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Want to get over a billion 
views? 

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Yes, not millions with just one 
video. 

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You're trying to capture a 
massive audience, but your 

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current method just aren't 
cutting it. 

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You're stuck using outdated 
techniques that fail to engage 

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every second. 
You're losing potential viewers 

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and growth. 
But what if there is a 

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revolutionary method that could 
change everything? 

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Discover the secret to building 
a live stream engine that 

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captivates millions at events 
like the Grammys and Coachella. 

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Hello John, how are you doing 
today? 

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Ridash, how are you? 
I'm good. 

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Thank you, John. 
Before we start then, would you 

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like to share a motivational 
course? 

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Something that inspires you, 
motivates you, you follow in 

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your life? 
Happily, you know, I, I heard 

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this described as the 10 most 
important two letter words in, 

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in the, in the English language.
And if it is to be, it is up to 

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me. 
And I've kind of used that as a 

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motivational approach to being 
an entrepreneur. 

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And it's, I think indicative of 
you've got to go out there and 

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make things happen for you and 
for your company. 

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And certainly in technology, 
it's helped me kind of navigate 

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a rapidly changing and evolving 
space and, and world. 

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I think it means, you know, and 
also I think forces me and my 

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team to look at the current 
world that we're living in and 

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and then how things are 
projected to evolve over time. 

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You know, for instance, we 
didn't have, you know, TikTok a 

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couple years ago. 
And that's radically changed. 

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I think technology and a lot of 
things that we do, but that's 

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been a very helpful motivational
quote that has has sustained, 

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you know my business now is 14 
years old and that's certainly 

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driven us to stay, grow and 
operate for that duration of 

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time as well. 
Indeed, indeed. 

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It's a good food for thoughts 
for sure. 

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Great. 
So John, I want to ask you like,

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how did you manage to get more 
than a billion people, more than

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a billion audience engagement? 
And I'm like, what? 

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What's the what's the secret 
behind a single handed you build

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a live stream engine for 
Grammys? 

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Oscar, Coachella, Ted, No, you 
know, there's nothing I can 

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think of which is not in the 
list of yours. 

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So tell us more about your 
transformation story so that you

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know our listeners, the 
founders, could stick with us 

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for the rest of the. 
You know it. 

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It's my journey has had I think 
3 developments in it that's kind

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of led to where we are today. 
And the first for me was being 

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around a music artist and 
getting the opportunity to work 

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with Prince, who and my opinion,
a lot of people's opinion is 

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this is the greatest live 
performer in history. 

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Working with him and helping him
deliver a direct to consumer 

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music service, I was able to go 
see him perform live and in all 

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kinds of, you know, big giant 
arenas, but also little intimate

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settings or after parties, 
etcetera. 

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And I thought there's going to 
come a time where rather than me

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picking up the phone and calling
you and telling you what I had 

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experienced, it would be a 
shared experienced in real time 

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given the growth of connected 
devices and connectivity in 

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general. 
And that kind of got me thinking

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that the live world is a pretty 
fascinating exploding, expanding

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space. 
And at the time, I was operating

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a boutique live streaming 
company that was acquired by 

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AEG, who is the world's largest 
presenter of live sports and 

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live music and the number 2 
promoter behind Live Nation, who

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ironically, years later after 
meeting Prince, would promote 

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one of his biggest, I think the 
biggest tour of his lifetime. 

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And it was being inside of that 
live company, that live DNA 

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where they, you know, they own 
Coachella. 

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They owned 1/3 of the Lakers in 
the NBA, the Kings in the NHL, 

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the Galaxy and MLS, plus all 
kinds of arenas around the 

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world. 
We would come to work and kind 

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of breathe live on an ongoing 
basis. 

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The third part of that was just 
after that, or as that 

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acquisition was happening, I had
gone to YouTube to talk to them 

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about why life might be 
important to them. 

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Back then, YouTube was a AVOD 
stack, didn't have the live 

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capabilities that they robust 
capabilities they have today. 

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We had this moment in time where
the planets aligned and Alicia 

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Keys was performing at the AG 
venue in New York. 

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And we struck a deal to live 
stream that experience on 

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YouTube presented to the viewer 
by American Express. 

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And it was, you know, poppingly 
successful. 

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And YouTube came to me and said,
hey, you were right the way you 

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did this. 
We had a really happy music 

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artist in Alicia. 
We had a delighted audience 

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online watching and commenting 
about, hey, they could TuneIn 

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and have this collaborative 
experience. 

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And then third, the brand was 
happy. 

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American Express was able to now
reach and engage consumers in 

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real time. 
It was those kind of three 

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things in motion, in succession 
open my eyes to, hey, there's a 

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world unfolding in the, in the 
live streaming and live content 

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market. 
It does really push me to begin 

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this business and based on those
experiences and start on my own 

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and build A and build a business
devoted just to that segment of 

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the industry. 
You touched a little briefly on 

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this that before starting this 
one, you were working with 

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somebody in this live streaming 
business. 

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Was were you working as an 
employee or was was it like 

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contracting? 
What sort of job was it? 

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And then why did you decided to 
start this business? 

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I mean, I know you've been 
working in that industry, but 

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what made you take that lead? 
Because it's a big decision, 

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right? 
Yeah. 

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It is. 
And yeah, I had had AI would say

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a successful career in sales 
working for I would say mid 

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sized companies. 
A couple had gone through some 

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acquisitions, but I had, you 
know, I had learned the business

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and I had a background in tech 
and telecommunications and I had

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also migrated from Boston to LA 
and I had learned the 

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entertainment ecosystem. 
And the way you learn that is 

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you go work in in the mailroom 
at these big giant agencies and 

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you get this master's degree in 
how entertainment functions and 

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work and, and operates, You 
know, how ATV show is packaged, 

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how a movie is made. 
Even in the music management 

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side where I spent some time, as
you know, how a music artist 

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puts together a major tour and 
goes out and promotes that. 

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And that became that kind of 
dual exposure to that 

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information both in the in the 
tech and telecommunications 

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world combined with the 
knowledge I had quickly acquired

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in entertainment. 
I got to a place where I 

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realized that, you know, 
Hollywood was pretty concerned 

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about technology and what would 
happen to them. 

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You know, they didn't want to 
repeat what happened to the 

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music industry that had gone 
through a period of of rampant 

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piracy. 
And I learned that those two 

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worlds cross connected in 
streaming. 

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And for me, I was able to step 
into the streaming space and 

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then go speak to people that 
were worked at studios, 

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broadcaster, sports leagues, 
record labels, etcetera. 

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And I kind of, you know, because
I knew their world, we could 

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have frank conversations about, 
hey, what are what are their 

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challenges, what are their fears
and listen to them. 

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And then talk about how 
technology and streaming opens 

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up a whole new world of 
connection, interaction with 

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consumers, not locally, but you 
know, internationally, globally,

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etcetera and 24 hours a day. 
And that was really the driver 

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for me. 
And then eventually go through 

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that process of working with 
people like Prince and YouTube 

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and AEG that funneled me into 
the live space. 

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And that's where I realized 
interesting business. 

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And the other dynamic to me was 
Mark Cuban, right? 

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I had seen someone who was 
incredibly entrepreneur, 

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entrepreneurial in his focus and
had, you know, that led him to a

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$5.7 billion acquisition by 
Yahoo pretty early. 

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You know, he's also the 
godfather of the streaming 

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industry. 
And I thought, wow, there's a, 

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there's definitely a business 
here. 

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And, you know, this guy's on to 
something. 

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And that led me to further, 
deeper into the streaming world 

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and then, you know, looking to 
control my own destiny and 

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forming my own business. 
Mark. 

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Cuban keeps coming into my show 
in one on another way. 

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You know, like there was another
lady who went to Shock Tank and 

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Mark Cuban offered her, given 
her an offer and then there was 

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another gentleman who came who 
he didn't got an offer from 

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Mark. 
His name is always coming back 

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to the show. 
I don't remember what was this 

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acquisition? 
You said 5.7 billion. 

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What did he sold? 
Did he had a company or his? 

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Story is, is really fascinating 
and I have read everything he's 

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written. 
I followed everything he's, you 

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know, his interviews. 
I had the pleasure of, of 

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meeting him once. 
But Mark attended. 

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He's from Pittsburgh, but 
attended College in Indiana and 

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then graduated and went to live 
in Dallas. 

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And he wanted to follow his 
college basketball, you know, 

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college basketball big at his 
university. 

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And he would have to dial back 
to Indiana and have his friends 

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put the game on the radio on 
speakerphone. 

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And he and his friends in Dallas
would listen. 

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And overtime he figured out, 
boy, I could send that radio 

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signal over the Internet and, 
and stream it. 

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And he was successful at it. 
And then he went out and 

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aggregated a whole bunch of of 
similar broadcasts from other 

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universities and that became a 
company called Audio Net and he 

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rebranded that as broadcast 
stock and aggregated all kinds 

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of streaming content. 
And Yahoo said that's a business

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that we see as the future and we
want to buy it. 

