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The role of the designer is to 
truly design the context, and 

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it's not actually to design the 
tree. 

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Hello everyone. 
Welcome back to a new episode of

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the AIGA Design Podcast. 
I'm Julia Donatello, design 

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competitions and Event manager 
at AIGA, the professional 

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association for design. 
And I'm Li Shan Huang, Co 

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executive director of learning 
and programs here at AIGA. 

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This season on the show, we're 
exploring the theme Eyes on 

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Design. 
Zeus team is inspired by the 

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legacy of the AIJ publication 
called Eye on Design that ran 

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from 2015 until 2022 and 
challenged us from the design 

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community to look deeper and 
critically about the role of 

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design in today's society. 
So for this season we have three

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different eyes, which are the 
lenses that we're looking 

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through the programming this 
year. 

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The first one, the critical eye,
which is about moving beyond the

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surface with analysis and 
critique of how we design and 

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how design shapes the world 
around us. 

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This includes rigorous 
examination, challenging 

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assumption and providing the 
well reasoned perspective of 

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essential and healthy 
perspective around the design 

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practice. 
We also have the connecting eye,

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which bridges design with other 
disciplines like the arts, 

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business, education, technology 
and beyond. 

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And finally, the Future Eye, 
which involves navigating the 

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disruption from AI and new 
technologies as well as keeping 

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our eyes on the targets for 
sustainability and equitable 

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development. 
And now to introduce our guests 

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for this episode, we have Todd 
Breacher. 

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He's an award-winning industrial
designer and founder and 

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principal at Breacher, 
recognized for blending human 

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centered innovation with 
sustainability and purpose 

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driven design. 
He's named International 

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Designer of the Year 3 times and
recognized by Wallpaper Magazine

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as a top top global design 
influencer, and he has also led 

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the design of innovative 
products and strategies for some

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of the world's most iconic 
design and fashion brands. 

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Welcome, Todd. 
Thank you. 

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It's good to be here. 
I appreciate it. 

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Yeah, it's great to have you, 
Todd. 

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Let's just jump right in. 
Let's start with a bit of your 

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origin story. 
You have had a career in 

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industrial design. 
You studied interior and 

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furniture design and grad 
school. 

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Can you tell us a little bit 
about your origin story, what 

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sparked your curiosity and your 
interest in design? 

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And yeah, we'll go from there. 
Sure, it's kind of, I don't know

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if it's an unusual story, but I 
had a school teacher mother and 

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a Carpenter father father. 
So right there I think was 

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enough of the recipe for 
building and learning. 

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But I applied to design school 
in 1996 as an illustrator and to

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get into, I didn't realize it 
was actually design school. 

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It was a Pratt Institute and but
to get into the schools to 

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become a drawer, you had to take
sort of a visual course and the 

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visual visual exam. 
And one of the requirements was 

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to design this kind of 
respirator situation. 

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It was quite a complex brief 
and, and remember, I did this 

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whole thing and I really deep 
dove it and I found it really 

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fascinating. 
And at the end of it I said, 

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well, what was that? 
Because that wasn't just 

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drawing, it wasn't, you know, 
architecture, it wasn't, it was 

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something new. 
It combined physics, it combined

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science, it combined 
illustration sort of 

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engineering. 
What is this thing? 

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And that's when they said it's 
that's industrial design. 

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I said, OK, that's that's what I
want to do. 

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So right there in 1996, I just 
took that decision and it was 

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sort of interesting because at 
that time there weren't really 

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design schools. 
I mean, there were of course, 

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there was a handful, but now you
can study industrial design 

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online, you know, it's 
everywhere. 

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So it's amazing how much it's 
evolved just in these few, but I

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think are a few short years. 
Awesome. 

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Very cool, Todd. 
And also we learned that you're 

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launching a new book next month,
so March, and it's Fiden's first

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monograph called Observations, 
Research and Design. 

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Can you give us a little sneak 
peek of what to expect from this

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book? 
And also, what does this 

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project, the there's no project 
mean to you personally in in the

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current moment of your career? 
I appreciate it. 

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Yeah. 
So I'm thrilled to have this 

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opportunity with Fiden. 
It's the first monograph by an 

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American of an American 
designer. 

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So that's quite, quite exciting.
American design always tends to 

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take second fiddle. 
So this so to speak to European 

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and rest of the world. 
So I'm. 

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I'm excited to have a little bit
of staking the flag, so to 

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speak. 
And so 25 years of the business,

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I've been very quiet and kind of
live under the radar and quite a

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bit behind the scenes. 
It's kind of the way I like to 

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be and sort of have this 
opportunity to really reveal the

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stories over the last 25 years 
and to show the insights and 

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hopefully transfer of knowledge 
to another generation is really 

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what I'm thrilled about. 
So it's a, it's, I'm really 

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honoured to have this chance to,
to do that. 

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And the book takes you through 
25 or 26 different chapters and 

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various experiences, and some 
are quite abstract, some are 

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very tangible, but it's very 
different from a typical 

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monograph. 
I'm less interested in showing 

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you what you know, cool things I
think I made. 

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Instead, it's really about the 
things I've learned, the 

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insights I've gained, the things
that didn't work, Really just a 

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different take on a monograph. 
And I'm really excited about it.

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Awesome, I'm curious to read it.
Yeah. 

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So we've covered sort of a bit 
of your origin story and now 

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your most recent chapter with 
this upcoming book. 

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Let's take a moment to explore 
some of the many hats that 

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you've that you wear, that you 
have worn. 

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So as mentioned by Julia in your
intro, you're the founder and 

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principal at Bracer. 
You also have a relationship 

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with Better Lab. 
So let's learn a little bit more

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about those different practices.
And yeah, how do you split your 

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time and stay grounded across 
these different projects and 

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organizations that you have 
working with? 

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Yeah. 
So there's a couple of ways to 

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look at it. 
There's. 

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So the bracer is the the studio,
right. 

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That's really where the, the 
service, I guess you could say 

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where I'm there to serve client 
asks, client needs. 

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And, and over these years, it's 
been great. 

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But at the same time, these get 
a bit frustrated because you 

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don't, you know, I can tell you 
sustainability is a challenge 

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still, even for companies. 
So you're providing a solution 

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that that, let's say, helps them
from a sustainability 

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perspective, but they're not 
interested in taking the path 

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and, and ultimately it's their 
choice. 

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So you don't have that much 
control. 

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And so you're there to do what 
you think's right. 

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And at the end of the day, 
you're, you're going along for 

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the ride with that client. 
And so either you pick the right

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client or you make some changes.
So you you're in a position of 

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service. 
And whereas Better Lab came 

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about as my initiation or sort 
of my venture platform. 

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So we've been seeking out what I
see are really large issues that

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aren't being addressed in the 
world. 

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And I've spent a lot of time 
over the last 20 years, as you 

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heard from my origin, I'm very 
interested in the science, space

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and science and technology. 
And I had over the years met 

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many scientists that are working
on wonderful, wonderful ideas. 

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And a lot of their motivation is
to create patents and, and kind 

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of stop there. 
And they don't understand how to

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move these patents into the 
world and nor are they motivated

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to. 
And the businesses funding it 

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don't see the opportunity. 
They don't understand the value 

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necessarily attached to it. 
So Better Lab was born from 

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that, where I believe that a lot
of the world's problems actually

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are solved and they're just in 
patent form. 

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Others, they're stuck in 
litigation or they're in patent 

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motor or a whole variety of 
things. 

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So I've taken on a handful of 
projects which we could even 

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talk about where we are 
attacking really global problems

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at scale, be it eye health, 
wound care, hand sanitization, 

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very like large, large 
sustainability and human health,

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human condition issues. 
And we bring them to the world 

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ourselves instead of waiting for
someone to come to us. 

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So as a follow up for that, 
maybe for some of our listeners 

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who aren't still familiar with 
IP law and patents and stuff 

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like that, you're saying like 
some things get stuck in the 

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patents or patent Moat was a 
term that you mentioned offhand.

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Could you say a little bit more 
about that? 

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Yeah. 
So here's an example. 

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I we've long, long story, I'll 
kind of, kind of short is I was 

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working with a former NASA 
scientist and he has a patent 

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around mitigating like when when
COVID, for example, is really 

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the subject, right? 
He had, you can manage this part

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of COVID with light. 
So any kind of pathogen, any 

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bacterial, it can be controlled 
with light. 

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And so a germicide of light. 
And we've all heard of UVC by 

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now. 
And then this is a very specific

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spectrum of UVC. 
Anyhow, this gentleman had his 

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patent sitting in a drawer for 
25 years and there's some nuance

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to it because patent would have 
expired, but it's been 

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maintained in any event. 
So we've got together because I 

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saw an opportunity around 
putting it into a hand wash 

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product because the issue we 
have is the hand washes consume 

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about 2% of the global carbon 
footprint, which is 

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unbelievable. 
So we can replace that. 

