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Welcome to aiga is fireside 
chat. 

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This is day two of the 2022, 
aiga design and business 

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conference. 
Thank you for joining us for 

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this Fireside, and for the 
conference, please connect with 

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us and share your thoughts. 
The hashtags are aiga design and

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GA DB conf. 
Now it is my pleasure to welcome

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Vinnie of Johnson AIG is 
executive director and today's 

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guest Michael Beirut partner 
pentagram Benny. 

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Thank you. 
Amy and good morning and 

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welcome. 
Everyone, really, I should 

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greetings. 
We have guests joining us from 

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all around the globe, which is 
really exciting for our day, two

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of the aiga 2020 to design a 
business conference. 

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This conference is a unique 
opportunity for us to look at 

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the power of design as it 
intersects with business in the 

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world around us. 
This is a really special 

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conversation. 
Our Guest today needs, no. 

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Duction. 
But that's why I'm going to give

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him an introduction, so that you
can understand the present, the 

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passion, and the magnitude. 
My guest today has had on design

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and our larger design business 
Community. 

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Our Guest today is Michael 
Beirut partner of pentagram. 

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Michael Beirut is a graphic 
designer extraordinaire a design

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critic, an educator, a servant 
leader, in his profession, he's 

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an AI. 
AGA medalist and serve both as 

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president of our New York 
Chapter and president emeritus 

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of aiga national. 
He has served in several leading

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organizations in helping to push
design business culture forward.

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He's been a part of the 
cooper-hewitt national Design 

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Awards and he's been the Henry 
wolf resident in graphic design 

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at the American Academy in Rome,
serving as a senior critic in 

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graphic design at Yale is 
electrical. 

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Practice of design and 
management both at Yale School 

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of Art in the Yale School of 
Management. 

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He's the co-founder of the 
website design Observer and has 

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written numerous volumes his 
monograph. 

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That we'll talk about a little 
later today is simply entitled, 

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what? 
I love, how to use graphic 

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design to sell things, explain 
things, make things look better,

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make people laugh, make people 
cry and every once in a while 

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change the world today, I like 
to welcome my And Michael Bay 

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root welcome to the Fireside. 
Hi, Benny, happy to be here. 

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Happy to be here with everyone. 
Well, it's, it's really great 

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when we talk about kind of 
leadership and service for a 

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community, you know, it's 
incredible, just over the years,

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your commitment, your name 
always pops up and even this 

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morning our friend Cheryl hell 
are. 

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Our last medalist mentioned in a
quote, she shared online a photo

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and article of your service on 
aig's very first diversity task 

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force. 
And this was some almost 40 

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years ago, and we talked about, 
you know, showing up in 

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leadership in action and it was 
a great reminder that Cheryl 

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gave all of us. 
But to talk about, you know, 

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what service has meant to you in
the profession. 

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I like to start up a little 
different than we talked before,

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but I love to start off with bad
about how you've come to feel 

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about your role in helping the 
industry. 

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Many, thanks for that kind 
introduction. 

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And, and for that question, I 
think one of it's interesting. 

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I bet that's one of the things 
that has always motivated me as 

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a designer. 
And I think as a, as a person 

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who works as a designer is, both
my sense that I'm really 

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privileged in a lot of different
way, Is but privileged in a way 

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that perhaps is shared by many 
of the people on this call in 

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that, I discovered early on 
that, there was something that I

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love to do that, I was good at 
and then found that I could, you

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know, make a life doing that 
thing. 

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And, you know, people will 
Define that in different ways. 

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In my, for someone in my 
generation, they would probably 

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finding you were good at doing 
something like drawing and 

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creating art then discovering. 
There was a, you know, That you 

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didn't have to do that on 
Saturdays, you could actually 

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not only do it, you know, as a 
job for a living but also do it 

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in a way that could affect the 
lives of other people that could

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enter their worlds in different 
ways. 

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And but I also, you know, when I
made that Discovery back in, you

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know, ancient history times, you
know, back in the 60s and 70s 

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and Suburban Cleveland, I was 
surrounded and no one around me 

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was in that, you know, I mean 
they could sort of appreciate a 

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kid who knew how to draw, but 
like the idea that right know 

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that there was some, you could 
make a living doing something 

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other than working in the Ford 
plant or, you know, work in a 

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barber shop or a butcher shop or
something like that or being 

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something that kind of was, you 
know, like a doctor or a lawyer,

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you know, professions that would
show up in picture books, you 

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know, no one knew anything about
like the idea of, you know, 

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working as a professional 
quote-unquote graphic designer 

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and you know, A lot of things 
that motivate me, you know, have

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always been my remembering what,
it was like being surrounded by 

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people who sort of didn't 
understand or care that much 

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about the things that I was 
passionate about and my desire 

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to kind of open up those worlds 
took them. 

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So I think one of the things 
that I be, that I got almost 

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good at buying a Sessa tea was 
explaining. 

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What design was in terms that 
non-designers could understand. 

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I'm married to a non-designer. 
My mom and dad were non His 

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might for young adults older in 
their own desires from some 

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hemmed in, on all sides. 
By people who not only, you 

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know, they understand what I do.
They're actually very healthily 

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skeptical about what I do. 
They're my fiercest critics, 

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right? 
They will sort of you know I've 

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got a my famous younger God or 
as often said you're doing that 

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thing, you always do Dad where 
you're taking something, 

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tweaking it and saying there. 
I fixed it for you in the 

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process right now of Designing 
for wedding invitations. 

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So So taking that role on is 
both dad and designer. 

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Yeah it's not glad. 
I think I should give you credit

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for that but I don't know. 
Yeah, yeah. 

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I do a credit or sympathy 
whatever you want. 

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But I do think that on that part
of I think what? 

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What my part of what my journey 
was was in a way. 

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Interestingly enough, this is 
going to say, it's going to 

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sound oxymoronic lie, like 
bragging, but I think the older 

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I Gotten the more humility. 
I've acquired about the role 

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that people who do what we do 
quiet. 

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You know, when I know when I 
first graduated design school, I

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sort of thought, you know, why 
doesn't the world know, why does

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the world know or care about 
this thing? 

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That I spent five years 
studying, there's something 

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wrong with them and this is my 
job to go out there and just 

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bang their heads together to go.
I really realized what a genius.

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You know, I and my colleagues 
are in that we kind of possess 

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these special gifts and then you
Really realize that you have to 

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reach people that you know that 
that's you know preaching at 

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them and kind of looking down at
them and you know, kind of 

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trying to quote-unquote, you 
know, teach them about the 

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importance of design. 
You have to like to live it and 

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demonstrate and do it in ways 
that are relevant to their 

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lives. 
And the way that they live and 

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be prepared to fail, be prepared
to be misunderstood be prepared 

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to listen to people as they're 
telling you, what reactions, 

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they're having or not. 
Of the work that you're doing. 

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And I think, you know, learning 
how to listen and learn how to 

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learn from that has been 
probably the, you know, the 

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thing that actually made the 
biggest difference for me in the

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thing in fact that I got out of 
bed service, it's funny. 

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I remember, really clearly what 
a revelation that conference was

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that Cheryl was talking about 
that. 

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Very first wives, graphic 
design, 98%, white conference 

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that I think must have happened 
maybe in the early 90s or so it 

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was a long time. 
Time ago and it was just 

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revelatory to me. 
It really was tight. 

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I can remember, I can remember 
where I was sitting in our room.

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I remember, you know, how the 
chair felt on her my, but I 

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really have a really clean 
muscle set of memory of that out

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of that event. 
And again, it was a learning 

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experience, not a Neo now 
platform for me, certainly, but 

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it's just a place for me to to 
enlarge my own view about what, 

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you know, what rolled our 
profession could play in 

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advancing the world. 
Lars. 

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So, you know what's interesting 
to me is when you talk about, 

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you know, being in Ohio, in 
studying graphic design and 

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being in Cincinnati, there were 
people around you, who created 

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kind of Pathways for you, who 
were mentors, and it's came to 

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see that you've abused over your
career. 

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You've adopted that same role 
for many other people do space 

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in there, but take me back to 
Cincinnati. 

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You know, when you were there 
what does success look like for 

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you? 
What did you think? 

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Success would be When you were 
studying graphic design and 

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Cincinnati. 
And in your early days I had a 

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almost. 
I did a dangerously narrow view 

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of success, you know? 
I mean, I think I have, I think 

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hidden away in my attic 
somewhere. 

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There's a journal from this, 
that I kept back in the 70s, in 

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high school, through college 
Wi-Fi. 

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God help me. 
I think, I've somewhere, in 

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there in my, you know, teenage 
handwriting other words, you 

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know, I want to be a Amos 
graphic designer, and in this is

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like, you know, and also, I just
wanted to qualify that, and make

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it sound, not quite so stupid or
embarrassing, you know? 

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No, one ever heard of famous 
graphic design was back. 

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Then, you know, the Wonder, you 
know, I learned, I know, I 

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believe any, I can't even figure
out how I came to know what 

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their names were pre-internet. 
You know, I think I, you know, 

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Milton Glaser and just published
a book called Milton, Glaser 

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graphic design, that my mom God 
bless her. 

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To find a Downtown department 
store in Cleveland and give it 

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to me for as a Christmas 
present. 

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And so great, you know, Milton 
Glaser is most famous graphic 

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designer in the world to me and 
and I just like, wanted to do 

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what he did. 
And I just, you know, I think, I

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mean, I think one of my biggest 
dream was if someone was 

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standing in a record store, 
flipping through covers, you 

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know, they would come to one 
that I had designed and turn it 

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over and think this is cool. 
I want to buy this record and 

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Yeah, because that'd happen to 
me many times and I knew the 

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names of record cover designers 
as much as I knew the names of 

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the people playing instrument 
Daniel. 