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And he had that and that's the 
transaction that 5.7 billion was

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for broadcast.com. 
That's. 

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That's the story we want to 
hear, isn't it? 

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OK, great. 
So, so, so John, when do you had

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this Biffany? 
Did you look into the market? 

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Were there other products, what 
was going on at that time? 

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And what did you see from your 
research specifically that 

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encouraged you to move ahead 
with the idea? 

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Well. 
I you know, the early days of 

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the live streaming industry were
known for their failures. 

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And you may have recall there 
was like a Victoria's Secret 

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Fashion show that quote crashed 
the Internet or Oprah Winfrey 

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decided to put an episode. 
So to her live show online and 

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all kinds of media stories 
about, hey, the Internet is not 

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built for this and it's all, 
it's got all kinds of 

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challenges. 
However, people were super, 

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super interested in it. 
And the other dynamic for me was

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this the advent of the 
smartphone right now, everybody 

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had the ability to render, 
deliver, consume and enjoy video

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from their own personal device. 
And fueled, you know, more 

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fueled by that too, was this 
notion of the experience economy

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where these consumers would they
placed a greater value over 

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going to an event with their 
friends and having this kind of 

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shared collaborative 
participatory experience. 

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And that kind of, and then 
obviously being inside a company

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like AEGI thought, you know, 
this is this is the future. 

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00:10:57,760 --> 00:11:00,520
Live is a very, very intriguing 
business. 

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00:11:00,520 --> 00:11:04,240
And things like music festivals 
became these centers of culture 

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that not only offered music, but
art, food, fashion, learning, 

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00:11:08,120 --> 00:11:11,240
philanthropy, etcetera. 
And if you, you know, we're 

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paying attention, a lot of my 
clients were brand advertisers 

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as well who were saying, you 
know, it's hard for me to get 

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someone's attention, especially 
this younger consumer. 

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00:11:19,680 --> 00:11:23,200
And I looked at an experience 
like Coachella, you know, AEG 

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operates is sold out, amazing, 
beautiful curated festival with 

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the top artists in the world. 
But imagine amplifying that, you

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00:11:30,120 --> 00:11:33,360
know, beyond the 100,000 people 
that are at the experience each 

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day. 
Imagine live broadcasting that 

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on a platform like YouTube. 
And you know, the data around 

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the year Beyoncé played that led
to a viewership of 89.2 million 

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00:11:45,200 --> 00:11:48,000
viewers. 
And these are all kind of, you 

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00:11:48,000 --> 00:11:49,600
know, touch points along the 
journey. 

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But that's what led me to think 
that this is an exciting ending 

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field. 
And you know, I was a little 

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early to that conversation as 
well, but that allowed me to go 

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and and sit down with brands and
find out what their their 

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challenges were. 
Really fortunate opportunity for

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somebody who's an entrepreneur 
to, you know, they were 

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00:12:08,960 --> 00:12:11,840
interested like, hey, we're 
curious about this live space 

229
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and we have these ongoing 
challenges of cord cutting, 

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brand safety and AD blocking. 
These are three recurring things

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I kept hearing combined with, 
you know, how do we get our, our

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head and our ideas around this 
thriving experience economy and 

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these younger consumers who 
value place great value over 

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these experiences. 
And by virtue of having that, 

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hearing that feedback, we were 
able to build a business that 

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addressed those concerns. 
Or, and how do we, how do we 

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deliver best practices to unlock
things like watch time, right? 

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The average consumer attention 
span is plummeted down to 8 

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seconds and most brands are 
struggling to even get anywhere 

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near that. 
And we realize that if we put 

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together the proper experience 
and added things like polling 

242
00:12:54,720 --> 00:12:58,320
and trivia and quality video and
audio, we could unlock really 

243
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compelling watch time 510-1520, 
you know, 30 minutes. 

244
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And those were kind of the, the 
philosophies and the building 

245
00:13:04,800 --> 00:13:06,200
blocks. 
But it was really that that 

246
00:13:06,200 --> 00:13:09,480
opportunity of being a little 
early, but also being able to 

247
00:13:09,480 --> 00:13:11,720
listen and then get feedback and
that's kind of laid the 

248
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foundation for the business. 
Got it. 

249
00:13:14,160 --> 00:13:16,080
Got it. 
So this is the question which I 

250
00:13:16,080 --> 00:13:19,960
asked every single guest on my 
show, which is how did you got 

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your first customer and then how
did you get your first 10 

252
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customers because that's so 
important in founders life, 

253
00:13:26,520 --> 00:13:27,440
right? 
Yeah. 

254
00:13:27,960 --> 00:13:32,120
We had an incredibly fortunate 
opportunity when I had started 

255
00:13:32,120 --> 00:13:35,120
the business. 
We were, you know, previously my

256
00:13:35,120 --> 00:13:37,560
prior company, which is, you 
know, AEG big company. 

257
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We were doing, we were providing
all of the streaming, live 

258
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streaming for YouTube and that 
was things like video 

259
00:13:44,320 --> 00:13:46,720
production, even the video 
player, you name it. 

260
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We were powering things on the 
YouTube platform like Coachella,

261
00:13:49,960 --> 00:13:53,280
Bonnaroo Rock and Rio 
Lollapalooza, product launches, 

262
00:13:53,280 --> 00:13:58,000
movie premieres, you name it. 
When I launched the business we 

263
00:13:58,000 --> 00:14:01,560
had previously done, I think it 
was a Paul McCartney concert in 

264
00:14:01,560 --> 00:14:05,080
Mexico with Coca-Cola on YouTube
and one of the marketing 

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executives at Coke Sentimento. 
And hey, I've started a 

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business. 
And he came back to me and said,

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you know, we had a great 
experience operating Coke 

268
00:14:14,400 --> 00:14:18,840
branded live streams on YouTube,
but we also own our own 

269
00:14:18,840 --> 00:14:20,640
property. 
We want to give that a shot and 

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00:14:20,640 --> 00:14:24,160
try to amplify some of our work 
on, on that platform. 

271
00:14:24,160 --> 00:14:27,560
And we got into part a 
partnership with Coca-Cola, who 

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was sponsoring the Viva Latino 
festival in Mexico, which is 

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00:14:32,320 --> 00:14:35,280
this 2 decade long. 
It's kind of the rock of the 

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00:14:35,280 --> 00:14:37,920
Coachella of the rock industry 
in Mexico. 

275
00:14:37,920 --> 00:14:42,000
And Coke's charter was how do we
go beyond the grounds of the 

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festival and reach a bigger, 
broader audience. 

277
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And we won that business and we 
I think we want to for three or 

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00:14:47,600 --> 00:14:50,640
four years at the duration of 
Coke's sponsorship. 

279
00:14:50,640 --> 00:14:56,000
And we were able to build user 
experience on the Coca-Cola dot 

280
00:14:56,000 --> 00:14:59,080
FM platform that was also highly
trafficked. 

281
00:14:59,080 --> 00:15:02,320
You know, a lot of lot of 
activity there and allow the 

282
00:15:02,360 --> 00:15:06,160
viewer to go to the festival 
virtually and look at the lineup

283
00:15:06,160 --> 00:15:10,240
and then pick and say, you know,
I'm Ash and I'm a fan of Profits

284
00:15:10,240 --> 00:15:15,680
of Rage J Bugged G Eazy and 
Build A schedule. 

285
00:15:15,720 --> 00:15:19,000
And you would also get push 
notifications that said a text 

286
00:15:19,000 --> 00:15:20,640
message. 
Hey, the band that you like Ash 

287
00:15:20,640 --> 00:15:23,600
is coming on in 5 minutes. 
Here is the link and you can you

288
00:15:23,600 --> 00:15:27,240
could also choose from like 5 
different channels of video 

289
00:15:27,480 --> 00:15:30,640
across this massive 2 day 
festival and you could post 

290
00:15:30,640 --> 00:15:34,800
comment, share tweet. 
We brought in the the Band Muses

291
00:15:34,800 --> 00:15:40,520
video director to then broadcast
the the mainstage in VR and if 

292
00:15:40,720 --> 00:15:43,040
you need to have the headset, 
you could go onto YouTube and 

293
00:15:43,040 --> 00:15:46,320
have this 360 live stream. 
And then Coke expanded upon that

294
00:15:46,320 --> 00:15:48,920
partnership throughout all of 
Mexico. 

