1
00:00:00,160 --> 00:00:01,480
Hello, mate, hello again. 
How are you doing? 

2
00:00:01,480 --> 00:00:02,120
I'm. 
All right, mate, how are you? 

3
00:00:02,200 --> 00:00:03,120
Yeah, very good. 
Thanks. 

4
00:00:03,120 --> 00:00:03,960
Very good. 
Good. 

5
00:00:04,560 --> 00:00:07,400
This is is this the second time 
we've had a guest that's 

6
00:00:07,400 --> 00:00:10,720
actually in the room with us? 
The other one was Sean, wasn't 

7
00:00:10,720 --> 00:00:12,560
it? 
We must have had somebody else. 

8
00:00:12,680 --> 00:00:13,800
Oh no, we are. 
But it was the old. 

9
00:00:14,000 --> 00:00:14,960
Yeah, it was. 
Yeah. 

10
00:00:15,280 --> 00:00:17,000
Studio. 
The old studio, not the new 

11
00:00:17,000 --> 00:00:17,960
studio. 
New studio. 

12
00:00:18,200 --> 00:00:20,720
OK, today we've got Oren. 
Hey, guys. 

13
00:00:20,920 --> 00:00:22,120
Oren, how are you mate? 
I'm good. 

14
00:00:22,400 --> 00:00:24,240
Good, yeah. 
We told everybody this was 

15
00:00:24,240 --> 00:00:25,360
happening because we talked 
about the app. 

16
00:00:25,640 --> 00:00:28,240
Nice. 
It's incredible. 

17
00:00:28,800 --> 00:00:32,200
We'll talk about it in a bit, 
but do you want to tell 

18
00:00:32,200 --> 00:00:34,200
everybody just a little bit 
about you? 

19
00:00:34,200 --> 00:00:36,640
Yeah, Yeah. 
And your family and obviously 

20
00:00:36,640 --> 00:00:38,080
living in Australia now. 
Yeah. 

21
00:00:38,880 --> 00:00:41,880
Just give us a rundown of you 
and your life and how you ended 

22
00:00:41,880 --> 00:00:43,080
up where you. 
Are my life all right? 

23
00:00:43,080 --> 00:00:44,800
Have we got a couple of hours? 
Go for it. 

24
00:00:44,800 --> 00:00:45,240
Yeah. 
Yeah. 

25
00:00:45,240 --> 00:00:47,800
Fill your boots. 
So English. 

26
00:00:47,800 --> 00:00:50,120
We live in Australia, originally
from Bury St Edmunds. 

27
00:00:50,120 --> 00:00:51,160
Do you know Barry? 
I know it. 

28
00:00:51,160 --> 00:00:54,520
Yeah, Yeah. 
Britain's floral Town, smallest 

29
00:00:54,520 --> 00:00:58,240
pub in the world or I used to 
someone's made a small one, but 

30
00:00:58,240 --> 00:01:02,720
yeah, so I claimed fame, great 
childhood, went to Bath, you 

31
00:01:02,720 --> 00:01:05,840
needed mechanical engineering, 
went into the corporate world 

32
00:01:05,840 --> 00:01:09,840
and then after a few years in 
the corporate world I knew that 

33
00:01:09,880 --> 00:01:13,280
it's just not my game and set up
a football company up north near

34
00:01:13,280 --> 00:01:16,920
Preston. 
Learnt a lot of valuable lessons

35
00:01:16,920 --> 00:01:19,360
in business and and life along 
the way. 

36
00:01:19,360 --> 00:01:24,160
And then about eight years ago, 
I went down to London at an 

37
00:01:24,200 --> 00:01:27,480
event, a personal development 
event, and I bumped into this 

38
00:01:27,480 --> 00:01:28,760
girl. 
OK. 

39
00:01:29,280 --> 00:01:32,480
Yeah, I knew her. 
I just had that. 

40
00:01:32,520 --> 00:01:34,800
There was like, I'm. 
I swear I knew her from 

41
00:01:34,800 --> 00:01:36,920
somewhere. 
And like this, this event, you 

42
00:01:36,920 --> 00:01:41,400
spend like every 15 minutes, you
would do an exercise, get up, go

43
00:01:41,400 --> 00:01:43,560
and meet a new partner, do an 
exercise, get up and meet. 

44
00:01:43,720 --> 00:01:46,880
So I essentially stalked her. 
Every time we would get up, I 

45
00:01:46,880 --> 00:01:48,880
might get another 10 yards 
closer to her. 

46
00:01:49,360 --> 00:01:50,320
An event. 
Yeah. 

47
00:01:50,320 --> 00:01:52,200
Yeah. 
And but it paid off. 

48
00:01:53,560 --> 00:01:55,160
It sounds like exercise, 
swinging. 

49
00:01:55,760 --> 00:01:57,520
It's like, yeah, we'll do 15 
minutes. 

50
00:01:58,400 --> 00:01:59,280
I want that one. 
Yeah. 

51
00:02:00,280 --> 00:02:03,640
Hey, we should all do it, not 
other people. 

52
00:02:03,760 --> 00:02:06,560
Yeah. 
Anyway, we, we partnered for 

53
00:02:06,560 --> 00:02:10,080
this exercise and and that was 
it. 

54
00:02:10,080 --> 00:02:14,040
We just had an incredible time 
and then came to the end of the 

55
00:02:14,040 --> 00:02:16,240
weekend. 
I'm like, ah, could I have your 

56
00:02:16,240 --> 00:02:18,560
number? 
And she's like, you can, but I'm

57
00:02:18,560 --> 00:02:19,960
going back to Australia 
tomorrow. 

58
00:02:21,200 --> 00:02:23,560
All right, OK, what what we're 
going to do about this? 

59
00:02:24,120 --> 00:02:26,000
And it's like, I would just keep
talking. 

60
00:02:26,240 --> 00:02:29,240
She's coming to the end of her 
two year visa working in the in 

61
00:02:29,240 --> 00:02:31,680
the UK. 
And she went back to ours and it

62
00:02:31,680 --> 00:02:35,480
was December and I was messaging
her saying how cold it was in 

63
00:02:35,480 --> 00:02:38,080
England at the time. 
And she's like, oh, it's really 

64
00:02:38,080 --> 00:02:41,240
hot in Melbourne. 
I'm like, oh, I'll come out for 

65
00:02:41,240 --> 00:02:43,480
Christmas and she's like gone 
then. 

66
00:02:43,680 --> 00:02:45,960
And she didn't realise at the 
time how reckless I was. 

67
00:02:45,960 --> 00:02:47,000
I was going to say. 
Yeah. 

68
00:02:47,160 --> 00:02:49,280
Was she like, yeah, yeah, yeah. 
Not thinking you like. 

69
00:02:49,280 --> 00:02:51,200
Completely so I booked my 
flights. 

70
00:02:51,560 --> 00:02:52,520
I'm at the airport. 
What? 

71
00:02:52,840 --> 00:02:55,320
I flew out on Christmas Day and 
she had to come pick me up from 

72
00:02:55,320 --> 00:02:58,000
the airport. 
She came, took me back to her 

73
00:02:58,000 --> 00:03:01,040
mum's place and then her 
family's there and like who's 

74
00:03:01,040 --> 00:03:02,680
this? 
And he's like, this is Oren, 

75
00:03:02,680 --> 00:03:05,080
he's staying for the week. 
And that was it. 

76
00:03:05,080 --> 00:03:09,040
And we just had the most 
incredible we in Melbourne, like

77
00:03:09,280 --> 00:03:13,360
fell madly in love and 
everything came back to the UK, 

78
00:03:13,720 --> 00:03:17,640
like lived a bit of it, like a 
digital nomad life and then 

79
00:03:17,640 --> 00:03:21,920
moved out to Dubai to Co founder
tech company out there back in 

80
00:03:22,280 --> 00:03:24,720
2018. 
And we're just living the dream.

81
00:03:24,760 --> 00:03:27,480
You know, like young love, you 
can do whatever you want, no 

82
00:03:27,480 --> 00:03:31,920
responsibility and everything. 
Then COVID here and we had three

83
00:03:31,920 --> 00:03:35,760
little kids, so it was like a 
bit of a change of pace. 

84
00:03:36,600 --> 00:03:40,640
Beckham was born first week of 
lockdown in an empty, not a 

85
00:03:40,640 --> 00:03:44,120
hotel, in an empty hospital. 
And then we had Harper and Indy 

86
00:03:44,120 --> 00:03:52,040
twin girls in December 2020. 
And yeah, then it started to 

87
00:03:52,040 --> 00:03:55,960
change. 
Then we went from like two of us

88
00:03:56,360 --> 00:03:59,680
doing whatever to three and like
having one kid is hard, having 

89
00:03:59,680 --> 00:04:03,120
three kids really hard. 
Immediately went there in Niku 

90
00:04:03,120 --> 00:04:06,760
for ages, got out of there, got 
immediately out to Australia and

91
00:04:07,440 --> 00:04:10,000
we were there and to be fair, 
for the first year in ounces, 

92
00:04:10,920 --> 00:04:14,440
we're kind of living the dream 
pretty close to the beach, hot 

93
00:04:14,440 --> 00:04:18,079
wife, 3 kids, like working 
remotely from the company in 

94
00:04:18,079 --> 00:04:21,079
Dubai, flying back every three 
months, taking Beckham with me. 

95
00:04:21,079 --> 00:04:25,000
It's like this is pretty cool. 
And then it was the 22nd of 

96
00:04:25,000 --> 00:04:31,480
December 2021, no 2022, the day 
after Indy's first birthday, she

97
00:04:31,480 --> 00:04:35,480
had a seizure and at the time, 
like my wife saw it, so she was 

98
00:04:35,480 --> 00:04:37,960
shaken up. 
I was kids get sick all the 

99
00:04:37,960 --> 00:04:40,160
time. 
Like classic dad, classic dad. 

100
00:04:40,160 --> 00:04:42,480
I'm sick to that I. 
Should be fine. 

101
00:04:42,480 --> 00:04:44,160
Yeah, she'll be. 
Fine, it's like, right, I'll 

102
00:04:44,160 --> 00:04:47,520
take her to the to like the 
Children's Hospital. 

103
00:04:47,520 --> 00:04:49,600
And we went and did the thing 
and they were like, oh, she 

104
00:04:49,600 --> 00:04:53,040
probably had a temperature, 
fobbed me off like gas lit me. 

105
00:04:53,040 --> 00:04:54,160
But at the time I didn't really 
care. 

106
00:04:54,160 --> 00:04:57,240
And I've got the selfie of me 
and Indy outside like just 

107
00:04:57,240 --> 00:04:58,720
before Christmas. 
I'll send a picture in the 

108
00:04:58,720 --> 00:05:01,280
grandparents WhatsApp chat to 
keep them entertained over 

109
00:05:01,280 --> 00:05:04,920
Christmas and just look back at 
that photo because that I think 

110
00:05:04,920 --> 00:05:09,200
was the first day of a new life 
for us, a life we weren't ready 

111
00:05:09,200 --> 00:05:13,480
for in any way, shape or form. 
Over the next 12 months, Indy 

112
00:05:13,480 --> 00:05:18,400
went from being what I would say
medically interesting to now 

113
00:05:18,400 --> 00:05:20,800
that's seriously something up 
with this child. 

114
00:05:20,800 --> 00:05:24,080
And it didn't matter what we 
did, it didn't matter how hard I

115
00:05:24,080 --> 00:05:27,680
tried or how hard we advocated, 
we weren't getting anywhere. 

116
00:05:27,680 --> 00:05:31,440
Everyone kept telling us early 
intervention was key, but it 

117
00:05:31,440 --> 00:05:34,360
didn't matter what we did, no 
one was doing anything for and 

118
00:05:34,360 --> 00:05:38,200
we were going around from GP to 
paediatrician, neurologist, 

119
00:05:38,520 --> 00:05:41,400
we're just doing everything. 
Let's remember back in, it's 

120
00:05:41,400 --> 00:05:44,320
about the March time thinking 
fuck, I've just spent another 

121
00:05:44,320 --> 00:05:47,840
$400.00 at this neurologist and 
we're nowhere. 

122
00:05:48,280 --> 00:05:50,840
But what's worse is we've put a 
2 year old girl through 

123
00:05:50,840 --> 00:05:52,920
everything. 
Like she went under for a brain 

124
00:05:52,920 --> 00:05:58,000
MRIECG blood tests, like blood 
tests of kids with diet, like 

125
00:05:58,240 --> 00:06:01,040
that's traumatic. 
Like she's done everything like 

126
00:06:01,360 --> 00:06:03,800
surely we can do something about
this. 

127
00:06:04,200 --> 00:06:07,960
And that's where we kind of put 
our tech background to work and 

128
00:06:07,960 --> 00:06:09,600
started doing something about 
it. 

129
00:06:09,800 --> 00:06:12,400
I gave myself a few days to be 
angry because I needed to be 

130
00:06:12,960 --> 00:06:17,680
pretty angry at the time, and 
then then got to work and put 

131
00:06:17,680 --> 00:06:21,360
something together to help 
change the game for us. 

132
00:06:21,440 --> 00:06:24,640
And, and it did. 
And like, since we did that, 

133
00:06:24,640 --> 00:06:29,240
since we built what we built, 
the journeys continued to 

134
00:06:29,240 --> 00:06:32,920
unfold. 
Every day is like a massive, 

135
00:06:32,920 --> 00:06:35,760
massive challenge. 
And we've gone from when she was

136
00:06:35,760 --> 00:06:39,320
2, she was a 2 year old with 
global developmental delays, 

137
00:06:39,320 --> 00:06:41,800
whatever that label was at the 
time to like. 

138
00:06:41,800 --> 00:06:44,320
And she could have gone in any 
direction from that point. 

139
00:06:45,000 --> 00:06:47,080
She's gone in a very specific 
direction. 

140
00:06:47,080 --> 00:06:48,840
And it's like why we're here 
now? 

141
00:06:48,840 --> 00:06:56,040
And like the last two years have
been the hardest thing I've ever

142
00:06:56,040 --> 00:06:58,480
done. 
Like nothing even comes close. 

143
00:07:00,040 --> 00:07:03,160
We're we're, we're, we're in it 
there. 

144
00:07:03,160 --> 00:07:06,160
She's got a great place at a 
special school now, early 

145
00:07:06,160 --> 00:07:09,080
education programme, which is 
pretty cool. 

146
00:07:09,440 --> 00:07:13,240
My wife is in her third year 
studying with Wiffery, so she's 

147
00:07:13,240 --> 00:07:15,680
like full time on call, which is
pretty intense. 

148
00:07:15,680 --> 00:07:20,280
Beckham's just started prep. 
Harper's somewhere in the middle

149
00:07:20,280 --> 00:07:24,840
between India and Beckham. 
And yeah, we're just in a new 

150
00:07:24,840 --> 00:07:29,440
life now, but I, I don't even 
know how to put it into words. 

151
00:07:29,440 --> 00:07:31,960
It's just not what we thought. 
It's not what we planned for. 

152
00:07:32,520 --> 00:07:35,640
And we're we're just trying to 
find a way at the moment. 

153
00:07:35,720 --> 00:07:39,200
Yeah, you, you you've had quite 
a unique situation where you've 

154
00:07:40,080 --> 00:07:42,960
like the whole digital no bad 
thing and you kind of free 

155
00:07:42,960 --> 00:07:45,560
spirits. 
The fact that you just up and 

156
00:07:45,560 --> 00:07:49,240
fucked off to Australia like 
that is something most people 

157
00:07:49,240 --> 00:07:51,720
won't do because most people 
like the security and the kind 

158
00:07:51,720 --> 00:07:53,760
of they know what's happening 
the next day. 

159
00:07:53,840 --> 00:07:58,280
And so you've gone from it's, 
it's difficult for anybody that 

160
00:07:58,280 --> 00:08:01,160
kind of ends up in a situation 
where you know the kids autistic

161
00:08:01,160 --> 00:08:04,680
or ADHD or whatever it is. 
But imagine for Someone Like 

162
00:08:04,680 --> 00:08:08,760
You, that was like, holy shit 
different. 

163
00:08:09,000 --> 00:08:11,240
Yeah, because your life now 
isn't. 

164
00:08:11,240 --> 00:08:13,960
You can just go and do whatever 
you want and travel the world. 