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Grayson, ohh. 
That's how nerdy I was. 

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I want to be one of those guys 
that looks sort of like, you 

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know, I can't play an 
instrument, but you can sort of 

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be and say, hey, I'm with the 
band, I designed her and there 

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was close enough for me. 
I think that was sort of what 

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success look like. 
So, if that's my measure of 

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success, I'll point out that 
I've never designed a record 

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cover or even a CD, cover an MP3
cover or anything like that. 

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Unlike my partner, Paul was 
share who Will you know who 

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knows that it will be chewy will
say, polish are famous designer 

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of Boston's first debut, album 
cover, you know, she lives in 

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constant dread of that famously.
So I live vicariously through 

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her. 
As far as that goes. 

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There you go. 
So so skip ahead. 

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I'm going to keep on this theme 
of thinking about success, so 

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now we move to the early 90s and
you're a pentagram, what was 

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your definition of success? 
Then why I think I Leo. 

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Um, I may have kind of had a 
sword for it, kind of like I was

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a little bit of a late bloomer, 
I sort of had a delayed, I guess

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Adelaide maturity in a way. 
Because in between graduation 

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and joining pentagram, I worked 
for 10 years for, you know, 

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probably the key Mentor. 
I had on my wife, Massimo 

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vignelli a legendary designer 
who was president of aiga 

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President of Ozzy sort of like 
one of those names that I knew 

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and Who was a hero and role 
model of mine and and who ran an

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office very much like an 
Italian, in a way that I think 

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probably is almost, you know? 
See, you know, historic model 

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was not really operant anymore. 
You know? 

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You would approve virtually 
Apprentice yourself to a man, 

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like Ben Yahweh and learn the 
trade through that process, 

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right? 
And when I joined pentagram, at 

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the end of Arc. 
You know I really my goal was 

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just to figure out what kind 
what my design and writing was 

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what kinds of things I was 
precipitation. 

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And Benny, if I made 11 
misapprehension, I had that I 

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think would still be relevant. 
In anyone listening. 

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Now is that? 
I remember thinking, I want to 

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figure out what my kind of 
visual design style is. 

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I would look at it designers, 
who I admire, and I would think,

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you know, You know, you can tell
a Milton Glaser. 

230
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You can tell when April Grime 
and you can tell a Polish are, 

231
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you know, by, you know, by the 
typefaces they used and their 

232
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color sense and what they're, 
you know, what kind of visual 

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probe say incorporate into their
work. 

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And I thought, I thought it's my
responsible not to develop a set

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of things that people would say,
oh, you know, he's telling 

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Michael, they room design and 
instead, that's the wrong way to

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do it. 
The thing that I realized was 

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what you need to do is just find
out what subjects your Preceded.

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What, what, what are you curious
about, what excites you, what 

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people, you know, if you're in a
room with someone, where do you,

241
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you know, where can you draw the
energy, and an inspiration from 

242
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those people and when how can 
you contribute to that energy 

243
00:14:11,900 --> 00:14:14,200
and inspiration? 
So it's got almost nothing to 

244
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do. 
Sort of can't force the, you 

245
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know, thinking about the, the 
work is important, but thinking 

246
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about kind of that craft as the 
starting point for me, at least 

247
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it was just sort of like it just
got a backwards. 

248
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It's I just kind of learned when
I look back at work, I had done 

249
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particularly in those days. 
The things that I judged as the 

250
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most successful were things were
I just connected with the 

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problem with the subject, I 
cared about the mission of the 

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organization. 
I Vibe with the people who are 

253
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representing it in. 
There are other things why we 

254
00:14:45,400 --> 00:14:48,400
just sort of discharging or you 
know, my responsible 

255
00:14:48,400 --> 00:14:51,800
professional role doing a good 
job but you know I would look at

256
00:14:51,800 --> 00:14:53,800
those things and things all you 
can really tell best not 

257
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something that I cared as much 
about and Think I'm, you know, 

258
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and and the lesson that I drew 
from, that was the more things 

259
00:15:01,400 --> 00:15:03,800
you can do more things. 
You care about the more things, 

260
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you can get excited about the 
more things you can get serious 

261
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about the more access. 
You'll have to, to a world of 

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things that you can participate 
in, you know, in some people are

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Specialists. 
They just, you know, their 

264
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interest is, you know, Stay 
Fashion or their interest is 

265
00:15:18,800 --> 00:15:23,000
sports, and they sort of like, 
you know, kind of plow a fairly 

266
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narrow road through that, which 
I think is perfect. 

267
00:15:26,800 --> 00:15:29,400
A ballad, if that's what your 
passion is. 

268
00:15:29,400 --> 00:15:32,400
I've always been, you know, had 
a really broad you know, 

269
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capacity for spreading my 
attention around even too thin 

270
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sometimes and just ended up, I 
think coming into the nineties, 

271
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realizing that if I got a call 
from someone and they would say,

272
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can you do some graphic design 
for me? 

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I would use as an excuse to kind
of, you know, go underground 

274
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into their world. 
And you know why I'm in? 

275
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So I can find myself in, you 
know, football locker rooms or 

276
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Newsroom. 
Soare, you know, scientific 

277
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Laboratories, you know, better 
than without being good at 

278
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sports, having taken a 
journalism class or getting 

279
00:16:07,300 --> 00:16:10,700
anywhere Beyond Biology one 
suddenly, you know, I'm in rooms

280
00:16:10,700 --> 00:16:14,900
where people are purporting to 
decode, you know, the genome so 

281
00:16:14,900 --> 00:16:17,400
they can cure cancer and trying 
to explain it to me, so I can 

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00:16:17,400 --> 00:16:20,300
explain it to someone else who 
like me doesn't understand it, 

283
00:16:20,300 --> 00:16:23,200
you know, so that idea of kind 
of using it. 

284
00:16:23,300 --> 00:16:27,000
That's so kind of realizing that
it's not so much about being a 

285
00:16:27,000 --> 00:16:30,200
cool typeface although I love a 
cool type base as much as any of

286
00:16:30,200 --> 00:16:36,300
the 79 people on this call that 
sort of is the thing that will 

287
00:16:36,300 --> 00:16:39,900
come naturally. 
If you can get engaged and 

288
00:16:39,900 --> 00:16:43,500
excited and energized by the 
subject matter, and the work and

289
00:16:43,500 --> 00:16:46,900
the interplay of personalities, 
and the Ambitions that everyone 

290
00:16:46,900 --> 00:16:50,100
shares about putting something 
out in the world. 

291
00:16:50,200 --> 00:16:53,500
I think it's interesting. 
Even in hear your conversation. 

292
00:16:53,700 --> 00:16:56,700
I'm seeing a throughput of this 
evolution of starting off. 

293
00:16:56,800 --> 00:17:01,200
It was about you, right? 
It was about the designer, as 

294
00:17:01,200 --> 00:17:03,800
the, this is what I'm doing. 
This is my signature space. 

295
00:17:04,000 --> 00:17:06,300
You have the similar thing in 
architecture or music. 

296
00:17:06,300 --> 00:17:09,400
You can tell I've gone from 
produced by producer, but the 

297
00:17:09,400 --> 00:17:12,900
shift even in your language in 
the storytelling where it 

298
00:17:12,900 --> 00:17:16,300
doesn't become about you, but it
becomes about you diving into 

299
00:17:16,300 --> 00:17:19,300
the client in diving into the 
subject matter and those 

300
00:17:19,300 --> 00:17:24,500
interests and ultimately that 
making you a better designer, 

301
00:17:24,500 --> 00:17:26,500
and I'll extend our 
conversation. 

302
00:17:26,800 --> 00:17:32,200
To say also partner in moving 
in, in the work that you have. 

303
00:17:32,200 --> 00:17:36,400
So when you let's talk a bit 
about pentagram, which is, you 

304
00:17:36,400 --> 00:17:40,400
know, goes about saying is 
world's largest design 

305
00:17:40,400 --> 00:17:43,600
organization of its type. 
But you're really interesting 

306
00:17:43,600 --> 00:17:47,100
model in this sense that you're 
a collection of Partners in 

307
00:17:47,100 --> 00:17:49,500
which your partners are the 
owners but they're also the 

308
00:17:49,500 --> 00:17:53,500
drivers of the work, right? 
That's a bit about how it 

309
00:17:53,500 --> 00:17:55,700
because for those who are 
listening and we're streaming in

310
00:17:55,700 --> 00:17:58,600
our audiences in there. 
They're experiencing various 

311
00:17:58,600 --> 00:18:01,500
different types of business 
models in spaces and and this is

312
00:18:01,500 --> 00:18:05,100
a unique one in which you have 
this kind of ultimate partner 

313
00:18:05,100 --> 00:18:08,600
lattice yeah, well together. 
Yeah, yeah, Benny that's a 

314
00:18:08,608 --> 00:18:14,300
really good question and in fact
I sort of would in some ways 

315
00:18:14,300 --> 00:18:17,200
it's completely unique and I 
have trouble even explaining it 

316
00:18:17,200 --> 00:18:20,900
to practice. 
Probably we partner is about me 

317
00:18:20,900 --> 00:18:23,300
and my partner's and I will 
disagree about what the model 

318
00:18:23,300 --> 00:18:25,900
really is and what he answered 
but are sometimes that sort of 

319
00:18:25,900 --> 00:18:26,900
makes it interesting. 
NG. 