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I can really get into the story 
of it and I'll spare you, but to

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get into a little bit is we can 
replace all that waste of liquid

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of, excuse me, of water or of 
plastic bottles, transportation,

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all the stuff associated with, 
with liquid hand wash or gel 

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sanitizer and with light. 
So it became this really hugely 

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disruptive technology. 
At the same time, we were 

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approached by several companies 
to straight buy this patent 

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because it's a really good idea.
And at the end of the day, the 

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answer is no, because we know 
they're buying it to basically 

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sit on it or to kill it or to 
use it as a way to defend their 

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other technologies, but not to 
actually use it for the greater 

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good. 
And so a lot of companies 

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leverage patents to protect core
patents or they'll they're they 

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are hung up in litigation or the
worst one of all is you have an 

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excellent patent, great 
position, and but you're losing 

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in the world, you're losing in 
the market because you have a 

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lesser quality solution that has
a better design. 

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And so folks, folks will lead to
it better and they understand it

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better. 
And so that's really what Better

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Lab is meant to go, is to help 
leverage and support these 

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technologies and get them into 
the world in a way where they 

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can really win. 
Wow, that's, that's incredible. 

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So you did mention now a little 
bit of the, the struggles of 

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having a concept and idea, but 
also about the execution. 

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We, I read in the Better Better 
Lab manifesto, a very powerful 

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line that I, I'm, I'm going to 
share with our listeners here. 

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So it says solutions do not 
spread on merit alone. 

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Visionary solutions require 
visionary execution. 

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So I wanted to hear a little bit
more if you can build on what 

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you understand is a visionary 
execution. 

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So what does it really mean into
practice? 

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A product that is already in the
market but the design itself is 

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has a better design so that even
though the the solution itself 

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is not as good as the the patent
one. 

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Can you explain a little bit of 
the complexity of having good 

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design but also good execution 
and and a proper solution for 

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it? 
Yeah, I think that's thanks for 

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for, for highlighting that line 
because it's really important. 

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And in fact, I even, I do quite 
a bit of writing and you'll see 

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on my website, I have a kind of 
a blog called field Notes. 

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And one of the field notes was 
it's called on vision. 

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And I often think about what 
does it mean to be a visionary 

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and to have vision for a company
and like really how, why is this

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important? 
What does it even mean? 

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This was Steve Jobs a visionary?
I, I think so. 

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And then then how, how come I'm 
not or she's not or he's not 

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like, how do we know? 
How do you become a visionary? 

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Like all these sort of 
questions, right? 

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And, and sort of writing helps 
me sort of distill the thinking 

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and I'm not saying it's the 
perfect answer, but helps me 

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think through it. 
It's sort of like meditating on 

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the subject. 
And, and so when I think about 

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these technologies, for example,
I've seen the they're incredibly

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interesting and, and they're 
potentially like world 

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transforming to some of these 
technologies. 

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And but you can't, you know, no 
offense. 

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I don't think hire a guy down 
the street, so to speak, to kind

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of just wrap it in a product 
design and you're all done. 

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Like, I think there tends to be 
a level of thinking that needs 

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to happen in consideration and 
design tends to be a little bit 

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further down in the order of 
priority in terms of doing 

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things. 
Design tends to be yeah, like 

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just make it look good or choose
the right colours and, and 

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engineering will always be in 
front of design and then the 

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science in front of engineering.
So there's some logic to it. 

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But I have really advocating for
design to be really in the room 

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with the scientists because I 
think that's really where a lot 

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can be very much transformed. 
And when I think about Vision 

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and not so much as an answer to 
question or your comment, but 

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it's more of I think it's 
someone that could really see 

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what's right in front of us. 
And that's really hard to do, 

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like really see it. 
And I think, I don't think 

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Vision, I think, I think folks 
tend to think Vision is some 

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kind of daredevil mentality or 
some like ability to see 

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something that no one of us 
would ever see because they have

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such experience or some know 
how. 

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00:13:25,600 --> 00:13:28,560
And I think a lot of it acts 
actually, it's the, it's the 

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kind of being so brave to see 
something that's so simple and 

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then the wherewithal to carry it
through. 

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And I think pulling, putting 
those two together is really 

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challenging in the environment 
that we're in. 

259
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Folks are always looking for 
immediate return or they want to

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really understand things at a 
level that you can't necessarily

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00:13:47,240 --> 00:13:49,000
quantify. 
Like there's a lot there that 

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has to really be worked through.
So I think a visionary is 

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someone that is able to connect 
those dots, communicate those 

264
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dots, even if they don't look to
be revolutionary at first sight.

265
00:13:59,920 --> 00:14:02,880
Yeah, awesome. 
And as a provocation to our 

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listeners, do you have it some 
type of advice that you can 

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share with them for them to 
rethink the way they execute 

268
00:14:10,480 --> 00:14:12,240
their ideas? 
I'm really not thinking only 

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about the powerful ideas, but 
how are they actually going to 

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00:14:15,720 --> 00:14:19,680
go to to market to actually 
create real lasting change. 

271
00:14:20,560 --> 00:14:24,800
I, I love this question. 
So there's another book from 

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00:14:24,800 --> 00:14:27,160
last year that I wrote. 
It's sort of my playbook and 

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00:14:27,160 --> 00:14:30,920
I've, I guess I'm feel like I'm 
at, I'm just over 50 and I feel 

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00:14:30,920 --> 00:14:32,200
like I'm trying to transfer 
knowledge. 

275
00:14:32,200 --> 00:14:37,000
But at the end, I'm not as old 
as I'm sounding, but I, I wrote 

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00:14:37,240 --> 00:14:43,320
Designing Context and it is a 
framework for creating strategic

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00:14:43,320 --> 00:14:46,000
differentiation. 
So it's basically the playbook 

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00:14:46,000 --> 00:14:48,920
for how I believe companies 
could actually do exactly what 

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00:14:48,920 --> 00:14:50,600
you just said. 
It's how I've been operating for

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00:14:50,600 --> 00:14:53,160
25 years. 
And what it is, is so for 

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00:14:53,160 --> 00:14:57,920
example, if I take you to the 
park and I say, look, let's look

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00:14:57,920 --> 00:14:59,640
at this tree here. 
Do you see this tree? 

283
00:14:59,640 --> 00:15:02,640
And I don't think you would tell
me about this tree. 

284
00:15:02,640 --> 00:15:05,120
I don't think you would say, oh,
it's too large. 

285
00:15:05,120 --> 00:15:08,480
It has too many leaves. 
It's not the right color green. 

286
00:15:08,480 --> 00:15:11,480
I mean, you could, you could, 
but I don't think folks think 

287
00:15:11,480 --> 00:15:13,320
that way. 
I think you see the tree and you

288
00:15:13,320 --> 00:15:16,080
just accept it. 
It's it's in this environment, 

289
00:15:16,120 --> 00:15:18,120
it's dealing with this rainfall 
or not. 

290
00:15:18,120 --> 00:15:20,600
It's in this climate. 
It has its invasive species. 

291
00:15:21,000 --> 00:15:23,520
You'd have a whole list of 
reasons why the tree looks the 

292
00:15:23,520 --> 00:15:25,360
way it does. 
It's not an opinion. 

293
00:15:25,400 --> 00:15:27,400
It's absolutely a result of an 
ecosystem. 

294
00:15:27,760 --> 00:15:32,440
It is a result of a context. 
So my proposition in the book is

295
00:15:32,440 --> 00:15:35,320
all about you. 
The role of the designer is to 

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00:15:35,320 --> 00:15:38,000
truly design the context and 
it's not actually to design the 

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00:15:38,000 --> 00:15:40,320
tree. 
And I think that's the sort of 

298
00:15:40,320 --> 00:15:43,040
mistake a lot of folks run into 
start designing the thing 

299
00:15:43,480 --> 00:15:46,560
without knowing all of the other
governors were actually affect 

300
00:15:46,960 --> 00:15:50,160
the thing. 
So I think to be successful, I 

301
00:15:50,160 --> 00:15:53,440
think in this back to your your 
initial question, it's really 

302
00:15:53,440 --> 00:15:56,200
understanding all of the 
governors that are there that 

303
00:15:56,200 --> 00:15:57,760
ultimately will drive the 
output. 

304
00:15:57,800 --> 00:16:00,360
And when you truly understand 
them all could be from finance, 

305
00:16:00,360 --> 00:16:03,480
could be legal, could be supply 
chain constraints, human needs, 

306
00:16:03,800 --> 00:16:06,400
could be competition, all you 
live, you put it all together. 