295
00:15:48,920 --> 00:15:51,400
If you were at a Best Buy, you 
could go in and put a Samsung 

296
00:15:51,400 --> 00:15:54,240
headset on as you were shopping 
that weekend and enjoy the 

297
00:15:54,240 --> 00:15:57,200
experience. 
Ultimately that led to an 

298
00:15:57,200 --> 00:16:01,400
average watch time on mobile for
Coke of 29 minutes and a desktop

299
00:16:02,120 --> 00:16:05,400
watch time of 113 minutes. 
This is about 3.9 million 

300
00:16:05,400 --> 00:16:07,840
viewers and for any marketer, 
especially a marketer like 

301
00:16:07,920 --> 00:16:12,320
Coca-Cola, that was a massive 
home run, massive success to 

302
00:16:12,320 --> 00:16:15,040
get, you know, literally half an
hour on mobile in almost two 

303
00:16:15,040 --> 00:16:18,080
hours on desktop. 
And that really put the company 

304
00:16:18,080 --> 00:16:19,800
on the map. 
The minute we got into business 

305
00:16:19,800 --> 00:16:23,240
with Coke. 
And we had validity with almost 

306
00:16:23,240 --> 00:16:24,960
every major brand we were 
talking to. 

307
00:16:24,960 --> 00:16:29,720
And shortly thereafter we got 
into business with AT&T who had 

308
00:16:29,720 --> 00:16:32,800
a corporate partnership with the
masters. 

309
00:16:32,920 --> 00:16:36,800
And we could also live stream 
this, this incredible user 

310
00:16:36,800 --> 00:16:38,440
experience. 
We could switch between the 

311
00:16:38,440 --> 00:16:42,040
leaders, the Amen corner and 
then a different a different 

312
00:16:42,040 --> 00:16:45,840
segment of the masters combined 
with all of the data feeds, the 

313
00:16:45,840 --> 00:16:48,000
leaders, etcetera built into 
that experience. 

314
00:16:48,160 --> 00:16:52,880
And that led to probably we've 
probably done 22 live streams 

315
00:16:52,920 --> 00:16:57,400
with AT&T tip, especially around
them telling their 5G marketing 

316
00:16:57,400 --> 00:17:01,760
story at, you know, partnerships
like they had with the the NCAA,

317
00:17:02,040 --> 00:17:04,800
with the Final Four, the college
football championships, as well 

318
00:17:04,800 --> 00:17:09,480
as the NB as we'd go in and 
produce in live stream the NBA 

319
00:17:09,480 --> 00:17:13,240
All Star pregame concert. 
But the real transformation was 

320
00:17:13,240 --> 00:17:15,640
that partnership with Coke. 
And that really changed the 

321
00:17:15,640 --> 00:17:18,560
business and set us on this 
trajectory now to work with 

322
00:17:18,560 --> 00:17:21,760
bigger brands who who by the 
way, you know, it's, it's live, 

323
00:17:21,760 --> 00:17:23,960
right? 
So they have a lot of concerns 

324
00:17:23,960 --> 00:17:26,119
and a lot of anxiety. 
But when you realize, oh, you're

325
00:17:26,119 --> 00:17:29,080
doing this for American Express 
and Coca-Cola and Samsung and 

326
00:17:29,240 --> 00:17:32,240
AT&T, you probably have a you 
know, we did. 

327
00:17:32,240 --> 00:17:35,240
And we do have a best practice 
way of executing, but that was 

328
00:17:36,440 --> 00:17:40,160
that was a very powerful 
customer win for us and it 

329
00:17:40,160 --> 00:17:41,720
really changed the business. 
Can you? 

330
00:17:41,720 --> 00:17:44,520
Can you give us a sense of the 
size of the business where you 

331
00:17:44,520 --> 00:17:47,200
are in terms of revenue, number 
of customers, size of team, 

332
00:17:47,200 --> 00:17:48,160
etcetera? 
Yeah. 

333
00:17:48,280 --> 00:17:52,840
We've operationally, the, the 
beauty of a live business is 

334
00:17:52,840 --> 00:17:56,560
that we can keep the, the, the 
company lean and we can run it 

335
00:17:56,600 --> 00:18:00,160
out with, with a core team of 
three or four people knowing 

336
00:18:00,160 --> 00:18:04,160
that if we have a, a project, we
bring in a vetted, a vetted 

337
00:18:04,160 --> 00:18:05,880
larger team. 
Give an example. 

338
00:18:05,880 --> 00:18:11,040
A couple years ago, we were 
tasked to work with Pharrell for

339
00:18:11,040 --> 00:18:15,640
his festival, music festival in 
his hometown of Virginia Beach 

340
00:18:15,680 --> 00:18:19,200
in a partnership with YouTube 
sponsored by, you know, Walmart.

341
00:18:19,200 --> 00:18:23,680
And we had to execute 2 stages 
across three days right on that 

342
00:18:23,680 --> 00:18:27,160
water. 
And that was a team of about 47.

343
00:18:27,160 --> 00:18:31,680
So we're able to expand our 
business based on the scope of 

344
00:18:31,680 --> 00:18:35,520
work that we're doing. 
We also do the, we work with 

345
00:18:35,520 --> 00:18:39,760
Qualcomm and they have an annual
really a really important, I 

346
00:18:39,760 --> 00:18:41,480
think probably the most 
important thing that Qualcomm 

347
00:18:41,480 --> 00:18:44,120
does from a marketing and 
messaging perspective. 

348
00:18:44,360 --> 00:18:47,200
They run a Snapdragon Summit in 
Maui where they bring in their 

349
00:18:47,200 --> 00:18:50,120
largest customers and they 
announce and they show all the 

350
00:18:50,120 --> 00:18:53,800
innovation across that 
Snapdragon chipset and ecosystem

351
00:18:53,800 --> 00:18:57,600
over about 2 1/2 to 3 days. 
And live streaming in a place 

352
00:18:57,600 --> 00:19:00,160
like Maui is not easy, not a lot
of, you know, robotics plus 

353
00:19:00,160 --> 00:19:03,520
Internet infrastructure. 
And we provide and manage all of

354
00:19:03,520 --> 00:19:05,400
that. 
And that's done with a, you 

355
00:19:05,400 --> 00:19:08,000
know, a different size team. 
It's a lot leaner and it's more 

356
00:19:08,000 --> 00:19:11,080
focused on the tech, but it's an
indication we can go literally 

357
00:19:11,080 --> 00:19:12,760
anywhere in the country or the 
world. 

358
00:19:12,880 --> 00:19:15,800
And yeah, the beauty now too is 
there's a lot of remote cloud 

359
00:19:15,800 --> 00:19:17,840
based management that we can 
provide. 

360
00:19:17,840 --> 00:19:21,600
So as the world is evolving and 
changing, we keep things in 

361
00:19:21,600 --> 00:19:25,160
lockstep with our clients based 
on on things like budget and 

362
00:19:25,160 --> 00:19:27,080
expenditures. 
We've, you know, we don't 

363
00:19:27,080 --> 00:19:30,280
disclose a lot of what we do 
financially, but we've been well

364
00:19:30,280 --> 00:19:34,640
into the the millions in revenue
and have operated fortunately 

365
00:19:34,640 --> 00:19:37,520
for us profitably. 
And it certainly helps to have 

366
00:19:37,520 --> 00:19:39,720
the the customer names that 
we've had as well. 

367
00:19:39,720 --> 00:19:44,040
And now and we're in a new world
with ecommerce live streaming. 

368
00:19:44,040 --> 00:19:48,480
So now that's almost a, yeah, 
it's still live video, but it's 

369
00:19:48,480 --> 00:19:51,280
a very different user behavior. 
So we're now stepping into that 

370
00:19:51,280 --> 00:19:54,720
space and really trying to 
manage and sort out what that 

371
00:19:54,720 --> 00:19:58,120
means to our customers who now 
want to explore how do we 

372
00:19:58,280 --> 00:20:01,480
convert and sell something in 
the moment to a viewer, like on 

373
00:20:01,480 --> 00:20:04,120
a platform like like TikTok 
Shop, for instance. 

374
00:20:04,120 --> 00:20:06,360
Indeed. 
And, and everybody knows the 

375
00:20:06,360 --> 00:20:09,600
growth of live stream and its 
history across the pandemic. 

376
00:20:09,600 --> 00:20:12,840
You know, today it's it's not 
like front and center with 

377
00:20:12,880 --> 00:20:17,320
platforms like Netflix and and 
and Prime, right, And the live 

378
00:20:17,320 --> 00:20:21,320
video and the explosion of 
e-commerce live streaming on 

379
00:20:21,680 --> 00:20:24,280
patron like TikTok. 
It's tremendous, right? 

380
00:20:24,360 --> 00:20:28,360
And obviously live video also 
authenticate itself as in the 

381
00:20:28,680 --> 00:20:30,760
era of AI generated video, 
right? 