165
00:08:13,960 --> 00:08:15,920
You've now you've got to. 
You're within a range of kid. 

166
00:08:16,040 --> 00:08:18,080
It's not even close to do 
whatever you like. 

167
00:08:18,080 --> 00:08:21,120
It's full time military 
operation, project management 

168
00:08:21,160 --> 00:08:24,280
like planning, project 
management, planning the day, 

169
00:08:24,280 --> 00:08:27,480
planning the weekend. 
Like I'm back in the UK this 

170
00:08:27,480 --> 00:08:30,920
week. 
We were last here three years 

171
00:08:30,920 --> 00:08:36,080
ago and we came. 
So Ali and I got married in 

172
00:08:36,080 --> 00:08:37,559
secret on the beach in 
Melbourne. 

173
00:08:37,559 --> 00:08:41,159
And like I always wait my, my 
parents like zoomed in. 

174
00:08:41,159 --> 00:08:42,480
We gave them like a 24 hour 
warning. 

175
00:08:42,480 --> 00:08:45,480
They zoomed in and I promise you
when we get back to England, 

176
00:08:45,480 --> 00:08:49,120
we'll get married again in our 
like local church and I'll bring

177
00:08:49,120 --> 00:08:51,520
the kids and we'll all get 
christened and we don't like and

178
00:08:51,520 --> 00:08:53,560
we got married and christened 
all together. 

179
00:08:53,560 --> 00:08:56,080
We had like a mad party and it 
was just so cool. 

180
00:08:56,080 --> 00:08:59,160
That was three years ago. 
And I remember while we were 

181
00:08:59,160 --> 00:09:02,320
back, we went to one of the 
local parks where I used to play

182
00:09:02,320 --> 00:09:05,840
football and it's had like this 
really long grass. 

183
00:09:05,880 --> 00:09:08,640
And there was just this moment 
that I just saw Indy was out on 

184
00:09:08,640 --> 00:09:12,720
her own, lying in the middle of 
this field, just in this long 

185
00:09:12,720 --> 00:09:14,800
grass. 
And I just watched her for a 

186
00:09:14,800 --> 00:09:16,320
minute. 
And I went back to Ali and said,

187
00:09:16,320 --> 00:09:19,240
like, there's something going on
here. 

188
00:09:19,640 --> 00:09:24,400
Like there's something going on.
And I look back now that three 

189
00:09:24,400 --> 00:09:27,600
years ago was the last kind of 
episode of our lives where we 

190
00:09:27,600 --> 00:09:31,680
were normal. 
And we haven't been back in 

191
00:09:31,680 --> 00:09:33,880
three years, which I hate 
because I all my family and 

192
00:09:33,880 --> 00:09:36,880
friends are here and they like, 
they miss us so much and we want

193
00:09:36,880 --> 00:09:40,360
to be back. 
But we can just about do an hour

194
00:09:40,360 --> 00:09:43,880
on the plane to the Gold Coast 
with like 8 tubs of Pringles. 

195
00:09:43,920 --> 00:09:46,880
I can't bring Indy halfway 
around the world all the way 

196
00:09:46,880 --> 00:09:49,880
around the world. 
I So coming over here was like a

197
00:09:49,880 --> 00:09:53,040
massive, massive deal. 
If I bring Beckham and Harper 

198
00:09:53,040 --> 00:09:55,640
with me. 
Ali, do you think you'll get 

199
00:09:55,640 --> 00:10:00,200
through a week with Indy on your
own and get a bit of negotiation

200
00:10:00,440 --> 00:10:03,280
to make it happen? 
And called in a lot of favours. 

201
00:10:03,280 --> 00:10:07,200
But like, yeah, to go from back 
then, we would just fly 

202
00:10:07,200 --> 00:10:08,600
everywhere. 
We didn't even think about it. 

203
00:10:08,920 --> 00:10:11,680
Like we were, we were 
irresponsible, like. 

204
00:10:12,240 --> 00:10:13,800
Whatever you can be. 
Yeah, we can be. 

205
00:10:13,800 --> 00:10:16,360
Now I'm like I. 
Mean it's hard enough with with 

206
00:10:16,480 --> 00:10:19,120
neurotypical kids, never mind 
when you're a diverse kid. 

207
00:10:19,120 --> 00:10:20,880
Yeah, yeah, yeah, your stress 
levels will go up. 

208
00:10:20,880 --> 00:10:25,120
But yeah, it's a common theme 
about travel holidays, all the 

209
00:10:25,120 --> 00:10:28,720
things that you even just going 
from here to Spain, you know, 

210
00:10:28,720 --> 00:10:32,280
it's a normal 2 and a bit hour 
flight and yet you've got a 

211
00:10:32,280 --> 00:10:35,320
neurodiverse kid. 
You're just panicking and 

212
00:10:35,320 --> 00:10:38,520
stressing out about going 
through the airport security and

213
00:10:38,520 --> 00:10:40,960
then how you keep them 
entertained or how you manage 

214
00:10:40,960 --> 00:10:43,360
their expectations on the flight
itself. 

215
00:10:43,640 --> 00:10:46,880
Then you start thinking about if
you overthink it, what other 

216
00:10:46,880 --> 00:10:49,760
people thinking, if there is a 
meltdown or something like that 

217
00:10:50,040 --> 00:10:51,680
before you've actually got to 
your destination. 

218
00:10:51,680 --> 00:10:54,520
You're you're definitely ready 
for a holiday, but it's not 

219
00:10:54,520 --> 00:10:57,160
going to be the holiday that you
would have had previously. 

220
00:10:57,160 --> 00:11:00,080
Yeah, absolutely. 
Well, it's, it's because of that

221
00:11:00,360 --> 00:11:03,200
whole fear that like, even when 
we were planning it, it was 

222
00:11:03,200 --> 00:11:08,040
like, OK, let's let's get a 
plane to Scotland because it's 

223
00:11:08,040 --> 00:11:11,160
like quick, let's just test the 
waters, whatever the. 15 

224
00:11:11,160 --> 00:11:12,640
minutes. 
Yeah, on a plane. 

225
00:11:12,880 --> 00:11:15,240
Let's just go up there and then 
literally turn around and come 

226
00:11:15,240 --> 00:11:17,040
back on another plane just so we
know we can hack it. 

227
00:11:17,040 --> 00:11:19,000
OK, fine. 
We we enjoyed that. 

228
00:11:19,000 --> 00:11:21,120
Great. 
Now we but we still haven't, we 

229
00:11:21,160 --> 00:11:23,520
still haven't managed to do it 
because it just scares the shit 

230
00:11:23,520 --> 00:11:26,000
out of us. 
But yeah, I mean from Australia.

231
00:11:26,160 --> 00:11:27,760
I mean, that just ain't 
happening, is it? 

232
00:11:27,920 --> 00:11:29,920
Nah, no, Nah not. 
Not for a while. 

233
00:11:29,920 --> 00:11:32,560
I don't know. 
They they do a direct flight 

234
00:11:32,560 --> 00:11:36,000
from Perth now to London. 
It's like 17 hours or something.

235
00:11:36,080 --> 00:11:38,360
I'm like, shit, it's five hours 
to get from Melbourne to Perth. 

236
00:11:38,640 --> 00:11:40,040
Yeah, that's not going to 
happen. 

237
00:11:40,040 --> 00:11:41,880
So. 
Yeah, I've got to ask this 

238
00:11:41,880 --> 00:11:44,240
question just because of the 
type of person that you seem 

239
00:11:44,240 --> 00:11:47,080
like you are. 
When you said to your parents 

240
00:11:48,400 --> 00:11:51,000
here's 24 hour notice to us 
getting married, were they 

241
00:11:51,000 --> 00:11:53,160
surprised or were they just 
like, oh, that's that? 

242
00:11:53,160 --> 00:11:56,040
Yeah, that's Orin. 
They were like, yeah, that's all

243
00:11:56,040 --> 00:11:57,240
right. 
Disappointed. 

244
00:11:57,240 --> 00:11:59,920
Like they wanted to be there. 
Yeah, they. 

245
00:12:00,200 --> 00:12:01,680
But they weren't massively 
surprised. 

246
00:12:01,800 --> 00:12:03,680
No, no, I didn't think they 
would. 

247
00:12:03,680 --> 00:12:07,240
Yeah, yeah, there's not much 
that surprises them any anymore.

248
00:12:08,160 --> 00:12:12,360
OK. 
So you you've obviously you've 

249
00:12:12,360 --> 00:12:17,680
created an app around the 
struggles that you were kind of 

250
00:12:17,680 --> 00:12:20,120
having yourself. 
Before we get to that, what is 

251
00:12:20,120 --> 00:12:24,000
healthcare like in Australia 
compared to the UK? 

252
00:12:24,080 --> 00:12:27,120
Yeah, so this is, this is funny.
So I've gone through everything.

253
00:12:27,120 --> 00:12:32,640
So like grown up round the NHS 
and like, so that was how I 

254
00:12:32,640 --> 00:12:37,040
assume that's how healthcare was
like free, not great, but free. 

255
00:12:37,600 --> 00:12:41,440
And then I moved out to Dubai 
and it was like exceptional, 

256
00:12:41,920 --> 00:12:44,240
very, very expensive. 
So like opposite ends of the 

257
00:12:44,240 --> 00:12:45,600
spectrum. 
Then we've gone to Australia and

258
00:12:45,600 --> 00:12:51,040
it's like halfway in the middle,
like so Medicare kicks in and so

259
00:12:51,040 --> 00:12:53,200
you go for an appointment, 
whether it's your GP or 

260
00:12:53,200 --> 00:12:57,560
paediatrician and they're like 
Medicare pay for some of this, 

261
00:12:57,560 --> 00:13:00,960
like how much you know, they'll 
give you a bit of a rebate. 

262
00:13:01,000 --> 00:13:03,360
So you go like you, any 
appointment you go to, you're, 

263
00:13:03,720 --> 00:13:06,200
you're pretty blind as to how 
much it's actually going to 

264
00:13:06,200 --> 00:13:08,600
cost. 
So it's like this weird halfway 

265
00:13:08,600 --> 00:13:13,280
house and then you dip into the 
private sector, which is like 

266
00:13:13,280 --> 00:13:15,400
any private sector, like same as
here. 

267
00:13:15,720 --> 00:13:19,680
But then over in ounces, we have
NDIS, the disability insurance 

268
00:13:19,680 --> 00:13:24,520
team, which is going through its
own reforms and problems like 

269
00:13:24,520 --> 00:13:26,680
Hot Topic at the moment in 
ounces. 

270
00:13:27,040 --> 00:13:30,080
And it's it's an incredible sum 
of money. 

271
00:13:30,080 --> 00:13:32,640
They're put behind it, 
horrifically managed. 

272
00:13:32,760 --> 00:13:38,520
Like the wastage is disgusting, 
but as someone coming from 

273
00:13:38,520 --> 00:13:41,280
England, I'm like, if you're 
going to have a disabled child 

274
00:13:41,600 --> 00:13:43,480
anywhere in the world, go to 
Australia. 

275
00:13:43,480 --> 00:13:44,160
Today. 
Oh, really? 

276
00:13:44,160 --> 00:13:48,600
Yeah, it's like it's tough, it's
not great, but compared with 

277
00:13:48,600 --> 00:13:52,720
anywhere else in the world, like
the support you can get is, is 

278
00:13:52,720 --> 00:13:54,880
next level. 
So we like every now and again 

279
00:13:54,880 --> 00:13:58,600
we talk about, hey, maybe we'll 
move back to the UK because like

280
00:13:58,600 --> 00:14:01,360
my family would be really, 
really hands on and you know how

281
00:14:01,360 --> 00:14:05,400
valuable that that is. 
But like, she wouldn't get half 

282
00:14:05,400 --> 00:14:10,800
the stuff over here. 
So yeah, it's, it's one of them.

283
00:14:10,800 --> 00:14:15,480
Like there's a lots of things 
wrong with it, but it's as good 

284
00:14:15,480 --> 00:14:17,560
as anywhere there's more. 
Right than wrong. 

285
00:14:17,760 --> 00:14:20,480
Yeah, there is. 
It's frustrating for me because 

286
00:14:20,480 --> 00:14:24,080
I'm like in business and a 
mathematician. 

287
00:14:24,080 --> 00:14:26,160
I can do the numbers. 
I know how much waste, 

288
00:14:26,160 --> 00:14:29,360
especially like with the app or 
whatever, like we, we've just 

289
00:14:29,360 --> 00:14:31,960
put in our change of 
circumstances, which like a bit 

290
00:14:31,960 --> 00:14:34,240
of an appeal against the funding
that you're getting. 

291
00:14:34,760 --> 00:14:38,080
And all of our therapists use 
the app to write their reports. 

292
00:14:38,080 --> 00:14:41,960
I'm like our behaviour support 
therapist gets paid $8000 to 

293
00:14:41,960 --> 00:14:44,200
write a report. 
Holy shit. 

294
00:14:44,240 --> 00:14:47,280
Our app could have done her 
first draft in 2 minutes. 

295
00:14:47,840 --> 00:14:51,240
Like imagine if you actually 
just embrace the technology out 

296
00:14:51,240 --> 00:14:53,440
there. 
Like there's enough money there 

297
00:14:53,440 --> 00:14:55,040
for everyone. 
There's enough money for the 

298
00:14:55,040 --> 00:14:58,960
professionals that need it to be
insanely good at their jobs and 

299
00:14:58,960 --> 00:15:02,120
the people that need the support
to get what they need. 

300
00:15:02,160 --> 00:15:04,120
It's never going to happen with 
the amount of waste. 

301
00:15:04,240 --> 00:15:06,280
Yeah, without spending all that 
money on the bureaucracy of. 

302
00:15:06,280 --> 00:15:11,520
It bureaucracy and just like the
complete misunderstanding, like 

303
00:15:11,520 --> 00:15:14,160
every time they do an 
announcement, you watch it and 

304
00:15:14,200 --> 00:15:17,520
like you've done this in the UK,
you watch them and you're like, 

305
00:15:18,240 --> 00:15:22,160
OK, I can see there's well 
meaning there, potentially 

306
00:15:22,160 --> 00:15:24,200
ulterior motives. 
I can see there's well meaning 

307
00:15:24,200 --> 00:15:26,560
there. 
But I can also see there is zero

308
00:15:26,560 --> 00:15:28,760
lived in experience in your 
decision making. 

309
00:15:29,240 --> 00:15:33,080
And unless you've lived this, 
you absolutely have no idea. 

310
00:15:33,080 --> 00:15:37,920
Like if I said to you like 
you've got two kids, I've got 

311
00:15:37,920 --> 00:15:39,200
three. 
You've got no idea what it's 

312
00:15:39,200 --> 00:15:43,320
like to have three kids. 
You do like if I say, oh, you've

313
00:15:43,320 --> 00:15:46,080
got no idea what it's like to 
play football at a good level, 

314
00:15:46,080 --> 00:15:49,400
but you've played rugby like you
do if I say you've got no idea 

315
00:15:49,400 --> 00:15:51,560
what it's like to be a parent of
a disabled child. 

316
00:15:51,840 --> 00:15:53,920
And you, you don't have one. 
You haven't got a fucking. 

317
00:15:53,920 --> 00:15:55,840
Clue no. 
And if you don't have a clue, 

318
00:15:55,840 --> 00:15:56,920
how can you make the right? 
Decisions. 

319
00:15:56,920 --> 00:15:57,600
No, you can't. 
No. 

320
00:15:57,720 --> 00:16:00,080
And they're not like small 
decisions, they're decisions 

321
00:16:00,080 --> 00:16:03,240
that impact the lives of 
hundreds of thousands, if not 

322
00:16:03,240 --> 00:16:05,720
millions of people. 
You think like, it's not fucking

323
00:16:05,720 --> 00:16:08,240
hard. 
Just make sure the people in 

324
00:16:08,240 --> 00:16:11,920
charge have got half an idea of 
what's actually going on and 

325
00:16:11,920 --> 00:16:14,040
there's probably enough money in
there to sort it out. 

326
00:16:14,400 --> 00:16:17,160
But anyway. 
So you had a, you had a, you had

327
00:16:17,160 --> 00:16:21,480
a moment then where I mean, what
was the moment that goes, do you

328
00:16:21,480 --> 00:16:23,680
know what I'm, I'm sick and 
tired of this. 