307
00:16:06,720 --> 00:16:09,600
It's really looking for that 
mathematical answer, I guess you

308
00:16:09,600 --> 00:16:12,880
could say that actually gives 
you, gives you really what is 

309
00:16:12,880 --> 00:16:16,000
design and context. 
So what I'm hearing is that 

310
00:16:16,000 --> 00:16:19,680
basically folks don't pay so 
much attention to the system 

311
00:16:19,760 --> 00:16:22,480
where their product or their 
innovation is being placed, 

312
00:16:22,480 --> 00:16:24,800
right? 
And that's your color, the 

313
00:16:24,800 --> 00:16:27,240
highlighting, the importance to 
look at the context and the 

314
00:16:27,240 --> 00:16:31,280
systems that are behind it. 
Because I don't think anyone 

315
00:16:31,280 --> 00:16:35,600
cares what, what Todd thinks, 
you know, I think it's what it's

316
00:16:35,600 --> 00:16:38,000
best for the world, what's best 
for the market, what's best for 

317
00:16:38,000 --> 00:16:40,160
the situation, the business, all
these other things. 

318
00:16:40,160 --> 00:16:42,720
And if you can have an answer 
for that, then that's your 

319
00:16:42,720 --> 00:16:44,920
answer. 
Like, so you're not in the room 

320
00:16:44,920 --> 00:16:46,840
of saying, I think blue is 
better than red because it 

321
00:16:46,840 --> 00:16:49,040
doesn't matter. 
It's one color because it needs 

322
00:16:49,040 --> 00:16:50,600
to be or what they needs to be 
this color. 

323
00:16:50,880 --> 00:16:52,600
The tree needs to be green, 
right? 

324
00:16:53,520 --> 00:16:55,720
The leaf. 
So that that's, that's kind of 

325
00:16:55,720 --> 00:16:59,200
the logic as I'm trying to 
remove emotion and and sort of 

326
00:16:59,200 --> 00:17:02,040
ego from all this and actually 
let it be fact. 

327
00:17:03,240 --> 00:17:04,839
Yeah, I love that. 
Yeah, thanks. 

328
00:17:04,839 --> 00:17:06,800
Thanks for the the example of 
the tree. 

329
00:17:06,800 --> 00:17:10,599
I think it's a great metaphor to
understand the systems. 

330
00:17:11,040 --> 00:17:15,720
Moving to another, another 
question here. 

331
00:17:16,079 --> 00:17:19,000
We've no, we, we've learned that
you've worked across multiple 

332
00:17:19,000 --> 00:17:21,440
countries in Europe, but also in
Japan. 

333
00:17:21,920 --> 00:17:25,079
And we also know that 
sustainability is a clear core 

334
00:17:25,079 --> 00:17:28,680
principle of your your practice.
What have you learnt from these 

335
00:17:28,680 --> 00:17:32,320
different ways these cultures 
approach business, but also 

336
00:17:32,320 --> 00:17:34,920
community and space? 
Making what? 

337
00:17:35,000 --> 00:17:39,120
What part of these values that 
you've learnt from them that you

338
00:17:39,120 --> 00:17:43,720
carry with you to these new 
projects that you're creating 

339
00:17:43,720 --> 00:17:46,200
from now on? 
There's so there's so much 

340
00:17:46,200 --> 00:17:49,120
there. 
I mean, I could take Europe as 

341
00:17:49,120 --> 00:17:53,280
sort of the snapshot and it's 
the easiest one for me to share,

342
00:17:53,280 --> 00:17:56,480
I think. 
So I moved there when I was 24 

343
00:17:56,480 --> 00:18:01,320
years old, I think. 
And I spent a decade in Europe. 

344
00:18:02,120 --> 00:18:05,880
I live from Denmark, Italy, 
France and UK. 

345
00:18:05,960 --> 00:18:11,120
And, and it's interesting 
because as a designer, young 

346
00:18:11,120 --> 00:18:13,800
designer, I didn't yet 
understand or have a identity as

347
00:18:13,800 --> 00:18:15,120
a designer. 
I don't really know. 

348
00:18:15,120 --> 00:18:19,120
And I sort of start adopting 
where you are and I sort of took

349
00:18:19,120 --> 00:18:22,960
away and I still have it today, 
which I am thankful for, is in 

350
00:18:22,960 --> 00:18:26,160
Denmark, I really saw an honesty
in design. 

351
00:18:26,360 --> 00:18:29,240
Like material was just natural. 
There was no painting of wood, 

352
00:18:29,240 --> 00:18:30,520
you know, things like we do 
here. 

353
00:18:30,520 --> 00:18:32,560
And they treated things very 
natural. 

354
00:18:32,560 --> 00:18:34,720
Was very much about the daylight
and how that it looks like 

355
00:18:34,720 --> 00:18:36,560
colors affected by daylight and 
all this. 

356
00:18:36,880 --> 00:18:41,040
And then moved to Milan and it 
was all about poetry and, and 

357
00:18:41,040 --> 00:18:45,080
like that was a story behind 
everything and which is perfect.

358
00:18:45,080 --> 00:18:48,760
It was not the same in Denmark. 
In France it was much more about

359
00:18:48,760 --> 00:18:51,440
the elegance of things. 
Things were trying to be 

360
00:18:51,440 --> 00:18:52,840
elegant, which is quite 
interesting. 

361
00:18:52,840 --> 00:18:55,600
I think it's kind of a cultural 
condition. 

362
00:18:56,000 --> 00:18:59,480
And then in the UKI left with 
individuality. 

363
00:18:59,480 --> 00:19:01,880
I was working with Tom Dixon. 
I got to meet a lot of these 

364
00:19:02,320 --> 00:19:05,480
sort of celebrity designers and 
you saw it's very much about the

365
00:19:05,480 --> 00:19:08,680
personality or the individuality
of the design and who is it. 

366
00:19:08,720 --> 00:19:11,120
And not just, you know, it's 
less the story, less about the 

367
00:19:11,160 --> 00:19:13,480
honesty, more about the 
personality. 

368
00:19:13,480 --> 00:19:17,720
And then I return to the US and 
hits me over the head and it's, 

369
00:19:17,720 --> 00:19:21,640
it's really about business. 
And it's not that, that that's a

370
00:19:21,640 --> 00:19:23,840
bad thing, right? 
And I know I kind of feel like 

371
00:19:23,840 --> 00:19:26,440
design always sort of goes, Oh 
no, when you talk business, but 

372
00:19:26,840 --> 00:19:29,960
it's another lever in the, you 
know, in design. 

373
00:19:29,960 --> 00:19:32,200
And I think it's super fun and 
interesting. 

374
00:19:32,200 --> 00:19:35,360
And so when you start to put all
these together, I think that's 

375
00:19:35,360 --> 00:19:38,160
ultimately the experience I've 
gained over that period of time.

376
00:19:38,240 --> 00:19:42,680
And I enjoy still picking from 
it as I still work today. 

377
00:19:43,480 --> 00:19:45,200
Yeah, I love this summary of 
each country. 

378
00:19:45,200 --> 00:19:46,120
That's great. 
Yeah. 

379
00:19:46,120 --> 00:19:47,520
Very inspiring. 
Yeah. 

380
00:19:47,520 --> 00:19:50,080
So building on that, you know, 
you have just so many 

381
00:19:50,080 --> 00:19:51,840
experiences. 
We've talked a little bit about 

382
00:19:51,840 --> 00:19:55,520
your work in the health space as
well as some of your thoughts on

383
00:19:55,640 --> 00:19:58,160
sustainability and different 
design cultures. 

384
00:19:58,400 --> 00:20:01,400
I wanted to pivot now to talk 
about ergonomics. 

385
00:20:01,400 --> 00:20:04,760
So you were featured in 
Archaetonic a couple years ago 

386
00:20:05,200 --> 00:20:10,160
in a piece about Office. 
Furniture and ergonomics there 

387
00:20:10,160 --> 00:20:13,400
and I'll just quote you back to 
you for our listeners, but 

388
00:20:13,400 --> 00:20:17,680
basically quote you say 
historically ergonomics was more

389
00:20:17,680 --> 00:20:21,400
about human factors. 
Can you reach, does it fit and 

390
00:20:21,400 --> 00:20:23,240
the interface with the human 
experience? 

391
00:20:23,360 --> 00:20:26,160
But now we realize its impact on
long term health. 

392
00:20:26,360 --> 00:20:28,560
We see ergonomics as a Wellness 
tool. 

393
00:20:28,880 --> 00:20:31,520
And so this was in context, in 
the context of your 

394
00:20:31,520 --> 00:20:35,440
collaboration with human scale 
office furniture experts. 

