,640 --> 00:38:31,360
and 1/2. 
I wanted to build off of that 

677
00:38:31,720 --> 00:38:34,720
design thinking point. 
I think design thinking was 

678
00:38:34,720 --> 00:38:37,200
almost a victim of its own 
success in a way, in the way 

679
00:38:37,200 --> 00:38:38,840
that it became like such a 
buzzword. 

680
00:38:38,840 --> 00:38:42,960
Like I was involved in taking 
these trainings up to the level 

681
00:38:42,960 --> 00:38:45,080
of like teaching these 
trainings, you know, in 

682
00:38:45,280 --> 00:38:49,040
boardrooms to non designers. 
And it was great in terms of a 

683
00:38:49,040 --> 00:38:51,840
learning experience. 
I think it was sometimes 

684
00:38:51,840 --> 00:38:55,160
oversold or it was kind of sold 
as just a training without 

685
00:38:55,160 --> 00:38:59,200
actually operationalizing, which
we can talk about now applying 

686
00:38:59,200 --> 00:39:01,640
to AI as well as sustainability,
right? 

687
00:39:01,640 --> 00:39:04,240
Where it's like, OK, this 
becomes such a big thing that 

688
00:39:04,240 --> 00:39:06,680
everyone's talking about, people
want to learn about it. 

689
00:39:07,000 --> 00:39:09,560
They do learn about it. 
And then there's still that like

690
00:39:09,560 --> 00:39:12,520
application step of like, how do
you operationalize it? 

691
00:39:12,800 --> 00:39:15,920
And often times it was just, you
know, companies were willing to 

692
00:39:16,000 --> 00:39:19,640
invest in the design thinking 
trainings, but not really think 

693
00:39:19,640 --> 00:39:22,520
about how they change their way 
of business, doing business. 

694
00:39:23,800 --> 00:39:27,760
Absolutely. 
And, and look, I, I spent time 

695
00:39:27,760 --> 00:39:30,960
after Business School at the 
Boston Consulting Group in 

696
00:39:30,960 --> 00:39:33,880
management consulting, right? 
I mean, that was a strange, 

697
00:39:34,040 --> 00:39:38,760
hard, hard left pivot in my 
career, but it gave me insight 

698
00:39:38,760 --> 00:39:41,280
after having been kind of 
sequestered in the world of high

699
00:39:41,280 --> 00:39:47,720
fashion luxury retail magazines 
into the big challenges that big

700
00:39:47,720 --> 00:39:50,000
companies face at a global 
level. 

701
00:39:50,720 --> 00:39:54,760
And I am forever grateful for 
the experience because of the 

702
00:39:54,760 --> 00:39:57,520
unique position I had there, 
which was sitting with some of 

703
00:39:57,520 --> 00:40:00,080
the senior leadership in the 
consumer practice and the 

704
00:40:00,080 --> 00:40:03,960
regional practice and really 
getting to see what was best 

705
00:40:03,960 --> 00:40:06,880
practice for these big companies
and what were the challenges 

706
00:40:06,880 --> 00:40:10,320
that they needed solving. 
And this was 2008, 2009, so 

707
00:40:10,640 --> 00:40:13,240
right after, you know, kind of 
Great Recession timing. 

708
00:40:14,960 --> 00:40:18,080
And I think what you just said 
is true and what that lesson 

709
00:40:18,080 --> 00:40:19,760
taught me. 
And then going to Adidas, where 

710
00:40:19,760 --> 00:40:21,880
I was in charge of some change 
management, did a lot of change 

711
00:40:21,880 --> 00:40:25,320
management in my career. 
Subsequently, you know, if you 

712
00:40:25,320 --> 00:40:30,080
lift a rock in any of these big 
corporations, you know, you 

713
00:40:30,080 --> 00:40:31,840
think that you're going to just 
turn over the rock and then 

714
00:40:31,840 --> 00:40:33,080
you're going to fix what's 
underneath. 