382
00:20:30,760 --> 00:20:34,680
So that's something definitely 
relevant in the current 

383
00:20:34,680 --> 00:20:38,480
scenario. 
How do you see the future for 

384
00:20:38,480 --> 00:20:44,800
live streaming considering more 
and more next generation of us 

385
00:20:44,800 --> 00:20:50,040
of humans are tending towards 
being isolated, being alone by 

386
00:20:50,040 --> 00:20:53,360
themselves, playing video game, 
watching things on the Tilly and

387
00:20:53,360 --> 00:20:56,760
things like that. 
What, what's your envision in 

388
00:20:56,760 --> 00:21:00,640
terms of the future looks like 
when it comes to live streaming 

389
00:21:00,640 --> 00:21:02,760
and any businesses in the same 
era, you know? 

390
00:21:02,760 --> 00:21:04,440
It's a great time to be asking 
that question. 

391
00:21:04,440 --> 00:21:06,800
And, you know, you reference the
pandemic and that was a 

392
00:21:07,680 --> 00:21:12,520
obviously our space exploded. 
And you had, I think a couple of

393
00:21:12,520 --> 00:21:15,320
things came out of that. 
I think there was AI. 

394
00:21:15,320 --> 00:21:18,440
Would I classify this as a 
global adoption and user 

395
00:21:18,440 --> 00:21:20,000
behavior, right? 
Because everybody was 

396
00:21:20,000 --> 00:21:22,120
sequestered. 
So if you were a grandparent, 

397
00:21:22,120 --> 00:21:24,760
you had to learn how to Zoom 
with your family. 

398
00:21:24,840 --> 00:21:27,280
If you were a child, you had to 
take, you know, distance 

399
00:21:27,280 --> 00:21:30,000
learning classes. 
Every music artist on the planet

400
00:21:30,000 --> 00:21:32,960
was at home or in their studio 
and couldn't tour. 

401
00:21:33,160 --> 00:21:35,880
So they began to live stream. 
So people really figured out, 

402
00:21:35,920 --> 00:21:40,560
you know, I understand now how 
to access a link and play a live

403
00:21:40,560 --> 00:21:42,440
video or even participate in 
one. 

404
00:21:42,520 --> 00:21:45,440
And you know, post pandemic the 
business had to right side 

405
00:21:45,440 --> 00:21:47,320
itself. 
I mean, I think we had the four 

406
00:21:47,320 --> 00:21:50,160
or five competitors pre pandemic
and mid pandemic we had I think 

407
00:21:50,160 --> 00:21:53,800
200 companies that were out 
acquiring funding. 

408
00:21:53,880 --> 00:21:57,480
And you know, if you were a 
production company of any kind, 

409
00:21:57,480 --> 00:21:59,640
the only thing you could do was 
really live streams. 

410
00:21:59,720 --> 00:22:04,560
And now we find ourselves in it.
I think there's two fascinating 

411
00:22:04,560 --> 00:22:09,160
dynamics happening. 1 is Netflix
is now curating a pretty 

412
00:22:09,360 --> 00:22:11,800
expansive portfolio of live 
video. 

413
00:22:11,800 --> 00:22:14,240
In the last week, they did the 
opening night of the Major 

414
00:22:14,240 --> 00:22:18,200
League Baseball season and the 
BTS, you know, reunion out of 

415
00:22:18,200 --> 00:22:21,480
Seoul, media says had 300 
million viewers. 

416
00:22:21,480 --> 00:22:24,360
In addition to things like the 
Mike Tyson fight and all the 

417
00:22:24,360 --> 00:22:27,160
other things that they're doing.
I think Netflix looked at that 

418
00:22:27,160 --> 00:22:31,360
market and very methodically 
realized after doing a Chris 

419
00:22:31,360 --> 00:22:34,320
Rock comedy show or Dave 
Chappelle or the Tom Brady 

420
00:22:34,320 --> 00:22:36,320
roast. 
Not only are people showing up 

421
00:22:36,320 --> 00:22:38,520
to these broadcasts, they're 
actually watching for these 

422
00:22:38,520 --> 00:22:41,600
extended watch times. 
And that led them to now this 

423
00:22:41,600 --> 00:22:44,760
partnership with the NFL. 
We've got two games on Christmas

424
00:22:44,760 --> 00:22:47,600
Day. 
And I think the noteworthy thing

425
00:22:47,600 --> 00:22:49,280
there is the ad inventory is 
selling out. 

426
00:22:49,480 --> 00:22:52,640
So now they're making 
incremental revenue from 

427
00:22:52,640 --> 00:22:55,560
advertisers in the moment. 
They're bringing people over to 

428
00:22:55,560 --> 00:22:58,280
their platform. 
So there's a propensity for a 

429
00:22:58,280 --> 00:23:02,040
conversion over to subscription,
but they're also marketing their

430
00:23:02,040 --> 00:23:04,840
existing libraries, right? 
You're seeing them promoting 

431
00:23:04,960 --> 00:23:08,240
shows, documentaries, movies 
throughout these broadcasts. 

432
00:23:08,400 --> 00:23:11,240
And there's a ripple effect. 
I think the minute that Skydance

433
00:23:11,240 --> 00:23:14,240
acquired Paramount, I think 7 
days later, they announced A7 

434
00:23:14,240 --> 00:23:17,840
year deal with UFC content. 
I think you see Apple now 

435
00:23:17,960 --> 00:23:21,000
offering more live content. 
Hulu is, I think that a two or 

436
00:23:21,000 --> 00:23:23,840
three-year partnership with 
festivals like Lollapalooza and 

437
00:23:23,840 --> 00:23:26,600
Austin City Limits. 
So we're now seeing a kind of a 

438
00:23:26,600 --> 00:23:29,320
renaissance in live video 
because of the efficacy that 

439
00:23:29,320 --> 00:23:33,080
happens again showing up and 
watching and ways to monetize 

440
00:23:33,440 --> 00:23:36,400
the the subscription platforms 
that you could say maybe they're

441
00:23:36,400 --> 00:23:40,680
maxed out on on subscribers. 
But now Netflix has an ad 

442
00:23:40,680 --> 00:23:45,360
supported tier that's I think 
3749 million viewers and this is

443
00:23:45,360 --> 00:23:48,120
the ideal place to drive 
discovery there. 

444
00:23:48,120 --> 00:23:52,840
Second, ecommerce live streaming
in China is a 400 to $600 

445
00:23:52,840 --> 00:23:56,360
billion business. 
And we're now seeing that start 

446
00:23:56,360 --> 00:23:59,960
to roll out here in the West. 
TikTok shopping in the in the 

447
00:24:00,040 --> 00:24:04,280
US, we'll do about 23 to 24 
billion this year, which is more

448
00:24:04,280 --> 00:24:08,760
than the e-commerce businesses 
of Best Buy, Lowe's and Kroger. 

449
00:24:08,760 --> 00:24:11,080
That's those are those are 
pretty staggering numbers. 

450
00:24:11,240 --> 00:24:15,080
And I think it's about 58% of 
millennials have now adopted 

451
00:24:15,080 --> 00:24:18,920
live e-commerce, live streaming 
and 80% of Gen. 

452
00:24:18,920 --> 00:24:21,280
Z. 
There's a couple of really 

453
00:24:21,280 --> 00:24:23,840
noteworthy data points coming 
out of that. 

454
00:24:23,840 --> 00:24:28,280
There's about a 30% conversion 
in e-commerce live streaming, 

455
00:24:28,280 --> 00:24:33,320
which is 10X normal e-commerce. 
There's also a return reduction 

456
00:24:33,320 --> 00:24:36,960
of about 40% and large. 
That's because it's interactive.

457
00:24:36,960 --> 00:24:40,040
I can say, hey Ash, the thing 
you're offering, does it come in

458
00:24:40,040 --> 00:24:41,680
blue? 
How quickly will I get it 

459
00:24:41,680 --> 00:24:43,400
shipped? 
Can you hold it this way and 

460
00:24:43,400 --> 00:24:45,240
show it to me from that 
perspective? 

461
00:24:45,240 --> 00:24:48,840
So now the consumer is really, 
and they're also typically 

462
00:24:48,840 --> 00:24:53,040
working with or viewing a live 
stream with a brand or a creator

463
00:24:53,040 --> 00:24:56,000
slash influencer whom they have 
a high level of trust, a lot of 

464
00:24:56,000 --> 00:24:59,240
authenticity. 
So these two dynamics right now 

465
00:24:59,240 --> 00:25:02,720
are both happening in parallel. 
And we as a business are have a 

466
00:25:02,720 --> 00:25:05,000
foot in obviously both of those 
worlds. 

467
00:25:05,000 --> 00:25:08,800
But it's a it's a fascinating 
time to be in this industry. 

468
00:25:08,800 --> 00:25:11,120
I also tell people that are, you
know, want to become 

469
00:25:11,120 --> 00:25:12,920
entrepreneurs. 
I would get in I would look 

470
00:25:12,920 --> 00:25:16,520
research the live streaming 
space from both perspectives. 