395
00:20:35,800 --> 00:20:38,240
So can you tell us a little bit 
more about you know what, what 

396
00:20:38,240 --> 00:20:41,320
you mean by that and some of 
your work in that ergonomics as 

397
00:20:41,320 --> 00:20:44,200
Wellness space? 
I'm so happy you read that back 

398
00:20:44,200 --> 00:20:47,280
because I studied in the early 
90s, as I mentioned. 

399
00:20:47,280 --> 00:20:50,840
And human factors, if anyone is 
old enough to remember, was this

400
00:20:51,320 --> 00:20:55,320
Henry Dreyfus book that showed 
was called The Measure of Man, 

401
00:20:55,320 --> 00:21:00,440
which doesn't age very well. 
And the idea that a human is 

402
00:21:00,440 --> 00:21:02,960
this tall, it's this wide. 
There's to be fair of a female, 

403
00:21:02,960 --> 00:21:05,720
a male. 
And it's very basic, but it's 

404
00:21:05,960 --> 00:21:08,800
very basic in terms of human 
understanding, but very detailed

405
00:21:09,200 --> 00:21:12,720
in terms of the Physiology or in
like how long is a femur and 

406
00:21:12,720 --> 00:21:15,600
like how, what is the eye level 
and all these sort of very 

407
00:21:15,600 --> 00:21:17,920
critical data points because it 
didn't exist before. 

408
00:21:17,920 --> 00:21:22,640
So made perfect sense. 
And by the way, this book was Co

409
00:21:22,800 --> 00:21:25,320
created, I guess you could say 
by Neil's different. 

410
00:21:25,320 --> 00:21:30,040
And Neil's different is also one
of the origins of human scale, 

411
00:21:30,040 --> 00:21:34,120
which we could talk about South 
and human scale being this 

412
00:21:34,120 --> 00:21:38,160
amazing ergonomics company based
out of here in, in New York and 

413
00:21:38,160 --> 00:21:40,640
who I've been working with now 
since almost 20 years. 

414
00:21:41,160 --> 00:21:45,880
And so I, through my studies, I 
learned about this human factors

415
00:21:45,880 --> 00:21:48,800
and then I get to practice it 
from the company that's really 

416
00:21:49,120 --> 00:21:51,120
sort of founded it in a way 
through Neil's. 

417
00:21:51,840 --> 00:21:55,800
And now that coupled with our 
learning from science and 

418
00:21:55,800 --> 00:21:58,760
technology over the years, you 
start to discover that, you 

419
00:21:58,760 --> 00:22:02,760
know, sitting, as they say, is 
the is as bad as smoking and 

420
00:22:03,360 --> 00:22:05,680
like sitting still. 
So we're just static. 

421
00:22:05,680 --> 00:22:08,160
There's no blood flow, blood 
pools in your feet. 

422
00:22:08,800 --> 00:22:11,960
And we were doing that day after
day for years and years, decades

423
00:22:11,960 --> 00:22:14,640
and decades. 
So like now the data's in and we

424
00:22:14,640 --> 00:22:18,400
know the bad news it has for 
people on long term health not, 

425
00:22:18,400 --> 00:22:21,080
and not just, I mean, we could 
get into it, but there's also 

426
00:22:21,080 --> 00:22:23,200
obstacle ergonomics, there's 
acoustic ergonomics. 

427
00:22:23,200 --> 00:22:26,200
Like we start to realize, oh 
wow, there's a lot more fidelity

428
00:22:26,200 --> 00:22:30,400
to this concept of ergonomics 
than originally considered. 

429
00:22:30,400 --> 00:22:32,040
And I think that's what's super 
exciting. 

430
00:22:32,040 --> 00:22:34,600
And I don't think our industry 
has even realized it yet. 

431
00:22:35,080 --> 00:22:39,200
So I think we're about to enter.
I think the golden era of of 

432
00:22:39,200 --> 00:22:40,720
ergonomics is still in front of 
us. 

433
00:22:42,200 --> 00:22:47,160
Yeah, well, before we we look at
maybe the golden era to come, 

434
00:22:47,600 --> 00:22:50,640
because you mentioned you've 
worked with human scale for 20 

435
00:22:50,640 --> 00:22:52,600
years now. 
Like how have you seen this 

436
00:22:52,600 --> 00:22:55,280
stuff evolve? 
I mean, just kind of through my 

437
00:22:55,280 --> 00:22:58,640
experience, you know, I remember
the the open plan office craze 

438
00:22:58,640 --> 00:23:02,320
with things and like, you know, 
different kinds of, you know, 

439
00:23:02,320 --> 00:23:06,960
acoustic treatments or lack 
thereof, or, you know, now more 

440
00:23:07,160 --> 00:23:09,760
attention. 
Like when I hear ergonomics, I 

441
00:23:09,760 --> 00:23:12,200
think about like, you know, 
office chairs and and things 

442
00:23:12,200 --> 00:23:12,920
like that. 
But yeah. 

443
00:23:12,920 --> 00:23:16,240
How have you seen this evolve 
over the 20 years that you've 

444
00:23:16,240 --> 00:23:18,360
worked with Human Scale, and 
where do you see this going? 

445
00:23:18,880 --> 00:23:22,720
Yeah, so I mean, human scale is 
a great example of this. 

446
00:23:22,760 --> 00:23:27,360
And so if you, you know, go, go 
back in time and all the test 

447
00:23:27,360 --> 00:23:30,280
years we've all ever known, if 
you reach underneath them, 

448
00:23:30,280 --> 00:23:33,160
they'll have knobs, levers, 
dials, all this stuff. 

449
00:23:34,120 --> 00:23:37,760
And, and it sounds great because
it's not like, cool, I could 

450
00:23:37,760 --> 00:23:42,960
adjust the chair to my need and 
we're good, which isn't really 

451
00:23:42,960 --> 00:23:45,600
true. 
So most chair designers, most 

452
00:23:45,600 --> 00:23:48,440
designers period, But most chair
designers, you take the, you 

453
00:23:48,440 --> 00:23:52,520
take the average human being and
you divide it by, you know, half

454
00:23:52,600 --> 00:23:56,000
so that you say, OK, we're going
to make sure it's going to fit 

455
00:23:56,000 --> 00:23:58,920
half of the population. 
So measure everyone's width, 

456
00:23:58,920 --> 00:24:02,200
femur, length, torso, the 
weight, male, female, roll it 

457
00:24:02,200 --> 00:24:05,440
onto 1 and we give us a new 
human being, which is the 50 

458
00:24:05,440 --> 00:24:07,440
percentile human being. 
We'll call it like the average 

459
00:24:07,440 --> 00:24:11,120
human. 
And OK, design A chair for them.

460
00:24:11,200 --> 00:24:13,120
And then we give you the ability
to adjust it. 

461
00:24:13,120 --> 00:24:15,280
So you can now move some things 
on the chair with these 

462
00:24:15,280 --> 00:24:17,800
controls. 
So it's a couple of problems. 1 

463
00:24:17,800 --> 00:24:20,560
is there's no such thing as this
person. 

464
00:24:20,560 --> 00:24:24,720
They don't exist, which is kind 
of interesting. 99% invisible to

465
00:24:24,720 --> 00:24:26,080
the really nice podcast around 
this. 

466
00:24:26,080 --> 00:24:29,880
There's no person that matches 
what we're all designing for. 

467
00:24:29,880 --> 00:24:33,080
So which is kind of interesting.
Therefore, you have all these 

468
00:24:33,080 --> 00:24:36,920
controls to therefore correct a 
bad design in the 1st place. 

469
00:24:36,920 --> 00:24:38,880
So you're allowing folks to then
fix things. 

470
00:24:39,440 --> 00:24:42,960
The problem there is most people
don't know to adjust it #2 they 

471
00:24:42,960 --> 00:24:45,800
don't adjust it or they don't 
adjust it well. 

472
00:24:45,960 --> 00:24:50,240
And I sat in Herman Miller chair
for many years and I didn't know

473
00:24:50,240 --> 00:24:51,720
how to adjust it, never thought 
about it. 

474
00:24:52,560 --> 00:24:56,840
And I designed chairs and maybe 
it's just me, which is possible.

475
00:24:56,840 --> 00:25:00,320
And, and I noticed I would end 
up sitting forward and most 

476
00:25:00,320 --> 00:25:03,760
everyone that is not sitting in 
a chair made for them or 

477
00:25:03,760 --> 00:25:05,920
adjusted for them ends up 
sitting forward. 

478
00:25:05,920 --> 00:25:08,400
And therefore they're in now 
this sort of jockey position and

479
00:25:08,400 --> 00:25:11,080
they're in this unhealthy 
posture and now they're sitting 

480
00:25:11,080 --> 00:25:12,280
this way. 
And that's how it goes. 

481
00:25:12,640 --> 00:25:14,560
Human scale has done it totally 
differently. 