715
00:40:33,080 --> 00:40:36,400
And and then all of a sudden I, 
it's a nasty visual, but like 

716
00:40:36,400 --> 00:40:38,320
it's true. 
Like all the critters go 

717
00:40:38,320 --> 00:40:42,440
scattering totally and you're 
like, Oh my God, what have I 

718
00:40:42,440 --> 00:40:44,920
done? 
Like, because every single one 

719
00:40:44,920 --> 00:40:47,560
of these companies and we come 
back to Elliott noise, like in 

720
00:40:47,560 --> 00:40:51,320
the 50s, IBM, it was a 
transition from father to son 

721
00:40:51,320 --> 00:40:53,960
taking over. 
It was, it was a business 

722
00:40:53,960 --> 00:40:55,280
growth. 
You know, you were starting to 

723
00:40:55,280 --> 00:40:58,160
think about mainframe computers 
being used for like, you know, 

724
00:40:58,320 --> 00:41:00,920
mathematical computations at 
scale, but they were like 

725
00:41:00,920 --> 00:41:03,960
mainframes that were like as big
as, you know, a Walmart, you 

726
00:41:03,960 --> 00:41:07,520
know, and, and that's changed. 
And so in order to adapt to the 

727
00:41:07,520 --> 00:41:10,480
times, these companies, I, I 
joke it's like architecture, you

728
00:41:10,480 --> 00:41:13,240
know, they started as a, you 
know, a central hallway, you 

729
00:41:13,240 --> 00:41:15,680
know, colonial. 
And then they built on like, you

730
00:41:15,680 --> 00:41:19,320
know, the, the neo revivalist, 
like, you know, addition. 

731
00:41:19,520 --> 00:41:21,320
And then that like started 
collapsing. 

732
00:41:21,320 --> 00:41:23,840
And so they added a modern wing 
and then they added the second 

733
00:41:23,880 --> 00:41:26,320
story again. 
And then, you know, it just 

734
00:41:26,320 --> 00:41:30,200
became something that if you 
open one door, you kind of have 

735
00:41:30,200 --> 00:41:32,800
to take it all down. 
And that's of course not viable.

736
00:41:33,080 --> 00:41:34,880
And so there's a lot of 
patching. 

737
00:41:34,920 --> 00:41:39,560
And of course, in the public 
market, you're incentivized only

738
00:41:39,560 --> 00:41:42,640
to think in terms of quarters. 
You are dinged on the public 

739
00:41:42,640 --> 00:41:46,400
market for capital investments 
unless capital expenditures, 

740
00:41:46,680 --> 00:41:51,400
unless the market deems that 
worthy of their money, right. 

741
00:41:51,880 --> 00:41:55,480
And so privately held companies 
have a lot more opportunity to 

742
00:41:55,520 --> 00:42:00,160
to kind of integrate much more 
deeply the the design thinking 

743
00:42:00,160 --> 00:42:02,440
if they so choose. 
And I think that's what you've 

744
00:42:02,440 --> 00:42:05,160
really seen is it was a victim 
of its own success. 

745
00:42:05,680 --> 00:42:08,600
I think business people were 
like, oh, cool, this is cute 

746
00:42:08,600 --> 00:42:11,240
with like the sticky colored 
sticky notes all over the walls.

747
00:42:11,520 --> 00:42:14,560
But they didn't get that systems
are what matter. 

748
00:42:14,560 --> 00:42:17,400
They're like, we want it solved 
now because that short termism 

749
00:42:17,400 --> 00:42:20,720
is, is the way that you are 
efficient and effective in cash 

750
00:42:20,720 --> 00:42:22,560
is king because that's what you 
learn in Business School. 