320
00:18:27,200 --> 00:18:29,800
But in some ways I think would 
be familiar nearly to any 

321
00:18:29,800 --> 00:18:33,100
professional. 
Who's on this call in that when 

322
00:18:33,100 --> 00:18:38,900
it was started by the original 
five designers who began at 

323
00:18:39,000 --> 00:18:41,800
nearly 50 years ago. 
This June it'll be 50 years ago 

324
00:18:41,800 --> 00:18:43,900
in June next. 
Just next month. 

325
00:18:45,700 --> 00:18:50,500
Their idea was that, you know, 
they wanted to combine the 

326
00:18:50,500 --> 00:18:55,500
virtues of a very small model of
practice led by a single person 

327
00:18:55,500 --> 00:18:59,400
working. 
Closely with some helpers where 

328
00:18:59,400 --> 00:19:01,700
that person not so much because 
so they could have total 

329
00:19:01,700 --> 00:19:04,400
control. 
I don't think but so they could 

330
00:19:04,500 --> 00:19:08,600
they could focus on engaging 
with the work and engaging with 

331
00:19:08,600 --> 00:19:10,800
those things that I was talking 
about earlier that I find 

332
00:19:10,800 --> 00:19:12,800
exciting, you know. 
So they're never put in a 

333
00:19:12,800 --> 00:19:15,700
position where there's managing,
you know huge groups of people. 

334
00:19:15,700 --> 00:19:18,600
It's just kind of a handful of 
people a dozen or so let's say 

335
00:19:19,100 --> 00:19:24,600
and I think the what they 
learned was you can only go so 

336
00:19:24,600 --> 00:19:27,600
far with that small model. 
And And when they joined 

337
00:19:27,600 --> 00:19:31,200
together as five and named it 
Panna G after that, five-sided 

338
00:19:31,200 --> 00:19:34,200
shape, that more or less 
described was the org chart 

339
00:19:34,200 --> 00:19:35,400
because none of them were the 
boss. 

340
00:19:35,400 --> 00:19:38,500
They were all equals, they all 
preserve their autonomy. 

341
00:19:38,800 --> 00:19:41,500
So they, you know, they would 
hire their own teams, pick their

342
00:19:41,500 --> 00:19:47,200
own clients, then pool, the the 
income and share the profits 

343
00:19:47,200 --> 00:19:50,800
equally shared the overhead, you
know, five living more cheaply 

344
00:19:50,800 --> 00:19:52,700
than any one of them could live 
on their own. 

345
00:19:53,400 --> 00:19:56,100
You know, that model became the 
pentagram model and then, you 

346
00:19:56,100 --> 00:20:00,800
know, The outside world, you 
know, client who might be 

347
00:20:00,800 --> 00:20:04,200
reluctant to hire any one of 
those five individuals because 

348
00:20:04,200 --> 00:20:08,500
they just like alone, helpless 
freelancer would have more 

349
00:20:08,500 --> 00:20:12,300
confidence with you know the 
body of work than the size of 

350
00:20:12,300 --> 00:20:16,800
the office that they were able 
to command back then in the UK 

351
00:20:16,800 --> 00:20:22,900
in the 70s and going into the 
80s today, it's 23 Partners, you

352
00:20:22,900 --> 00:20:25,500
know, in Austin Berlin, and 
London, and New York here. 

353
00:20:25,500 --> 00:20:27,600
In New York, I have Nine 
Partners. 

354
00:20:27,800 --> 00:20:31,300
So there are 10 of us and all 
and it still works according to 

355
00:20:31,300 --> 00:20:33,200
the same model. 
However, so I have like, say, a 

356
00:20:33,208 --> 00:20:37,600
dozen people who work on my 
team, we work on a lot of things

357
00:20:37,600 --> 00:20:40,500
independently, we're able to 
take on something as small as a 

358
00:20:40,500 --> 00:20:43,800
book cover and as large as a Big
Brand identity, but then we were

359
00:20:43,800 --> 00:20:47,000
able to also collaborate with 
each other as partners combine, 

360
00:20:47,000 --> 00:20:51,900
our teams, within offices across
offices and work in a big open 

361
00:20:51,900 --> 00:20:54,100
plan to encourage that sort of 
cross. 

362
00:20:54,100 --> 00:20:56,600
Fertilization, it always amazes 
me. 

363
00:20:56,800 --> 00:20:58,400
Of the breadth of the work that 
you do. 

364
00:20:58,400 --> 00:21:01,600
When I'd see it show up in 
these, like really intimate 

365
00:21:01,700 --> 00:21:04,400
start up small projects and I'm 
thinking there's no way in the 

366
00:21:04,400 --> 00:21:06,300
world that pentagram is working 
on this. 

367
00:21:06,800 --> 00:21:08,100
We get you are. 
Yeah. 

368
00:21:08,100 --> 00:21:11,300
And then there's these kind of 
big earth-shattering projects 

369
00:21:11,300 --> 00:21:14,000
that you see that you would 
expect a big is facing and I 

370
00:21:14,008 --> 00:21:16,900
think that's there's some 
there's some incredible value if

371
00:21:16,900 --> 00:21:19,000
we think about design and 
business and work that you can 

372
00:21:19,000 --> 00:21:21,700
have that flexibility. 
Yeah, yeah, yeah. 

373
00:21:21,700 --> 00:21:24,700
I think it's all because of this
model that was set up by these 

374
00:21:25,600 --> 00:21:28,600
these five You know these five 
individuals back when I was in 

375
00:21:28,608 --> 00:21:32,200
the ninth grade and Ohio you 
know so I had nothing to do with

376
00:21:32,200 --> 00:21:35,900
it but it's remarkable how much 
you know sort of the basic 

377
00:21:35,900 --> 00:21:37,700
precepts of the working 
arrangement. 

378
00:21:37,700 --> 00:21:40,800
They establish their own has 
endured you know half a century 

379
00:21:40,800 --> 00:21:44,300
later and certainly you know 
it's there are many aspects of 

380
00:21:44,300 --> 00:21:48,300
it that are ripe for change. 
Those were you know maybe 

381
00:21:48,300 --> 00:21:51,200
predictably and of the most 
tiresome possible way those were

382
00:21:51,200 --> 00:21:55,300
five white guys back then and it
was a lot of guys and a lot of 

383
00:21:55,300 --> 00:21:59,200
white guys for a long time. 
Now, I think we're fortunate in 

384
00:21:59,200 --> 00:22:02,100
this office of the 10th 
Partners, you know, half of us, 

385
00:22:02,100 --> 00:22:07,100
are women, people of color and 
and I think that will allow that

386
00:22:07,100 --> 00:22:10,800
inevitably just has to kind of 
keep recalibrating and you know 

387
00:22:11,600 --> 00:22:13,400
it happens with the staff at its
can happen. 

388
00:22:13,400 --> 00:22:15,800
At the partner level is going to
happen at every level and it 

389
00:22:15,800 --> 00:22:18,300
doesn't happen by accident. 
You have posted and the 

390
00:22:18,300 --> 00:22:21,500
intentional about it and 
thinking of being intentional. 

391
00:22:21,500 --> 00:22:25,900
So with 23 Partners, you end up 
having almost 23 teams how do 

392
00:22:25,900 --> 00:22:29,700
you create Eight a dynamic 
exchange between the partners 

393
00:22:29,700 --> 00:22:33,900
and no sub teams. 
It's actually it's fairly 

394
00:22:34,000 --> 00:22:36,900
complicated to something we 
talked about and sometimes argue

395
00:22:36,900 --> 00:22:41,100
about because it's sort of your 
kind of balancing two things 

396
00:22:41,100 --> 00:22:46,000
that are, you know that great 
nations. 

397
00:22:46,100 --> 00:22:47,700
Are you about all the trash? 
Great. 

398
00:22:47,700 --> 00:22:49,500
The Supreme Court tries to 
figure out the difference 

399
00:22:49,500 --> 00:22:51,900
between, what's to be controlled
by individuals. 

400
00:22:51,900 --> 00:22:54,600
I should be controlled by state 
switch control by at the 

401
00:22:54,600 --> 00:22:58,000
national level, right? 
And I think, That, you know, 

402
00:22:58,000 --> 00:23:00,600
here in this little old 
partnership, you know, trying to

403
00:23:00,600 --> 00:23:05,100
figure out how you balance. 
You know, the, you know what 

404
00:23:05,100 --> 00:23:08,900
benefit we what we owe the 
collective than what benefit 

405
00:23:09,000 --> 00:23:12,000
derived from the collective, 
versus what any one of us can do

406
00:23:12,000 --> 00:23:16,200
individually is, you know, 
that's sort of has been since 

407
00:23:16,200 --> 00:23:18,000
1972. 
One of the things that they've 

408
00:23:18,000 --> 00:23:21,600
gone back and forth about and I 
think now, and I think relevant 

409
00:23:21,600 --> 00:23:25,900
to, you know, anyone on this 
call regardless of whether they 

410
00:23:25,900 --> 00:23:30,800
were Born in the 50s like me or 
born in the, in the art store 

411
00:23:30,800 --> 00:23:33,200
the 90s for whenever they were 
and where we're going there in 

412
00:23:33,200 --> 00:23:35,900
their career. 
I think one of the things that 

413
00:23:36,000 --> 00:23:42,300
really has changed dramatically 
is that we are also now, you 

414
00:23:42,300 --> 00:23:44,500
know, trying to figure out how 
we balance. 