482
00:25:15,360 --> 00:25:19,160
They Neil's different invented 
this technology, which is now we

483
00:25:19,160 --> 00:25:22,280
call gravity mechanism. 
It's the future of chairs and 

484
00:25:22,280 --> 00:25:26,640
it's been from here since human 
scale where there is no spring, 

485
00:25:26,640 --> 00:25:30,800
there is no lock, there is no 
lever, there is no dial and what

486
00:25:30,800 --> 00:25:34,560
it is is he's managed to figure 
out a way to use the human body 

487
00:25:34,560 --> 00:25:37,480
weight, the sitter itself to be 
the mechanism. 

488
00:25:37,480 --> 00:25:40,600
So as you sit in the chair, 
instantly the chair adapts to 

489
00:25:40,600 --> 00:25:44,080
you and done. 
So there's nothing to do and 

490
00:25:44,080 --> 00:25:47,800
therefore you, it's not just 
that it's adapted to you, it 

491
00:25:47,800 --> 00:25:50,120
stays adapted to you. 
So as you move throughout the 

492
00:25:50,120 --> 00:25:52,800
day, it's constantly staying 
adapted to you. 

493
00:25:52,880 --> 00:25:55,760
And then if you trade chairs 
with your colleague, your 

494
00:25:55,760 --> 00:25:58,040
partner or someone else, you're 
sitting by the way, in a 

495
00:25:58,040 --> 00:26:00,160
different chair every day. 
Now in the workplace, if you 

496
00:26:00,160 --> 00:26:02,600
haven't noticed, every time you 
sit in the next chair, it's 

497
00:26:02,600 --> 00:26:04,600
instantly adapted to you. 
So yourself. 

498
00:26:04,600 --> 00:26:07,440
So you're sitting these years 
and decades in a chair, then 

499
00:26:07,440 --> 00:26:09,440
adjusted for you as you go to 
use it. 

500
00:26:09,800 --> 00:26:13,680
And that's really, I think where
ergonomics is eventually going. 

501
00:26:13,680 --> 00:26:16,120
Human skills are there. 
A lot of companies are starting 

502
00:26:16,120 --> 00:26:19,160
to realize, you know, we can't 
just give, you know, the world, 

503
00:26:19,160 --> 00:26:22,120
here's a box of tools. 
Can you adjust your equipment so

504
00:26:22,120 --> 00:26:23,680
that you could stay healthy? 
Human scale. 

505
00:26:23,680 --> 00:26:26,040
Just make sure that it's 
transparent to the user. 

506
00:26:26,280 --> 00:26:28,280
And I think that's really what's
what's incredible. 

507
00:26:28,840 --> 00:26:31,360
Yeah, that sounds great. 
It's like, oh, now I'm gonna 

508
00:26:31,480 --> 00:26:34,280
check out one of these chairs 
that sounds amazing as I'm 

509
00:26:34,280 --> 00:26:37,440
trying to like not squeak in 
this cheap office chair that I 

510
00:26:37,440 --> 00:26:39,560
bought online for my Home 
Office. 

511
00:26:39,880 --> 00:26:41,440
But. 
Once you do it, though, you 

512
00:26:41,440 --> 00:26:43,640
can't go back. 
That's what's interesting. 

513
00:26:43,680 --> 00:26:46,360
You realize, oh, I've these 
chairs are wrong. 

514
00:26:46,440 --> 00:26:49,880
It's like all the other chair. 
And it sounds silly how you 

515
00:26:49,880 --> 00:26:53,000
don't realize how important the 
chair actually is until you've 

516
00:26:53,000 --> 00:26:57,520
until you sit in the right one. 
As a follow up to that, you said

517
00:26:57,600 --> 00:27:00,720
before about you mentioned 
before talking about like the 

518
00:27:00,920 --> 00:27:03,840
larger system that a design 
exists in. 

519
00:27:03,840 --> 00:27:07,760
So channeling that sorry nen 
quote about the chair and the 

520
00:27:07,760 --> 00:27:11,160
table and the table in the room 
kind of thing like you had 

521
00:27:11,160 --> 00:27:14,400
mentioned a little bit of about 
also like hot desking, right? 

522
00:27:14,400 --> 00:27:18,440
This trend where people may not 
have a permanent office now they

523
00:27:18,680 --> 00:27:20,000
they might go to different 
places. 

524
00:27:20,000 --> 00:27:23,200
And we see certainly these 
trends with the return to office

525
00:27:23,200 --> 00:27:28,400
stuff of decorating offices more
like cafes or living rooms or Co

526
00:27:28,400 --> 00:27:30,280
working spaces and and things 
like that. 

527
00:27:30,280 --> 00:27:33,480
So where do you see that or how 
do you interpret that as a 

528
00:27:33,480 --> 00:27:37,160
designer in your work? 
Yeah, and that's right. 

529
00:27:37,160 --> 00:27:38,880
I think the space has evolved 
dramatically. 

530
00:27:38,880 --> 00:27:41,480
It's more and more hospitality 
oriented, rightfully so. 

531
00:27:41,480 --> 00:27:43,800
I don't think anybody wants to 
work in an old fashioned cubicle

532
00:27:43,800 --> 00:27:46,600
anymore. 
I mean, I do think closed plan 

533
00:27:46,600 --> 00:27:49,280
is not off the table. 
I think it it, it makes sense as

534
00:27:49,280 --> 00:27:51,240
well. 
But I don't think it'll be in 

535
00:27:51,240 --> 00:27:56,240
the old style that it was, which
was oppressive and and limiting 

536
00:27:56,240 --> 00:27:59,160
limits your lines of sight so I 
can limited light. 

537
00:27:59,160 --> 00:28:02,240
It had a lot of downsides. 
Action Office made a lot of 

538
00:28:02,240 --> 00:28:04,440
sense. 
Technology's changed. 

539
00:28:04,440 --> 00:28:06,280
We have laptops now, iPads, 
iPhones. 

540
00:28:06,280 --> 00:28:08,200
So like, it's cool. 
Things just evolved. 

541
00:28:08,760 --> 00:28:12,680
I remember during COVID, I was 
sort of walking around with my 

542
00:28:12,680 --> 00:28:16,920
kids were in the park and I sort
of, oh man, what are we going to

543
00:28:16,920 --> 00:28:18,440
do when people are going to go 
back to work? 

544
00:28:18,440 --> 00:28:20,240
How's this going to work? 
And I was just really thinking 

545
00:28:20,240 --> 00:28:22,920
about this like, boy, this is, 
this is quite a shift, you know,

546
00:28:22,920 --> 00:28:26,640
and, and as a designer, it's my 
sort of role here to kind of 

547
00:28:26,640 --> 00:28:29,360
figure this out, right? 
And then I realized it doesn't 

548
00:28:29,360 --> 00:28:32,400
really matter what I think. 
I think the market just decides 

549
00:28:32,400 --> 00:28:34,080
these things. 
I think the market just makes it

550
00:28:34,080 --> 00:28:35,880
the demand and they vote with 
their dollars. 

551
00:28:35,880 --> 00:28:39,360
And I think ultimately what 
things will settle to be or as 

552
00:28:39,360 --> 00:28:41,640
they continue to evolve, it'll 
happen organically. 

553
00:28:41,640 --> 00:28:46,480
I think a few courageous, maybe 
visionary folks will put some 

554
00:28:46,680 --> 00:28:49,280
ideas out there to kind of 
trigger some race response to 

555
00:28:49,280 --> 00:28:52,920
see if there's life there. 
But but I don't think I don't 

556
00:28:52,920 --> 00:28:55,480
think the majors or these big 
companies are going to come out 

557
00:28:55,480 --> 00:28:59,560
with like I think action office 
was so revolutionary actually. 

558
00:28:59,560 --> 00:29:02,600
And I don't know how many years 
away we are. 

559
00:29:02,600 --> 00:29:04,560
If it's another 50 before we're 
going to see a new action 

560
00:29:04,560 --> 00:29:07,120
Office. 
I don't, I think what's missing 

561
00:29:07,120 --> 00:29:09,160
from. 
So if I take a half a step back,

562
00:29:09,960 --> 00:29:11,120
I work with a lot of companies 
too. 

563
00:29:11,120 --> 00:29:13,920
They ask like, so you know, I'm 
a furniture company. 

564
00:29:13,920 --> 00:29:18,400
I should buy a company. 
What should I buy another 

565
00:29:18,400 --> 00:29:22,200
furniture company? 
But maybe they we make lounge 

566
00:29:22,200 --> 00:29:25,400
chairs, they make sofas. 
Maybe we should, you know, come 

567
00:29:25,400 --> 00:29:27,800
together. 
And I'm always like, you guys 

568
00:29:27,800 --> 00:29:28,880
are all thinking about this 
wrong. 