471
00:25:16,520 --> 00:25:20,360
Certainly the e-commerce world 
is, is new and exploding and, 

472
00:25:20,360 --> 00:25:24,120
and you know, right now TikTok 
is TikTok shop is got a 

473
00:25:24,240 --> 00:25:29,160
significant leadership role, but
I believe that Amazon, Meta, 

474
00:25:29,160 --> 00:25:32,360
Google are all going to be 
active players in that space, 

475
00:25:32,360 --> 00:25:34,440
much like, you know, Walmart has
been today. 

476
00:25:34,680 --> 00:25:37,680
But it is a, it's, it's fast and
furious on that front. 

477
00:25:37,680 --> 00:25:41,280
And when you have big players 
like Netflix doing what they're 

478
00:25:41,280 --> 00:25:44,960
doing and TikTok shop exploding 
in parallel, it's definitely an 

479
00:25:44,960 --> 00:25:47,000
interesting time and it's 
definitely not boring. 

480
00:25:47,320 --> 00:25:50,080
Before we go towards the end of 
our interview then let me ask 

481
00:25:50,080 --> 00:25:53,480
you something. 
What would you advise to 22 year

482
00:25:53,480 --> 00:25:58,400
old John Peros Lee who wants to 
start a business in live 

483
00:25:58,400 --> 00:26:02,680
streaming or any kind of 
political in the same industry? 

484
00:26:02,720 --> 00:26:04,640
What would it be your advice for
him? 

485
00:26:05,080 --> 00:26:08,360
I think looking back, I would 
have pursued an entrepreneurial 

486
00:26:08,360 --> 00:26:11,320
path earlier and sooner in my 
career. 

487
00:26:11,320 --> 00:26:15,720
I mean, fortunately out of 
college, I went to work for NCR,

488
00:26:15,720 --> 00:26:20,160
which is 100 year old fortune, 
you know, 101 hundred company at

489
00:26:20,920 --> 00:26:23,320
the time. 
And you know, I learned a lot, 

490
00:26:23,320 --> 00:26:26,880
learned a great deal on how to 
almost operate a business. 

491
00:26:26,880 --> 00:26:30,520
And you know, they were the 
inventors of sales training and 

492
00:26:30,520 --> 00:26:32,680
you know, way back when to sales
quota. 

493
00:26:32,720 --> 00:26:35,000
And it was a company that lived 
in, you know, built cash 

494
00:26:35,000 --> 00:26:37,360
registers, but that became a 
computer and an Information 

495
00:26:37,360 --> 00:26:40,720
Services business as well as 
consumables around those that 

496
00:26:40,720 --> 00:26:44,160
product ecosystem. 
And with that knowledge, I think

497
00:26:44,160 --> 00:26:47,520
I had a good springboard in into
an entrepreneurial perspective, 

498
00:26:47,520 --> 00:26:49,360
although I kind of delayed it 
over time. 

499
00:26:49,360 --> 00:26:52,160
And part of that was learning 
the entertainment industry. 

500
00:26:52,360 --> 00:26:55,960
But now I think that we're in a 
different, we're in a different 

501
00:26:55,960 --> 00:26:58,600
universe now. 
And with the growth of things 

502
00:26:58,600 --> 00:27:02,800
like AI and we know even a 
platform like LinkedIn, people 

503
00:27:02,800 --> 00:27:06,440
are posting and sharing their 
perspectives at, at almost all 

504
00:27:06,440 --> 00:27:11,320
levels of Business Today. 
And the amount of information 

505
00:27:11,320 --> 00:27:14,120
that is available to us is, is 
staggering. 

506
00:27:14,120 --> 00:27:16,680
And if you know, if you are 20, 
it's, it's available to 

507
00:27:16,680 --> 00:27:18,160
everybody regardless of their 
age. 

508
00:27:18,400 --> 00:27:23,840
But I do, I do believe that my 
advice would be to certainly 

509
00:27:23,840 --> 00:27:26,320
explore this live streaming 
space. 

510
00:27:26,320 --> 00:27:30,160
And right now, every social 
media platform now has a live 

511
00:27:30,160 --> 00:27:32,320
capability. 
Again, that didn't exist when I 

512
00:27:32,320 --> 00:27:34,920
started my business, but now 
I've got the ability to go live 

513
00:27:34,920 --> 00:27:37,000
on, you know, Instagram, 
YouTube, Facebook, Twitch. 

514
00:27:37,000 --> 00:27:41,120
Obviously the Twitch acquisition
early on by Amazon, I think 

515
00:27:41,360 --> 00:27:44,840
somewhat validated the market. 
My further advice would be is 

516
00:27:44,840 --> 00:27:48,480
that I'm really curious about 
this e-commerce space. 

517
00:27:48,480 --> 00:27:51,920
I've seen big advertising 
executives say that the the 

518
00:27:51,920 --> 00:27:56,200
future of retail is going to be 
e-commerce live streaming. 

519
00:27:56,280 --> 00:27:59,240
Part of that is, you know, the 
cost to operate a retail 

520
00:27:59,240 --> 00:28:03,320
business is pretty significant. 
Retail will will his his thesis.

521
00:28:03,320 --> 00:28:07,560
This is Gary Vaynerchuk at the 
retail, A retail operator will 

522
00:28:07,560 --> 00:28:12,440
become a studio Monday through 
Friday with employees and 

523
00:28:12,520 --> 00:28:15,840
influencers, you know, doing 
discovery and talking about the 

524
00:28:15,840 --> 00:28:18,560
products that are available and 
will return to a traditional 

525
00:28:18,560 --> 00:28:20,320
retail shop on Saturday and 
Sunday. 

526
00:28:20,320 --> 00:28:23,320
And I think it was Mac cosmetics
last week announced that all 

527
00:28:23,320 --> 00:28:27,240
employees will have the ability 
to go live and talk about their 

528
00:28:27,240 --> 00:28:30,320
their product offering. 
So my advice to back to your 

529
00:28:30,320 --> 00:28:33,360
question would be to jump in. 
I think there's never been a 

530
00:28:33,360 --> 00:28:36,400
better time to do it. 
And the amount of information 

531
00:28:36,400 --> 00:28:39,160
that's available is, is 
staggering. 

532
00:28:39,160 --> 00:28:42,080
And obviously you can do a ton 
of research through through AI 

533
00:28:42,120 --> 00:28:43,560
as well. 
And I must build, you know, 

534
00:28:43,680 --> 00:28:45,160
build businesses in that 
capacity. 

535
00:28:45,320 --> 00:28:47,960
So jump in. 
Jump in. 

536
00:28:48,440 --> 00:28:50,600
Yeah, that makes sense. 
Great. 

537
00:28:50,840 --> 00:28:54,160
So, John, I think the last 
question I want to ask you 

538
00:28:54,160 --> 00:28:58,440
before we jump onto our quick 
fire round is if somebody's 

539
00:28:58,520 --> 00:29:02,120
already in this business, in 
this industry, specifically in 

540
00:29:02,120 --> 00:29:08,080
the live stream or video 
management or creation or 

541
00:29:08,080 --> 00:29:14,480
editing or processing business, 
what is the best way to get your

542
00:29:14,480 --> 00:29:20,240
first 10 potentially B, to be 
customers because you're a sales

543
00:29:20,240 --> 00:29:23,400
ninja, right? 
You understand how it works, But

544
00:29:23,400 --> 00:29:27,120
B to B sales is super difficult.
A, you need to have a very good 

545
00:29:27,120 --> 00:29:30,120
reputation in the market. 
You guys were lucky that you had

546
00:29:30,120 --> 00:29:33,200
your first customer as 
Coca-Cola, but not everybody has

547
00:29:33,200 --> 00:29:37,800
that kind of great timing. 
So what's the what's the best 

548
00:29:37,800 --> 00:29:42,320
way to acquire the first and B 
to B or B to C customers in your

549
00:29:42,640 --> 00:29:45,960
in your business if you are in 
this particular engine I. 

550
00:29:45,960 --> 00:29:50,080
Think it's identifying a a 
problem or a pain points in the 

551
00:29:50,120 --> 00:29:52,760
Business Today and looking for 
ways to solve it. 

552
00:29:52,840 --> 00:29:57,680
And for me and my advice too is 
talk to the advertising slash 

553
00:29:57,680 --> 00:30:00,760
marketing community, probably 
the most disintermediated 

554
00:30:00,760 --> 00:30:03,600
industry in the universe in the 
last 2025 years. 

555
00:30:03,600 --> 00:30:07,000
Largely that's due to the, you 
know, the growth of, of online 

556
00:30:07,000 --> 00:30:09,960
and the Internet and behavior 
and mobile phones, but that's a,

557
00:30:09,960 --> 00:30:14,280
and it's also valued, you know, 
through the roof by, I think 

558
00:30:14,280 --> 00:30:16,600
helping them understand the 
space. 

559
00:30:16,600 --> 00:30:19,760
And certainly this is a massive 
opportunity in the e-commerce 

560
00:30:19,760 --> 00:30:21,240
world. 
And there's also the whole 

561
00:30:21,600 --> 00:30:23,840
ecosystem of direct to consumer 
brands, right? 