415
00:23:44,800 --> 00:23:47,200
You know, the individual 
Ambitions and individual 

416
00:23:47,200 --> 00:23:52,900
profiles of each of the each of 
the designers that work for us, 

417
00:23:52,900 --> 00:23:55,000
each of the designers of my 
team, who are talented and 

418
00:23:55,000 --> 00:24:00,100
ambitious, who have You know, 
you know, when I mean, one of 

419
00:24:00,108 --> 00:24:03,400
the reasons that I kind of just 
showed up to work for Massimo 

420
00:24:03,400 --> 00:24:06,100
vignelli was no one had ever 
heard. 

421
00:24:06,100 --> 00:24:08,400
You know, I thought I was a very
designer but I was the only 

422
00:24:08,400 --> 00:24:10,100
person in New York who had that 
opinion. 

423
00:24:10,100 --> 00:24:13,800
Even my wife was a little bit if
he on it but you know, but like 

424
00:24:13,800 --> 00:24:15,600
and am Daniela. 
Thought I was good enough to 

425
00:24:15,600 --> 00:24:18,600
desire to work for him, but 
certainly exactly that good and 

426
00:24:18,600 --> 00:24:21,000
no better. 
And other than, you know, a few 

427
00:24:21,000 --> 00:24:23,500
people, no one had heard of me 
and that was going to be how it 

428
00:24:23,500 --> 00:24:25,800
would be four years. 
There was no, you know, I didn't

429
00:24:25,800 --> 00:24:28,600
have a social media. 
D account, or whatever, or 

430
00:24:29,200 --> 00:24:32,300
website, or any means of 
reaching the public and making 

431
00:24:32,300 --> 00:24:35,900
my work and my voice out, 
putting it out there. 

432
00:24:36,200 --> 00:24:39,100
Now, we live in a world where 
every single one of us has that 

433
00:24:39,100 --> 00:24:42,000
sort of access which I think is 
fantastic. 

434
00:24:42,000 --> 00:24:45,600
I think it's sort of enriches. 
You know. 

435
00:24:45,600 --> 00:24:50,700
It's I think the more that the 
idea of creative work being 

436
00:24:50,700 --> 00:24:56,500
something that isn't just the, 
the bailiwick of a high priest 

437
00:24:56,700 --> 00:25:00,100
Of people who know who have been
specially trained and, you know,

438
00:25:00,600 --> 00:25:04,400
a certain kind of jargon. 
But rather something where 

439
00:25:04,400 --> 00:25:07,400
people feel they can participate
in it. 

440
00:25:07,400 --> 00:25:11,700
And, you know, curious about it,
learn about it, you know, do it 

441
00:25:11,700 --> 00:25:15,500
to a certain degree, even if 
that means the dark side of that

442
00:25:15,500 --> 00:25:19,500
are, you know, logos for $20, or
whatever these sites are that 

443
00:25:19,500 --> 00:25:22,400
can do that. 
I think that that's just part 

444
00:25:22,400 --> 00:25:28,600
of, that's just a byproduct of 
of having you No, you know, the 

445
00:25:28,600 --> 00:25:31,600
ability to create and make 
things more democratically 

446
00:25:31,600 --> 00:25:33,700
distributed. 
I think if we try to hog that 

447
00:25:33,700 --> 00:25:36,300
for ourselves, it's fatal. 
And I think that, if you managed

448
00:25:36,300 --> 00:25:39,700
a firm of any size, one of the 
responsibilities you have, is 

449
00:25:39,700 --> 00:25:42,700
figuring out how you nurture, 
the people that are working for 

450
00:25:42,700 --> 00:25:45,500
you and how you respect their 
voices and how you respect the 

451
00:25:45,500 --> 00:25:48,700
pro, you know, how you sort of 
are conscious of and respect the

452
00:25:48,700 --> 00:25:51,100
profiles that they're building 
for themselves. 

453
00:25:51,800 --> 00:25:53,600
One of the things you shared 
with me that I thought was 

454
00:25:53,600 --> 00:25:56,300
really powerful, you talked 
about bringing your partner's. 

455
00:25:56,700 --> 00:26:00,800
They're in how each year 
everyone shares a project that 

456
00:26:00,800 --> 00:26:02,600
was incredibly personally, 
meaningful for them. 

457
00:26:03,000 --> 00:26:04,800
I'd say, it's interesting you 
having a partnership 

458
00:26:04,800 --> 00:26:06,800
conversation, which, of course, 
you're going to talk about 

459
00:26:06,800 --> 00:26:10,600
profits and sharing them, but 
your concept of sharing isn't in

460
00:26:10,600 --> 00:26:12,100
that the business space in 
there. 

461
00:26:12,100 --> 00:26:14,800
But it's about what is the work 
that you've done this past year,

462
00:26:14,800 --> 00:26:16,100
this personal meaningful? 
Yeah. 

463
00:26:16,800 --> 00:26:17,800
Yeah. 
Someone beg Benny. 

464
00:26:17,800 --> 00:26:22,900
You are the week after next. 
All of us are going to be 

465
00:26:22,900 --> 00:26:26,400
meeting together for Wednesday 
through Sunday. 

466
00:26:26,600 --> 00:26:31,300
We too have our body early 
meeting where I'll for the 

467
00:26:31,300 --> 00:26:35,700
offices, the partners all coming
together and we spend spend a 

468
00:26:35,708 --> 00:26:38,200
couple of days just socializing 
and spending time with each 

469
00:26:38,200 --> 00:26:42,700
other because we all like each 
other and then we spend one one 

470
00:26:42,700 --> 00:26:49,300
day generally going through, you
know, the mechanic the business 

471
00:26:49,300 --> 00:26:52,400
mechanics of the partnership. 
And one of the things that I 

472
00:26:52,400 --> 00:26:55,200
think is fascinating pentagrams 
model and updated, and one of 

473
00:26:55,200 --> 00:26:57,800
the reasons it's Unique and 
Really dangerous. 

474
00:26:57,800 --> 00:27:01,900
So unique or rightly unique is 
that off because it's a 

475
00:27:01,908 --> 00:27:05,900
partnership comprised entirely 
of working designers. 

476
00:27:06,700 --> 00:27:10,100
It means that it's being run by 
people who all went to Art 

477
00:27:10,100 --> 00:27:12,600
School. 
Basically, you know, effectively

478
00:27:12,800 --> 00:27:16,100
and and further, run by people 
who may have bailed out of math 

479
00:27:16,100 --> 00:27:20,400
after algebra 2 or, you know, 
like me as as far as I went, I 

480
00:27:20,408 --> 00:27:22,400
didn't take precalc or trigger 
anything. 

481
00:27:22,400 --> 00:27:27,600
So I've got a very shaky grasp 
on alive And now and she's 

482
00:27:27,600 --> 00:27:31,600
particularly. 
And then retained earnings is 

483
00:27:31,600 --> 00:27:33,200
something that will come up in 
the meeting. 

484
00:27:33,200 --> 00:27:36,900
I have no I still after 30 plus 
years don't quite understand 

485
00:27:36,900 --> 00:27:38,900
what you mean. 
You know, it's okay my friend 

486
00:27:38,900 --> 00:27:42,500
because part of the new things 
we're doing at AIG a, we've got 

487
00:27:42,500 --> 00:27:45,400
courses to cover any events, 
sign me up. 

488
00:27:46,900 --> 00:27:48,800
I can get you. 
I can get you in to fill that 

489
00:27:48,800 --> 00:27:50,700
Gap but you're okay. 
God bless you guys. 

490
00:27:50,700 --> 00:27:53,700
Like I'm like I'm not sure about
you my grave, my ruin my life, 

491
00:27:53,700 --> 00:27:57,000
you know, it might actually I've
gotten this far just Used in the

492
00:27:57,000 --> 00:28:00,700
force closing my eyes and the 
kind of like waving a lightsaber

493
00:28:00,700 --> 00:28:03,000
around and actually paying 
attention of where the money is 

494
00:28:03,008 --> 00:28:05,600
coming from what it's doing. 
Might actually miss of my by, 

495
00:28:05,600 --> 00:28:07,800
but we get together. 
Spend a day talking about 

496
00:28:07,800 --> 00:28:11,900
business. 
And then in the, you know, every

497
00:28:11,900 --> 00:28:18,300
day, we devote part of the days 
to kind of kind of conducting 

498
00:28:18,300 --> 00:28:20,100
like oh, a minister design 
conference. 

499
00:28:20,100 --> 00:28:25,600
Like as you said Partners will 
share work, that was important 

500
00:28:25,600 --> 00:28:28,400
to them. 
And the Year to go into depth on

501
00:28:28,400 --> 00:28:31,000
a certain project maybe just 
give an idea of the breadth of 

502
00:28:31,008 --> 00:28:33,700
the work that happens. 
Talk about challenges. 

503
00:28:33,700 --> 00:28:37,000
They were facing or problems 
that they have and they're able 

504
00:28:37,000 --> 00:28:41,200
to do in a way that's very can 
be very Soul there in a way. 

505
00:28:41,200 --> 00:28:43,700
That's that's moving and 
inspiring. 