569
00:29:28,880 --> 00:29:31,040
Like if you're going to buy 
anything, buy a technology 

570
00:29:31,040 --> 00:29:34,280
company because like, I think 
what's happening is a lot of 

571
00:29:34,280 --> 00:29:37,640
these companies are so good at 
cutting, you know, plywood and 

572
00:29:37,680 --> 00:29:41,160
bending tubes, but they know 
nothing about how to put power 

573
00:29:41,160 --> 00:29:44,560
or technology into things. 
So I think what's coming in the 

574
00:29:44,560 --> 00:29:50,080
next 25 years, I hopefully 
sooner is the likes of Google or

575
00:29:50,080 --> 00:29:53,080
the likes of, I don't know, open
eye or someone is going to be 

576
00:29:53,080 --> 00:29:57,560
creating workplace that we, that
you're suddenly the old 

577
00:29:57,560 --> 00:29:59,600
furniture companies won't 
understand how to compete 

578
00:29:59,600 --> 00:30:01,920
against. 
And so I think that's where it's

579
00:30:01,920 --> 00:30:03,640
going to happen. 
So I feel like I'm jumping 

580
00:30:03,640 --> 00:30:06,440
around a little bit, but I do 
think as the workplace evolves, 

581
00:30:06,440 --> 00:30:08,680
I think we're going to find a 
new animal because how many 

582
00:30:08,680 --> 00:30:11,880
different shaped chairs are we 
going to keep entertaining for 

583
00:30:11,880 --> 00:30:14,280
the next, you know, 50 years 
before we really need actually 

584
00:30:14,280 --> 00:30:17,920
need a shift to, to match our 
contemporary life that we're 

585
00:30:17,920 --> 00:30:20,240
dealing with. 
Totally. 

586
00:30:21,120 --> 00:30:22,280
Yeah. 
I think that's a great point 

587
00:30:22,280 --> 00:30:24,760
about like it could be an 
outsider like a tech company 

588
00:30:24,760 --> 00:30:28,640
coming in and revolutionizing 
the way that we furnish our 

589
00:30:28,640 --> 00:30:30,880
offices. 
Right, right. 

590
00:30:30,880 --> 00:30:32,680
And, and like, what is even an 
office, right? 

591
00:30:32,680 --> 00:30:34,560
Like, so it becomes, 
everything's becoming so 

592
00:30:34,560 --> 00:30:36,880
fragmented. 
And I know there's a, you know, 

593
00:30:36,880 --> 00:30:39,360
fear attached to it, which I, I 
could appreciate, but at the 

594
00:30:39,360 --> 00:30:42,720
same time it's sort of amazing. 
It's like this complete 

595
00:30:42,720 --> 00:30:46,120
transformation and my kids will 
be doing things that none of us 

596
00:30:46,120 --> 00:30:47,760
could dream of. 
You know, who knows where 

597
00:30:47,760 --> 00:30:49,440
they'll be working and like, 
isn't that great? 

598
00:30:49,440 --> 00:30:54,120
Like, and so I think I'm not a, 
I'm kind of a bit anarchist in 

599
00:30:54,120 --> 00:30:57,440
that way where I'm like, let let
everything kind of fall apart 

600
00:30:57,440 --> 00:31:00,240
because we need to see what's on
the other side of this. 

601
00:31:00,240 --> 00:31:01,720
We can't hold on to the past 
forever. 

602
00:31:03,320 --> 00:31:07,840
Yeah, I love that. 
Now, Todd, shifting a little bit

603
00:31:07,840 --> 00:31:12,440
the direction, we know that 
you've worked with many types of

604
00:31:12,440 --> 00:31:18,040
industries and services, so and 
many of them you care a lot 

605
00:31:18,040 --> 00:31:20,720
about. 
So if you could choose one type 

606
00:31:20,720 --> 00:31:25,600
of industry or even like a 
product or service for you to 

607
00:31:25,600 --> 00:31:29,480
redesign from scratch, what do 
you think it would be and why 

608
00:31:29,480 --> 00:31:31,800
would what would you change from
it? 

609
00:31:33,720 --> 00:31:44,840
Oh, wow, There's probably a lot 
education, how education is 

610
00:31:44,840 --> 00:31:47,360
happening in the United States. 
I mean, as a whole this, I would

611
00:31:47,360 --> 00:31:49,480
say government education, I 
would say healthcare. 

612
00:31:49,480 --> 00:31:52,160
Like there's like the basics, 
you know, I feel like the most 

613
00:31:52,160 --> 00:31:55,040
complicated things in the world,
but I feel like some of these 

614
00:31:55,040 --> 00:31:57,800
systems are so complicated to 
people and to me. 

615
00:31:57,800 --> 00:32:01,360
I don't understand it. 
I feel like they're built not 

616
00:32:01,360 --> 00:32:04,040
from the outcomes. 
I was watching, you know, the 

617
00:32:04,040 --> 00:32:07,000
Olympics, of course, just 
finished and I've read an 

618
00:32:07,000 --> 00:32:11,320
article today around how why the
Norwegians are so good at this. 

619
00:32:11,320 --> 00:32:13,760
Of course they're a win. 
It was Winter Olympics winter 

620
00:32:13,760 --> 00:32:15,840
event of K. 
There's some correlation there, 

621
00:32:16,440 --> 00:32:23,240
but also their mandate kids to 
participate in sport and, and 

622
00:32:23,240 --> 00:32:26,480
but the mandate is very flexible
that it's it's actually it's 

623
00:32:26,480 --> 00:32:28,960
sort of official and everyone, 
all parents and kids have to 

624
00:32:28,960 --> 00:32:31,640
take kind of course. 
I know I'm kind of exaggerating 

625
00:32:31,640 --> 00:32:33,360
this probably, but was my 
understanding. 

626
00:32:33,760 --> 00:32:37,440
And the course made it clear 
that the parent and the child 

627
00:32:37,560 --> 00:32:39,440
has equal rights and what to 
pick. 

628
00:32:39,720 --> 00:32:42,560
So it's not like the American 
parent tends to be like, you're 

629
00:32:42,560 --> 00:32:44,640
going to do this and the kid 
hates it and they're forced 

630
00:32:44,640 --> 00:32:48,160
through it and all this. 
But the idea was to foster joy 

631
00:32:48,160 --> 00:32:52,240
in sport and, and then they have
to, I think, cycle through many 

632
00:32:52,240 --> 00:32:54,440
different sports. 
Like there's a whole structure 

633
00:32:54,440 --> 00:32:57,520
they have around it. 
And the outcome is not to win 

634
00:32:57,520 --> 00:32:59,720
gold in the Olympics. 
The outcome is to live a, a, a 

635
00:32:59,840 --> 00:33:02,360
lifestyle that's healthy and 
outdoors. 

636
00:33:02,360 --> 00:33:05,160
And, and I go, thank you. 
Like they're building it from 

637
00:33:05,160 --> 00:33:10,520
the ground up, a way to see a 
complex system and in a, in a 

638
00:33:10,520 --> 00:33:13,560
way that's quite tangible in, 
in, in like 1/2 a page article, 

639
00:33:13,560 --> 00:33:15,760
like you understand the whole 
thing And I go, why is it so 

640
00:33:15,760 --> 00:33:19,640
complicated here? 
And I mean for lots of answers 

641
00:33:19,640 --> 00:33:22,120
to that. 
But so I'd love to look at can 

642
00:33:22,120 --> 00:33:25,120
more complex systems and see, 
can't these be simpler here and,

643
00:33:25,240 --> 00:33:28,320
and align, align incentives. 
That actually makes sense for 

644
00:33:28,320 --> 00:33:31,040
people, not just for the people 
to get wealthy. 

645
00:33:32,560 --> 00:33:36,160
Yeah, I love that. 
That's a great example about how

646
00:33:36,160 --> 00:33:41,480
to change the decision making 
process of kids to actually 

647
00:33:41,480 --> 00:33:44,760
build a new and healthier 
relationship with sports, right.

648
00:33:44,760 --> 00:33:48,720
How they move their bodies and 
how this becomes part of their 

649
00:33:48,720 --> 00:33:50,440
routine as they grow up. 
I love that. 

650
00:33:50,440 --> 00:33:56,720
Yeah, Very, very needed indeed. 
Todd, I saw that you wrote an an

651
00:33:56,720 --> 00:34:01,200
article called The Evolution of 
the de Evolution, Evolution of a

652
00:34:01,200 --> 00:34:05,280
business, where you talk about 
how legacy brands must evolve 

653
00:34:05,280 --> 00:34:08,520
with cultural, technological and
customer expectations without 

654
00:34:08,520 --> 00:34:13,600
losing their own identity. 
So you bring the argument that 

655
00:34:13,600 --> 00:34:18,080
the real evolution is continuous
and that heritage must must be 

656
00:34:18,080 --> 00:34:22,080
translated into forms that make 
sense for the specific presence 

657
00:34:22,080 --> 00:34:25,840
of the moment that we're leaving
it in the context of AI. 