329
00:16:24,320 --> 00:16:28,920
I'm going to produce an app and 
out of necessity I guess. 

330
00:16:28,960 --> 00:16:32,800
Yeah, well, I never, I didn't. 
We didn't set out to build an 

331
00:16:32,800 --> 00:16:36,080
app. 
Essentially after my few days of

332
00:16:36,080 --> 00:16:38,720
being angry, I was like what's 
the what's the actual problem 

333
00:16:38,720 --> 00:16:39,880
here? 
If I can boil it down to the 

334
00:16:39,880 --> 00:16:41,760
problem, maybe I can solve. 
It you're such an. 

335
00:16:41,760 --> 00:16:47,160
Entrepreneur, it's like absolute
like project management going 

336
00:16:47,160 --> 00:16:49,480
back to it. 
So I was like, oh, this is a, a 

337
00:16:49,800 --> 00:16:52,200
data and communications problem.
Like let's turn it into 

338
00:16:52,200 --> 00:16:53,280
something really dull and 
boring. 

339
00:16:53,280 --> 00:16:56,960
Like as a parent, when you need 
to advocate for your child, you 

340
00:16:56,960 --> 00:17:00,280
have to recall months if not 
years of data off the top of 

341
00:17:00,280 --> 00:17:02,360
your head. 
And we're the best one in the 

342
00:17:02,360 --> 00:17:03,920
world. 
Like there's memory recall 

343
00:17:03,920 --> 00:17:07,800
issues, sleep deprivation. 
If it's one parent, you've at 

344
00:17:07,800 --> 00:17:12,119
best got half of the data set. 
And like we're really cold about

345
00:17:12,119 --> 00:17:14,200
it. 
You create a really dirty 

346
00:17:14,200 --> 00:17:18,240
incomplete data set and then you
hand that dirty incomplete data 

347
00:17:18,240 --> 00:17:21,440
over to a well meaning 
healthcare professional who have

348
00:17:21,440 --> 00:17:24,000
got their own philtres of time 
pressure. 

349
00:17:24,440 --> 00:17:28,640
Parents telling stories like OK,
crapping complete data through 

350
00:17:28,640 --> 00:17:31,400
philtres. 
Oh no wonder we're not getting 

351
00:17:31,400 --> 00:17:33,480
out the other side what we need,
right? 

352
00:17:33,480 --> 00:17:37,440
What if I can change that? 
What if I got all of the data 

353
00:17:37,560 --> 00:17:40,320
and then pass it through no 
philtres and got to them. 

354
00:17:40,320 --> 00:17:44,200
So I looked at like went into 
like legal mode first, like who 

355
00:17:44,200 --> 00:17:46,320
owns all the the health data 
around my child? 

356
00:17:46,320 --> 00:17:47,600
I own it. 
Why don't I? 

357
00:17:47,760 --> 00:17:50,640
Why haven't I got it? 
Like lives in all these silos of

358
00:17:50,640 --> 00:17:53,000
the healthcare system like over 
in AUS. 

359
00:17:53,000 --> 00:17:57,120
So like your G PS in one part, 
the hospital's in another part. 

360
00:17:57,120 --> 00:17:59,680
Your your cardiologist is in 
another part. 

361
00:17:59,720 --> 00:18:02,000
I legally own it. 
So I went to all and said, can I

362
00:18:02,040 --> 00:18:04,360
have all my data and they sent 
it all over. 

363
00:18:05,040 --> 00:18:07,120
This is only like this isn't the
whole picture. 

364
00:18:07,480 --> 00:18:11,400
Like it might be different for 
like different things. 

365
00:18:11,400 --> 00:18:14,560
Like if we were looking at 
cancer or something like, and 

366
00:18:14,560 --> 00:18:17,720
you could do plot it with blood 
test alone or Mris or whatever. 

367
00:18:18,040 --> 00:18:20,800
Like when you talk about 
neurodiversity, like it's not 

368
00:18:20,800 --> 00:18:22,240
just the blood test, it's 
everything. 

369
00:18:22,240 --> 00:18:24,320
So like what, where, where, 
where's the missing data? 

370
00:18:24,320 --> 00:18:26,640
Like, well, it's the stuff that 
my wife and I have seen. 

371
00:18:26,880 --> 00:18:29,880
It's the observations, it's the 
photos, it's the videos, it's 

372
00:18:30,120 --> 00:18:32,600
the conversations we've had. 
It's the nursery incident 

373
00:18:32,600 --> 00:18:35,840
reports. 
So I took all of that messy 

374
00:18:35,880 --> 00:18:38,800
unstructured data and then this 
is in the early 8 days of 

375
00:18:38,800 --> 00:18:40,960
ChatGPT. 
Like a bit of a tech background,

376
00:18:40,960 --> 00:18:45,760
I can figure this out. 
All of that mess normalised it 

377
00:18:45,760 --> 00:18:48,360
and turned it into a single 
timeline of truth for my 

378
00:18:48,360 --> 00:18:53,560
daughter that mapped out from 
observation #1 to today. 

379
00:18:53,920 --> 00:18:57,200
Every test, every incident 
report, every observation, every

380
00:18:57,200 --> 00:19:00,480
photo and video, all of those 
different angles and turned it 

381
00:19:00,480 --> 00:19:03,920
into something that made sense. 
And we booked a session with a 

382
00:19:03,920 --> 00:19:06,560
new paediatrician. 
I thought, right, I'm going to 

383
00:19:06,640 --> 00:19:07,880
do something different this 
time. 

384
00:19:07,880 --> 00:19:11,520
We went in, we sat down and all,
all appointments start the same 

385
00:19:11,520 --> 00:19:14,600
like so Blase, like what's up 
with Indy? 

386
00:19:14,840 --> 00:19:16,360
Like she scraped her knee or 
something. 

387
00:19:17,400 --> 00:19:19,760
And I, I knew what was going to 
happen because my wife started 

388
00:19:19,760 --> 00:19:21,080
talking. 
I thought there's another 

389
00:19:21,080 --> 00:19:24,360
$400.00 about to go down the 
drain here and like we've got 

390
00:19:24,360 --> 00:19:27,640
half an hour, she's going to 
word vomit for 25 minutes of it 

391
00:19:27,640 --> 00:19:29,920
to hope it lands and we'll be 
nowhere. 

392
00:19:30,160 --> 00:19:35,080
So I said don't be rude, like 
stop and just handed A2 page 

393
00:19:35,080 --> 00:19:37,960
summary report to the 
paediatrician and it was that 

394
00:19:37,960 --> 00:19:40,080
entire timeline. 
But it was written in language 

395
00:19:40,080 --> 00:19:42,760
and structure that the 
healthcare industry understands 

396
00:19:42,760 --> 00:19:46,240
and respects, with clear links 
to where source documentation 

397
00:19:46,240 --> 00:19:48,520
lived underneath it. 
I'm a mathematician at heart, 

398
00:19:48,520 --> 00:19:50,680
like audit trails, finance, 
that's my thing. 

399
00:19:51,240 --> 00:19:53,840
And she took a few minutes to 
skim all the way down it. 

400
00:19:53,840 --> 00:19:57,600
And then she looked up at us and
said, OK, cool, I've got a plan.

401
00:19:58,200 --> 00:20:03,000
Like, like with for the first 
time in a like over a year, we 

402
00:20:03,000 --> 00:20:07,560
felt seen, we felt validated. 
We felt like all of those 

403
00:20:07,560 --> 00:20:09,840
things. 
And then she talked us through 

404
00:20:09,840 --> 00:20:12,360
her plan. 
And we're like, oh shit, like we

405
00:20:12,360 --> 00:20:13,560
might actually go somewhere with
this. 

406
00:20:13,560 --> 00:20:15,880
And then as she pointed us to 
all the different parts, that's 

407
00:20:15,880 --> 00:20:17,040
what the paediatrician does, 
right? 

408
00:20:17,040 --> 00:20:19,440
They're the quarterback. 
They're not doing anything, but 

409
00:20:19,440 --> 00:20:22,200
they're the playmaker 100%. 
As she went into like into 

410
00:20:22,200 --> 00:20:25,520
genetics, into NDIS, into 
education, special needs 

411
00:20:25,520 --> 00:20:30,120
education, cardiology, like all 
of the things, we had the power 

412
00:20:30,120 --> 00:20:32,080
because we had all this data 
every day. 

413
00:20:32,080 --> 00:20:35,080
Like every day the data grows. 
Like, the child does something 

414
00:20:35,280 --> 00:20:38,840
every single day. 
So this data kept growing. 

415
00:20:38,840 --> 00:20:41,120
And now we have this tool that 
allowed us to effectively 

416
00:20:41,120 --> 00:20:45,120
advocate for her and communicate
to people whether it was OK, 

417
00:20:45,120 --> 00:20:48,520
here's a paediatrician or, OK, 
we're taking her to a new school

418
00:20:48,520 --> 00:20:52,120
and they want to know how best 
to, like, manage meltdowns and 

419
00:20:52,120 --> 00:20:54,800
regulation or we want to keep 
our family up to speed. 

420
00:20:54,800 --> 00:20:57,560
But we're absolutely spent. 
Like, take this and put it into 

421
00:20:57,560 --> 00:20:59,200
language. 
I can Chuck in the WhatsApp chat

422
00:20:59,200 --> 00:21:02,200
with my mum and I. 
All of a sudden, everyone was on

423
00:21:02,200 --> 00:21:04,440
the same page. 
And it's crazy. 

424
00:21:04,720 --> 00:21:08,160
Once everyone's on the same 
page, things can start to move 

425
00:21:08,440 --> 00:21:12,320
forward in the right direction. 
And like I say, it changed the 

426
00:21:12,320 --> 00:21:13,920
game for us. 
We got to a point where we were 

427
00:21:13,920 --> 00:21:15,880
like, this is the rest of our 
lives now. 

428
00:21:16,080 --> 00:21:20,320
Like Indy's going to be with us 
for the rest of our lives. 

429
00:21:20,720 --> 00:21:22,640
If I'm lucky. 
She's not always going to be in 

430
00:21:22,640 --> 00:21:25,320
my bed like that. 
That's that's the dream at the 

431
00:21:25,320 --> 00:21:27,360
moment. 
But she's going to be there. 

432
00:21:27,840 --> 00:21:31,720
And yeah, that's not the life we
planned, but we've got half a 

433
00:21:31,720 --> 00:21:33,760
chance. 
And that was that was it. 

434
00:21:33,760 --> 00:21:35,120
So we didn't set out to build an
app. 

435
00:21:35,120 --> 00:21:40,400
And after that, I knew I wanted 
to go back to day zero building 

436
00:21:40,400 --> 00:21:44,760
a company because like working 
remotely from Dubai with three 

437
00:21:44,760 --> 00:21:47,680
kids, especially a neuro 
divergent child was impossible. 

438
00:21:47,680 --> 00:21:50,120
So it's like the only I'm not 
going to be able to sustain a 

439
00:21:50,120 --> 00:21:51,400
job. 
No one's going to give me a job 

440
00:21:51,400 --> 00:21:54,560
because I can't do the hours 
because I'm needed like parent, 

441
00:21:54,560 --> 00:21:58,080
like being a parent carer is 
more than a full time job on its

442
00:21:58,080 --> 00:21:59,840
own. 
It's like if I start a company 

443
00:21:59,840 --> 00:22:03,400
of my own, I'll have that 
flexibility to do it and joined 

444
00:22:03,720 --> 00:22:06,000
a tech accelerator called 
Antler. 

445
00:22:06,240 --> 00:22:09,480
Essentially they look for like 
day zero ideas. 

446
00:22:09,480 --> 00:22:13,240
People want that want to solve 
big global problems and they 

447
00:22:13,240 --> 00:22:15,840
match you with a Co founder 
that's going to vibe with you. 

448
00:22:15,840 --> 00:22:19,160
So I started the accelerator and
I actually went into it because 

449
00:22:19,160 --> 00:22:21,640
I wanted to build a fractional 
property ownership like 

450
00:22:21,640 --> 00:22:24,440
blockchain products. 
OK, like that's where I joined. 

451
00:22:24,440 --> 00:22:27,480
And then we got into the week 1 
and they were like what are the 

452
00:22:27,480 --> 00:22:31,000
big problems in the world that 
you like want us actually solve?

453
00:22:31,080 --> 00:22:34,200
Like this is a problem. 
I know it's an intense problem. 

454
00:22:34,200 --> 00:22:37,160
I just don't know how big it is.
I will go and find out how. 

455
00:22:37,160 --> 00:22:39,440
Because for you emotionally you 
you feel like it's a big 

456
00:22:39,440 --> 00:22:41,640
problem, but you don't actually 
know objectively how big the 

457
00:22:41,640 --> 00:22:43,320
problem. 
Is 100% because no one talks. 

458
00:22:43,320 --> 00:22:45,160
About it, yeah, of course they. 
Don't like so we like. 

459
00:22:45,200 --> 00:22:50,520
Did some research Like what like
one in 10 parents go through 

460
00:22:50,520 --> 00:22:53,440
this, you know, fuck, that's a 
massive how why isn't anyone 

461
00:22:53,440 --> 00:22:55,960
talking about this? 
And so Jeff, my Co founder, him 

462
00:22:55,960 --> 00:22:58,200
and I, over the space of a 
couple of weeks, we interviewed 

463
00:22:58,200 --> 00:23:02,520
over 100 parents in ounces in 
the UK, like 100 episodes of us 

464
00:23:02,520 --> 00:23:05,720
breaking down on Zoom calls like
hearing stories, everything like

465
00:23:06,040 --> 00:23:07,680
everyone was saying the same 
thing. 

466
00:23:07,920 --> 00:23:11,120
We feel gaslit, we feel 
disempowered, you know, like, 

467
00:23:12,040 --> 00:23:14,080
but it doesn't actually need to 
be this way. 

468
00:23:14,360 --> 00:23:17,160
So that's where we set out. 
Like, what if we build an app? 

469
00:23:17,160 --> 00:23:19,760
What if we build a copilot to 
help parents navigate this 

470
00:23:19,760 --> 00:23:21,800
journey, protect their mental 
health? 

471
00:23:21,800 --> 00:23:24,520
And essentially, like we say, 
you talk and let Indy take care 

472
00:23:24,520 --> 00:23:26,240
of the rest. 
Like, pull out all the 

473
00:23:26,240 --> 00:23:28,320
documentation together, pull 
your thoughts together. 

474
00:23:28,520 --> 00:23:30,200
You just talk in natural 
language. 

475
00:23:30,200 --> 00:23:33,200
Do whatever you need to do and 
indie will do everything else 

476
00:23:33,200 --> 00:23:35,200
for you. 
And indie's the app by the. 

477
00:23:35,200 --> 00:23:35,760
Way. 
Oh yeah. 

478
00:23:35,760 --> 00:23:38,120
Yeah, yeah. 
So yeah, we just made that 

479
00:23:38,120 --> 00:23:39,440
clear. 
The app is named after your 

480
00:23:39,440 --> 00:23:40,760
daughter. 
Yeah, that was an accident. 

481
00:23:40,760 --> 00:23:43,440
Yeah, yeah, yeah. 
We were like, it was, it started

482
00:23:43,440 --> 00:23:45,920
out as Project Indie because it 
needed the project name. 

483
00:23:45,920 --> 00:23:48,360
And then we're like, oh, just 
call the app indie. 

484
00:23:48,360 --> 00:23:49,280
And we'll change it. 
We'll. 

485
00:23:49,280 --> 00:23:51,840
Change it later and then we got 
around to changing it later and 

486
00:23:51,840 --> 00:23:55,000
like, oh bollocks, we're locked.
In yeah, no, but it's, it's a 

487
00:23:55,040 --> 00:23:58,920
fairpoint what you say, because 
some like one of the things is 

488
00:23:59,720 --> 00:24:02,320
me personally, sometimes you 
feel there's a lack of control 

489
00:24:02,960 --> 00:24:05,360
when I, when we're speaking to 
professionals, you, you know, 

490
00:24:05,360 --> 00:24:07,720
whoever the case may be with, 
I've got a kind of six month 

491
00:24:07,720 --> 00:24:11,000
catch up with this speech and 
language therapist, whoever it 

492
00:24:11,000 --> 00:24:13,920
is, it's that kind of lack of 
control. 