506
00:28:44,100 --> 00:28:50,100
And and I think we just as when 
I taught you, the u.s. a great 

507
00:28:50,100 --> 00:28:55,200
question about, you know what I 
was, you know, the transition 

508
00:28:55,200 --> 00:28:57,400
that I went through in the 
These, when I first joined 

509
00:28:57,400 --> 00:29:01,300
pentagram, and sort of that 
balance between the work that 

510
00:29:01,300 --> 00:29:02,900
you do. 
That's your output that 

511
00:29:02,900 --> 00:29:04,800
represents. 
Sort of the visual, Mark, you're

512
00:29:04,800 --> 00:29:09,500
leaving behind and kind of the 
ideas behind at the process that

513
00:29:09,500 --> 00:29:12,900
went into it. 
The human, the human equation 

514
00:29:12,900 --> 00:29:17,700
that both shape what the work 
turned out to be and what effect

515
00:29:17,700 --> 00:29:20,700
that work had in the world. 
You know, I think we use those 

516
00:29:20,700 --> 00:29:24,800
conversations to get into those 
bigger issues as well and and 

517
00:29:24,800 --> 00:29:28,200
it's just, it's It's actually 
very daunting. 

518
00:29:28,200 --> 00:29:33,900
I think what's comical is that, 
not everyone, not all the 

519
00:29:33,900 --> 00:29:36,900
partners present every at every 
one of these meetings and sort 

520
00:29:36,900 --> 00:29:38,900
of do it about every other every
third meeting. 

521
00:29:39,200 --> 00:29:42,400
And every time you, you learned 
that it's your turn to make one 

522
00:29:42,400 --> 00:29:44,700
of these presentations. 
Like, your first reaction is to 

523
00:29:44,700 --> 00:29:46,900
try to get out of it. 
I'm so pathetic. 

524
00:29:47,000 --> 00:29:49,800
My first reaction was like, 
don't make me, I can't, I'll, 

525
00:29:49,800 --> 00:29:52,300
you know, I haven't done 
anything good in the past during

526
00:29:52,300 --> 00:29:54,200
years. 
I just don't really remember 

527
00:29:54,200 --> 00:29:56,200
what happened during the 
pandemic. 

528
00:29:56,600 --> 00:30:00,800
And and then I said that to 
Emily Oldman here and she said 

529
00:30:01,600 --> 00:30:04,700
me too, you know, it's like, you
know, can we all get out of it? 

530
00:30:04,700 --> 00:30:08,500
Do we have to do this and then 
you learn that, that even if you

531
00:30:08,500 --> 00:30:12,700
sort of sort of, I mean, my plan
is just to say, this is what 

532
00:30:12,700 --> 00:30:14,600
happened and these things were 
successful. 

533
00:30:14,600 --> 00:30:16,400
I think these things were less 
successful. 

534
00:30:16,800 --> 00:30:19,900
This was interesting for this 
reason but you know, failed for 

535
00:30:19,900 --> 00:30:23,600
that reason and you know, I can 
do it in a way that I don't 

536
00:30:23,600 --> 00:30:28,000
think, you know, you would 
necessarily Really do in front 

537
00:30:28,000 --> 00:30:31,800
of an audience like this. 
Although I probably would at 

538
00:30:31,800 --> 00:30:36,000
this stage of the game, but I 
think it's, it's just, I mean, I

539
00:30:36,000 --> 00:30:38,300
mean, and it happens here every 
day, choose one of the reasons 

540
00:30:38,300 --> 00:30:42,900
that I came to really appreciate
pentagram was I just really 

541
00:30:42,900 --> 00:30:48,000
enjoy doing, you know, being 
around people, having be able to

542
00:30:48,000 --> 00:30:52,300
kind of just walk by one of the 
designers desks and see 

543
00:30:52,300 --> 00:30:54,200
something on their screen. 
That's interesting. 

544
00:30:54,200 --> 00:30:57,300
And that person might work for a
tiara or A person might work for

545
00:30:57,300 --> 00:31:01,500
her Itachi Chan and I could just
say these were typefaces that or

546
00:31:01,500 --> 00:31:03,600
what photographer is that or how
did you do that? 

547
00:31:03,600 --> 00:31:06,100
How did you do that? 
You know, that animation, you've

548
00:31:06,100 --> 00:31:09,000
got running there and I'd sit 
down and just explain it to me 

549
00:31:09,008 --> 00:31:11,800
then I could wave someone over 
for my team who I think, you 

550
00:31:11,800 --> 00:31:13,100
know, we're working on a 
problem. 

551
00:31:13,100 --> 00:31:15,600
I said here this is, you know, 
take a look at this. 

552
00:31:15,600 --> 00:31:18,200
This is really interesting, so 
that part of it just like a 

553
00:31:18,200 --> 00:31:22,000
great, it's like auditing nine 
master classes at once five days

554
00:31:22,000 --> 00:31:25,200
a week, it's really great which 
is which is powerful, I'm going 

555
00:31:25,200 --> 00:31:28,100
to continue on something that we
started to deal with, which is a

556
00:31:28,108 --> 00:31:32,700
little bit of creative tension. 
And I moved from the business 

557
00:31:32,700 --> 00:31:35,600
and your team site to the 
business in the client side. 

558
00:31:35,900 --> 00:31:38,100
You know, we're in a space with 
spend a lot of change. 

559
00:31:38,200 --> 00:31:40,600
How have you been thinking about
in managing, the creative 

560
00:31:40,600 --> 00:31:43,900
tension between being in the 
room with the client right? 

561
00:31:43,900 --> 00:31:47,800
Which is so much a part of what 
those in this call but we all 

562
00:31:47,800 --> 00:31:52,400
kind of experience to this space
where you can be in the room, 

563
00:31:52,400 --> 00:31:55,000
the client and that's okay, or 
you can't be in the room in the 

564
00:31:55,000 --> 00:31:58,900
client and that's okay. 
And and where is the, you know, 

565
00:31:58,900 --> 00:32:02,500
where's the tension today? 
What are you seeing in terms of 

566
00:32:02,500 --> 00:32:04,700
that affecting the work and your
engagement? 

567
00:32:05,900 --> 00:32:09,000
Yeah I'm great question and I 
think it's something that you 

568
00:32:09,000 --> 00:32:14,000
know I bet everyone on this call
as thought about or talked about

569
00:32:14,000 --> 00:32:19,300
in a way because I mean I 
remember if you would have asked

570
00:32:19,300 --> 00:32:23,200
me in February in 2020, what my 
opinion of videoconferencing was

571
00:32:23,400 --> 00:32:26,400
it was like my least favorite 
way to do design while you can 

572
00:32:26,400 --> 00:32:28,500
buy. 
If I heard that we were going to

573
00:32:28,500 --> 00:32:30,200
have to kind of be on it, we 
might be. 

574
00:32:30,200 --> 00:32:34,100
Had you on record saying that? 
Yeah, I feel like I just I just 

575
00:32:34,100 --> 00:32:35,500
thought it's a terrible way, you
know. 

576
00:32:35,600 --> 00:32:37,800
A, I just hate that. 
Can we go down there and just 

577
00:32:37,800 --> 00:32:39,400
sit in a room and get this sort 
of event? 

578
00:32:39,400 --> 00:32:41,900
We have to, like, do this part 
official thing, wherever it's on

579
00:32:41,900 --> 00:32:48,000
TV and then, you know, March 
16th rolled around it. 

580
00:32:48,000 --> 00:32:51,200
By the end of that when we get 
everyone, everyone like new. 

581
00:32:52,600 --> 00:32:55,000
I'm sorry, you're on mute. 
I'm going to share my screen. 

582
00:32:55,000 --> 00:32:56,700
Can you see this? 
I'm going to try to go to full 

583
00:32:56,700 --> 00:32:58,200
screen, okay? 
Is it is pants? 

584
00:32:58,200 --> 00:33:00,800
And can everyone see does 
everyone see a big red screen 

585
00:33:00,800 --> 00:33:03,600
that says what it says, you know
today's date. 

586
00:33:03,600 --> 00:33:05,800
You know it's just kind of you 
know and and then I was two 

587
00:33:05,800 --> 00:33:07,900
years old and I think we got 
really good at it. 

588
00:33:07,900 --> 00:33:13,300
Quote a fall, but I found that 
one of the things that I got 

589
00:33:13,300 --> 00:33:15,600
good at that, I think my team 
got could have in them. 

590
00:33:15,600 --> 00:33:18,000
That when I looked around on my 
partner's, they seem to get good

591
00:33:18,000 --> 00:33:20,200
at it too. 
Was, you know, you sort of 

592
00:33:20,200 --> 00:33:27,200
realize that every discussion in
a way had to turn into a deck, 

593
00:33:27,200 --> 00:33:31,900
you know, a slideshow that would
have 20 slides, 40 slides, you 

594
00:33:31,900 --> 00:33:35,600
know how whatever number slides 
it had and and that meant that 

595
00:33:35,600 --> 00:33:39,300
Everything had to have this sort
of linearity to it that, you 

596
00:33:39,300 --> 00:33:42,600
know, that that made everyone 
kind of reframe the 

597
00:33:42,600 --> 00:33:46,800
conversation, as you know, a 
narrative like a, you know, a 

598
00:33:46,808 --> 00:33:50,700
three act play or kind of may 
know, rising and falling action.

599
00:33:50,900 --> 00:33:53,800
And then everything is leading 
up to a moment where you're 

600
00:33:53,800 --> 00:33:57,100
trying to deliver to a kind of 
decision that you're trying to 

601
00:33:57,100 --> 00:34:02,600
force and sometimes, All right. 
Well, I'm going to do that kind 

602
00:34:02,600 --> 00:34:05,600
of presentation when the, when 
the moments called for it. 