658
00:34:25,840 --> 00:34:29,920
So you brought, you know, how 
you recommend you suggest to 

659
00:34:29,920 --> 00:34:34,320
some of your clients to invest 
in technology, technological 

660
00:34:34,320 --> 00:34:37,679
products in the context of AI. 
How do you see these clients 

661
00:34:37,679 --> 00:34:42,040
navigating this shift in a way 
that keeps them distinctive and 

662
00:34:42,040 --> 00:34:46,960
not just becoming another AI 
generated campaign or idea or 

663
00:34:46,960 --> 00:34:51,120
product and so on? 
Yeah, I think it's a great 

664
00:34:51,120 --> 00:34:54,239
question. 
And the gist of that article and

665
00:34:54,239 --> 00:34:57,480
how it relates to AI. 
So we meet a lot of companies 

666
00:34:57,480 --> 00:35:01,000
that are dealing with their 
legacy and yeah, there might be 

667
00:35:01,000 --> 00:35:03,040
a 50 year old brand. 
Some cases I had them on over 

668
00:35:03,040 --> 00:35:06,360
100 year old company and they're
like how do we contemporize but 

669
00:35:06,360 --> 00:35:09,720
not sort of lose our heritage, 
You know, this balance. 

670
00:35:09,720 --> 00:35:12,360
This was George Jensen's 
challenge in Denmark. 

671
00:35:13,000 --> 00:35:15,480
Fritz Hansen had the similar 
challenge, 50 plus year old 

672
00:35:15,480 --> 00:35:19,440
business. 
And so the thing that's 

673
00:35:19,440 --> 00:35:22,280
interesting about it is it tends
to not be the product. 

674
00:35:22,280 --> 00:35:24,920
Sometimes it is, but it tends to
not be. 

675
00:35:25,000 --> 00:35:28,160
And what you're competing 
against are companies that you 

676
00:35:28,160 --> 00:35:29,560
that they don't even know about 
you. 

677
00:35:29,680 --> 00:35:35,760
So in other words, you're like, 
you're the consumer has how many

678
00:35:35,760 --> 00:35:38,440
hours in a day, right? 
And they have X dollars that are

679
00:35:38,440 --> 00:35:41,040
allocated to not not stay with 
them forever, right? 

680
00:35:41,440 --> 00:35:44,880
And they have certain needs in 
their day and your goal is to 

681
00:35:45,440 --> 00:35:48,360
probably park into one of those 
needs and to fulfil that need. 

682
00:35:48,880 --> 00:35:51,840
And you're now competing 
obviously against other folks 

683
00:35:51,840 --> 00:35:55,840
that feel that similar need. 
But the challenge you have is 

684
00:35:55,880 --> 00:35:59,480
that same consumer, let's say 
uses Airbnb, has a good 

685
00:35:59,480 --> 00:36:02,200
interface, it's fast, it's 
transparent, you know, let's say

686
00:36:02,200 --> 00:36:05,400
all that good stuff. 
Then they use Shopify or, or 

687
00:36:05,560 --> 00:36:09,280
let's take music, they use, 
let's say Spotify and, and 

688
00:36:09,280 --> 00:36:12,600
Spotify works great. 
It reads their mind for the next

689
00:36:12,600 --> 00:36:14,760
song they want to play like it's
so it's so they're starting to 

690
00:36:14,760 --> 00:36:18,960
see like a pattern of 
expectation for contemporary 

691
00:36:18,960 --> 00:36:21,200
consuming, we'll call it. 
And then they go to your 

692
00:36:21,200 --> 00:36:24,040
furniture company or your 
company and you have this legacy

693
00:36:24,040 --> 00:36:26,400
product, but you may be still 
selling in a legacy way. 

694
00:36:26,760 --> 00:36:28,200
And then that's where you lose 
them. 

695
00:36:28,200 --> 00:36:31,600
You're competing against, not 
necessarily product by product. 

696
00:36:31,960 --> 00:36:36,080
You're competing against mostly 
the experience and how to meet 

697
00:36:36,080 --> 00:36:39,480
your your market. 
And so if you sure that up, 

698
00:36:39,520 --> 00:36:43,800
you're already probably more 
than better suited than most of 

699
00:36:43,800 --> 00:36:47,600
your actual competitors. 
And so that's sort of how I look

700
00:36:47,600 --> 00:36:52,080
at it and how to address it. 
So it's really in, in my mind 

701
00:36:52,080 --> 00:36:54,280
before we get to AII think it's 
about really understanding, 

702
00:36:54,280 --> 00:36:57,720
therefore, what is your market 
actually? 

703
00:36:57,720 --> 00:37:00,560
What are their other aspects of 
their life that they're shopping

704
00:37:00,560 --> 00:37:02,440
in and and consuming 
experiencing? 

705
00:37:02,880 --> 00:37:05,240
And then how do you stay in 
front of that and actually meet 

706
00:37:05,240 --> 00:37:07,320
them there? 
So I think that's really 

707
00:37:07,320 --> 00:37:09,320
critical. 
What I mean by the, the 

708
00:37:09,320 --> 00:37:13,880
evolution of the business is 
standing still in a way and you 

709
00:37:13,880 --> 00:37:17,200
still have this great legacy 
solution, but it's sort of dying

710
00:37:17,200 --> 00:37:19,960
because folks don't understand 
it anymore because of the way 

711
00:37:19,960 --> 00:37:22,880
you're getting to them. 
So that's sort of 1 aspect when 

712
00:37:22,880 --> 00:37:25,960
it comes to AII don't have 
enough knowledge about AI other 

713
00:37:25,960 --> 00:37:29,840
than I see it as such an 
incredibly valuable tool for 

714
00:37:29,840 --> 00:37:32,280
like speed, like helping 
everyone move faster and like 

715
00:37:32,280 --> 00:37:37,720
execute test. 
So in terms of I, I not, have 

716
00:37:37,720 --> 00:37:41,240
not seen anyone yet at least I'm
not in the physical space use AI

717
00:37:41,240 --> 00:37:44,880
yet to do anything that's really
transformed some it's just made 

718
00:37:44,880 --> 00:37:46,040
them faster, if that makes 
sense. 

719
00:37:46,040 --> 00:37:50,040
So it hasn't really made any 
decisions that have changed 

720
00:37:50,040 --> 00:37:52,720
course of a business yet that 
I've seen nothing hasn't 

721
00:37:52,720 --> 00:37:55,560
happened or nor has it 
definitely not has not generated

722
00:37:55,560 --> 00:37:58,520
any type of output of such as a 
product but not the physical 

723
00:37:58,520 --> 00:38:03,640
space not yet I'm aware of. 
But so I don't see it yet as an 

724
00:38:04,000 --> 00:38:05,800
issue. 
But I do see it in terms of 

725
00:38:05,800 --> 00:38:07,680
copywriting. 
I do see an issue in terms of 

726
00:38:07,680 --> 00:38:10,640
image creation, video creation. 
So it's sort of in the marketing

727
00:38:10,640 --> 00:38:14,640
side of things and there's just 
an overwhelming amount of noise.

728
00:38:14,640 --> 00:38:17,360
Of course, it's being generated.
So I think that's a headwind for

729
00:38:17,360 --> 00:38:19,040
a lot of companies is how do you
compete? 

730
00:38:20,360 --> 00:38:23,920
And my advice is that it always 
is personal life as well as 

731
00:38:23,920 --> 00:38:27,800
professional is just be as 
authentic as as you absolutely 

732
00:38:27,800 --> 00:38:30,400
can be. 
And the rest you just have to, 

733
00:38:31,160 --> 00:38:33,240
you know, hope for the best, 
because I think the moment 

734
00:38:33,240 --> 00:38:36,840
you're, you know, forcing and 
trying to, you know, just like 

735
00:38:36,840 --> 00:38:41,240
write 500 blog blog articles a 
day for SEOI think it's just, it

736
00:38:41,240 --> 00:38:43,560
just reads is inauthentic. 
And I think folks are sensitive 

737
00:38:43,560 --> 00:38:45,760
to it and they're they're 
looking for inauthenticity right

738
00:38:45,760 --> 00:38:47,720
now. 
That's great. 

739
00:38:47,720 --> 00:38:51,280
And yeah, I agree. 
We can tell when something's 

740
00:38:51,280 --> 00:38:53,240
very connected to their 
identity. 

741
00:38:53,240 --> 00:38:56,960
So when the the brand is 
speaking their own language, I 

742
00:38:56,960 --> 00:38:59,520
guess, you know, the product is 
able to actually connect with 

743
00:38:59,520 --> 00:39:02,040
their their consumers in a way 
that is authentic. 