751
00:42:22,920 --> 00:42:26,560
And I know I'm a little cynical,
but I think that we really do 

752
00:42:26,560 --> 00:42:30,040
have these houses or buildings 
that have been constructed with,

753
00:42:30,040 --> 00:42:33,000
you know, kind of like 
completely Frankenstein at this 

754
00:42:33,000 --> 00:42:37,560
point. 
And, and in order to not lift a 

755
00:42:37,560 --> 00:42:41,240
rock and have a million critters
scatter that you have to then 

756
00:42:41,240 --> 00:42:45,440
fix and put back and figure out,
it requires design thinking, but

757
00:42:45,440 --> 00:42:49,520
it requires systems thinking and
cross disciplinary, cross 

758
00:42:49,520 --> 00:42:55,520
functional cross industry, cross
regional, cross geographic 

759
00:42:55,680 --> 00:43:00,320
collaboration regulation used to
help with that regulation is no 

760
00:43:00,320 --> 00:43:04,400
longer really helping with any 
of it, unfortunately. 

761
00:43:04,400 --> 00:43:08,840
And so it's the onus is on the 
organization's themselves to I 

762
00:43:08,840 --> 00:43:11,160
think re embrace design thinking
for the future. 

763
00:43:11,160 --> 00:43:13,720
And the design thinking for the 
future really has to be like, 

764
00:43:13,880 --> 00:43:17,200
how do we, how do we figure out 
a system that supports 

765
00:43:17,200 --> 00:43:22,040
efficiency, productivity, 
profitability, sustainability, 

766
00:43:22,040 --> 00:43:26,920
like all the abilities, right, 
employability, consumer loyalty,

767
00:43:27,040 --> 00:43:29,600
so. 
So Lisa, as someone who is 

768
00:43:29,600 --> 00:43:32,800
interested in the future you, 
you brought a little bit about 

769
00:43:32,800 --> 00:43:39,160
more about the the IF Design 
Academy programs and the AI 

770
00:43:39,760 --> 00:43:43,720
course that is coming soon. 
I think in June. 

771
00:43:43,720 --> 00:43:47,600
You mentioned how do you think 
the next generation will learn 

772
00:43:47,600 --> 00:43:51,400
design skills and how do you 
think they can balance becoming 

773
00:43:51,400 --> 00:43:56,600
fluent in AI without 
compromising their creative and 

774
00:43:56,600 --> 00:44:01,560
critical thinking? 
We have to do we have a do we 

775
00:44:01,560 --> 00:44:03,400
have a couple of hours for this?
I. 

776
00:44:03,920 --> 00:44:06,040
I think we have to sign up for 
that week long course. 

777
00:44:06,200 --> 00:44:08,960
Yeah, I know. 
I think that we need a symposium

778
00:44:08,960 --> 00:44:12,600
on the topic of like the, the, 
the teaching, the youth, because

779
00:44:12,600 --> 00:44:14,800
the youth will teach us as they 
always do. 

780
00:44:15,760 --> 00:44:18,440
But there are two major risks 
right now, which is the critical

781
00:44:18,440 --> 00:44:20,640
thinking, right? 
The curiosity and the critical 

782
00:44:20,640 --> 00:44:23,080
thinking. 
Because AI is a tool, right? 

783
00:44:23,360 --> 00:44:27,640
If you believe everything that 
AI tells you and can't discern 

784
00:44:27,640 --> 00:44:30,640
the difference, that's no longer
critical thinking. 

785
00:44:30,800 --> 00:44:35,720
Your creativity will die on the 
spot because you're accepting 

786
00:44:35,720 --> 00:44:39,360
something that is fact that 
isn't necessarily it. 

787
00:44:39,360 --> 00:44:42,600
Also, I I heard it described by 
designer the other day really 

788
00:44:42,600 --> 00:44:45,160
nicely. 
Like AI makes everything kind of

789
00:44:45,160 --> 00:44:47,440
perfect, kind of flattens 
everything. 

790
00:44:47,680 --> 00:44:50,680
But like, where's that human? 
Like where's the roughness? 

791
00:44:50,680 --> 00:44:54,200
Like when people used to go to 
design school and I'm even old 

792
00:44:54,200 --> 00:44:57,080
enough for this to have been how
people learned in design school.

793
00:44:57,240 --> 00:45:00,640
You didn't models you like 
worked with your hands, right? 