603
00:34:05,600 --> 00:34:09,699
I said I did it for years and 
years and years but other times 

604
00:34:09,699 --> 00:34:11,900
you want to be in a room. 
You just want to walk into a 

605
00:34:11,900 --> 00:34:17,199
room and have it papered with 
the exploration that you did, 

606
00:34:17,199 --> 00:34:19,400
right? 
And just like, you know, there's

607
00:34:19,400 --> 00:34:21,900
an arc of an architect that I'm 
shy. 

608
00:34:22,199 --> 00:34:25,100
I assume a lot of you have heard
of named Frank gehry who we've 

609
00:34:25,100 --> 00:34:28,800
done some projects with and he 
has a way of working with 

610
00:34:28,800 --> 00:34:31,900
clients that I think is just 
Powerball and disarming and 

611
00:34:31,900 --> 00:34:36,100
explains why he gets to design 
those buildings which just if 

612
00:34:36,100 --> 00:34:39,199
you look on their face they're 
completely risky and crazy 

613
00:34:39,199 --> 00:34:42,199
looking but he hates being in 
that room doing that 

614
00:34:42,199 --> 00:34:44,199
presentation. 
And he will say to the most 

615
00:34:44,199 --> 00:34:47,100
important client in the world, 
you know? 

616
00:34:47,100 --> 00:34:50,000
Okay, so we've looked at that 
screen, kind of just take you 

617
00:34:50,000 --> 00:34:52,100
back in the studio and show some
of the stuff we're working on 

618
00:34:52,400 --> 00:34:55,600
and then he'll like literally 
just walk around the models and 

619
00:34:55,600 --> 00:34:59,400
say we try this first and but 
and you get and unless something

620
00:34:59,400 --> 00:35:02,100
is going on that I've Ever seen 
rehearsed. 

621
00:35:02,100 --> 00:35:06,000
It really looks as if he's 
simply as walking in and the 

622
00:35:06,000 --> 00:35:10,100
moment he walks in the work is 
as it's happening at a, you 

623
00:35:10,100 --> 00:35:14,300
know, at 11:37 on a Thursday 
morning and I owe a and and 

624
00:35:14,300 --> 00:35:17,100
he'll literally say, you know, 
one of the things with this 

625
00:35:17,100 --> 00:35:19,700
model here is that it just 
seemed, you know, the weight of 

626
00:35:19,700 --> 00:35:21,400
it seemed to be too much on the 
top. 

627
00:35:21,400 --> 00:35:23,900
So what if we here? 
Give me give me that knife. 

628
00:35:23,900 --> 00:35:27,800
And he'll literally take part of
the building apart and just do 

629
00:35:27,800 --> 00:35:31,400
it right before people's eyes. 
And it's so, You know, it's the 

630
00:35:31,400 --> 00:35:34,700
exact, you know, even though he 
is the classic capital a 

631
00:35:34,700 --> 00:35:36,700
starchitect, right. 
Right. 

632
00:35:37,100 --> 00:35:40,400
You know, he says he's been in 
the Simpsons, you know, he's 

633
00:35:40,400 --> 00:35:44,200
never dangerous, but like other 
hand, there's something so 

634
00:35:44,200 --> 00:35:48,200
personal and disarming and 
inviting about, you know, part. 

635
00:35:48,200 --> 00:35:51,000
It feel, you've been invited to 
participate in the design 

636
00:35:51,000 --> 00:35:54,600
process with someone and, and 
that's sort of what's impound 

637
00:35:54,600 --> 00:35:57,600
would so hard to do on. 
Zoom, you know, you can't have 

638
00:35:57,600 --> 00:36:00,200
that experience of being in the 
room and having that sort of 

639
00:36:00,300 --> 00:36:03,100
give and take that you can get 
watch, someone's reaction. 

640
00:36:03,100 --> 00:36:07,100
I mean, the thing that I used to
know, clearly I love making 

641
00:36:07,100 --> 00:36:12,400
speeches and I like the sound of
my own voice to a fault, but I 

642
00:36:12,400 --> 00:36:14,600
sort of like learned that in a 
meeting. 

643
00:36:14,600 --> 00:36:17,900
You know, you're not, you know, 
you're not going to persuade 

644
00:36:17,900 --> 00:36:21,400
anyone to your point of view by 
talking louder and faster. 

645
00:36:21,400 --> 00:36:24,100
That doesn't work. 
You know you have to now I just 

646
00:36:24,100 --> 00:36:27,500
learned ass like stop and say I 
can see a lot of confused faces 

647
00:36:27,500 --> 00:36:30,200
or you look like you really hate
this idea, right? 

648
00:36:30,300 --> 00:36:32,500
I really hate it. 
Tell me why and we'll go from 

649
00:36:32,500 --> 00:36:35,000
there. 
And and people, you know, 

650
00:36:35,000 --> 00:36:37,000
somebody they say, you know, I 
just you know it really doesn't 

651
00:36:37,000 --> 00:36:38,400
work for me. 
I just like my least favorite 

652
00:36:38,400 --> 00:36:41,000
color and then and I've learned 
something really interesting 

653
00:36:41,000 --> 00:36:44,200
there if that's right, you know,
you know, don't use a color but 

654
00:36:44,200 --> 00:36:46,500
I think you know, you don't 
learn anything by making 

655
00:36:46,500 --> 00:36:51,700
speeches, you learn things by 
asking questions and and and I 

656
00:36:51,700 --> 00:36:55,000
think Zoom rewards people's 
ability to kind of make speeches

657
00:36:55,000 --> 00:36:59,200
if you ask me. 
And I think it really is doesn't

658
00:36:59,200 --> 00:37:01,500
give you the opportunity. 
Tuna to be in the room, have 

659
00:37:01,500 --> 00:37:03,700
that give and take that, I think
can be so productive in the 

660
00:37:03,708 --> 00:37:06,300
design process. 
So, as we're coming back to 

661
00:37:06,300 --> 00:37:09,100
work, one of the things we're 
doing is you know as we're 

662
00:37:09,100 --> 00:37:12,200
working in the office here, more
face-to-face time, right? 

663
00:37:12,200 --> 00:37:15,000
That's between me and my design 
or as being my partner's, my 

664
00:37:15,000 --> 00:37:18,600
designers and and their do you 
know the designers get a chance 

665
00:37:18,600 --> 00:37:21,300
to kind of exchange ideas. 
We get a chance to kind of 

666
00:37:21,300 --> 00:37:24,700
exchange ideas, that's healthy. 
And then, you know, yesterday, 

667
00:37:24,700 --> 00:37:29,500
we made a trek out and sad face 
to face with a fairly new client

668
00:37:29,500 --> 00:37:32,700
that were working. 
And just being in the room with 

669
00:37:32,700 --> 00:37:37,100
them and even looking around 
that room, looking at the things

670
00:37:37,100 --> 00:37:40,000
on the wall, looking at the 
books on the Shelf, looking at 

671
00:37:40,000 --> 00:37:46,900
the body language of who said 
we're who stood up who taught, 

672
00:37:46,900 --> 00:37:49,800
you know, who would get more 
animated in the conversation, 

673
00:37:49,800 --> 00:37:52,900
who sort of sat back and kind of
stroke their chin. 

674
00:37:53,700 --> 00:37:56,500
You know, you know you don't get
any of that information. 

675
00:37:56,600 --> 00:38:00,000
You get very little that 
information on Zoom. 

676
00:38:00,300 --> 00:38:05,400
And you know, not having to get 
on a plane and fly for, you 

677
00:38:05,400 --> 00:38:08,100
know, travel for 5 hours for a 
hour. 

678
00:38:08,100 --> 00:38:13,800
Long meeting is, uh, is is a 
useful thing to it gets good for

679
00:38:13,800 --> 00:38:17,100
your health and it's good for 
the environment obviously. 

680
00:38:17,500 --> 00:38:19,200
So I don't think it'll ever go 
away. 

681
00:38:19,200 --> 00:38:22,400
I just think it'll become one 
tool that will use along with 

682
00:38:22,400 --> 00:38:27,100
other person as we go forward. 
But there's a moment of 

683
00:38:27,400 --> 00:38:30,100
Discovery and you were talking 
about you know, kind of pre 

684
00:38:30,300 --> 00:38:32,300
Gimmick walking around and 
looking over her shoulder, a 

685
00:38:32,300 --> 00:38:35,000
seeing an idea happening and 
kind of finding something in 

686
00:38:35,000 --> 00:38:37,600
there. 
So did you know, I live in DC. 

687
00:38:37,700 --> 00:38:42,400
So it is the capital of 
bureaucratic efficiency, okay? 

688
00:38:42,800 --> 00:38:47,700
And in that, I learned that our 
English alphabet has 26 letters,

689
00:38:48,300 --> 00:38:50,900
but there are countless 
combinations that we can put 

690
00:38:50,900 --> 00:38:53,200
them together to amaze and 
confuse us all. 

691
00:38:53,800 --> 00:38:56,800
And so, I want to talk to you 
about one that starts off with 

692
00:38:57,200 --> 00:39:00,800
with a combination of foia. 
And for those those who are 

693
00:39:01,300 --> 00:39:04,700
steeped in that, it's a Freedom 
of Information Act, which gives 

694
00:39:04,700 --> 00:39:07,800
you access to government 
information, and you, and your 

695
00:39:07,800 --> 00:39:12,500
team came up with a brilliantly,
crazy idea. 

696
00:39:12,500 --> 00:39:13,900
And project that you worked on 
it. 