493
00:24:13,920 --> 00:24:16,560
And I always feel that I'm on 
the back foot because there's so

494
00:24:16,560 --> 00:24:19,640
much data, so much information 
that I, I'm like, all right, I 

495
00:24:19,640 --> 00:24:22,080
mustn't forget this. 
You need to, yeah, I've got to 

496
00:24:22,080 --> 00:24:23,320
get this across. 
I've got to get this across. 

497
00:24:23,360 --> 00:24:26,120
And it's literally a tiny, tiny 
window that you've got. 

498
00:24:26,880 --> 00:24:31,120
And to be able to have something
where I can go, everything is 

499
00:24:31,120 --> 00:24:36,800
contained in one place. 
And it evolves as my daughter 

500
00:24:36,800 --> 00:24:39,200
Lydia grows. 
It doesn't stay there. 

501
00:24:39,200 --> 00:24:40,840
We just keep adding to it and 
adding to it. 

502
00:24:41,320 --> 00:24:43,000
And it will help me through that
process. 

503
00:24:43,000 --> 00:24:45,080
And as you say, get straight to 
the point. 

504
00:24:45,600 --> 00:24:50,720
And how do you like in that 
moment, how do you perform and 

505
00:24:50,720 --> 00:24:53,160
what's the lived in experience 
when you're on the back foot? 

506
00:24:53,240 --> 00:24:54,800
Yeah. 
And not just for that, like for 

507
00:24:54,800 --> 00:24:57,840
your whole life. 
Every second you're awake and 

508
00:24:57,840 --> 00:24:59,800
most of the time when you're 
asleep, you're on the back foot.

509
00:25:00,320 --> 00:25:02,640
Like how does that feel? 
It's like you say, it's being a 

510
00:25:02,640 --> 00:25:04,280
project manager but without 
having the skills to be a 

511
00:25:04,280 --> 00:25:07,320
project manager. 
Here you go, you've got a neuro 

512
00:25:07,320 --> 00:25:09,960
diverse disabled. 
And the stakes are so much 

513
00:25:09,960 --> 00:25:11,320
higher. 
Oh, yeah, yeah, absolutely. 

514
00:25:11,320 --> 00:25:13,760
It's not like, yeah, it doesn't 
matter if I don't deal with 

515
00:25:13,760 --> 00:25:15,440
this. 
No, no, it absolutely matters. 

516
00:25:15,440 --> 00:25:18,680
It's your flesh and blood, Yeah.
And the point as well when you 

517
00:25:18,680 --> 00:25:20,840
said about obviously people 
feeling gaslit, it's not, it's 

518
00:25:20,840 --> 00:25:22,720
not that all healthcare 
professionals are out there 

519
00:25:22,720 --> 00:25:25,600
actually gaslighting people, but
it's that feeling of being 

520
00:25:25,600 --> 00:25:27,120
gaslit. 
Some probably are gaslit 

521
00:25:27,480 --> 00:25:29,560
gaslighting people. 
But again, it's because it's 

522
00:25:29,560 --> 00:25:32,440
because on both sides, even on 
the healthcare side, they 

523
00:25:32,440 --> 00:25:35,320
haven't got all the data, 
particularly the stuff from the 

524
00:25:35,320 --> 00:25:38,440
parent themselves, like the even
the feelings they have. 

525
00:25:38,440 --> 00:25:42,200
Like I've got a feeling 
something like my wife Mitch, 

526
00:25:42,200 --> 00:25:45,280
like she's just got this sixth 
sense that a lot of mums seem to

527
00:25:45,320 --> 00:25:47,240
have. 
And she just knows when 

528
00:25:47,240 --> 00:25:49,480
something's up with him. 
That is a data point. 

529
00:25:49,560 --> 00:25:51,640
Yeah. 
That in itself is a data point. 

530
00:25:52,000 --> 00:25:54,440
And, you know, healthcare 
professional can't have that 

531
00:25:54,440 --> 00:25:56,160
data point. 
And these things are things you 

532
00:25:56,160 --> 00:25:57,640
forget as well. 
These are, you know. 

533
00:25:58,080 --> 00:26:01,440
And I can imagine from a 
healthcare professional in like 

534
00:26:01,440 --> 00:26:04,080
in the UK and it it must be the 
same in Australia and you know, 

535
00:26:04,080 --> 00:26:05,640
the US, whatever the case may 
be. 

536
00:26:06,040 --> 00:26:08,480
Yeah, I've got 1/2 an hour 
window now with my next patient 

537
00:26:08,920 --> 00:26:11,000
and like you said that I know 
what's going to happen. 

538
00:26:11,160 --> 00:26:14,040
The 1st 20 minutes of it is 
going to be emotional stories 

539
00:26:14,040 --> 00:26:15,960
from the parents. 
Please believe me, Please 

540
00:26:15,960 --> 00:26:17,400
believe me. 
These are the stories and I'll 

541
00:26:17,400 --> 00:26:19,400
try and back it up where they're
kind of going. 

542
00:26:19,880 --> 00:26:22,280
I I read, I've heard all these 
stories a million times before. 

543
00:26:22,280 --> 00:26:24,520
Just just give me the key facts 
so I can move on. 

544
00:26:24,680 --> 00:26:26,840
Yeah. 
And the irony that we're sitting

545
00:26:26,840 --> 00:26:32,320
around here is dads like I, I 
struggle in those homes. 

546
00:26:32,320 --> 00:26:36,480
I'm quite strong, confident 
person, yeah fuck if I struggle 

547
00:26:36,640 --> 00:26:38,000
once. 
What's everyone else doing? 

548
00:26:38,000 --> 00:26:41,920
And like, it's hard for anyone 
as an emotional parent to 

549
00:26:41,920 --> 00:26:44,440
advocate for their kids, but 
especially mums. 

550
00:26:44,440 --> 00:26:48,000
Like there's a lot of data 
around female advocacy for 

551
00:26:48,000 --> 00:26:51,280
themselves in the healthcare 
sector is like the gender gap is

552
00:26:51,280 --> 00:26:53,080
huge. 
Like imagine if you can't 

553
00:26:53,080 --> 00:26:55,160
advocate for yourself, what 
chance have you got advocating 

554
00:26:55,160 --> 00:26:57,560
for your child? 
And it doesn't matter how hard 

555
00:26:57,560 --> 00:26:59,520
you fight. 
Like fighting isn't the thing. 

556
00:26:59,520 --> 00:27:03,560
Like advocation is like around 
effective communication. 

557
00:27:04,200 --> 00:27:07,400
And it's it's hard and it 
shouldn't be this hard. 

558
00:27:07,400 --> 00:27:10,120
That's the frustrating bit. 
There's some things that like 

559
00:27:10,120 --> 00:27:12,800
just aren't worth battling. 
Like what causes it? 

560
00:27:12,800 --> 00:27:14,360
I don't give a shit. 
It's not going to change 

561
00:27:14,360 --> 00:27:18,200
anything like that, but the 
lived in experience doesn't need

562
00:27:18,200 --> 00:27:20,040
to be this hard. 
There are things that could 

563
00:27:20,040 --> 00:27:23,520
change it. 
And using AI, we mean it's 

564
00:27:23,520 --> 00:27:26,560
crazy, like you said, like one 
in 10 families is, is, is going 

565
00:27:26,560 --> 00:27:30,000
down the same issues daily that 
we're the three of us and many 

566
00:27:30,000 --> 00:27:31,840
people are going through at the 
moment. 

567
00:27:31,840 --> 00:27:33,680
But we use AI and everything. 
I mean, we, we talk about 

568
00:27:33,680 --> 00:27:37,560
running and the runner app. 
It's, it's AI data in there. 

569
00:27:37,560 --> 00:27:38,760
And we use it for things like 
this. 

570
00:27:38,760 --> 00:27:42,240
But then when it comes to things
like really, really important, 

571
00:27:42,760 --> 00:27:46,920
like our children, it's crazy 
that this hasn't been maximised 

572
00:27:46,920 --> 00:27:50,400
yet. 
It is I understand why, like the

573
00:27:50,400 --> 00:27:53,800
major bit, the the the most 
crucial bit, and we learned this

574
00:27:53,800 --> 00:27:56,240
like off the bat when we were 
starting to build out the very 

575
00:27:56,240 --> 00:28:01,160
like the very first version of 
the app was basic like like it 

576
00:28:01,160 --> 00:28:05,200
was like do we do like old 
school like symptom tracker type

577
00:28:05,200 --> 00:28:07,160
thing? 
And what we learned after, like 

578
00:28:07,160 --> 00:28:10,840
putting stuff in front of a 
whole load of mums is if we 

579
00:28:10,840 --> 00:28:14,320
build trust, we get the data. 
If we get the data, we can do 

580
00:28:14,320 --> 00:28:16,760
something with it. 
So it's all about building 

581
00:28:16,760 --> 00:28:18,400
trust. 
And that's where we looked at 

582
00:28:18,400 --> 00:28:21,880
conversational AI, like talking.
It's like the fastest way to 

583
00:28:21,880 --> 00:28:24,360
build trust is through natural 
conversation. 

584
00:28:24,640 --> 00:28:28,080
So that's that's where we start.
It's like the power in AI has 

585
00:28:28,080 --> 00:28:31,840
been there and continues to be 
there, but when people in the 

586
00:28:31,840 --> 00:28:34,800
healthcare sector or people 
without that living experience 

587
00:28:34,800 --> 00:28:37,080
have tried to solve this before,
they haven't understood the 

588
00:28:37,080 --> 00:28:41,080
fundamental that you have to 
have consumer grade UI and UX 

589
00:28:41,080 --> 00:28:44,640
like the design and you have to 
actively look to build trust. 

590
00:28:44,840 --> 00:28:46,720
So if you don't do that, it 
doesn't matter how good the 

591
00:28:46,720 --> 00:28:49,200
technology is behind it, you're 
not going to get the data, so 

592
00:28:49,200 --> 00:28:50,920
you're not going to be able to 
do anything with it. 

593
00:28:51,240 --> 00:28:54,800
So that's why it's not just how 
powerful the AI is, it's the 

594
00:28:54,800 --> 00:28:58,560
thinking around how you package 
it up to make it powerful and 

595
00:28:58,560 --> 00:29:00,760
think. 
That's that's why what we've 

596
00:29:00,760 --> 00:29:04,920
done has landed so well 'cause 
we can build that trust on the 

597
00:29:04,920 --> 00:29:08,040
parent side and then it's our 
job through the brand and 

598
00:29:08,040 --> 00:29:09,960
everything else to build the 
trust out on the healthcare 

599
00:29:09,960 --> 00:29:12,320
professional side. 
If we can be the trust layer 

600
00:29:12,720 --> 00:29:15,360
between the village, then 
everyone can just do what 

601
00:29:15,360 --> 00:29:17,880
they're there to do. 
Like the Village of Care, the 

602
00:29:18,160 --> 00:29:20,960
your paediatricians, your Otis, 
your speeches, they're so, so 

603
00:29:20,960 --> 00:29:23,360
talented. 
They just need people to get all

604
00:29:23,360 --> 00:29:25,760
the crap out of their way so 
they can just worry about the 

605
00:29:25,760 --> 00:29:27,480
kid. 
And same with the parents, get 

606
00:29:27,480 --> 00:29:30,000
all the crap out of their way 
and just let the parent be an 

607
00:29:30,000 --> 00:29:34,000
exceptional parent for a while. 
But the unfortunately the system

608
00:29:34,000 --> 00:29:37,120
doesn't allow that. 
But we believe now that 

609
00:29:37,120 --> 00:29:40,440
technology has changed, that the
parents can drive change with 

610
00:29:40,440 --> 00:29:42,520
technology, and that's what 
we're seeing happening. 

611
00:29:42,920 --> 00:29:46,960
So, so with the app then I can 
go down the route of right. 

612
00:29:46,960 --> 00:29:50,400
I've got, you know, 101 
different letters. 

613
00:29:50,400 --> 00:29:53,920
I've come in from paediatrician,
speech and language, you know, 

614
00:29:53,920 --> 00:29:57,160
other bodies as well. 
I now have, rather than a 

615
00:29:57,160 --> 00:30:01,720
massive ring binder where things
get taken out, I have a ring 

616
00:30:01,720 --> 00:30:03,200
binder. 
We have a ring binder, but 

617
00:30:03,200 --> 00:30:05,960
sometimes we take things out 
because we have to scan them to 

618
00:30:05,960 --> 00:30:08,320
send to somebody else. 
Then we lose them and we, oh, 

619
00:30:08,440 --> 00:30:09,760
it's not in the ring binder, 
who's got it? 

620
00:30:09,760 --> 00:30:11,400
And we've got to go through 
everything to try and find it. 

621
00:30:11,880 --> 00:30:14,680
So now we have an opportunity 
where everything can be kept in 

622
00:30:15,080 --> 00:30:19,120
one place. 
But also at the same time it 

623
00:30:19,120 --> 00:30:23,920
will have things like with Lydia
for instance, her sleep is very,

624
00:30:23,920 --> 00:30:26,760
very hit and miss. 
Am I then able to go into the 

625
00:30:26,760 --> 00:30:30,560
app and go, just want to update 
today she went to bed at 10:00 

626
00:30:30,560 --> 00:30:34,120
PM, woke up at 1:00 AM, didn't 
go back to sleep till 6:00 AM. 

627
00:30:35,080 --> 00:30:37,320
And that will keep a track and 
start to build a picture. 

628
00:30:37,440 --> 00:30:40,600
So if I need to go back, what 
happened last week, what why was

629
00:30:40,600 --> 00:30:44,320
she so upset or grouchy? 
I can go into the app and and 

630
00:30:44,320 --> 00:30:46,800
bring up the data and goes, oh 
this makes sense. 

631
00:30:47,280 --> 00:30:50,360
She didn't have sleep on these 
particular days, which led to 

632
00:30:50,360 --> 00:30:52,400
something else which may have 
like affected school or 

633
00:30:52,400 --> 00:30:54,440
something, or she was teething 
on this day. 

634
00:30:54,480 --> 00:30:55,760
Oh, we forgot about that. 
Yeah, she was teething. 

635
00:30:55,760 --> 00:30:58,480
That's why she's not eating and 
and grouchy. 

636
00:30:58,520 --> 00:31:00,760
Yeah. 
So you have one family account 

637
00:31:00,800 --> 00:31:03,960
between you and your partner or 
any like have several partners. 

638
00:31:03,960 --> 00:31:07,000
It doesn't really matter. 
You have one private 

639
00:31:07,000 --> 00:31:09,760
conversation thread here. 
So not searching through tabs 

640
00:31:09,840 --> 00:31:12,640
like one conversation. 
Have as many kids as you like as

641
00:31:12,640 --> 00:31:14,760
well. 
Indy knows who you're talking 

642
00:31:14,760 --> 00:31:17,080
about. 
One conversation to make it 

643
00:31:17,080 --> 00:31:19,440
easy. 
And in that conversation you can

644
00:31:19,680 --> 00:31:22,280
talk. 
I voice note like walking in the

645
00:31:22,280 --> 00:31:24,880
out of school holding Indy or 
carrying Indy on my shoulders 

646
00:31:24,880 --> 00:31:28,760
out of school voice noting the 
educators hand over and whether 

647
00:31:28,760 --> 00:31:31,400
it's an observation, something 
good has happened, something bad

648
00:31:31,400 --> 00:31:34,160
has happened, something just on 
my mind, something I want to 

649
00:31:34,440 --> 00:31:38,760
doom scroll or whatever it is. 
And every time you do that, Indy

650
00:31:38,760 --> 00:31:41,480
is able to understand it against
the context of the child and the

651
00:31:41,480 --> 00:31:44,800
context of the conditions like 
it's trained and it's able to 

652
00:31:44,800 --> 00:31:47,480
log that as observation, as a 
data point on the timeline. 

653
00:31:47,480 --> 00:31:50,320
Indy always cheques that you're 
happy with the observation. 

654
00:31:50,320 --> 00:31:53,480
So there's no danger the AI is 
going to misinterpret and you 

655
00:31:53,480 --> 00:31:55,520
get to confirm it. 
Like again, audit trail is 

656
00:31:55,520 --> 00:31:58,160
crucial for this and it plots it
to the timeline. 