562
00:30:23,840 --> 00:30:26,440
These are also classified as 
challenger brands. 

563
00:30:26,480 --> 00:30:29,600
These are typically staffed by 
smart people who may have spent 

564
00:30:29,600 --> 00:30:32,120
time working at a company like 
Procter and Gamble and came up 

565
00:30:32,120 --> 00:30:34,960
with a product idea for them. 
They need to move the product 

566
00:30:35,120 --> 00:30:38,560
out to somebody in the days of 
going to a big box retailer 

567
00:30:38,840 --> 00:30:41,320
might not be available to them 
or certainly don't have the 

568
00:30:41,320 --> 00:30:43,840
wherewithal to do it. 
But understanding what their 

569
00:30:43,840 --> 00:30:47,080
challenges are and figuring out 
ways to help them reach and 

570
00:30:47,080 --> 00:30:53,240
engage consumers, especially 
real time, I think is is a very 

571
00:30:53,240 --> 00:30:58,000
powerful way to unlock 
opportunities for a business, 

572
00:30:58,000 --> 00:31:00,520
for a startup, and for an 
entrepreneur. 

573
00:31:00,520 --> 00:31:04,400
And further to that, I think is 
helping somebody discover things

574
00:31:04,400 --> 00:31:09,160
like watch time and right now 
real authentic connections seem 

575
00:31:09,160 --> 00:31:12,520
to be the method, the best 
methodology to do that. 

576
00:31:12,520 --> 00:31:16,440
And you know, I, I don't have a 
PHT in any of these disciplines,

577
00:31:16,680 --> 00:31:19,640
but it was really just a, a 
force of habit and, and trying 

578
00:31:19,640 --> 00:31:22,560
to acquire as much knowledge as 
I can. 

579
00:31:22,560 --> 00:31:25,280
And certainly being able to take
a meeting with somebody I think 

580
00:31:25,280 --> 00:31:28,160
is always super helpful. 
And you know, again, it doesn't 

581
00:31:28,160 --> 00:31:31,800
have to be Coca-Cola to, to, you
know, your point, it could be 

582
00:31:31,800 --> 00:31:34,720
somebody who's got a startup 
beverage as well, who 

583
00:31:34,720 --> 00:31:38,760
specialized in a certain flavor 
or it's health related that that

584
00:31:38,920 --> 00:31:41,960
entrepreneur, maybe it's 
somebody who's got a, a new, a 

585
00:31:41,960 --> 00:31:44,640
coffee blend. 
It's not, that's not Starbucks. 

586
00:31:44,880 --> 00:31:48,200
How can they reach and engage 
viewers in the moment? 

587
00:31:48,240 --> 00:31:50,640
And live video is a very 
compelling way. 

588
00:31:50,640 --> 00:31:53,920
It's certainly a way to do that.
And I think that's my advice to 

589
00:31:53,920 --> 00:31:56,800
somebody starting out is go down
that, go down that path. 

590
00:31:56,800 --> 00:32:00,320
Also, you know, live video is 
not, it's not the shoe industry 

591
00:32:00,320 --> 00:32:02,520
or the car industry that's been 
around for decades and decades 

592
00:32:02,520 --> 00:32:04,440
and decades. 
I have to remind myself that 

593
00:32:04,440 --> 00:32:06,520
it's still a pretty new, I've 
been doing it for two decades, 

594
00:32:06,520 --> 00:32:08,120
but it's still pretty new in 
general. 

595
00:32:08,120 --> 00:32:11,240
And it's certainly new. 
Most of my clients need to, you 

596
00:32:11,240 --> 00:32:13,480
know, they haven't done this 
previously and they need to 

597
00:32:13,480 --> 00:32:18,080
understand the best, you know, 
the best ways to execute this. 

598
00:32:18,080 --> 00:32:21,360
And we recently, I'll give you 
an example, I had two customers 

599
00:32:21,360 --> 00:32:24,160
this month. 
One is, you know, Caterpillar, 

600
00:32:24,240 --> 00:32:28,720
the biggest construction company
on the planet Earth who goes to 

601
00:32:28,720 --> 00:32:33,920
this con Expo convention, it's 
ever happens every three years 

602
00:32:33,920 --> 00:32:36,920
in Las Vegas. 
And they run, they do product 

603
00:32:36,920 --> 00:32:39,920
announcements and they have this
global operators challenge where

604
00:32:40,080 --> 00:32:43,440
it's the finals for teams to use
using Caterpillar equipment to 

605
00:32:43,440 --> 00:32:45,880
really go through almost 
obstacle courses. 

606
00:32:45,880 --> 00:32:49,680
But I'm oversimplifying. 
It has to be precision based 

607
00:32:49,680 --> 00:32:52,400
given what's at stake in massive
construction builds. 

608
00:32:52,520 --> 00:32:55,080
And they came to us and said, 
hey, we need more people to tune

609
00:32:55,080 --> 00:32:57,920
into this, you know, help us, 
help us do this. 

610
00:32:57,920 --> 00:33:01,480
And we were able to successfully
build a strategy that syndicated

611
00:33:01,480 --> 00:33:03,680
the broadcast out and brought 
more viewership. 

612
00:33:03,920 --> 00:33:06,920
And then the same week we were 
working with a brand new 

613
00:33:06,920 --> 00:33:09,960
emerging sports league and the 
the Beach Football League, which

614
00:33:09,960 --> 00:33:13,760
is founded by a two time Super 
Bowl champion from the Patriots.

615
00:33:13,760 --> 00:33:17,720
And it's, you know, ex NFL or 
younger players playing full 

616
00:33:17,720 --> 00:33:21,840
tackle football on the beach. 
So very different environment. 

617
00:33:21,840 --> 00:33:24,560
And we're able to build up a 
live stream strategy that also 

618
00:33:24,560 --> 00:33:27,000
because it's such a unique 
setting, we realize if we 

619
00:33:27,000 --> 00:33:29,080
brought in like cinematic 
drones, you would see these 

620
00:33:29,120 --> 00:33:31,440
athletes really going out at the
beat, but you'd see it from a 

621
00:33:31,440 --> 00:33:33,920
bird's eye view with the waves 
in the ocean. 

622
00:33:33,920 --> 00:33:36,480
And he brought in music 
performances as well. 

623
00:33:36,480 --> 00:33:39,600
And to me, those were two very 
distinct, very different 

624
00:33:39,600 --> 00:33:42,760
businesses, you know, a well 
established construction company

625
00:33:42,760 --> 00:33:45,600
and a new emerging sports 
league, both leveraging the 

626
00:33:45,600 --> 00:33:49,080
power of live video to reach and
engage their audiences. 

627
00:33:49,080 --> 00:33:52,680
And those I think, are examples 
of companies that a new 

628
00:33:52,680 --> 00:33:55,680
entrepreneur can go and sit down
and talk to cuz they both have 

629
00:33:55,680 --> 00:33:58,840
the same challenge, right? 
It's helped me connect with a 

630
00:33:58,840 --> 00:34:02,200
bigger, more expansive audience.
And there's not a, it's not an 

631
00:34:02,200 --> 00:34:04,920
IBM that does this. 
It's not, it's not, it's not all

632
00:34:05,320 --> 00:34:07,640
locked out by these giant 
corporations. 

633
00:34:07,640 --> 00:34:11,480
I still think it's a greatly 
open space and it's open for 

634
00:34:11,480 --> 00:34:13,760
competition and ideas. 
And I think the challenge is 

635
00:34:13,760 --> 00:34:16,719
getting there, like finding and 
reaching out and getting to 

636
00:34:16,719 --> 00:34:18,760
these people. 
But they're certainly out there 

637
00:34:18,760 --> 00:34:21,400
and they don't, in my opinion, 
Sure, they want you. 

638
00:34:21,440 --> 00:34:24,080
They want you to be able to 
deliver for them, but I don't 

639
00:34:24,080 --> 00:34:26,679
think they care how old you are 
or how long you know you've been

640
00:34:26,679 --> 00:34:29,120
in business if you have the 
methodology to do it. 

641
00:34:29,280 --> 00:34:32,239
And there's also, I think the 
other thing to consider too, 

642
00:34:32,239 --> 00:34:35,920
Ash, is sometimes companies are 
open in technology to testing 

643
00:34:35,920 --> 00:34:38,520
and learning and that could be a
siloed data. 

644
00:34:38,520 --> 00:34:41,199
And if you can prove it out now 
you're in business with them. 

645
00:34:41,199 --> 00:34:43,679
I think that's always been, 
we've done that a few times as 

646
00:34:43,679 --> 00:34:45,199
well and it's really resonated. 
Got. 

647
00:34:45,199 --> 00:34:46,679
It got it. 
Great stuff. 

648
00:34:46,679 --> 00:34:48,760
Well, John, thank you so much 
for this insight. 