794
00:45:00,680 --> 00:45:03,480
Like you have to build my kids 
like, you know, one of the 

795
00:45:03,480 --> 00:45:05,920
biggest architectural firms in 
the world just recently 

796
00:45:05,920 --> 00:45:08,760
announced that they're closing 
their model department, right? 

797
00:45:08,760 --> 00:45:11,560
Like they're not even building 
models, right? 

798
00:45:12,520 --> 00:45:15,560
And and so that's where we 
learn. 

799
00:45:15,560 --> 00:45:18,400
I mean, you can't learn if 
you're not touching it. 

800
00:45:18,400 --> 00:45:20,960
And people can argue and they 
will, right? 

801
00:45:20,960 --> 00:45:22,600
I mean, the young people 
listening to this will be like, 

802
00:45:22,600 --> 00:45:24,840
she doesn't know what she's 
talking about anymore, like if 

803
00:45:24,840 --> 00:45:27,640
they ever thought I did. 
But I think that there is a 

804
00:45:27,640 --> 00:45:31,640
tactile piece to learning that's
a feedback, It's a visual 

805
00:45:31,640 --> 00:45:33,760
feedback. 
And there is scientific evidence

806
00:45:34,040 --> 00:45:37,520
over and over that when we 
engage our five senses together,

807
00:45:37,840 --> 00:45:41,720
things stick better. 
We learn better, the information

808
00:45:41,720 --> 00:45:44,360
integrates better. 
And if we just plug it into a 

809
00:45:44,360 --> 00:45:48,000
machine and it spits out some 
version of something that is 

810
00:45:48,000 --> 00:45:50,640
like a hybrid of what we're 
thinking, but we accept it at 

811
00:45:50,640 --> 00:45:54,400
face value without pressure 
testing or knowing even what 

812
00:45:54,400 --> 00:45:59,080
questions to ask of it, I think 
we risk both critical thinking, 

813
00:45:59,280 --> 00:46:01,640
but also creativity. 
So how they're going to learn 

814
00:46:01,640 --> 00:46:05,160
it, you know, they have to want 
to, they have to recognize that 

815
00:46:05,160 --> 00:46:08,480
it's something that they might 
actually have a blind spot to 

816
00:46:08,880 --> 00:46:12,280
and be willing to listen to 
their elders, which could be 

817
00:46:12,280 --> 00:46:15,720
only five years older than them,
to be honest, at this point. 

818
00:46:16,000 --> 00:46:19,800
And their teachers and and 
hopefully get out in the street 

819
00:46:19,800 --> 00:46:22,520
and roll around in the mud and 
build a skateboard and smash 

820
00:46:22,520 --> 00:46:25,200
their lip and like figure out 
that like the wheels didn't work

821
00:46:25,200 --> 00:46:27,400
the way they thought. 
And, you know, whatever that 

822
00:46:27,400 --> 00:46:30,400
example is, you know, cut your 
finger off with an exacto knife.

823
00:46:30,400 --> 00:46:32,600
Like learn what it takes to make
things. 

824
00:46:32,680 --> 00:46:37,960
I think is part of this. 
Yeah, reminds me of that, I 

825
00:46:37,960 --> 00:46:42,400
guess classic, but maybe going 
away framework for design 

826
00:46:42,400 --> 00:46:45,040
education of head, heart and 
hands, right. 

827
00:46:45,040 --> 00:46:46,520
It's like, oh, you've got to 
think critically. 

828
00:46:46,680 --> 00:46:49,080
You need to have that empathy 
with your heart and then the 

829
00:46:49,080 --> 00:46:52,480
hands of just like the hands on 
craft part of it. 

830
00:46:52,480 --> 00:46:56,920
And I think if we lose that, 
like losing even more of a grip 

831
00:46:56,920 --> 00:47:00,560
on reality, right, when 
everything is so mediated 

832
00:47:00,560 --> 00:47:05,320
through screens and simulations 
and and AI models. 

833
00:47:06,000 --> 00:47:08,360
I mean, Lishan, you just said 
something also, I mean, yes, 

834
00:47:08,360 --> 00:47:10,680
absolutely on the hands, but 
also on the heart. 