657
00:31:58,160 --> 00:32:01,080
So you start to build out that 
timeline through things that I 

658
00:32:01,080 --> 00:32:04,240
see in here. 
And then my wife's like get a 

659
00:32:04,240 --> 00:32:07,160
notification like, oh, this is 
how, especially being overseas, 

660
00:32:07,160 --> 00:32:08,560
this is what's going on over 
there. 

661
00:32:08,560 --> 00:32:12,080
So my wife's in. 
And then all the documentation 

662
00:32:12,080 --> 00:32:16,040
so you can upload files, you can
upload photos, videos. 

663
00:32:16,040 --> 00:32:17,600
Indie understands what it all 
is. 

664
00:32:18,280 --> 00:32:20,680
Probably the coolest feature 
that I'm most proud of. 

665
00:32:21,320 --> 00:32:24,040
Leaning into my accounting 
background was like uploading 

666
00:32:24,040 --> 00:32:26,680
files sucks. 
Like with my expenses, I just 

667
00:32:26,680 --> 00:32:28,400
forward them to an e-mail 
address and it's all there. 

668
00:32:28,400 --> 00:32:30,320
So we built that. 
So oh nice. 

669
00:32:30,320 --> 00:32:34,720
Any, any files you have attached
to emails or the e-mail itself, 

670
00:32:35,160 --> 00:32:38,840
you just forward it to Indy or 
you add in add it as a like on 

671
00:32:38,840 --> 00:32:42,240
CC to a bit or the best thing is
all of the practises that we 

672
00:32:42,240 --> 00:32:45,440
work without in ounces load that
in the e-mail address into their

673
00:32:45,440 --> 00:32:48,440
practise management software. 
So all of the communication, 

674
00:32:48,440 --> 00:32:51,440
regardless of who reads it, 
automatically syncs into Indy 

675
00:32:51,680 --> 00:32:54,560
when the e-mail comes in. 
Indy's able to read the body of 

676
00:32:54,560 --> 00:32:57,800
the e-mail and all the 
attachments, extract all of the 

677
00:32:57,800 --> 00:32:59,480
data points. 
So it's on the timeline. 

678
00:32:59,480 --> 00:33:02,880
So you've got a really, really 
rich media rich timeline, but 

679
00:33:02,880 --> 00:33:05,800
then all the documents are there
for you, the emails are there 

680
00:33:05,800 --> 00:33:07,960
for you. 
So you're like, oh shit, just a 

681
00:33:08,320 --> 00:33:10,320
handover. 
And the kinder want to apply for

682
00:33:10,320 --> 00:33:12,680
more funding or whatever and 
they need the last three months 

683
00:33:12,680 --> 00:33:16,000
of documents like click, click, 
click, click, click forward. 

684
00:33:16,000 --> 00:33:19,000
Kinder have got it. 
No searching through ring 

685
00:33:19,000 --> 00:33:22,880
binders, Google drives, whatever
it is and it's there. 

686
00:33:22,880 --> 00:33:26,920
And we just we're really leaning
into what parents need and our 

687
00:33:26,920 --> 00:33:31,480
vision is the entire journey 
from a admin project management 

688
00:33:31,480 --> 00:33:33,480
perspective should live within 
the app. 

689
00:33:33,480 --> 00:33:35,720
So you shouldn't need WhatsApp, 
you shouldn't need notes. 

690
00:33:35,720 --> 00:33:37,640
You shouldn't. 
And we're we're nearly there. 

691
00:33:37,640 --> 00:33:40,440
Like there's a calendar function
in there that now syncs with all

692
00:33:40,440 --> 00:33:42,880
of the practises. 
So I'm like, oh shit, I actually

693
00:33:42,880 --> 00:33:46,360
know when OT is happening now I 
can push it to my work calendar.

694
00:33:46,640 --> 00:33:51,040
We have our tasks, like the 
tasks at infinite of dealing 

695
00:33:51,040 --> 00:33:53,120
with all the different things. 
You can allocate them between 

696
00:33:53,120 --> 00:33:56,000
you and your wife and everything
and it's all there. 

697
00:33:56,000 --> 00:33:58,880
And then speaking to the bit 
that you just mentioned there. 

698
00:33:58,880 --> 00:34:02,560
So one of the bits that I talked
about right at the beginning 

699
00:34:02,560 --> 00:34:06,880
when I was talking to to Jeff is
like building up the timeline is

700
00:34:07,200 --> 00:34:10,719
huge because that like data is 
power, but it's what you do with

701
00:34:10,719 --> 00:34:13,760
that data when you turn it into 
valuable information that that's

702
00:34:14,040 --> 00:34:17,320
the superpower. 
So Step 1 was can I create any 

703
00:34:17,320 --> 00:34:19,480
document that I want? 
So I'm going to see a 

704
00:34:19,480 --> 00:34:22,719
paediatrician or and Indy can 
extract the data and produce it 

705
00:34:22,719 --> 00:34:25,280
for you. 
Like cool, nail that, that's 

706
00:34:25,280 --> 00:34:28,440
pretty good. 
We did a webinar for a big firm 

707
00:34:28,440 --> 00:34:32,080
in ounces last week called 
Higher up and it's for support 

708
00:34:32,080 --> 00:34:34,239
workers. 
So I was on on the webinar, I 

709
00:34:34,239 --> 00:34:37,360
was like in front of a load of 
support workers here. 

710
00:34:37,520 --> 00:34:39,920
If I wanted to bring a new 
support worker in, give me a two

711
00:34:39,920 --> 00:34:42,120
page summary of what Indies like
so they can decide. 

712
00:34:42,120 --> 00:34:46,320
And indie smashed it out, got it
to them, looked awesome. 

713
00:34:46,320 --> 00:34:51,199
Like what if we can go the next 
step and start to join dots that

714
00:34:51,199 --> 00:34:54,880
no one else can see? 
OK, so you talk about sleep. 

715
00:34:54,880 --> 00:34:57,040
I always talk about like our 
medication journey and 

716
00:34:57,040 --> 00:35:00,640
everything. 
Like we can already track the 

717
00:35:00,640 --> 00:35:05,240
medication, we can already track
the sleep, what we're just 

718
00:35:05,280 --> 00:35:07,960
testing at the moment. 
So this isn't out yet apart from

719
00:35:07,960 --> 00:35:11,760
like our closed group is. 
You can go into Indy and you can

720
00:35:11,760 --> 00:35:14,240
pick whatever topic it is that 
you want, whatever goal, 

721
00:35:14,240 --> 00:35:17,160
whatever strategy, whatever 
you're working on and say, hey, 

722
00:35:17,160 --> 00:35:19,800
Indy, I want to start tracking 
X. 

723
00:35:19,800 --> 00:35:22,120
So I did 1 yesterday. 
I want to start tracking 

724
00:35:22,120 --> 00:35:25,120
regulation and meltdowns. 
What do you want to track around

725
00:35:25,120 --> 00:35:27,200
it? 
I want to track frequency 

726
00:35:27,400 --> 00:35:31,680
intensity, what we did to try 
and like de escalate it and 

727
00:35:31,680 --> 00:35:34,560
everything. 
And indie is now able to spin up

728
00:35:34,560 --> 00:35:39,480
a whole new module unique to you
that just tracks that and like 

729
00:35:39,600 --> 00:35:43,000
go go back in over the last two 
years and give me a starting 

730
00:35:43,000 --> 00:35:44,920
point. 
And now it's able to do it. 

731
00:35:44,920 --> 00:35:51,080
So every time I voice note shit,
Meltdown Bluey saved us after 

732
00:35:51,080 --> 00:35:53,560
half an hour. 
Whatever it is, not only is it 

733
00:35:53,560 --> 00:35:56,360
going to the timeline, it's 
going to that unique indie 

734
00:35:56,360 --> 00:35:59,200
tracks. 
And then the cool thing here's 

735
00:35:59,280 --> 00:36:01,640
like, so this is the cool thing.
And I didn't realise when we 

736
00:36:01,640 --> 00:36:03,640
were building this because 
speaking to one of our 

737
00:36:03,640 --> 00:36:06,800
investors, he was like, so if 
you have a tracks for 

738
00:36:07,240 --> 00:36:12,280
medication, sleep and meltdowns,
is India able to join the dots? 

739
00:36:12,320 --> 00:36:13,800
Between the three, he's going to
say triggers. 

740
00:36:13,920 --> 00:36:17,160
I was like, Oh yeah, it is great
idea. 

741
00:36:17,160 --> 00:36:20,000
Yeah, thanks for that. 
That's that's what it can do. 

742
00:36:20,280 --> 00:36:21,760
So that's what we're testing at 
the moment. 

743
00:36:21,760 --> 00:36:24,480
So we had like a call with a 
load of clinic owners, like if 

744
00:36:24,480 --> 00:36:28,240
you've got a caseload of 30 
kids, how many unique goals or 

745
00:36:28,240 --> 00:36:30,240
strategies are you tracking at 
any one time? 

746
00:36:30,280 --> 00:36:33,040
They're like 100. 
You're not going to build 

747
00:36:33,040 --> 00:36:39,000
software that can like build 
like with AI, with the engineers

748
00:36:39,000 --> 00:36:42,080
that we've got and their 
attitude to how they build like 

749
00:36:42,640 --> 00:36:45,000
their magic. 
They're coming up with some cool

750
00:36:45,000 --> 00:36:46,720
stuff. 
Like it's not perfect yet. 

751
00:36:46,960 --> 00:36:49,680
We know that 12 months ago it 
was a chat feed. 

752
00:36:50,080 --> 00:36:54,320
Now, now it's spinning up this, 
this kind of stuff and data is 

753
00:36:54,320 --> 00:36:57,880
power, whether it's being able 
to actually implement positive 

754
00:36:57,880 --> 00:36:59,760
strategies or whether you're 
applying for funding. 

755
00:36:59,760 --> 00:37:02,560
Like in in ours, they talk about
NDIS. 

756
00:37:02,560 --> 00:37:05,320
It's all evidentiary based. 
I assume that's the same over 

757
00:37:05,320 --> 00:37:09,680
here for the HCPS. 
Like cool, got the evidence. 

758
00:37:09,880 --> 00:37:11,440
How do you want me to spin it 
up? 

759
00:37:11,920 --> 00:37:15,120
You, you can make me feel crap 
as a parent on a phone. 

760
00:37:15,120 --> 00:37:18,360
Like you can come at me to try 
and drive down like our request,

761
00:37:18,560 --> 00:37:19,800
but you can't argue with the 
data. 

762
00:37:19,800 --> 00:37:23,000
That's that's the huge thing. 
The amount of parents that could

763
00:37:23,000 --> 00:37:26,840
avoid going to tribunal, Oh my 
God, because they couldn't be 

764
00:37:26,840 --> 00:37:29,880
rejected because the date. 
Is there something else you 

765
00:37:29,960 --> 00:37:34,280
sorry buddy, something else You 
said educate and educate A 

766
00:37:34,280 --> 00:37:38,200
handover. 
There must be so many instances,

767
00:37:38,480 --> 00:37:40,680
but I haven't thought of that. 
There must be so many instances 

768
00:37:40,680 --> 00:37:45,800
where you find yourself using 
indie where you didn't think 

769
00:37:45,800 --> 00:37:48,360
you'd use it. 
So you, I mean, I, I was 

770
00:37:48,360 --> 00:37:51,640
thinking medical appointments, 
behaviours, things like that. 

771
00:37:51,640 --> 00:37:54,160
I, I didn't think just picked, 
just picked up. 

772
00:37:54,160 --> 00:37:57,640
Your kid just had the handover. 
You could just take a note 

773
00:37:57,640 --> 00:37:58,840
there. 
Like you're walking with Indy. 

774
00:37:58,880 --> 00:38:02,840
You can just voice note a note, 
5 seconds, boom, that's in you 

775
00:38:02,840 --> 00:38:04,040
forget about it. 
There's none of this. 

776
00:38:04,360 --> 00:38:05,560
Oh, when I get home, I need to 
remember. 

777
00:38:05,560 --> 00:38:07,040
I've got to do this. 
I've got to do that. 

778
00:38:07,040 --> 00:38:09,640
It's just boom, done. 
Straight in she she had lunch 

779
00:38:09,640 --> 00:38:10,760
today. 
This is what she had. 

780
00:38:10,760 --> 00:38:12,960
She didn't have this again. 
She threw it on the floor. 

781
00:38:13,440 --> 00:38:16,120
Had a meltdown at 2:00. 
Yeah, the handover book we get 

782
00:38:16,120 --> 00:38:18,240
from school, you could literally
open a page. 

783
00:38:18,320 --> 00:38:21,360
You could take a photo of it 
every day of the week. 

784
00:38:21,960 --> 00:38:24,480
And there's always extra stuff 
from the teachers that is in the

785
00:38:24,640 --> 00:38:26,960
in the Hamburg, you know, we 
managed to get down the corridor

786
00:38:26,960 --> 00:38:28,640
today. 
Yeah, we managed to actually 

787
00:38:28,640 --> 00:38:30,040
walk into a different space 
today. 

788
00:38:30,040 --> 00:38:32,480
You're like, oh, I must remember
to say straight in there 

789
00:38:32,480 --> 00:38:34,080
there's. 
So much data you could give it. 

790
00:38:34,200 --> 00:38:35,560
And not just that, I was going 
to say I. 

791
00:38:35,840 --> 00:38:38,040
Can tell we're excited. 
Well, how? 

792
00:38:38,160 --> 00:38:42,680
How many parents do we hear from
that are going through, you 

793
00:38:42,680 --> 00:38:45,720
know, like you say, EHCP process
or anything else like that, so 

794
00:38:45,720 --> 00:38:49,560
overwhelmed. 
But it's it's because they've 

795
00:38:49,560 --> 00:38:53,240
never in their lives had to go 
through something like this 

796
00:38:53,240 --> 00:38:56,640
where everyone's going, provide 
me with evidence, give me data 

797
00:38:56,640 --> 00:38:58,640
and they're like, I don't know 
how to put it down on paper. 

798
00:38:58,640 --> 00:39:00,680
I don't know where to start. 
I'm not that sort of person. 

799
00:39:00,680 --> 00:39:03,760
I can't write these sort of 
eloquent emails that you'd be 

800
00:39:03,840 --> 00:39:06,240
like. 
And sometimes we know there are 

801
00:39:06,240 --> 00:39:08,600
kids that don't get the 
attention or the assistance they

802
00:39:08,600 --> 00:39:12,480
need because no fault of the 
parents are just so overwhelmed.

803
00:39:12,560 --> 00:39:15,920
They don't know how to tackle it
or where to start and they're 

804
00:39:15,920 --> 00:39:16,920
not solicitors or anything. 
They. 

805
00:39:17,080 --> 00:39:20,120
Don't know how to do this stuff 
and they shouldn't need to know 

806
00:39:20,120 --> 00:39:21,760
that you should need to be, but 
this here. 

807
00:39:21,760 --> 00:39:25,560
Is going to go right, I'm going 
to basically hold your hand. 

808
00:39:25,840 --> 00:39:28,720
You give me the information, you
tell me what you want and when 

809
00:39:28,720 --> 00:39:30,400
you require it. 
I'm going to hold your hand and 

810
00:39:30,400 --> 00:39:32,320
get you through that process 
100%. 

811
00:39:32,480 --> 00:39:34,800
You talked. 
About educators. 

812
00:39:36,440 --> 00:39:39,200
And so it started off with the 
handovers actually, like if I 

813
00:39:39,200 --> 00:39:42,000
rewind it event 12 months ago, 
this was a parent app. 

814
00:39:42,400 --> 00:39:45,760
Like parents are our heroes. 
How do we make their lives 

815
00:39:45,760 --> 00:39:47,560
easier? 
And we're like, oh shit, we're 

816
00:39:47,560 --> 00:39:49,480
building in healthcare and AI. 
There's probably going to be 

817
00:39:49,480 --> 00:39:51,080
some people judging us here. 
We better. 

818
00:39:51,360 --> 00:39:53,400
So we put it in front of 
everyone in the healthcare 

819
00:39:53,400 --> 00:39:56,800
sector, like primary healthcare,
like your GPS into hospitals. 