649
00:34:48,760 --> 00:34:51,920
Then let's move on to our 
lighting. 

650
00:34:51,920 --> 00:34:54,040
Now I've got 6 quick fire 
question for you. 

651
00:34:54,080 --> 00:34:57,360
At any stage, if you feel that 
you don't want to answer any of 

652
00:34:57,360 --> 00:34:59,840
the question, just give me a 
skip and then we move on to the 

653
00:34:59,840 --> 00:35:01,040
next one. 
Is that OK? 

654
00:35:01,440 --> 00:35:01,960
Sure. 
All right. 

655
00:35:01,960 --> 00:35:03,920
Great stuff. 
Number one, What are the top 3 

656
00:35:03,920 --> 00:35:08,280
strategies to generate business 
leads in 2026? 

657
00:35:08,800 --> 00:35:11,680
I can simplify that by saying 
activity, activity, activity. 

658
00:35:11,680 --> 00:35:16,000
And for me that's it's breaks 
down into general outreach with 

659
00:35:16,000 --> 00:35:19,640
e-mail. 
And I also believe that I don't 

660
00:35:19,640 --> 00:35:22,240
think that can be a robotic AI 
driven. 

661
00:35:22,280 --> 00:35:26,880
I think it's got to be personal 
and tied to the receiver of that

662
00:35:26,880 --> 00:35:29,320
e-mail seconds. 
I think LinkedIn is a very 

663
00:35:29,320 --> 00:35:35,440
powerful tool and you'll see a 
decision maker post about a 

664
00:35:35,440 --> 00:35:39,000
success they had and they'll tag
every member of their team. 

665
00:35:39,160 --> 00:35:41,160
Sometimes they'll tag their 
partners. 

666
00:35:41,160 --> 00:35:44,120
And it's a it's wow. 
It's like, hey, we did this. 

667
00:35:44,120 --> 00:35:47,600
And for somebody from like me, I
can say great success. 

668
00:35:47,640 --> 00:35:50,320
Are you interested in maybe 
expanding that out and reaching 

669
00:35:50,320 --> 00:35:53,440
a bigger, broader audience? 
And in that same vein to a 

670
00:35:53,440 --> 00:35:56,200
hiring trends are a pretty good 
indication if someone's staffing

671
00:35:56,200 --> 00:35:59,200
up for a certain division, I'll 
use the term like audience 

672
00:35:59,200 --> 00:36:01,040
development. 
They're telling you they're 

673
00:36:01,040 --> 00:36:04,240
trying to bring people into the 
organization to bring more 

674
00:36:04,480 --> 00:36:06,800
viewership to their, to their 
organization. 

675
00:36:06,800 --> 00:36:10,080
And we have tools and you know, 
for us, we have tools that can 

676
00:36:10,080 --> 00:36:12,560
help them do that. 
Once they hire that person or 

677
00:36:12,560 --> 00:36:14,600
they can be in parallel, they 
can be, hey, we're, we're 

678
00:36:14,600 --> 00:36:17,320
bringing this tool set on board 
and we're going to hire you Ash 

679
00:36:17,320 --> 00:36:20,800
to to oversee it. 
Those are, I think, all very 

680
00:36:20,800 --> 00:36:23,040
helpful. 
I've always used and signed up 

681
00:36:23,040 --> 00:36:25,880
for morning kind of e-mail 
newsletters. 

682
00:36:26,040 --> 00:36:29,120
I think Ad Age and Ad Week are 
is a great summaries. 

683
00:36:29,120 --> 00:36:31,800
I think this is applicable I 
think to any industry, but I 

684
00:36:31,800 --> 00:36:34,800
would take advantage of the 
information that is out there 

685
00:36:35,040 --> 00:36:38,000
and most of these things are 
either free or they're fairly 

686
00:36:38,000 --> 00:36:40,720
inexpensive and also follow 
people on platforms. 

687
00:36:40,720 --> 00:36:43,560
I try to follow people like Mark
Cuban, He's pretty outspoken on 

688
00:36:43,560 --> 00:36:46,160
platforms like like Acts and 
that's great. 

689
00:36:46,160 --> 00:36:48,240
I'm trying to find, you know, 
cost effective ways to do this, 

690
00:36:48,240 --> 00:36:50,920
but I think those are great 
tools are available today to 

691
00:36:50,920 --> 00:36:53,480
anybody. 
What book would you recommend to

692
00:36:53,480 --> 00:36:57,800
our audience and why you? 
Know Mark wrote a book and it's 

693
00:36:57,800 --> 00:37:02,920
only available digitally and I 
read that early on and it was 

694
00:37:02,920 --> 00:37:06,400
really, really helpful and was 
almost like this entrepreneurial

695
00:37:06,400 --> 00:37:08,960
approach to business. 
And the big take away from me 

696
00:37:08,960 --> 00:37:11,600
there wasn't, and I've seen him 
say this, it's in it's it's 

697
00:37:11,600 --> 00:37:13,440
certainly a book. 
And I've seen him say this on 

698
00:37:13,560 --> 00:37:17,160
Shark Tank is he's really 
hammers this point home that 

699
00:37:17,160 --> 00:37:21,200
sales cures all with a company. 
If you've got customers coming 

700
00:37:21,200 --> 00:37:24,240
in the door, you're going to be 
able to run your business and 

701
00:37:24,240 --> 00:37:27,800
maintain a longer runway. 
And you know, he parallels that 

702
00:37:27,800 --> 00:37:31,280
by saying, you know, no sales, 
no company. 

703
00:37:31,280 --> 00:37:34,000
And I think the customers also 
give you tremendous feedback. 

704
00:37:34,000 --> 00:37:36,160
They'll tell you the projects 
that they're working on and what

705
00:37:36,600 --> 00:37:39,200
what they want to do. 
But yes, certainly I think his 

706
00:37:39,400 --> 00:37:42,200
his book, which I think is 
probably 20 years old at this 

707
00:37:42,200 --> 00:37:45,280
point, but it was still a great,
you know, template for anybody 

708
00:37:45,400 --> 00:37:46,840
and it's like 2 bucks I think 
too. 

709
00:37:47,040 --> 00:37:49,960
Nice, maybe I can add it into my
kindle for the next read. 

710
00:37:49,960 --> 00:37:53,200
What 1 attribute or 
characteristic in your mind of a

711
00:37:53,200 --> 00:37:54,880
successful founder? 
I think. 

712
00:37:54,880 --> 00:37:58,080
Persistence. 
And I learned, you know, early 

713
00:37:58,080 --> 00:38:02,640
on that you can be aggressive 
and you can put people off, you 

714
00:38:02,640 --> 00:38:04,520
can be passive and they'll put 
you off. 

715
00:38:04,800 --> 00:38:08,000
And I think assertive is 
somewhere in the middle and, and

716
00:38:08,000 --> 00:38:13,920
being professionally assertive 
without question is needed by 

717
00:38:13,920 --> 00:38:16,680
entrepreneurs. 
And sometimes no is OK. 

718
00:38:16,680 --> 00:38:18,400
But that doesn't mean you're 
never going to do business 

719
00:38:18,400 --> 00:38:20,680
together. 
Probably took me, you know, 

720
00:38:20,680 --> 00:38:25,480
three years to get into AT&T, 
but once I was in and we started

721
00:38:25,480 --> 00:38:28,080
building, you know, case studies
and success stories, it just 

722
00:38:28,080 --> 00:38:31,040
mushroomed into other 
departments and other, other 

723
00:38:31,360 --> 00:38:33,680
divisions. 
You know, I certainly heard a 

724
00:38:33,680 --> 00:38:38,080
lot of Nos And you, you as an 
entrepreneur, you hear no very, 

725
00:38:38,080 --> 00:38:40,320
very frequently. 
But you can't just say I'm not 

726
00:38:40,320 --> 00:38:42,280
going to do this anymore. 
I'm going to stop my business 

727
00:38:42,280 --> 00:38:46,840
and stop my company and stop, 
you know, generally driving 

728
00:38:46,880 --> 00:38:50,720
forward, you know, no, is you're
going to hear it that can't stop

729
00:38:50,720 --> 00:38:51,600
your business. 
Yeah. 

730
00:38:51,840 --> 00:38:55,520
What's your favorite personal 
productivity tool or habit? 

731
00:38:55,520 --> 00:39:00,600
To, you know, being an 
entrepreneur is it's a full time

732
00:39:00,600 --> 00:39:03,280
job, meaning it is the when your
eyes are open, you're thinking 

733
00:39:03,280 --> 00:39:04,800
about your business. 
The only time you're probably 

734
00:39:04,800 --> 00:39:07,240
not is when you're sleeping. 
And I'm sure everybody wakes up 

735
00:39:07,240 --> 00:39:09,760
and writes down a note that they
thought about as well. 