835
00:47:10,960 --> 00:47:15,760
If you don't know what's real 
and you don't question, how do 

836
00:47:15,760 --> 00:47:18,840
you develop empathy if you're 
only listening to a machine? 

837
00:47:18,840 --> 00:47:23,600
Like you need to get out and 
talk to and listen to and engage

838
00:47:23,600 --> 00:47:26,200
with different kinds of 
perspectives and different 

839
00:47:26,200 --> 00:47:30,000
experiences in order to develop 
that empathy, that heart muscle.

840
00:47:30,360 --> 00:47:33,240
And it is. 
It's a core piece of, of, of 

841
00:47:33,240 --> 00:47:37,720
being a great designer. 
Yeah, I think for me, what the 

842
00:47:37,720 --> 00:47:41,800
tension that I'm feeling on my 
end here is mostly like, if you 

843
00:47:41,800 --> 00:47:46,720
think a couple decades ago we 
used to write more with our 

844
00:47:46,720 --> 00:47:50,800
hands, right? 
And now it's all typing and and 

845
00:47:50,800 --> 00:47:53,240
yeah, we barely use pens 
anymore. 

846
00:47:53,600 --> 00:47:56,640
And so as a society, I think we 
there is some collective 

847
00:47:56,640 --> 00:47:59,480
agreement, agreement that we 
don't need to write with our 

848
00:47:59,480 --> 00:48:03,280
hands anymore so much because 
that's somehow an unlearned, we 

849
00:48:03,320 --> 00:48:06,000
unlearned it. 
They don't teach kids cursive 

850
00:48:06,000 --> 00:48:07,360
anymore. 
Exactly. 

851
00:48:07,360 --> 00:48:10,320
And so now I'm thinking like, 
what are we as a society with 

852
00:48:10,320 --> 00:48:14,520
all these AI tools that are now,
you know, booming? 

853
00:48:14,560 --> 00:48:16,880
What are we deciding that we are
going to unlearn? 

854
00:48:16,880 --> 00:48:20,000
Because of course there will be 
some, some some big changes on 

855
00:48:20,000 --> 00:48:22,200
that. 
And that's a little bit of my my

856
00:48:22,200 --> 00:48:26,240
conflict and friction here on 
yes, we're going to adjust many 

857
00:48:26,240 --> 00:48:31,000
things, but what are we deciding
to, you know, unlearn in a way? 

858
00:48:32,800 --> 00:48:36,480
I I, I love because there's only
so much room, right? 

859
00:48:37,120 --> 00:48:42,560
There's only so much time in the
day or room in our heads or I 

860
00:48:42,560 --> 00:48:45,040
don't know what the answer is. 
I think it's a really 

861
00:48:45,040 --> 00:48:47,560
provocative question, Julia, of 
like, what are we going to 

862
00:48:47,560 --> 00:48:52,080
unlearn in order to be able to 
learn what we need to learn for 

863
00:48:52,080 --> 00:48:55,480
the future? 
And I think that cursive or just

864
00:48:55,480 --> 00:48:57,760
handwriting in general is an 
example. 

865
00:48:57,760 --> 00:49:01,040
And if you played that out, like
in terms of like, if people 

866
00:49:01,040 --> 00:49:03,600
don't need paper anymore, right?
Like, I mean, are people going 

867
00:49:03,600 --> 00:49:05,680
to stop being able to read 
because they listen And like, 

868
00:49:06,160 --> 00:49:07,760
you know, on and on and on it 
goes. 

869
00:49:07,760 --> 00:49:10,000
And like the post office, you 
actually need to send things if 

870
00:49:10,000 --> 00:49:12,320
people aren't like, whatever. 
I know those are like 

871
00:49:12,320 --> 00:49:14,760
extrapolations, but they're the 
first ones that come to mind. 