697
00:39:13,900 --> 00:39:17,500
I would be remiss if we didn't 
talk about it for a second for 

698
00:39:17,500 --> 00:39:20,000
those who are listening in, if 
you get a chance to check or 

699
00:39:20,000 --> 00:39:24,900
Google this Michael and his team
took a document, the FBI it put 

700
00:39:24,900 --> 00:39:31,600
together on internet slang and 
all of the Combinations of 

701
00:39:31,600 --> 00:39:34,900
letters and what they mean and 
you took that very bureaucratic 

702
00:39:34,900 --> 00:39:38,800
efficient document and turned it
into a beautiful jib talk. 

703
00:39:38,800 --> 00:39:43,400
A bit about how this crazy idea,
came up, and how you took it and

704
00:39:43,400 --> 00:39:45,300
turned it into this wonderful 
moment. 

705
00:39:45,800 --> 00:39:48,800
I be happy doing. 
In fact, I can hang on. 

706
00:39:48,800 --> 00:39:51,400
Give me white girl. 
With literally ten seconds. 

707
00:39:51,400 --> 00:39:52,600
I'll bring one in. 
I'll hold it off. 

708
00:39:52,600 --> 00:39:56,400
Okay, and you can s in that so 
is everyone sees? 

709
00:39:56,400 --> 00:40:01,200
This is the beauty of Fireside. 
We can pick up and Jump in right

710
00:40:01,200 --> 00:40:02,600
there. 
I surprised Michael to talk 

711
00:40:02,600 --> 00:40:05,700
about about this project, so 
we'll get a chance to see it 

712
00:40:05,700 --> 00:40:10,300
firsthand, all right? 
So every year pentagram does a 

713
00:40:10,300 --> 00:40:14,200
holiday card that we send out to
our mailing was just for fun and

714
00:40:14,200 --> 00:40:17,800
like, you know, and in the past 
few years between people being 

715
00:40:18,100 --> 00:40:21,200
displaced from their usual, 
addresses and print being 

716
00:40:21,200 --> 00:40:23,300
potentially dead, and everything
on the line, we weren't even 

717
00:40:23,300 --> 00:40:26,500
sure we should do this. 
I did have this idea, and part 

718
00:40:26,500 --> 00:40:30,500
of the motivation of the idea is
the newest partner in our Them 

719
00:40:30,500 --> 00:40:33,300
in our New York office is a 
designer who some of you may not

720
00:40:33,300 --> 00:40:37,000
may know named Matt Willie and 
that was four years. 

721
00:40:37,000 --> 00:40:43,200
The art director of The New York
Times magazine and is, I think 

722
00:40:43,200 --> 00:40:48,700
he's the best one of the best 
typographers and and living 

723
00:40:48,700 --> 00:40:54,400
today and great type designer. 
If you've ever seen the TV show,

724
00:40:54,400 --> 00:40:57,000
killing Eve. 
He did the main titles for that 

725
00:40:57,100 --> 00:41:02,800
and he just he's just brilliant.
And I thought, well, when I'd 

726
00:41:02,800 --> 00:41:06,400
like to, you know, I was on me 
to kind of come up with a 

727
00:41:06,408 --> 00:41:08,400
suggestion for the holiday card.
Could look like. 

728
00:41:08,400 --> 00:41:09,900
And I said, okay, the do 
something was based on 

729
00:41:09,900 --> 00:41:11,600
typography. 
That would be nice. 

730
00:41:12,100 --> 00:41:18,600
And I remembered, when the 
Freedom of Information Act 

731
00:41:18,600 --> 00:41:21,900
uncovered this document from the
FBI, which happened about five 

732
00:41:21,900 --> 00:41:24,300
or six years ago, this story in 
Time, Magazine story in the 

733
00:41:24,300 --> 00:41:27,100
Washington Post and basically it
was when the internet was a 

734
00:41:27,108 --> 00:41:30,000
little bit newer when Twitter 
was a knuth. 

735
00:41:30,300 --> 00:41:35,600
Newer thing and peered based on 
this document, which the FBI 

736
00:41:35,600 --> 00:41:38,300
don't see us ever really 
commented on, is that someone at

737
00:41:38,300 --> 00:41:42,500
the FBI was told, you know, we 
need to really research things 

738
00:41:42,500 --> 00:41:44,800
that are happening on the 
internet and they use a lot of 

739
00:41:45,000 --> 00:41:51,300
acronyms, like, you know, LOL 
and RT R OT L, you know, and 

740
00:41:51,300 --> 00:41:56,300
ROFL and BRB and stuff like 
that. 

741
00:41:56,400 --> 00:41:59,200
And you know, some of these 
might be Sinister something. 

742
00:41:59,200 --> 00:42:02,100
So we need to kind of have Of a 
glossary of all these internet 

743
00:42:02,100 --> 00:42:03,900
acronym. 
So we can understand what's 

744
00:42:03,900 --> 00:42:06,100
happening, you know, in 
cyberspace. 

745
00:42:06,500 --> 00:42:11,500
And so, it's always this list is
the list again, back with is 

746
00:42:11,500 --> 00:42:15,800
like, like 2,400, like 2400 
Akron. 

747
00:42:15,800 --> 00:42:19,900
It's amazing. 
How many goes on Brady pages. 

748
00:42:20,100 --> 00:42:22,100
And like some of them are things
you've heard of and then other 

749
00:42:22,100 --> 00:42:26,000
ones, like you think maybe 
someone, you know, some FBI 

750
00:42:26,000 --> 00:42:31,400
agent had like a 14 year old kid
and said, You know, I'm on this 

751
00:42:31,600 --> 00:42:33,700
team that's researching the 
internet. 

752
00:42:33,700 --> 00:42:36,700
Can you like tell me, what kind 
of acronyms you and your friends

753
00:42:36,700 --> 00:42:38,400
use? 
And that kid just made up a 

754
00:42:38,400 --> 00:42:41,300
bunch of things, you know? 
And just said, here is a dad or 

755
00:42:41,300 --> 00:42:44,400
a mom hears, like you're some. 
We use all the time. 

756
00:42:44,700 --> 00:42:48,500
And so at any rate we are we are
I sort of went through this 

757
00:42:48,500 --> 00:42:54,300
document picked out my my does 
grandma two dozen or so favorite

758
00:42:54,300 --> 00:42:56,600
ones. 
And then work with mad Willie to

759
00:42:56,600 --> 00:42:59,500
kind of just do this type of 
graphic, kind of guessing game 

760
00:42:59,500 --> 00:43:02,900
where I'm at front. 
It says the FBI guide to 

761
00:43:02,900 --> 00:43:06,200
internet slang and then there's 
a little introduction of the 

762
00:43:06,208 --> 00:43:09,400
beginning. 
That sort of says it's from the 

763
00:43:09,600 --> 00:43:14,200
FBI's intelligence for research 
support unit particular an 83 

764
00:43:14,200 --> 00:43:19,400
page glossary with 2800 entries.
It had a lol and OMG but it also

765
00:43:19,400 --> 00:43:27,200
have ones that were more obscure
like I hide in, y WT, M, Wy, B 

766
00:43:27,200 --> 00:43:30,100
Imad, anyone? 
Want to guess what that? 

767
00:43:30,300 --> 00:43:36,200
It means if I tell you what this
means, will you buy me a drink? 

768
00:43:36,300 --> 00:43:38,400
Which evidently people say on 
the internet. 

769
00:43:38,400 --> 00:43:41,400
So and then there's some, you 
can sort of guess this is 

770
00:43:41,400 --> 00:43:44,000
rolling on the floor for no 
apparent reason. 

771
00:43:45,500 --> 00:43:53,500
You know, this is you someone 
they know this went to naked in 

772
00:43:53,500 --> 00:43:58,000
front of computer and so on at 
any rate, the joy that I had 

773
00:43:58,000 --> 00:44:02,000
with this was I said to me, Matt
was come up with a custom custom

774
00:44:02,000 --> 00:44:08,500
type basis for this exercise and
he was inspired by this. 

775
00:44:09,500 --> 00:44:13,900
Having seen a couple of news 
stories about FBI raids and 

776
00:44:13,900 --> 00:44:19,200
markings at FBI, people use the 
FBI agents use on their jacket. 

777
00:44:19,200 --> 00:44:23,400
Says, they kind of go into 
action and what's weird is that 

778
00:44:23,400 --> 00:44:25,800
they're these, you know, there's
that doesn't seem to be any 

779
00:44:25,800 --> 00:44:29,300
consistent brand. 
You know, brand standards for 

780
00:44:29,300 --> 00:44:31,700
how the FBI. 
Writes those three letters FDI 

781
00:44:31,700 --> 00:44:36,100
in the back of their jackets. 
And so he sort of extrapolated 

782
00:44:36,100 --> 00:44:41,500
to typeface families from that. 
I a San serif one that's called 

783
00:44:41,700 --> 00:44:45,600
Edgar and a slab. 
Serif Juan and a second. 

784
00:44:49,300 --> 00:44:54,900
That's called Clyde Bender. 
Being Jagger Hoover and Clyde 

785
00:44:54,900 --> 00:45:02,000
being. 
His longtime associate that are 

786
00:45:02,000 --> 00:45:04,600
the, and the two of them were 
Partners both professionally and

787
00:45:04,600 --> 00:45:08,400
perhaps even romantically some 
say, but at any rate, our the 

788
00:45:08,400 --> 00:45:11,700
whole thing kind of what goes 
together and then, you know, the

789
00:45:11,700 --> 00:45:15,000
very last one, is the list goes 
on, wipe that in the very back, 

790
00:45:15,000 --> 00:45:16,400
it's sort of. 
If you want to try to guess, 

791
00:45:16,400 --> 00:45:18,200
then you can but then it 
explains what they all are 

792
00:45:18,200 --> 00:45:21,000
there. 
And so, Um this was sort of a 

793
00:45:21,000 --> 00:45:27,100
cell you know the only client I 
had what's my 13 partners and I 

794
00:45:27,100 --> 00:45:29,000
knew of even if they thought my 
idea was stupid. 