820
00:39:56,800 --> 00:40:01,560
And what we found is there's one
slice in there in odds. 

821
00:40:01,560 --> 00:40:04,560
They call it allied health over 
here, not sure what they call 

822
00:40:04,560 --> 00:40:06,760
it. 
But in odds like looking at your

823
00:40:06,760 --> 00:40:09,880
speeches, your O TS, your 
physios, your behaviour support 

824
00:40:09,880 --> 00:40:12,600
therapist and we put it in front
of them and they were like. 

825
00:40:13,360 --> 00:40:16,960
In fact, this is amazing like oh
sweet, that that's good to know.

826
00:40:16,960 --> 00:40:19,760
Like tell, tell us more why you 
think it's amazing like learning

827
00:40:19,760 --> 00:40:22,880
process like, well, this can 
change our first session with a 

828
00:40:22,880 --> 00:40:25,520
parent. 
Like if we all already have 

829
00:40:26,080 --> 00:40:29,040
access to the data and we're up 
to speed the first session, 

830
00:40:29,040 --> 00:40:32,760
which is always weird and feels 
odd because the parent comes in 

831
00:40:33,040 --> 00:40:35,560
they they feel under pressure to
give us everything. 

832
00:40:35,760 --> 00:40:37,640
They tell me why your kids 
different to every other. 

833
00:40:37,640 --> 00:40:40,040
Kid, yeah. 
You're like, Oh yeah, yeah. 

834
00:40:40,320 --> 00:40:42,720
And the parents thinking. 
I'm spending $300 here. 

835
00:40:42,720 --> 00:40:45,920
Please do something with the 
child and then the the OT is 

836
00:40:45,920 --> 00:40:48,160
sitting there feeling guilty 
that they're not able to do it. 

837
00:40:48,160 --> 00:40:50,720
Like you can change that first 
session now. 

838
00:40:50,720 --> 00:40:54,720
Like if we can get line of sight
to all this data in real time, 

839
00:40:54,720 --> 00:40:57,440
it means when we're planning our
we can actually plan for what's 

840
00:40:57,440 --> 00:40:59,680
actually happening in the 
child's life instead of the 

841
00:40:59,680 --> 00:41:02,400
guesswork. 
So after every session we give 

842
00:41:02,400 --> 00:41:04,760
the parents homework or they 
don't call it that that's what 

843
00:41:04,960 --> 00:41:07,240
you had given. 
Like they turn up to the next 

844
00:41:07,240 --> 00:41:09,640
session 2 weeks later. 
Have they done it and it's 

845
00:41:09,640 --> 00:41:11,040
worked? 
Have they done it and it's not 

846
00:41:11,040 --> 00:41:12,680
worked? 
Has something else happened in 

847
00:41:12,680 --> 00:41:14,400
life? 
Has one of the other like 

848
00:41:14,400 --> 00:41:17,320
clinicians tried something else?
Like they can go into every 

849
00:41:17,320 --> 00:41:23,040
session like finger on the pulse
and, and be so, so good at the 

850
00:41:23,040 --> 00:41:24,880
sessions because they just know 
what's going on. 

851
00:41:25,560 --> 00:41:29,080
They're like, cool, like, let's,
let's build this for parents and

852
00:41:29,080 --> 00:41:31,680
allied health conditions because
they're like first line of 

853
00:41:31,680 --> 00:41:34,400
defence for the kids. 
Biggest advocate for the kids 

854
00:41:34,400 --> 00:41:35,640
other than the parents 
themselves. 

855
00:41:35,640 --> 00:41:38,000
Like they're, they're the heroes
of the parents. 

856
00:41:38,080 --> 00:41:41,120
They're the secondary heroes. 
So we, we built it as that. 

857
00:41:41,120 --> 00:41:44,600
And then the more we started 
building out, we kept seeing in 

858
00:41:44,600 --> 00:41:48,200
the data, we were like the more 
connected the village of care is

859
00:41:49,280 --> 00:41:51,720
the the data increases. 
The more data, the more 

860
00:41:51,720 --> 00:41:53,840
visibility, the more visibility,
the better. 

861
00:41:54,200 --> 00:41:56,120
Like we're doing everything for 
outcomes. 

862
00:41:56,120 --> 00:41:58,240
Like we're here to improve the 
lived in experience and the 

863
00:41:58,240 --> 00:42:00,120
outcomes for a million families 
around the world. 

864
00:42:00,280 --> 00:42:02,800
That's everyday. 
We centre ourselves on that. 

865
00:42:03,640 --> 00:42:06,520
If we can increase connection, 
we can do that. 

866
00:42:06,520 --> 00:42:10,200
So at the moment you have Indie,
the parent app, and you have 

867
00:42:10,200 --> 00:42:12,480
Indie, the clinic app. 
So all of your clinicians can 

868
00:42:12,480 --> 00:42:16,480
have their portal, their 
visibility feeds things like the

869
00:42:16,480 --> 00:42:18,440
reality is that's only half of 
the village. 

870
00:42:18,960 --> 00:42:22,360
Like the kids are at school, 
whatever school they go to more 

871
00:42:22,360 --> 00:42:25,560
than there with the clinicians. 
So like we need to bring the 

872
00:42:25,560 --> 00:42:28,520
educators on here. 
So we, we started testing like 

873
00:42:28,520 --> 00:42:30,160
we need to bring the support 
workers on here. 

874
00:42:30,160 --> 00:42:33,080
So we started like we started, 
we gave our support worker 

875
00:42:33,080 --> 00:42:36,600
parent access. 
Like come be another parent. 

876
00:42:36,640 --> 00:42:38,960
We gave the educator clinic 
access and we learn and we're 

877
00:42:38,960 --> 00:42:41,360
like, they need something 
slightly different. 

878
00:42:41,760 --> 00:42:43,600
And so that's, that's what we've
built. 

879
00:42:43,600 --> 00:42:46,640
So we're probably, if Jeff's 
listening to this, we're 

880
00:42:46,640 --> 00:42:49,560
probably about a month away from
releasing a version where 

881
00:42:49,560 --> 00:42:51,680
everyone in the village of care 
can be connected. 

882
00:42:52,040 --> 00:42:54,880
So you talk about how good would
it be if I can walk away and 

883
00:42:54,880 --> 00:42:57,080
voice note the educator 
handover? 

884
00:42:57,200 --> 00:42:59,760
Like, yeah, really fucking cool.
How cool would it be if you 

885
00:42:59,760 --> 00:43:02,480
didn't have to because the 
educator has already done it for

886
00:43:02,480 --> 00:43:06,920
you in their language and media 
Rich, the photos, the videos, it

887
00:43:06,920 --> 00:43:09,480
all goes in there. 
And then he's able to interpret 

888
00:43:09,480 --> 00:43:11,960
it. 
So again, so when you're walking

889
00:43:11,960 --> 00:43:17,160
your child from school to the 
car, you're not thinking the 

890
00:43:17,160 --> 00:43:19,640
whole time, Shit, I need to 
remember this. 

891
00:43:19,640 --> 00:43:22,080
I need to voice note this. 
You can actually be present with

892
00:43:22,080 --> 00:43:24,360
the child. 
You can be like, yeah, Indy, you

893
00:43:24,360 --> 00:43:26,400
can sit down on the pavement for
20 minutes. 

894
00:43:26,560 --> 00:43:28,520
I've got 20 minutes. 
There's there's got to be some 

895
00:43:28,520 --> 00:43:32,960
cost. 
Savings in this massively in a. 

896
00:43:32,960 --> 00:43:36,000
System that isn't corrupt as. 
Fuck, like I'm. 

897
00:43:36,000 --> 00:43:39,280
Just imagining. 
How disconnected the NHS is from

898
00:43:39,280 --> 00:43:40,520
everywhere it needs to be 
connected to. 

899
00:43:40,920 --> 00:43:43,320
If all of that was talking to 
each other and it was efficient 

900
00:43:43,320 --> 00:43:47,040
and spend money was being spent 
efficiently, like this seems 

901
00:43:47,040 --> 00:43:49,760
like the kind of thing to do it.
But I imagine getting something 

902
00:43:49,760 --> 00:43:53,680
like this plugged into the NHS 
is a little bit different to 

903
00:43:53,680 --> 00:43:55,240
what you've done back in 
Australia. 

904
00:43:55,240 --> 00:43:56,680
Yeah. 
And this is. 

905
00:43:56,680 --> 00:43:59,320
Where we say, like technology 
has positioned it, that the 

906
00:43:59,320 --> 00:44:02,280
parents can drive change now and
not wait for the system to catch

907
00:44:02,280 --> 00:44:06,440
up. 
I have belief because, like, we 

908
00:44:06,440 --> 00:44:08,560
have to believe in something. 
I believe that when we get to 

909
00:44:08,560 --> 00:44:11,600
the point where we reach that 
burden of proof, it will be 

910
00:44:11,600 --> 00:44:15,800
undeniable and the decision 
makers will go like, this is a 

911
00:44:15,800 --> 00:44:16,360
no break. 
Yeah. 

912
00:44:16,480 --> 00:44:18,240
Yeah, and like people say like, 
oh, but. 

913
00:44:18,440 --> 00:44:20,920
There's an NHS app like have you
tried? 

914
00:44:22,480 --> 00:44:25,680
I keep getting shown same same 
in odds like oh have you tried 

915
00:44:25,680 --> 00:44:28,760
the Gov Gov Gov app or 
something? 

916
00:44:28,760 --> 00:44:32,880
Like yes it contains like 5% of 
the data even if the NHS app 

917
00:44:32,880 --> 00:44:35,280
worked. 
Well, it still is nowhere near 

918
00:44:35,280 --> 00:44:37,240
what this is. 
It's not as advanced as this, 

919
00:44:37,240 --> 00:44:38,640
no. 
Jesus, it's nowhere. 

920
00:44:38,640 --> 00:44:40,440
Near It's like being on VHS 
when. 

921
00:44:40,440 --> 00:44:42,640
There's still like, you know, 
digital here. 

922
00:44:42,640 --> 00:44:44,480
It's yeah, it's crazy. 
They're on analogue still. 

923
00:44:44,880 --> 00:44:46,120
Yeah. 
And we're like. 

924
00:44:46,520 --> 00:44:50,640
I say our goal is a million 
families and there's a reason 

925
00:44:50,640 --> 00:44:51,880
for that. 
Again, going back to my my 

926
00:44:51,880 --> 00:44:55,400
mathematician, the data side, 
I'm like, when you can map out a

927
00:44:55,400 --> 00:44:59,160
million journeys because these 
aren't straight line journeys, 

928
00:44:59,160 --> 00:45:01,800
right? 
How this expresses for a family 

929
00:45:01,800 --> 00:45:05,360
is fucking all over the place. 
We can map out a million 

930
00:45:05,360 --> 00:45:09,640
journeys of what a Level 3 
autistic child looks like in 

931
00:45:09,640 --> 00:45:12,480
odds versus a Level 3 autistic 
child in the UK or profound or 

932
00:45:12,480 --> 00:45:14,920
whatever the work. 
I don't know what ADHD or 

933
00:45:14,920 --> 00:45:17,520
whatever it is. 
Imagine what we could do with 

934
00:45:17,520 --> 00:45:19,840
all that data and understanding.
Like we can actually change the 

935
00:45:19,840 --> 00:45:22,840
way people get diagnosed. 
We could change intervention if 

936
00:45:23,160 --> 00:45:25,440
the TGA are listening. 
We are not a medical device. 

937
00:45:25,440 --> 00:45:27,280
We are not diagnosing at 
present. 

938
00:45:27,960 --> 00:45:30,920
But we can when we get there. 
But if if not, that can be. 

939
00:45:30,920 --> 00:45:34,240
Used to diagnose, you know, so 
like and you can actually change

940
00:45:34,240 --> 00:45:37,560
the game. 
Like we talk about like I've 

941
00:45:37,560 --> 00:45:41,520
been over in the UK three days 
now and this is the first chance

942
00:45:41,520 --> 00:45:43,040
I've had to breathe in three 
years. 

943
00:45:43,760 --> 00:45:47,160
And I'm like, not on break. 
Like if we were in Oz right now,

944
00:45:47,160 --> 00:45:49,600
I'd have cried her like for most
of this conversation. 

945
00:45:49,600 --> 00:45:53,080
But I, I'm OK And I there's 
millions of families around the 

946
00:45:53,080 --> 00:45:55,400
world now that are living on 
edge. 

947
00:45:55,800 --> 00:45:58,160
And it's not on edge. 
I've just been, it's on edge 

948
00:45:58,160 --> 00:46:02,160
like frontline battlefield. 
You say this to me, the PTSD. 

949
00:46:03,200 --> 00:46:04,640
Yeah, but it doesn't actually 
need to. 

950
00:46:04,640 --> 00:46:07,600
Be that way. 
Like, yeah, it's all like your 

951
00:46:07,600 --> 00:46:13,760
child, like it's always going to
be tough in a way, but it 

952
00:46:13,760 --> 00:46:15,320
doesn't need to be this tough. 
No. 

953
00:46:15,320 --> 00:46:17,480
I mean, we find a lot of. 
The stories that we hear, 

954
00:46:17,680 --> 00:46:21,120
actually a lot of the things 
that break people, they get 

955
00:46:21,120 --> 00:46:23,880
broken because it's something 
that didn't need to happen. 

956
00:46:24,400 --> 00:46:27,520
When it's a big deal, you've 
already accepted that those big,

957
00:46:27,800 --> 00:46:30,440
big things come with your child.
You've already accepted it and 

958
00:46:30,440 --> 00:46:32,440
you're fine with it. 
But when the things happen that 

959
00:46:32,440 --> 00:46:36,120
don't need to happen, that's the
thing that breaks people, the 

960
00:46:36,120 --> 00:46:36,760
thing we. 
Get. 

961
00:46:37,760 --> 00:46:40,120
Pissed off about, like you say 
that, you know, we talk about it

962
00:46:40,120 --> 00:46:41,880
as dad. 
Yeah, we talk about it as dads. 

963
00:46:41,880 --> 00:46:43,280
And it's exactly the same for 
mums. 

964
00:46:43,280 --> 00:46:47,480
But from a dad's perspective, 
you go through, yeah, life's 

965
00:46:47,480 --> 00:46:50,200
going to be slightly different. 
It's not the kid that you 

966
00:46:50,320 --> 00:46:52,520
thought you were going to have 
and all the experiences that you

967
00:46:52,520 --> 00:46:54,640
mentally had pictured already. 
I'm going to take them to the 

968
00:46:54,640 --> 00:46:57,240
footy or the rugby or they're 
going to be a gymnast or, you 

969
00:46:57,480 --> 00:46:58,920
know, all these sort of things 
that are going to happen. 

970
00:46:58,920 --> 00:47:00,080
They're going to get married one
day. 

971
00:47:00,520 --> 00:47:03,400
You come to terms with that and 
you make peace with it and you 

972
00:47:03,400 --> 00:47:04,960
know you're going to be on a 
different journey. 

973
00:47:05,840 --> 00:47:09,320
And then you just get slapped in
the face with how on earth am I 

974
00:47:09,320 --> 00:47:14,360
supposed to navigate the system 
in inverted commas and then do 

975
00:47:14,360 --> 00:47:18,960
the best I can to advocate and 
just get my child what he or she

976
00:47:18,960 --> 00:47:22,600
needs again, go into that phrase
so they can fulfil their 

977
00:47:22,600 --> 00:47:24,000
potential, whatever it looks 
like. 

978
00:47:24,240 --> 00:47:27,360
And that, for me as a parent, is
a thing that really breaks my 

979
00:47:27,360 --> 00:47:32,880
balls and will piss me off. 
It's just the like you say, the,

980
00:47:32,960 --> 00:47:36,120
the incompetence of the system 
sometimes or just trying to 

981
00:47:36,360 --> 00:47:40,560
understand everything on top of,
hey, you've got to go to work, 

982
00:47:40,560 --> 00:47:42,560
you've got these bills to pay. 
You've got to have a normal 

983
00:47:42,560 --> 00:47:43,840
life. 
You've got to do this, you've 

984
00:47:43,840 --> 00:47:45,720
got to do that. 
And then you've got this 

985
00:47:45,720 --> 00:47:49,960
massive, like you said, project 
that you're going to be managing

986
00:47:49,960 --> 00:47:53,120
for the rest of your life with 
very, very little assistance 

987
00:47:53,120 --> 00:47:55,320
apart from speaking to another 
parent. 