872
00:49:15,240 --> 00:49:17,440
It's again the lift, the rock 
and a million things go 

873
00:49:17,440 --> 00:49:20,080
scattering. 
Like I wonder what we're going 

874
00:49:20,080 --> 00:49:22,440
to unlearn and then what the 
ramifications of that are going 

875
00:49:22,440 --> 00:49:28,680
to be that in 5-10, fifteen, 
5500 years we couldn't possibly 

876
00:49:28,800 --> 00:49:31,480
know. 
And that, to me, is actually a 

877
00:49:31,480 --> 00:49:34,840
fascinating question and and 
worthy also of its own own 

878
00:49:34,840 --> 00:49:37,200
conversations. 
Yeah, I think it definitely 

879
00:49:37,200 --> 00:49:41,880
deserves like a whole symposium.
As we wrap up our time together 

880
00:49:41,880 --> 00:49:44,520
in this conversation though, 
Lisa, we like to end with a few 

881
00:49:44,520 --> 00:49:48,560
sort of rapid fire questions to 
get to know more about you and 

882
00:49:48,560 --> 00:49:51,360
how you think. 
So the first one is if there's 

883
00:49:51,360 --> 00:49:54,200
one thing that you could 
redesign from scratch, it could 

884
00:49:54,200 --> 00:49:56,880
be a product, a service, a 
space, whatever that is, what 

885
00:49:56,880 --> 00:49:59,320
would it be and what are some of
the changes you would make? 

886
00:50:00,840 --> 00:50:03,080
Social media. 
Yes. 

887
00:50:03,440 --> 00:50:08,440
Yes, social media. 
I mean, in every way I would 

888
00:50:08,480 --> 00:50:14,760
have accountability. 
I'm just gonna, can I just stop 

889
00:50:14,760 --> 00:50:15,680
there? 
Social media. 

890
00:50:15,680 --> 00:50:18,920
Yeah, I think that, yeah, 
definitely. 

891
00:50:19,800 --> 00:50:23,360
And then who is a person, 
whether a designer or some other

892
00:50:23,360 --> 00:50:28,440
kind of professional, from the 
present or from history, who 

893
00:50:28,440 --> 00:50:32,880
inspires you for not just their 
work, but like who they are as a

894
00:50:32,880 --> 00:50:36,840
person? 
I mean, they're there are so 

895
00:50:36,840 --> 00:50:42,400
many people on a daily basis who
I come across who are inspiring 

896
00:50:42,800 --> 00:50:45,600
and throughout history, of 
course, also, I think that's 

897
00:50:45,600 --> 00:50:50,200
kind of what keeps us all 
hopeful are are the people who 

898
00:50:50,600 --> 00:50:55,320
just see through or are 
courageous, who I don't know who

899
00:50:55,320 --> 00:50:58,200
make a difference. 
But one of my favourites, not 

900
00:50:58,200 --> 00:51:01,240
certainly at the top of all, but
she always comes to mind is 

901
00:51:01,240 --> 00:51:07,480
Madeleine Albright. 
Madeleine Albright to me, I 

902
00:51:07,480 --> 00:51:09,160
mean, first of all, she was a 
former Secretary of State, but 

903
00:51:09,160 --> 00:51:12,360
she had she did so much and you 
know, she didn't even start her 

904
00:51:12,360 --> 00:51:14,680
career until she was in her mid 
40s. 

905
00:51:15,320 --> 00:51:17,840
She'd been a stay at home mom. 
You know, she'd escaped from, 

906
00:51:18,160 --> 00:51:23,480
you know, kind of Nazi East 
Germany or Eastern Europe and 

907
00:51:24,200 --> 00:51:26,800
came to the States, got 
educated, became married and 

908
00:51:26,800 --> 00:51:28,960
mother and then started her 
career late. 

909
00:51:28,960 --> 00:51:31,760
And it comes back to my geeky, 
like, political science 

910
00:51:31,760 --> 00:51:36,080
background, you know, but she 
was a brilliant, brilliant 

911
00:51:36,080 --> 00:51:40,880
leader and strategist and 
critical thinker and, and 

912
00:51:40,880 --> 00:51:44,040
frankly creative, out-of-the-box
teacher. 