795
00:45:29,000 --> 00:45:34,100
They appreciate maths maths 
talent and Amy just put a link 

796
00:45:34,100 --> 00:45:38,200
to it if you want to see it and 
if you want a copy of it there's

797
00:45:38,200 --> 00:45:41,600
a way to will send you a copy. 
All you have to do is make a 

798
00:45:42,100 --> 00:45:46,000
donation of any size, whatsoever
to the Electronic Frontier 

799
00:45:46,000 --> 00:45:48,700
Foundation, which is a nonprofit
organization. 

800
00:45:49,000 --> 00:45:55,900
That fights for privacy and 
privacy and transparency on the 

801
00:45:55,900 --> 00:45:58,200
internet and has been doing it 
for years. 

802
00:45:58,200 --> 00:46:02,300
And, you know, we don't keep any
of that money. 

803
00:46:02,300 --> 00:46:04,700
We just pass it all on. 
Now, you just make a donation of

804
00:46:04,708 --> 00:46:06,100
them, send us proof of the 
donation. 

805
00:46:06,100 --> 00:46:10,100
The donation can be a dollar. 
Ten dollars, a hundred dollars 

806
00:46:10,100 --> 00:46:11,500
fifty cents. 
Whatever you want will send you 

807
00:46:11,508 --> 00:46:15,100
a copy if you want it. 
So thank you for asking about 

808
00:46:15,100 --> 00:46:16,900
that. 
I got to talk about typography 

809
00:46:16,900 --> 00:46:20,600
and work and a little print. 
Go to in the midst of talking 

810
00:46:20,600 --> 00:46:23,400
about all these big al they guys
this yeah, I wanted to give you 

811
00:46:23,400 --> 00:46:27,700
my friend a little opportunity 
to practice your sharing to 

812
00:46:27,700 --> 00:46:30,300
everyone else. 
So I figured we do that with a 

813
00:46:30,300 --> 00:46:33,700
fun project that goes in but 
your biggest projects you have 

814
00:46:33,700 --> 00:46:36,200
in front of you, is your 
daughter's wedding. 

815
00:46:36,800 --> 00:46:41,500
So I think what you've given us 
today is just the beauty of your

816
00:46:41,500 --> 00:46:45,100
journey and the story and 
talking about how we evolved and

817
00:46:45,100 --> 00:46:47,100
think about success in the work 
that we do. 

818
00:46:47,400 --> 00:46:48,900
And I hope it's been helpful for
those who are listening 

819
00:46:49,000 --> 00:46:52,000
listening about it, a really 
getting into the inner workings 

820
00:46:52,000 --> 00:46:56,100
of how you make your partnership
work because we all are working 

821
00:46:56,100 --> 00:46:58,400
a Partners in spaces in there 
were doing good work together 

822
00:46:58,400 --> 00:47:00,900
and they think you know you've 
had some gray kind of stories to

823
00:47:00,900 --> 00:47:03,200
talk about what's unique to you 
but also some things that I 

824
00:47:03,208 --> 00:47:07,100
think other people can take away
and then how we engage with 

825
00:47:07,200 --> 00:47:10,100
clients in our new world. 
Now that's really in the 

826
00:47:10,100 --> 00:47:12,100
intersection of design and 
business. 

827
00:47:12,100 --> 00:47:15,300
So I would love to give you the 
last word, my friend, if there's

828
00:47:15,300 --> 00:47:19,400
anything you have for our 
growing design, Business 

829
00:47:19,400 --> 00:47:21,900
Leaders, right? 
Because we see that this is a 

830
00:47:21,900 --> 00:47:23,500
growing part of our economy and 
World. 

831
00:47:23,500 --> 00:47:26,700
Any, any advice you have the 
only advice I would have, but I 

832
00:47:26,700 --> 00:47:29,400
think Benny you sort of set it 
up, really nicely in the way you

833
00:47:30,900 --> 00:47:34,300
you kind of articulated kind of 
a summing up. 

834
00:47:35,600 --> 00:47:38,000
A lot of times people try to 
figure out what the difference 

835
00:47:38,000 --> 00:47:42,900
is between design and art and 
there are many differences, but 

836
00:47:42,900 --> 00:47:47,300
one of them is that art is 
something you can do alone. 

837
00:47:47,400 --> 00:47:48,900
Basically, you can go off by 
yourself. 

838
00:47:49,000 --> 00:47:51,900
Self and create based on your 
own Vision, your own 

839
00:47:51,900 --> 00:47:55,600
imagination. 
If you choose to practice design

840
00:47:55,700 --> 00:47:59,100
in any form whatsoever at any 
level whatsoever in any style 

841
00:47:59,100 --> 00:48:02,300
whatsoever for any reason 
whatsoever, you're enlisting and

842
00:48:02,300 --> 00:48:04,900
something that's Prime, that's a
social activity. 

843
00:48:04,900 --> 00:48:11,100
You know, you will need 
collaborators clients Partners, 

844
00:48:12,100 --> 00:48:15,300
people at every level to kind of
both support you and who will 

845
00:48:15,300 --> 00:48:21,000
depend on you for support and 
You know, in in a capitalist 

846
00:48:21,000 --> 00:48:26,600
Society business is one of the 
ways we structure those 

847
00:48:26,600 --> 00:48:29,700
relationships, you know, how 
much your client is going to pay

848
00:48:29,700 --> 00:48:32,300
you for the work, you're doing 
what you have to do, in order to

849
00:48:32,300 --> 00:48:35,000
get paid, right? 
How much you're going to be paid

850
00:48:35,100 --> 00:48:39,100
by your boss, how much you as a 
manager will compensate, the 

851
00:48:39,100 --> 00:48:41,200
people that are contributing to 
your team, right? 

852
00:48:42,300 --> 00:48:45,000
But I think people tend to 
reduce business to Dollars and 

853
00:48:45,000 --> 00:48:47,700
cents and really that's an 
important part of it. 

854
00:48:47,800 --> 00:48:56,200
But just as Important are the 
way we learn to to modulate and 

855
00:48:57,700 --> 00:49:04,000
have productive and even joyful 
relationships with people, you 

856
00:49:04,000 --> 00:49:07,100
know, that, that I'm really 
productive, but actually bring 

857
00:49:07,100 --> 00:49:09,800
energy and put some good in the 
world, right. 

858
00:49:09,800 --> 00:49:13,500
And I think, in a way anyone 
talking about business and 

859
00:49:13,500 --> 00:49:17,800
design is really talking, 
they're using that the language 

860
00:49:17,800 --> 00:49:20,400
of business. 
As a way really to address these

861
00:49:20,400 --> 00:49:25,000
larger interpersonal and larger 
societal issues that I think 

862
00:49:25,008 --> 00:49:29,000
comprise the context of the work
that we inevitably have to do 

863
00:49:29,000 --> 00:49:31,300
and that's what makes this sort 
of conversational pouring. 

864
00:49:31,300 --> 00:49:32,800
That's what makes this 
conference important. 

865
00:49:32,800 --> 00:49:36,500
That's always been that the very
best thing about aiga as an 

866
00:49:36,500 --> 00:49:39,100
organization. 
That was why when I found out 

867
00:49:39,100 --> 00:49:41,600
about it back in the 70s, I 
became such an enthusiastic 

868
00:49:41,600 --> 00:49:43,900
supporter. 
Then that's why I've devoted so 

869
00:49:43,900 --> 00:49:46,700
much time to it. 
It really provided a framework 

870
00:49:46,700 --> 00:49:48,400
for exploring what those 
relationships. 

871
00:49:48,500 --> 00:49:50,300
A ships could be at their very 
best. 

872
00:49:55,400 --> 00:49:58,100
I think I think that's a great 
way to end our conversations 

873
00:49:58,100 --> 00:50:04,500
today with Michael Beirut 
designer aiga medalist Mentor 

874
00:50:05,400 --> 00:50:11,100
champion of industry and growth 
lecturer and and speaker at Yale

875
00:50:11,400 --> 00:50:16,200
and most importantly dead on the
hook design for the wedding. 

876
00:50:17,600 --> 00:50:19,100
Thank you. 
Yeah, we're seeing lots of 

877
00:50:19,100 --> 00:50:22,100
stuff. 
Yeah, I need Well, thank you for

878
00:50:22,100 --> 00:50:27,100
your sincerity and Candor and 
humor, and bringing the FBI 

879
00:50:27,100 --> 00:50:28,700
project to life. 
Thank you for sharing that my 

880
00:50:28,900 --> 00:50:30,600
pleasure, Benny, thank you. 
This has been great. 

881
00:50:30,600 --> 00:50:32,100
I really enjoyed a good luck, 
everyone. 

882
00:50:32,100 --> 00:50:34,400
Enjoy the conference, enjoy the 
conference. 

883
00:50:34,400 --> 00:50:38,100
Thank you all for joining us for
this fireside chat. 

884
00:50:38,100 --> 00:50:40,000
I look forward to catching you 
if you later during the 

885
00:50:40,008 --> 00:50:42,600
conference and internet 
tomorrow's conversation the 

886
00:50:42,600 --> 00:50:44,000
Revolt. 
Thank you Michael.