736
00:39:09,760 --> 00:39:13,440
And I've, as I've progressed and
gotten older, I'm looking for 

737
00:39:13,440 --> 00:39:17,120
ways to balance that out. 
I play, I play baseball to do 

738
00:39:17,120 --> 00:39:20,520
that. 
And I also I pitch and when I'm 

739
00:39:20,520 --> 00:39:24,000
on the pitcher's mound, all I'm 
thinking about is I got to throw

740
00:39:24,000 --> 00:39:26,960
a fastball on the inside corner 
or this is a person who hits 

741
00:39:26,960 --> 00:39:29,080
fastball. 
So now I have to throw a 

742
00:39:29,080 --> 00:39:30,640
curveball or a change up or 
slide it. 

743
00:39:30,640 --> 00:39:37,800
That's allowed me to have a 
clarity points in my week That 

744
00:39:38,200 --> 00:39:43,320
is also serves as a reset. 
And I say this to you cannot 

745
00:39:43,320 --> 00:39:46,000
stop thinking it just it's 
impossible to not stop thinking 

746
00:39:46,000 --> 00:39:49,880
about your business. 
So finding things that allow you

747
00:39:49,880 --> 00:39:53,000
to recharge in a certain way I 
think are critical. 

748
00:39:53,000 --> 00:39:57,960
I think other thing I do is I 
try to ride a bike and but then 

749
00:39:57,960 --> 00:40:00,080
again, you're also listening to 
probably listen to a podcast 

750
00:40:00,080 --> 00:40:03,000
where it's a business, but it's 
a good, it's a good balance to I

751
00:40:03,000 --> 00:40:05,720
think let out some endorphins 
and find that level. 

752
00:40:05,880 --> 00:40:10,000
What's a new or a crazy business
idea you would love to pursue if

753
00:40:10,000 --> 00:40:10,800
you had? 
Time. 

754
00:40:11,000 --> 00:40:13,000
You know, I've always had this 
idea. 

755
00:40:13,000 --> 00:40:17,520
When I met Prince and kind of 
got exposed to his ways, I 

756
00:40:17,520 --> 00:40:21,760
realized he was writing, you 
know, 2 songs a day and he was 

757
00:40:21,760 --> 00:40:26,560
putting them into a vault and he
was also creating, you know, 

758
00:40:26,640 --> 00:40:31,080
shorts and full length movies. 
And it was, it was really mind 

759
00:40:31,080 --> 00:40:34,880
blowing to be around a, a human 
being who could just had this 

760
00:40:34,880 --> 00:40:37,760
level of creativity and could 
just generate so many different 

761
00:40:37,760 --> 00:40:39,360
things. 
And you know, he also lived in 

762
00:40:39,360 --> 00:40:40,840
all kinds of different music 
genres, right? 

763
00:40:41,320 --> 00:40:46,400
Rock, funk, acoustic, jazz. 
And you know, my, I've always 

764
00:40:46,400 --> 00:40:50,520
had this idea that he's probably
the only artist who could 

765
00:40:50,720 --> 00:40:53,840
release something on a weekly 
basis for the next two to three 

766
00:40:53,840 --> 00:40:55,640
decades. 
I know we're living in a world 

767
00:40:55,640 --> 00:40:59,120
of Apple and Amazon and Spotify,
but I still believe this. 

768
00:40:59,200 --> 00:41:04,360
That is the one artist that 
could open a an online community

769
00:41:04,480 --> 00:41:07,920
and have something for that, for
that audience every single week.

770
00:41:08,000 --> 00:41:11,320
And it would also foster an 
incredible community of things 

771
00:41:11,320 --> 00:41:14,560
that he was into, like the he 
had certain causes that he very 

772
00:41:14,560 --> 00:41:18,240
quietly supported and but also 
had a very, very global fan 

773
00:41:18,240 --> 00:41:21,840
base. 
And I'd love the idea of a of a 

774
00:41:21,840 --> 00:41:27,080
Prince online community that 
housed all of his catalog, music

775
00:41:27,080 --> 00:41:30,520
video, etcetera, but also would 
bring in guests like this week, 

776
00:41:30,520 --> 00:41:33,800
John Legend is going to talk 
about his experience with Prince

777
00:41:33,800 --> 00:41:37,080
and how it affected his career. 
He's also going to host the 

778
00:41:37,080 --> 00:41:39,560
release of one of the assets 
from the vault. 

779
00:41:39,560 --> 00:41:43,200
And that's that's always been 
back of my mind based on my 

780
00:41:43,200 --> 00:41:45,280
experience. 
You know, sadly, I think this is

781
00:41:45,280 --> 00:41:48,600
the one person that would would 
have just completely capitalized

782
00:41:48,600 --> 00:41:51,800
on the on the live streaming 
phenomena because he never each 

783
00:41:51,800 --> 00:41:55,080
night he would change his music 
set or you'd point say, hey, 

784
00:41:55,080 --> 00:41:57,120
we're going to do a Led Zeppelin
song right now to his band. 

785
00:41:57,240 --> 00:42:01,200
But yeah, that's an idea of I've
always kind of incubated in my 

786
00:42:01,200 --> 00:42:02,360
mind. 
That's a good one. 

787
00:42:02,480 --> 00:42:05,280
And last but not least, what's 
an interesting or fun fact about

788
00:42:05,280 --> 00:42:06,880
you that most people don't know 
I. 

789
00:42:06,880 --> 00:42:09,600
Was on the cover of Sports 
Illustrated, and there's a funny

790
00:42:09,600 --> 00:42:12,640
story there. 
As a child, I went to a Red Sox 

791
00:42:12,640 --> 00:42:15,520
game in Boston and it was a day 
game. 

792
00:42:15,800 --> 00:42:19,320
And there was a play at the 
plate and the outfielder threw 

793
00:42:19,320 --> 00:42:21,400
the ball to the catcher and the 
ball went through the catcher's 

794
00:42:21,400 --> 00:42:24,440
legs and the runs scored in 
this, you know, the, the section

795
00:42:24,440 --> 00:42:26,480
I was sitting in, everybody was 
throwing their hands up. 

796
00:42:26,600 --> 00:42:30,200
And at that moment, Sports 
Illustrated took a photo of that

797
00:42:30,200 --> 00:42:33,240
section and it was a story 
called The Baseball Boom. 

798
00:42:33,280 --> 00:42:38,120
And I was, I think 11 and I was 
at the the dentist probably a 

799
00:42:38,120 --> 00:42:40,920
week or two later. 
And back then, you know, we'd 

800
00:42:40,920 --> 00:42:42,520
sit in the waiting room and you 
had all these magazines. 

801
00:42:42,520 --> 00:42:44,640
And I'm sitting there with and I
said to my mother, I'm like, oh,

802
00:42:44,640 --> 00:42:47,240
I'm looking, it's a it's a Red 
Sox, but it's a day game. 

803
00:42:47,480 --> 00:42:51,320
I look a little closer and I can
see that my face next to the 

804
00:42:51,320 --> 00:42:54,320
letters of this big block 
letters that says the baseball 

805
00:42:54,320 --> 00:42:56,160
boom. 
And I always joke around and 

806
00:42:56,160 --> 00:42:59,840
say, Hey, that's my my quote. 
First cover of Sports 

807
00:42:59,840 --> 00:43:01,240
Illustrated. 
That's awesome. 

808
00:43:01,240 --> 00:43:02,360
That's awesome. 
Must be. 

809
00:43:02,360 --> 00:43:05,280
You must be feeling really cool 
being a kid, right? 

810
00:43:05,680 --> 00:43:06,600
Yeah. 
Yeah, it was. 

811
00:43:06,600 --> 00:43:08,400
It was a fun moment, yeah. 
Great. 

812
00:43:08,400 --> 00:43:10,600
Well done. 
Thank you so much for joining me

813
00:43:10,600 --> 00:43:13,240
and sharing your story and 
packing the years of building 

814
00:43:13,240 --> 00:43:15,160
this business and some of the 
ups and downs. 

815
00:43:15,400 --> 00:43:18,520
If people want to check out or 
get in touch with you, what's 

816
00:43:18,520 --> 00:43:22,440
the best way to get in touch? 
The best way is our website, 

817
00:43:22,440 --> 00:43:27,080
bulldogdm.com D as in David, M 
as in Mary, or you can find me 

818
00:43:27,080 --> 00:43:29,600
on on LinkedIn. 
I made a presence there as well.

819
00:43:29,680 --> 00:43:30,960
Great. 
John, thank you so much for 

820
00:43:30,960 --> 00:43:33,560
joining us today and sharing 
your inspiring journey and the 

821
00:43:33,920 --> 00:43:37,080
impactful work you're doing. 
It's been an absolute pleasure 

822
00:43:37,080 --> 00:43:39,440
having you on Founders Podcast. 
Thanks. 

823
00:43:39,440 --> 00:43:40,200
Josh really enjoyed it.