913
00:51:44,080 --> 00:51:47,840
I mean, she educated those 
around her through her heart, 

914
00:51:47,840 --> 00:51:54,360
her and her and her head and her
quote, you know, specifically 

915
00:51:54,360 --> 00:51:56,240
feminist quote. 
But there's a special place in 

916
00:51:56,240 --> 00:51:58,120
hell for women who don't support
other women. 

917
00:51:59,160 --> 00:52:00,960
Has always been one of my 
mottos. 

918
00:52:01,400 --> 00:52:04,440
I think women really need to 
step up for other women always. 

919
00:52:04,440 --> 00:52:08,120
And not only women, but I just 
think that's actually, I think 

920
00:52:08,120 --> 00:52:09,880
there's a special place in 
health for people who don't 

921
00:52:09,880 --> 00:52:13,080
stand up for other people in 
general, regardless of, of 

922
00:52:13,080 --> 00:52:18,800
gender or race or ethnicity or, 
you know, I don't know anything 

923
00:52:18,800 --> 00:52:21,720
else. 
So I'm that's probably who I'd 

924
00:52:21,720 --> 00:52:26,280
have to answer. 
Love it. 

925
00:52:26,320 --> 00:52:30,240
And to wrap up Lisa, we wanted 
to hear from you. 

926
00:52:30,240 --> 00:52:33,520
Like if you have anything that 
has been inspiring you lately, 

927
00:52:33,520 --> 00:52:38,760
that could be a book, a film, an
exhibition, a music, an album 

928
00:52:38,760 --> 00:52:43,160
that is currently feeding your 
your creative soul. 

929
00:52:44,160 --> 00:52:46,080
I mean, I always answer this 
question there, there. 

930
00:52:46,160 --> 00:52:49,160
I could go on and on and on. 
I mean, I'm pretty like I'm 

931
00:52:49,160 --> 00:52:50,920
putting lots in my brain all the
time. 

932
00:52:50,920 --> 00:52:54,840
My guests for future of XYZ. 
Every single one blows my mind. 

933
00:52:54,840 --> 00:52:57,840
Every participant and juror and 
the I Have Design award. 

934
00:52:58,800 --> 00:53:02,560
But honestly, my greatest 
creative inspiration is always 

935
00:53:02,560 --> 00:53:04,200
nature. 
I call it my religion. 

936
00:53:04,200 --> 00:53:08,760
Nature's my religion. 
I I whatever this season, 

937
00:53:08,760 --> 00:53:12,000
wherever I am, like taking a 
deep breath of fresh air and 

938
00:53:12,200 --> 00:53:15,720
seeing a flower or seeing a 
blade of grass or a tree and or 

939
00:53:15,720 --> 00:53:18,040
mountain or ocean or river, 
whatever. 

940
00:53:18,040 --> 00:53:21,400
It's just small or big. 
It's that's that's always my 

941
00:53:21,400 --> 00:53:23,800
creative inspiration. 
Love it. 

942
00:53:24,840 --> 00:53:27,880
Yeah, that what a great way to 
wrap up this conversation. 

943
00:53:28,320 --> 00:53:31,800
Lisa Grolnick is the managing 
director of IF Design USA and 

944
00:53:31,800 --> 00:53:35,000
the global head of 
sustainability and impact at If 

945
00:53:35,000 --> 00:53:38,040
Design. 
For all of you listening or 

946
00:53:38,040 --> 00:53:40,480
watching this, if you're 
watching it on YouTube, please 

947
00:53:40,960 --> 00:53:43,280
subscribe and leave us a 
comment. 

948
00:53:43,280 --> 00:53:46,640
You can also e-mail us at 
podcast at aig.org. 

949
00:53:46,840 --> 00:53:50,120
We'll post links to these 
references in the show notes. 

950
00:53:50,400 --> 00:53:54,320
Otherwise, we will see you at a 
future AIG event or another 

951
00:53:54,320 --> 00:53:57,040
episode of the show. 
Until next time, bye everyone. 

952
00:53:58,000 --> 00:53:58,200
Bye.