744
00:39:02,240 --> 00:39:06,400
I agree with you. 
So Todd, we're starting to wrap 

745
00:39:06,400 --> 00:39:10,560
up our time together. 
We like to ask our guests A2 

746
00:39:10,560 --> 00:39:13,720
part closing question. 
So 1 is about advice and the 

747
00:39:13,720 --> 00:39:17,360
other one is a recommendation of
what is inspiring you. 

748
00:39:17,360 --> 00:39:20,120
So I'll just set up the two 
parter and you can answer in 

749
00:39:20,120 --> 00:39:22,920
whichever order you'd like. 
But do you have any advice that 

750
00:39:22,920 --> 00:39:26,320
you would give to students, 
design students, emerging 

751
00:39:26,320 --> 00:39:28,120
designers earlier in their 
career? 

752
00:39:28,520 --> 00:39:31,960
And then the second one is just 
like, what is something that's 

753
00:39:31,960 --> 00:39:34,960
inspiring you right now? 
Could be a book, a film, an 

754
00:39:34,960 --> 00:39:37,200
exhibition, anything that you 
would like to recommend. 

755
00:39:37,320 --> 00:39:40,280
Creative inspiration to 
recommend to our listeners. 

756
00:39:40,800 --> 00:39:42,920
Yeah, there's a lot there advice
I have. 

757
00:39:43,160 --> 00:39:44,560
I feel like I have so much 
advice. 

758
00:39:44,560 --> 00:39:48,440
I feel bad because it's you feel
like advice shouldn't I don't 

759
00:39:48,440 --> 00:39:52,360
know my even my, my kids, 
they're 10 or now 1111 and 10. 

760
00:39:52,880 --> 00:39:54,840
They're like, it's OK. 
We want to find some things out 

761
00:39:54,840 --> 00:39:57,000
in the world, Dad, like we don't
want all this advice all the 

762
00:39:57,000 --> 00:39:59,240
time. 
So I kind of feel like a little 

763
00:39:59,240 --> 00:40:02,280
bad to offer advice when folks 
like I'm not asking for it. 

764
00:40:02,280 --> 00:40:06,800
So but the one thing that, you 
know, I think is challenging in 

765
00:40:06,800 --> 00:40:10,360
design, but I think is such a 
critically important thing is, 

766
00:40:11,040 --> 00:40:14,040
is really experiencing through 
design. 

767
00:40:14,360 --> 00:40:18,320
Design took me around the world.
You know, 1,000,000 countries, 

768
00:40:18,320 --> 00:40:22,280
1,000,000 experiences, 1,000,000
people and, and I don't know how

769
00:40:22,280 --> 00:40:24,200
easy it is anymore. 
Everything's happening now 

770
00:40:24,200 --> 00:40:27,080
virtually as we are. 
Things are all digital. 

771
00:40:27,080 --> 00:40:29,840
So like you're not flying all 
over the planet, meeting 

772
00:40:29,840 --> 00:40:30,840
everyone, really getting 
involved. 

773
00:40:30,840 --> 00:40:33,360
Some of us still are, but it's 
not as easy as it was. 

774
00:40:33,720 --> 00:40:36,400
Weirdly enough, I feel like the 
world's gotten kind of bigger 

775
00:40:36,400 --> 00:40:39,560
again as opposed to smaller, not
in a good way, like not a 

776
00:40:39,560 --> 00:40:42,360
closer. 
So what advice for me would be 

777
00:40:42,360 --> 00:40:45,000
get on the plane, go to the 
factories, go meet the people, 

778
00:40:45,000 --> 00:40:48,920
go spend time. 
And because at the end of the 

779
00:40:48,920 --> 00:40:52,200
day, that's like what a rich 
life you've had and and don't 

780
00:40:52,200 --> 00:40:54,920
worry about the design stuff 
like the, you know, the, the 

781
00:40:55,160 --> 00:40:57,680
dinner you had at the restaurant
across the street will be what 

782
00:40:57,680 --> 00:41:00,200
you remember, even if you're the
project didn't work out, you 

783
00:41:00,200 --> 00:41:04,600
know, so it's to me, that's the 
most beautiful part of design is

784
00:41:04,600 --> 00:41:06,720
the journey, right? 
And then when it comes to 

785
00:41:06,760 --> 00:41:12,920
inspiring me, so there's a lot 
here, I guess most recently, 

786
00:41:13,760 --> 00:41:16,120
yeah, there's a lot here. 
Most recently I was in Japan 

787
00:41:17,800 --> 00:41:23,520
November. 
And it's like, if you've been, 

788
00:41:23,520 --> 00:41:24,920
I'm sure you guys have been 
hopefully. 

789
00:41:24,920 --> 00:41:29,880
And there's so much 
consideration and intention 

790
00:41:30,320 --> 00:41:32,400
everywhere I've been now, I 
don't know, not a million times,

791
00:41:32,400 --> 00:41:36,040
maybe 6 times or so. 
And but for some reason, it hit 

792
00:41:36,040 --> 00:41:39,480
me differently this time. 
And there's so much intention 

793
00:41:39,520 --> 00:41:47,160
and for example, in the theater,
it's so thoughtful, I don't know

794
00:41:47,160 --> 00:41:50,480
how to put into words. 
I left the theaters and the what

795
00:41:50,480 --> 00:41:55,760
I saw with a really like another
level of, of understanding of 

796
00:41:55,760 --> 00:42:00,800
what like masterworks are. 
And and I don't see master work 

797
00:42:01,640 --> 00:42:03,920
often, like anywhere. 
Yeah. 

798
00:42:03,920 --> 00:42:08,000
And I think to see it as part of
a culture available, it's really

799
00:42:08,000 --> 00:42:09,240
what's. 
Yeah. 

800
00:42:09,240 --> 00:42:12,720
It kind of made me kind of 
again, sort of stand up straight

801
00:42:12,720 --> 00:42:16,240
and go, I need to still pursue 
my craft further. 

802
00:42:16,240 --> 00:42:18,760
Like there's still, we all have 
to still work harder, you know, 

803
00:42:18,760 --> 00:42:22,480
and I and I, so it was a really 
wonderful, inspiring moment to 

804
00:42:22,480 --> 00:42:26,200
say, wow, this is what a gift to
experience some things that I 

805
00:42:26,200 --> 00:42:28,320
saw there. 
And I and I think we all need to

806
00:42:28,320 --> 00:42:31,080
really consider the intention 
and really bring everything we 

807
00:42:31,080 --> 00:42:34,640
can to what we do. 
Awesome. 

808
00:42:34,720 --> 00:42:37,240
Thank you so much for sharing 
that, Todd. 

809
00:42:37,240 --> 00:42:40,560
I just piggyback off of that 
since I lived in Japan for a few

810
00:42:40,560 --> 00:42:44,040
years in my 20s and it was. 
And like that connects to your 

811
00:42:44,040 --> 00:42:46,560
advice thing as well of just 
getting out there. 

812
00:42:46,560 --> 00:42:49,240
Like now I, you know, work from 
home and live in a small city. 

813
00:42:49,240 --> 00:42:52,360
But like I think it was really 
valuable in my 20s and 30s to 

814
00:42:52,360 --> 00:42:55,920
like travel a lot and live in a 
big city and and do those sort 

815
00:42:55,920 --> 00:42:59,160
of things. 
But yeah, definitely I resonate 

816
00:42:59,160 --> 00:43:02,040
a lot with that, just the sense 
of like care and attention and 

817
00:43:02,040 --> 00:43:04,880
attention to detail and craft in
Japan. 

818
00:43:04,880 --> 00:43:09,240
And I know it's kind of blown up
on the the tourist circuit these

819
00:43:09,240 --> 00:43:13,200
days that I suggest people like 
get out of the like 2 big cities

820
00:43:13,200 --> 00:43:16,000
that everyone goes to or like 
even go to the like the 

821
00:43:16,000 --> 00:43:19,360
far-flung neighborhoods if 
you're in Tokyo and like, you 

822
00:43:19,360 --> 00:43:22,640
know, go off piste if you will. 
And you'll find a lot. 

823
00:43:22,960 --> 00:43:24,360
It's yeah. 
Beautiful. 

824
00:43:25,440 --> 00:43:28,680
Well, thank you so much again, 
Todd Bridger, for joining us for

825
00:43:28,680 --> 00:43:33,600
this podcast. 
We'll see you, you the listeners

826
00:43:33,600 --> 00:43:37,320
in another episode. 
And so please subscribe and rate

827
00:43:37,320 --> 00:43:39,480
US. 
You can watch us on YouTube or 

828
00:43:39,480 --> 00:43:41,480
wherever you get podcasts. 
See you then. 

829
00:43:41,720 --> 00:43:42,040
Bye.