988
00:47:55,320 --> 00:47:58,600
And how did you handle this? 
Try this, try this or oh, it 

989
00:47:58,600 --> 00:48:00,280
depends what what post code 
you're in. 

990
00:48:00,760 --> 00:48:04,200
That's the other one, yeah. 
Whereas now post code lottery of

991
00:48:04,240 --> 00:48:05,920
post code lottery. 
Health care for disabled 

992
00:48:05,960 --> 00:48:09,800
children, whereas now. 
We could have something which 

993
00:48:10,400 --> 00:48:13,600
which really does alleviate that
stress when you say it's not 

994
00:48:13,600 --> 00:48:15,840
perfect. 
Yet I also imagine you're the 

995
00:48:15,840 --> 00:48:18,160
type of person, if I was to use 
it, I'd go, this is fucking 

996
00:48:18,160 --> 00:48:20,080
perfect. 
But because you've created it, 

997
00:48:20,120 --> 00:48:22,520
you're like, yeah, that's not 
quite right yet. 

998
00:48:22,520 --> 00:48:27,240
So I'm our biggest. 
I'm on QA, right? 

999
00:48:27,400 --> 00:48:31,000
I'm on quality. 
Like I'm our biggest critic and 

1000
00:48:31,000 --> 00:48:34,120
there's a reason. 
So in in the world of tech, like

1001
00:48:34,560 --> 00:48:36,240
if you're going to build any 
kind of tech company, they 

1002
00:48:36,240 --> 00:48:38,240
always talk about like shit 
before it's ready. 

1003
00:48:38,280 --> 00:48:39,720
Like that's how you build 
technology. 

1004
00:48:39,720 --> 00:48:41,720
Like you get it to the minimum 
viable product. 

1005
00:48:41,720 --> 00:48:44,440
You get it out there and 
feedback is what and that's what

1006
00:48:44,440 --> 00:48:47,960
supercharged you. 
And I said to Jeff, like, like a

1007
00:48:47,960 --> 00:48:50,320
year ago, I said, we've got 2 
rules building this company, 

1008
00:48:50,320 --> 00:48:54,320
like rule #1 is no ego. 
Like this project is too big, 

1009
00:48:54,360 --> 00:48:56,680
too important for anyone to get 
in the way of it. 

1010
00:48:57,320 --> 00:49:03,000
And rule #2 is we are not going 
to risk putting a parent who's 

1011
00:49:03,000 --> 00:49:05,280
already on the edge further over
the edge. 

1012
00:49:05,520 --> 00:49:07,880
So yeah, we need to test. 
Test on me. 

1013
00:49:08,360 --> 00:49:10,880
I'll find safe places to test. 
Test on me. 

1014
00:49:10,880 --> 00:49:14,440
I want to use it. 100% we're 
we're not risking. 

1015
00:49:14,440 --> 00:49:17,800
It so it's meant we've had to go
a bit slower and I've had to be 

1016
00:49:17,800 --> 00:49:20,720
a bit more strategic with how 
we've raised money and go about 

1017
00:49:20,720 --> 00:49:23,680
stuff. 
I'm not prepared to burn 100 

1018
00:49:23,680 --> 00:49:26,040
parents so we can get our app 
better. 

1019
00:49:26,440 --> 00:49:30,640
So yeah, it's, it's not perfect.
I think we got to the point we 

1020
00:49:30,640 --> 00:49:33,400
started in January, we started 
rolling out with a clinics and 

1021
00:49:33,400 --> 00:49:36,360
we called it a design 
partnership, like a release it 

1022
00:49:36,360 --> 00:49:38,080
to a few parents and we can all 
learn. 

1023
00:49:38,520 --> 00:49:40,360
And I'm like, cool, it's in 
January. 

1024
00:49:40,360 --> 00:49:42,800
It was at the point where I'm 
like, no one's going to leave 

1025
00:49:42,800 --> 00:49:46,040
with a worse experience. 
It's like how much better. 

1026
00:49:46,440 --> 00:49:50,640
And I think my wife was like, 
she was my litmus test because 

1027
00:49:50,640 --> 00:49:53,080
like, I'm not, I'm not going to 
force her to do anything in 

1028
00:49:53,080 --> 00:49:56,280
life, especially like she's got 
enough going on without this. 

1029
00:49:56,280 --> 00:49:58,400
I'm like, the app's there when 
you need it. 

1030
00:49:58,400 --> 00:50:02,040
In January went by and it's 
like, oh, not, I'm not really 

1031
00:50:02,040 --> 00:50:05,040
using the app yet. 
And then I'm like, we changed 

1032
00:50:05,040 --> 00:50:08,280
the agentic flow behind. 
So we went from like in 

1033
00:50:08,480 --> 00:50:13,320
Interwell, we went from being a 
rapper on top of a big LLM to 

1034
00:50:13,320 --> 00:50:16,320
our own unique agentic, like 
really powerful. 

1035
00:50:16,320 --> 00:50:18,720
Indy went from being able to 
talk to you to actually Indy can

1036
00:50:18,720 --> 00:50:23,120
go and do things for you. 
And I'm like, Ali, it's good and

1037
00:50:23,120 --> 00:50:26,800
she's OK, give me a try. 
Like one week later she's our #1

1038
00:50:26,800 --> 00:50:29,680
user, like super user. 
Like cool, we've hit that point 

1039
00:50:29,680 --> 00:50:31,280
now. 
Like I can confidently go and 

1040
00:50:31,280 --> 00:50:36,280
say to any parent, whether your 
child is disabled or whether 

1041
00:50:36,560 --> 00:50:41,160
you've just had your first baby 
and you're like, you really 

1042
00:50:41,160 --> 00:50:44,240
care, this is going to be really
beneficial for you. 

1043
00:50:44,320 --> 00:50:48,160
Like really beneficial and got a
few people on the way go. 

1044
00:50:48,560 --> 00:50:50,520
I don't think I'm ever going to 
need your app. 

1045
00:50:50,840 --> 00:50:53,080
It's like, Oh yeah, I probably 
thought that for a few years, 

1046
00:50:53,440 --> 00:50:57,040
but don't worry because if you 
ever do need your app, the app, 

1047
00:50:57,040 --> 00:50:58,280
I promise you it's going to 
work. 

1048
00:50:58,320 --> 00:51:01,360
And again, if if someone says 
I'm not going to need your app 

1049
00:51:01,360 --> 00:51:02,920
then. 
Great. 

1050
00:51:03,040 --> 00:51:03,920
Yeah. 
If you don't. 

1051
00:51:03,920 --> 00:51:05,240
Fingers crossed. 
Awesome. 

1052
00:51:05,440 --> 00:51:08,240
Yeah, that's great. 
A lot of families would really 

1053
00:51:08,240 --> 00:51:10,840
benefit from it. 
And obviously you just said then

1054
00:51:10,840 --> 00:51:13,720
like the first version was like 
a wrapper and an LLM and LLM for

1055
00:51:13,720 --> 00:51:14,960
anyone that doesn't know what 
that is. 

1056
00:51:14,960 --> 00:51:17,120
It's a large language model. 
It's like ChatGPT, which 

1057
00:51:17,120 --> 00:51:18,920
everybody's heard of, even if 
they've never used it. 

1058
00:51:19,600 --> 00:51:23,320
It's not just ChatGPT. 
It's not like download ChatGPT 

1059
00:51:23,320 --> 00:51:24,560
and you're off. 
No. 

1060
00:51:24,560 --> 00:51:25,320
Yeah. 
OK. 

1061
00:51:27,480 --> 00:51:28,480
Can I use it? 
I want it. 

1062
00:51:28,720 --> 00:51:29,560
I want it. 
Yeah. 

1063
00:51:29,560 --> 00:51:32,440
Yeah, yeah. 
You're not leaving this room 

1064
00:51:32,440 --> 00:51:34,200
unless we get it. 
Yeah. 

1065
00:51:34,760 --> 00:51:37,480
I mean, we're we're. 
Pushing so much paperwork. 

1066
00:51:40,040 --> 00:51:41,880
We're pushing in ounces at the 
moment. 

1067
00:51:42,040 --> 00:51:45,960
But the reality is like we've 
got users around the world and 

1068
00:51:47,560 --> 00:51:50,520
we, we're gearing up to properly
launch in the UK. 

1069
00:51:50,520 --> 00:51:54,440
We're thinking August time as 
people get ready for, for school

1070
00:51:54,440 --> 00:51:57,240
year. 
So there's, there's a few secret

1071
00:51:57,240 --> 00:51:59,600
projects that we want to work 
with you and a few others on of 

1072
00:51:59,600 --> 00:52:03,120
like, OK, cool, let's let's do 
some really HCP training. 

1073
00:52:03,120 --> 00:52:06,720
And I understand it already has 
the knowledge, but like, let's 

1074
00:52:06,720 --> 00:52:09,640
get the hacks in there and 
really push hard. 

1075
00:52:09,640 --> 00:52:11,760
So if you're, if you're a family
out there and you want to jump 

1076
00:52:11,760 --> 00:52:16,320
on now, like 100% like jump on. 
We want the feedback. 

1077
00:52:16,640 --> 00:52:20,000
If you want half an hour of my 
time for me to like on like on 

1078
00:52:20,000 --> 00:52:24,800
board you like if a family needs
help, I'll, I'll do it. 

1079
00:52:25,120 --> 00:52:26,760
I I just want, yeah, I know you 
won't. 

1080
00:52:26,760 --> 00:52:30,400
We just want the families to 
like have it and it really make 

1081
00:52:30,400 --> 00:52:33,240
a difference. 
So yeah, people, people can jump

1082
00:52:33,240 --> 00:52:35,600
on now. 
And then then we're again, we're

1083
00:52:35,600 --> 00:52:38,720
really listening to parents and 
clinicians and educators like 

1084
00:52:39,080 --> 00:52:41,440
what is the next thing that we 
actually need to build that's 

1085
00:52:41,440 --> 00:52:43,680
going to change that lived in 
experience for you that can 

1086
00:52:43,680 --> 00:52:47,440
change the world for the child. 
And the speed that the team are 

1087
00:52:47,440 --> 00:52:53,320
building now is crazy by 
absolutely crazy to the point in

1088
00:52:53,320 --> 00:52:57,520
December we were looking at our 
our product road map and we're 

1089
00:52:57,520 --> 00:53:02,160
going out and I'm like, Jeff, 
everything in the app is looking

1090
00:53:02,160 --> 00:53:05,200
good, but I still have my To Do 
List in my notes. 

1091
00:53:05,640 --> 00:53:08,760
Like get that in. 
He's like, can't get it in. 

1092
00:53:08,760 --> 00:53:10,160
Yeah, I need to do this. 
I need to. 

1093
00:53:10,160 --> 00:53:12,720
And I just said, go on. 
If you do this one for me, I'll 

1094
00:53:12,720 --> 00:53:16,120
let you plan the rest of it. 
And we sat down there an hour 

1095
00:53:16,120 --> 00:53:19,120
later, he had built it, built it
and deployed it and it was 

1096
00:53:19,120 --> 00:53:20,840
crazy. 
And it's like, OK, cool. 

1097
00:53:20,840 --> 00:53:24,200
We can we can move fast. 
It it didn't look the prettiest,

1098
00:53:24,640 --> 00:53:27,360
like prettiest To Do List, but 
it meant I didn't need notes 

1099
00:53:27,360 --> 00:53:29,760
anymore. 
And then I was like, Jeff, can 

1100
00:53:29,960 --> 00:53:31,840
Ali see the To Do List? 
He's like, yeah, you can 

1101
00:53:31,840 --> 00:53:33,400
actually allocate them to her 
now. 

1102
00:53:33,600 --> 00:53:36,160
You can allocate them. 
And so Ali took a screenshot and

1103
00:53:36,160 --> 00:53:38,520
we've got the message. 
She took a screenshot of the To 

1104
00:53:38,520 --> 00:53:41,920
Do List and she what's at me and
she goes, I didn't realise we 

1105
00:53:41,920 --> 00:53:44,200
had this much to do. 
Like, yeah, because I fucking 

1106
00:53:44,720 --> 00:53:48,560
because generally you pick roles
in in this and I've been the 

1107
00:53:48,560 --> 00:53:51,040
project manager. 
She had no idea. 

1108
00:53:51,440 --> 00:53:55,560
And this is where we really look
at for parents like the second 

1109
00:53:55,560 --> 00:53:58,280
parent, if it is a second 
parent, they can only contribute

1110
00:53:58,280 --> 00:54:01,600
to the amount like they actually
know they can see. 

1111
00:54:01,920 --> 00:54:04,920
And so if they can't see most of
it, you can't expect them to 

1112
00:54:04,920 --> 00:54:08,240
contribute, no. 
And so giving that shared view 

1113
00:54:09,000 --> 00:54:11,600
changes that. 
And that's also really good for 

1114
00:54:11,600 --> 00:54:13,440
for. 
Many families where the parents 

1115
00:54:13,440 --> 00:54:14,240
are split up. 
Yeah. 

1116
00:54:14,560 --> 00:54:16,440
Yeah. 
Because now you've got a clear. 

1117
00:54:16,680 --> 00:54:20,160
Right, OK what needs to be done 
for our child as well. 

1118
00:54:20,160 --> 00:54:21,280
And it's there in black and 
white. 

1119
00:54:21,400 --> 00:54:23,360
Yeah, that's amazing. 
That's a really good point. 

1120
00:54:23,760 --> 00:54:25,160
Yeah, because. 
And again, in a lot of 

1121
00:54:25,160 --> 00:54:27,400
situations, these parents don't 
necessarily want to be having 

1122
00:54:27,400 --> 00:54:29,720
phone calls with each other 
because, you know, things might 

1123
00:54:29,720 --> 00:54:32,520
not have ended as amicably, 
amicably as you'd like, but if 

1124
00:54:32,520 --> 00:54:34,960
they could just still see what's
the important bit and that's the

1125
00:54:34,960 --> 00:54:38,960
child's needs, I mean, that 
yeah, that's, that's going to be

1126
00:54:38,960 --> 00:54:39,440
huge. 
We. 

1127
00:54:39,440 --> 00:54:41,400
Got off that call, didn't we? 
And like. 

1128
00:54:41,400 --> 00:54:44,280
For anyone listening, we said to
you at the time, actually when 

1129
00:54:44,280 --> 00:54:46,680
people reach out because they've
got this thing that they want to

1130
00:54:46,680 --> 00:54:48,200
talk about. 
And once I was out of 10, we're 

1131
00:54:48,200 --> 00:54:51,320
like, if it is it that good? 
Like is it are you? 

1132
00:54:51,320 --> 00:54:53,840
And whatever it is, whether it's
an app or a service, anything. 

1133
00:54:53,840 --> 00:54:58,240
And it's like, oh, is it because
we've been burnt a few times and

1134
00:54:58,240 --> 00:55:01,320
we ended up getting back in 
touch with you and we got off 

1135
00:55:01,320 --> 00:55:04,400
the call after you showed us the
app, which you say isn't perfect

1136
00:55:04,400 --> 00:55:06,000
yet, but we were like, looking 
at you use it. 

1137
00:55:06,000 --> 00:55:08,440
And we were like, oh, why? 
Great. 

1138
00:55:08,480 --> 00:55:10,480
We got the call. 
Me and him, we're like, what the

1139
00:55:10,480 --> 00:55:12,000
fuck? 
That is amazing. 

1140
00:55:12,000 --> 00:55:14,400
And when was that night? 
That was 6-6 months again. 

1141
00:55:14,440 --> 00:55:15,200
Yeah. 
January. 

1142
00:55:15,200 --> 00:55:18,080
It was a while ago, Yeah. 
Yeah, so and obviously. 

1143
00:55:18,280 --> 00:55:21,880
You've clearly done a lot more 
since then, but mate, I think 

1144
00:55:21,880 --> 00:55:24,360
it's really exciting. 
Yeah, very, very. 

1145
00:55:24,360 --> 00:55:26,160
You might have. 
People, this is going to help. 

1146
00:55:26,880 --> 00:55:30,680
And as in, again, I go back and 
I look at it like, oh, I wish I 

1147
00:55:30,680 --> 00:55:32,640
had that. 
Yeah, from day one early 

1148
00:55:32,640 --> 00:55:35,320
intervention, you know, even 
like in the UK. 

1149
00:55:35,320 --> 00:55:38,920
At the moment it, when it is 
officially launched in the UK, 

1150
00:55:39,680 --> 00:55:42,000
you know, even if it doesn't 
feed into the NHS or anybody 

1151
00:55:42,000 --> 00:55:46,160
else at the moment, you, you now
have a personal assistant, 

1152
00:55:46,160 --> 00:55:48,040
project manager all wrapped in 
one. 

1153
00:55:48,040 --> 00:55:50,280
Yeah, even without all those 
connections. 

1154
00:55:50,280 --> 00:55:53,400
It's still, it's very vague. 
Even without that, I'd be, you 

1155
00:55:53,400 --> 00:55:55,480
know. 
We were excited, yeah. 

1156
00:55:56,640 --> 00:55:57,720
Yeah. 
Because of what it. 

1157
00:55:57,720 --> 00:56:00,200
Can do you say? 
Our our job. 

1158
00:56:00,200 --> 00:56:03,120
Isn't to change how the system 
operates. 

1159
00:56:03,120 --> 00:56:05,440
It's like we're not going to get
on the home screen of the 

1160
00:56:05,440 --> 00:56:09,400
hospital screen, but we can give
them every chance to get the 

1161
00:56:09,400 --> 00:56:11,600
information. 
So like an example being, I was 

1162
00:56:11,600 --> 00:56:14,200
like, what happens when you go 
to A&E? 

1163
00:56:14,280 --> 00:56:18,320
Like A&E for for us is like one 
of the hardest places to go. 

1164
00:56:18,320 --> 00:56:20,720
Like indie freaks out. 
She hates it. 

1165
00:56:21,760 --> 00:56:24,960
They're not really trained on 
how to deal with like this 

1166
00:56:24,960 --> 00:56:29,120
specific condition or anything. 
Like when we get there, you have

1167
00:56:29,120 --> 00:56:32,120
that moment where they triage 
you and we're like, we need to 

1168
00:56:32,120 --> 00:56:35,520
get over to them in like in 
seconds that if they Chuck us in

1169
00:56:35,520 --> 00:56:37,880
the waiting room with everyone 
else, like everyone's going to 

1170
00:56:37,880 --> 00:56:40,160
know about it pretty quickly. 
So how do we, how do we do that?

1171
00:56:40,160 --> 00:56:43,800
Like we we know from like triage
nurses what the the important 

1172
00:56:43,800 --> 00:56:47,320
things they need. 
India already has all that 

1173
00:56:47,320 --> 00:56:49,080
information. 
OK, cool. 

1174
00:56:49,080 --> 00:56:51,960
What if in the profile there was
a button you press and it pulled

1175
00:56:51,960 --> 00:56:55,200
up your emergency profile and it
had everything for the triage 

1176
00:56:55,200 --> 00:56:58,040
nurse, your NHS number or 
whatever. 

1177
00:56:58,400 --> 00:57:01,400
Like, cool, that, that we can do
very quickly. 

1178
00:57:01,400 --> 00:57:03,080
I'm like, yeah. 
But then do you know what 

1179
00:57:03,080 --> 00:57:05,880
happens when you're in there? 
The doctors walk around and they

1180
00:57:05,880 --> 00:57:09,280
take photos of your phones and 
stuff like generate a QR code so

1181
00:57:09,280 --> 00:57:11,080
they can scan it and just have 
it there straight away. 

1182
00:57:11,080 --> 00:57:14,080
Like we don't need to infiltrate
their IT system. 

1183
00:57:14,320 --> 00:57:16,880
But if we can give them the 
information in a very easy way, 

1184
00:57:17,160 --> 00:57:19,360
they're going to take it because
that they they want the data. 

1185
00:57:19,360 --> 00:57:20,840
Of course they do. 
And they want to get it as 

1186
00:57:20,840 --> 00:57:22,000
easily as possible. 
Exactly. 

1187
00:57:22,000 --> 00:57:24,400
Yeah, and they don't want to be.
Quizzing us on it. 

1188
00:57:24,400 --> 00:57:27,880
So like just looking at all 
those different scenarios. 

1189
00:57:27,920 --> 00:57:29,440
Well, these are stuff that I 
hadn't even thought about. 

1190
00:57:29,680 --> 00:57:31,320
No, I know that's what when, he 
said before with the 

1191
00:57:31,320 --> 00:57:33,800
educational. 
Like the taking the note after 

1192
00:57:33,840 --> 00:57:35,960
coming out to school, it's just 
do all these little, these 

1193
00:57:35,960 --> 00:57:38,760
little tiny kind of nuances and 
things that you think, yeah, you

1194
00:57:38,880 --> 00:57:40,160
don't realise. 
You don't realise you use it 

1195
00:57:40,160 --> 00:57:41,240
until you. 
Go to use it. 

1196
00:57:41,240 --> 00:57:44,920
Or you you come to need it or 
you're sitting in a in A&E and 

1197
00:57:45,360 --> 00:57:49,280
you know this shit hits the fan.
Yeah fuck, if only we had XYZ. 

1198
00:57:51,200 --> 00:57:54,640
How like obviously you, you had 
this The the the dream. 

1199
00:57:54,800 --> 00:57:58,000
Yeah, has. 
It gone beyond what you thought 

1200
00:57:58,000 --> 00:58:01,040
it was going to be. 
I don't. 

1201
00:58:01,040 --> 00:58:04,160
Know in the in the of course, in
the thick of it every day I like

1202
00:58:04,160 --> 00:58:06,720
live we have 1. 
So we use Slack internally. 

1203
00:58:06,720 --> 00:58:11,360
I have a messaging system and I 
hammer the team every day to get

1204
00:58:11,360 --> 00:58:14,440
close to the data, like really 
understand what's going on. 

1205
00:58:14,440 --> 00:58:18,640
So we have one channel where it 
Dings every time someone signs 

1206
00:58:18,640 --> 00:58:22,400
up, it Dings if anyone like 
expires their account or 

1207
00:58:22,400 --> 00:58:25,600
whatever, like I let the team 
know I said every time that 

1208
00:58:25,600 --> 00:58:28,600
Channel Dings like my heart 
jumps like literally. 

1209
00:58:28,600 --> 00:58:29,960
And they're like, it's not 
designed for that. 

1210
00:58:30,480 --> 00:58:32,160
I don't give a shit if it's not 
designed for that. 

1211
00:58:32,160 --> 00:58:35,920
Like because I know what this is
like, like that's it. 

1212
00:58:35,920 --> 00:58:38,560
So right now, like I'm in there 
every day. 

1213
00:58:38,560 --> 00:58:42,560
I'm like that mum there in that 
part of the world that we've 

1214
00:58:42,560 --> 00:58:46,600
never been to or there's oh 
shit, she's, she messaged us on 

1215
00:58:46,600 --> 00:58:48,280
Instagram. 
Oh shit, that's the clinician in

1216
00:58:48,280 --> 00:58:50,760
Queensland that we've not even 
spoken to yet has recommended 

1217
00:58:50,840 --> 00:58:53,600
someone. 
I'm like that, that feels good. 

1218
00:58:53,600 --> 00:58:56,880
So we're in that, that stage 
where I can just see everything 

1219
00:58:56,880 --> 00:59:01,040
line by line. 
Try not to get too caught up 

1220
00:59:01,040 --> 00:59:03,400
with it because the reality is 
like, and people might think 

1221
00:59:03,400 --> 00:59:05,040
this is bullshit, but it 
genuinely isn't. 

1222
00:59:05,040 --> 00:59:08,400
Like a lot of people build tech 
companies to make a shit tonne 

1223
00:59:08,400 --> 00:59:10,560
of money. 
I don't care. 

1224
00:59:11,120 --> 00:59:16,240
I genuinely don't care, but 
knowing that another family 

1225
00:59:16,240 --> 00:59:19,360
whose life has been literally 
turned upside down, like 

1226
00:59:19,360 --> 00:59:22,240
literally they're living a 
different life to what they 

1227
00:59:22,440 --> 00:59:26,080
expected, if we can help them, 
like we've we've done something.

1228
00:59:26,080 --> 00:59:29,680
So, so if we just say glued to 
that, glued to hearing back, 

1229
00:59:29,680 --> 00:59:33,680
like what's working, what's not,
then that's there and everything

1230
00:59:33,680 --> 00:59:36,160
else will take care of itself. 
We don't need to worry about it.

1231
00:59:36,160 --> 00:59:40,520
So yeah, I, I mean, we've 
achieved more in the first 12 

1232
00:59:40,520 --> 00:59:44,720
months and I thought we were 
going to for sure, but I feel 

1233
00:59:44,720 --> 00:59:47,840
like we've earned it. 
We've earned it by sticking to 

1234
00:59:47,840 --> 00:59:50,320
our guns, doing things the way 
we want. 

1235
00:59:50,320 --> 00:59:54,240
Like we're truly values driven. 
We're like gratitude family. 

1236
00:59:54,240 --> 00:59:56,640
Your integrity's on point, mate.
I can tell like you are like. 

1237
00:59:56,760 --> 00:59:58,560
Yeah. 
And then we're like internally. 

1238
00:59:58,560 --> 01:00:01,440
We're like this journey is 
really fucking hard whether 

1239
01:00:01,440 --> 01:00:04,000
you're a parent carer or 
building a start up or a parent 

1240
01:00:04,000 --> 01:00:05,400
carer building like it's really 
hard. 

1241
01:00:05,840 --> 01:00:08,280
So we need to find a way that 
this journey is fun. 

1242
01:00:08,560 --> 01:00:12,200
We need to bring the joy and I, 
I can't do it every day, but I. 

1243
01:00:12,800 --> 01:00:15,560
I can hold myself accountable 
for like the effort to get 

1244
01:00:15,560 --> 01:00:17,360
there. 
So whether it's how we show up 

1245
01:00:17,360 --> 01:00:20,560
on socials, how we show up 
internally, like we're planning 

1246
01:00:20,560 --> 01:00:23,920
for a few events in June, I'm 
like, yes, I want the crazy 

1247
01:00:23,920 --> 01:00:26,040
coloured bean bags. 
Like we're going to enjoy the 

1248
01:00:26,040 --> 01:00:28,520
ride while we go there. 
And if we just keep doing things

1249
01:00:28,520 --> 01:00:31,440
the right way, keep speaking 
with integrity and like you say,

1250
01:00:31,760 --> 01:00:33,520
you'll get sold stuff all the 
time. 

1251
01:00:33,720 --> 01:00:36,200
Like now you've built like such 
an incredible following. 

1252
01:00:36,800 --> 01:00:40,640
I if I can just talk to you 
honestly, dad to dad, you know, 

1253
01:00:40,640 --> 01:00:42,920
if I'm making shit out, I think 
that's probably what it was 

1254
01:00:42,920 --> 01:00:44,440
actually before we. 
Even started going through 

1255
01:00:44,440 --> 01:00:46,080
stuff, just having a little bit 
of a back and forth 

1256
01:00:46,080 --> 01:00:48,720
conversation. 
You could just tell you weren't 

1257
01:00:48,720 --> 01:00:51,440
trying to sell anything. 
Just get a message out there, 

1258
01:00:51,480 --> 01:00:52,880
yeah. 
I think it was probably when we 

1259
01:00:52,880 --> 01:00:55,400
started talking about. 
Wiping shit off of our faces 

1260
01:00:55,400 --> 01:00:57,200
probably. 
That's probably like that point 

1261
01:00:57,200 --> 01:00:58,280
of. 
View Oh, this guy's been. 

1262
01:00:58,280 --> 01:00:59,760
Through it, Yeah, he's one of 
us. 

1263
01:01:01,400 --> 01:01:02,960
So if you've experienced that, 
then you. 

1264
01:01:03,840 --> 01:01:05,680
Camaraderie between it. 
You've had it in your mouth 

1265
01:01:05,840 --> 01:01:07,440
mate, so I have. 
Indeed. 

1266
01:01:07,440 --> 01:01:11,120
Yeah, happy. 
Days everywhere else as well so 

1267
01:01:11,440 --> 01:01:14,160
yeah, if you've experienced that
then you you, you understand 

1268
01:01:14,240 --> 01:01:16,120
you're in the crib and now I'll 
be able to go on the indie app 

1269
01:01:16,120 --> 01:01:17,720
and go I've had poo in the 
mouth. 

1270
01:01:17,800 --> 01:01:19,840
Yeah. 
Hey Andy, I've just had poo in. 

1271
01:01:19,840 --> 01:01:24,400
My mouth. 
Listen mate, really happy for 

1272
01:01:24,400 --> 01:01:25,720
you. 
I think what you're building is 

1273
01:01:25,720 --> 01:01:27,560
incredible. 
I have absolutely no date. 

1274
01:01:27,560 --> 01:01:30,280
You're not doing it for the 
money, you can just tell you're 

1275
01:01:30,280 --> 01:01:30,720
not. 
Mate. 

1276
01:01:31,960 --> 01:01:34,520
I can't wait to have a go at it.
I can't wait for everyone else 

1277
01:01:34,520 --> 01:01:37,840
to get it when it's finally, you
know, released to the world. 

1278
01:01:37,920 --> 01:01:40,920
Yeah, 100%. 
Because it's just, it's going to

1279
01:01:40,920 --> 01:01:42,640
save so. 
It's going to save families, 

1280
01:01:42,640 --> 01:01:43,480
mate. 
It's going to save 

1281
01:01:43,480 --> 01:01:45,400
relationships. 
It's because it's those those 

1282
01:01:45,400 --> 01:01:47,160
are the little things that tip 
people over the edge. 

1283
01:01:48,360 --> 01:01:51,000
It yes, it's going to help the 
kids, but it is it's going to 

1284
01:01:51,000 --> 01:01:53,040
save families and relationships 
with that shadow of a day. 

1285
01:01:53,080 --> 01:01:55,160
So removing that little bit of 
extra stress that you. 

1286
01:01:55,200 --> 01:01:57,160
Don't need yeah make a huge 
difference. 

1287
01:01:57,240 --> 01:01:58,800
Well well done mate. 
Thank you. 

1288
01:01:59,360 --> 01:02:01,440
Thank you for coming all the way
to the UK just for this. 

1289
01:02:01,440 --> 01:02:04,720
Now he's doing some other. 
Shit, we're going to go grab 

1290
01:02:04,720 --> 01:02:05,200
some. 
Food. 

1291
01:02:05,400 --> 01:02:07,200
Yeah, 100%. 
Let's go, Let's go. 

1292
01:02:07,200 --> 01:02:09,360
Get some food guys. 
Thank you very much, Orange. 

1293
01:02:09,600 --> 01:02:11,640
Do you want to share socials and
stuff like that? 

1294
01:02:11,640 --> 01:02:14,600
If anyone wants to follow you, 
Yeah at the indie app. 

1295
01:02:15,520 --> 01:02:19,240
Mine on that or in Benford, come
along and say hi. 

1296
01:02:19,600 --> 01:02:21,880
I'm happy to chat to anyone. 
Fantastic. 

1297
01:02:21,960 --> 01:02:23,120
Awesome. 
And that's why we're wearing. 

1298
01:02:23,120 --> 01:02:26,000
These shirts, that's the indie 
app shirts, Yeah. 

1299
01:02:26,440 --> 01:02:30,080
So thank you very much. 
And for anyone that doesn't 

1300
01:02:30,240 --> 01:02:31,720
know. 
You brought some Tim Tams as 

1301
01:02:31,720 --> 01:02:34,760
well. 
They're like the best Penguins 

1302
01:02:34,760 --> 01:02:35,800
ever. 
You can only get them in 

1303
01:02:35,800 --> 01:02:36,640
Australia. 
Thank you, mate. 

1304
01:02:37,160 --> 01:02:37,960
Lovely. 
Nice one. 

1305
01:02:37,960 --> 01:02:38,840
Cheers buddy. 
Thank you. 

1306
01:02:38,880 --> 01:02:39,640
Cheers guys. 
Bye, bye. 

1307
01:02:39,680 --> 01:02:39,920
Bye.